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Hotel Kaiserhof Wien

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Luxury
VIP Access
4.0 star property
9.6

Exceptional

Serene elegance near Vienna's heart

Elegant decor and airy common spaces create a serene atmosphere just steps from Vienna's main attractions. Delight in a fantastic breakfast buffet with a variety of options, including seven kinds of jam and individualised milk jugs.

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Gym
The current price is £153
includes taxes & fees
20 May - 21 May

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Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Classic Double Room

Egyptian cotton sheets, premium bedding, pillow-top beds, minibar

Classic Double Room

9.6 out of 10
Exceptional
(27 reviews)
  • 226 sq ft
  • Sleeps 2
  • 2 Single Beds OR 1 Double Bed

View all photos for Classic Double or Twin Room (with extra bed)

Classic Double or Twin Room (with extra bed) | Egyptian cotton sheets, premium bedding, pillow-top beds, minibar

Classic Double or Twin Room (with extra bed)

10.0 out of 10
Exceptional
(11 reviews)
  • 258 sq ft
  • Sleeps 3
  • 2 Single Beds and 1 Single Sofa Bed

View all photos for Business Room

Business Room | Egyptian cotton sheets, premium bedding, pillow-top beds, minibar

Business Room

10.0 out of 10
Exceptional
(4 reviews)
  • 301 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Superior Room

Superior Room | Egyptian cotton sheets, premium bedding, pillow-top beds, minibar

Superior Room

10.0 out of 10
Exceptional
(10 reviews)
  • 269 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Junior Suite

Junior Suite | Egyptian cotton sheets, premium bedding, pillow-top beds, minibar

Junior Suite

10.0 out of 10
Exceptional
(2 reviews)
  • 398 sq ft
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Suite

A living room with green armchairs, a coffee table, a flat-screen TV, and a wooden cabinet.

Suite

  • 484 sq ft
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

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About the area

Located in Wieden, a neighbourhood in Vienna, Hotel Kaiserhof Wien is near a metro station. Belvedere and Hofburg Imperial Palace are cultural highlights, and some of the area's notable landmarks include Ernst Happel Stadium and Schönbrunn Palace. Naschmarkt and Vienna State Opera are two other places to visit that come recommended. Visit our Vienna travel guide
Map
Frankenberggasse 10, Vienna, Vienna, 1040

What's nearby

  • Karlskirche mit Teich im wunderschönen Sommerlicht
    Karlsplatz
    2 min walk - 0.1 miles
  • St. Charles Church
    St. Charles Church
    2 min walk - 0.1 miles
  • Vienna_Naschmarkt_6070519-6953
    Naschmarkt
    5 min walk - 0.3 miles
  • Vienna State Opera
    Vienna State Opera
    8 min walk - 0.4 miles
  • Vienna University of Technology
    2 min walk - 0.1 miles

Getting around

  • Resselgasse Station
    3 min walk
  • Quartier Belvedere (Arsenalstraße) Station
    4 min drive
  • Vienna International Airport (VIE)
    35 min drive

Restaurants

  • Knockbox
    4 min walk
  • Nam Nam Dabba
    3 min walk
  • No Panic Coffee
    2 min walk
  • Mani Im Vierten
    4 min walk
  • Santos Wieden | Mexican Grill & Bar
    4 min walk

About this property

Hotel Kaiserhof Wien

  • Upscale hotel near St. Charles Church
  • Located close to Vienna University of Technology and Naschmarkt, Hotel Kaiserhof Wien provides a coffee shop/cafe, a library and dry cleaning/laundry services. Take some time to relax at the on-site spa. Free in-room WiFi is available to all guests, along with a fireplace in reception and a bar.
  • You'll also enjoy the following perks during your stay:
    • Buffet breakfast (surcharge), self-parking (surcharge) and a round-trip airport shuttle (surcharge)
    • Free newspapers, tour/ticket information and a lift
    • Meeting rooms, concierge services and luggage storage
    • Guest reviews say great things about the breakfast, helpful staff and first-rate property condition
  • Room features
  • All 74 rooms include comforts such as premium bedding and pillow menus, as well as thoughtful touches such as free WiFi and air conditioning.
  • Other amenities include:
    • Hypo-allergenic bedding, Egyptian cotton sheets and pillowtop mattresses
    • Bathrooms with baths or showers and free toiletries
    • Electric kettles, heating and daily housekeeping

Awards and affiliations

  • Eco-certified property
  • This property participates in Green Globe – a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Height restrictions apply for on-site parking
  • Offsite parking available (EUR 26 per night); reservations required
  • Street parking available
  • 24-hour return airport shuttle on request for a surcharge
  • Parking on site (EUR 26 per night)
  • Limited on-site self parking

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: EUR 30 per person
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Full-service spa
  • Gym
  • Library
  • Sauna
  • Steam room

Family friendly

  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business centre
  • Computer station
  • Meeting rooms

Full-service spa

  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Assistive listening devices
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Built in 1896
  • Fireplace in lobby
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight

Early check-in subject to availability

Early check-in is available for a fee

Late check-in subject to availability

Minimum check-in age - 18

Check-out

Check-out before noon

Late check-out subject to availability

A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of EUR 15 per pet, per night

Service animals are welcome, and are exempt from fees

Food and water bowls are available

Children and extra beds

Children are welcome

1 child, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: from approximately EUR 30 per person
  • Airport shuttle fee: EUR 75 per vehicle (one-way, maximum occupancy 3)
  • Airport shuttle fee per child: EUR 75
  • Self-parking fee: EUR 26 per night
  • Nearby parking fee: EUR 26 per night (984 ft away)
  • Pet fee: EUR 15 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal.

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

Hotelstars Union assigns an official star rating for properties in Austria. This property is rated 4 stars.

Frequently asked questions

Is Hotel Kaiserhof Wien pet-friendly?

Yes, pets are allowed at this property. There's a fee of EUR 15 per pet, per night. Service animals are exempt from fees.

How much does it cost to stay at Hotel Kaiserhof Wien?

As of 13 May 2026, prices found for a 1-night stay for 2 adults at Hotel Kaiserhof Wien on 20 May 2026 start from £153, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Hotel Kaiserhof Wien?

Self-parking is available for EUR 26 per night. Limited spots are available.

What time is check-in at Hotel Kaiserhof Wien?

Check-in start time: 3:00 PM; check-in end time: midnight. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at Hotel Kaiserhof Wien?

Checkout is at noon. Late check-out is available for a fee (subject to availability).

Does Hotel Kaiserhof Wien provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of EUR 75 per vehicle applies.

Where is Hotel Kaiserhof Wien located?

Located in Wieden, this spa hotel is within a 5-minute walk of Vienna University of Technology, St. Charles Church and Naschmarkt. Vienna State Opera is 0.5 mi (0.7 km) away. Resselgasse Station and Paulanergasse Station are within a 5-minute walk.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hotel Kaiserhof Wien Reviews

9.6

Exceptional

9.8

Cleanliness

9.2

Location

9.8

Staff & service

9.6

Property conditions & facilities
Rating 10 - Excellent. 858 out of 1013 reviews
Rating 8 - Good. 123 out of 1013 reviews
Rating 6 - Okay. 20 out of 1013 reviews
Rating 4 - Poor. 8 out of 1013 reviews
Rating 2 - Terrible. 4 out of 1013 reviews

Reviews

Verified

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very pleasant hotel friendly staff, especially the barman
Stayed 4 nights in Apr 2026
Verified

10/10 Excellent

Ziying

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay, great location, cozy and relaxed environment, good continental breakfast. The sauna and fitness room is also a plus. Will stay there again next time.
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Alvina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff Clean
Stayed 9 nights in Mar 2026
Verified

10/10 Excellent

Dom

Staff warm friendly knowledgeable of local attractions and events. Spacious Room was excellent in all categories Buffet breakfast had a wide variety of selections
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

Michael Edward

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All staff very welcoming helpful and friendly. Short walk to many town centre attractions bus and tube. Enjoyed stay.
Stayed 7 nights in Mar 2026
Verified

10/10 Excellent

Caroline

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Delightful hotel in an excellent location with charming, helpful staff. Very comfortable room. Excellent decor and beautifully cared-for. Lovely breakfast and excellent bar. First class accommodation throughout.
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean and beautiful location. Great for walking. The breakfast was wonderful.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful hotel, friendly staff, great breakfast, wonderful room
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

GAYNOR

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fourth visit to the Kaiserhof and it didnt dissapoint. Excellent hotel, amazing staff and the breakfast is superb. I would recommend this hotel with no hesitation. It is exceptional in every way.
Stayed 10 nights in Dec 2025
Verified

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A most enjoyable and comfortable stay. It is abundantly clear that the staff take pride in providing a very high standard of service. They are attentive and personable. The breakfast is excellent. Highly recommend.
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very nice, classic hotel in a central part of Vienna.
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Mitsuru

Liked: Cleanliness, property conditions & facilities
Very good services and great hospitality
Stayed 4 nights in Dec 2025
Verified

10/10 Excellent

yuki

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
very convenient location, friendly staff, clean room and wide variety of Austrian cousine for breakfast.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Edith Gabriela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast was great. The gym was also a great plus.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Meredith

Liked: Cleanliness, amenities, property conditions & facilities
Wonderful personalized service, spacious rooms and a breakfast buffet with endless selection. Great location too! We wouldn't hesitate to stay here again
Stayed 4 nights in Dec 2025
Verified

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, property conditions & facilities
Oustanding breakfast. Easy walking distance to all sites.
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Galina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was amazing, and the front desk staff were very helpful. Anastasia, Milli, Nikola, and Vite are awesome. The kitchen staff were also very helpful and provided great service to all guests. The housekeepers are wonderful and friendly. The breakfast is amazing with lots of variety to choose from, very diverse and well prepared. Hotel is in the best location in VIENNA!! We travel around the world, and so far this is the best hotel we have stayed in. We will definitely come back Thank you! Galina , USA.
Stayed 9 nights in Mar 2026
Verified

10/10 Excellent

Alan

Liked: Cleanliness, amenities, property conditions & facilities
Nice hotel. A bit of a walk to Inner Stadt but worth the walk due to such a nice hotel. Great staff and nice bar
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Maryllis

Liked: Cleanliness, amenities, property conditions & facilities
Courteous and helpful staff. Great location. Great breakfast. Would definitely stay here again.
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

francisco

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is amazing!! Excellent service, spectacular rooms, great amenities,
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
This hotel was located within easy walking to shopping and venues. The buffet breakfast was outstanding with many different options from cereal to hot foods like pancakes and bacon. Fresh pastries and fruit and veggies. A helpful and friendly staff greeted us when we walked in. We will stay here again!
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Benjamin

Everything was very clean and staff very kind and helpful
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Heather

Liked: Cleanliness, amenities, property conditions & facilities
We loved this hotel!! The staff was so helpful and friendly. The water pressure in the shower was heaven. The breakfast was 10/10 and should not be missed. The bar and location were all convenient. Will recommend to everyone.
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great central hotel - very easy walks to the city sites. The staff was excellent - front desk recommended great restaurants within easy walking distance. Room was well appointed and comfortable.
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable bed and terrific breakfast
Stayed 2 nights in Jul 2025