Title: Hotel Suites Regina Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=182165&destination=Boca+del+R%C3%ADo%2C+Veracruz%2C+Mexico&selected=4223657&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Hotel Suites Regina Travelers connect with complimentary WiFi and round-the-clock front desk service at this welcoming property, where evenings unfold on a peaceful outdoor patio ## Photo gallery for Hotel Suites Regina ![Exterior - Hotel Suites Regina (Boca del Río)](https://images.trvl-media.com/lodging/5000000/4230000/4223700/4223657/1c267971.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Reception - Hotel Suites Regina (Boca del Río)](https://images.trvl-media.com/lodging/5000000/4230000/4223700/4223657/0dfae902.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Superior Quadruple Room, 2 Double Beds, Tower | Desk, laptop workspace, blackout curtains, free WiFi - Hotel Suites Regina (Boca del Río)](https://images.trvl-media.com/lodging/5000000/4230000/4223700/4223657/be7ad54b.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Superior Suite, 2 Queen Beds, Tower | Private kitchenette | Full-sized fridge, microwave, stovetop, cookware/dishes/utensils - Hotel Suites Regina (Boca del Río)](https://images.trvl-media.com/lodging/5000000/4230000/4223700/4223657/9a4c155d.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Reception - Hotel Suites Regina (Boca del Río)](https://images.trvl-media.com/lodging/5000000/4230000/4223700/4223657/4dfd22bc.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Hotel Suites Regina offers a tranquil terrace where guests can relax after exploring the nearby Plaza Las Americas Shopping Mall. The property provides WiFi connectivity, convenient dry cleaning services, attentive 24-hour front desk assistance, and self-parking options. ## Reviews 7.4 Good ## Popular amenities - Parking included - Free Wi-Fi - Air-conditioning - Laundry room - Housekeeping - 24/7 front desk £30 includes taxes & fees 16 Apr - 17 Apr ## Check prices for these days [Tonight ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-07&endDate=2026-04-08&selected=4223657&PinnedHotelID=4223657&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-07&endDate=2026-04-08&selected=4223657&PinnedHotelID=4223657&HadPinnedHotel=true®ionId=-1&adults=2) [Tomorrow ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-08&endDate=2026-04-09&selected=4223657&PinnedHotelID=4223657&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-08&endDate=2026-04-09&selected=4223657&PinnedHotelID=4223657&HadPinnedHotel=true®ionId=-1&adults=2) [This weekend ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-10&endDate=2026-04-12&selected=4223657&PinnedHotelID=4223657&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-10&endDate=2026-04-12&selected=4223657&PinnedHotelID=4223657&HadPinnedHotel=true®ionId=-1&adults=2) [Next weekend ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-17&endDate=2026-04-19&selected=4223657&PinnedHotelID=4223657&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-17&endDate=2026-04-19&selected=4223657&PinnedHotelID=4223657&HadPinnedHotel=true®ionId=-1&adults=2) ## Room options All rooms 1 bed 2 beds Showing 4 of 4 rooms ### View all photos for Standard Suite, 1 Queen Bed, Tower ![Standard Suite, 1 Queen Bed, Tower | Desk, laptop workspace, blackout curtains, free WiFi](https://images.trvl-media.com/lodging/5000000/4230000/4223700/4223657/349b4005.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Suite, 1 Queen Bed, Tower 7.0 Good 2 reviews - City view - 269 sq ft - Sleeps 2 - 1 Queen Bed ### View all photos for Superior Suite, 2 Queen Beds, Tower ![Superior Suite, 2 Queen Beds, Tower | Desk, laptop workspace, blackout curtains, free WiFi](https://images.trvl-media.com/lodging/5000000/4230000/4223700/4223657/43d8f7a1.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Suite, 2 Queen Beds, Tower - City view - 269 sq ft - 1 bedroom - Sleeps 4 - 2 Queen Beds ### View all photos for Superior Quadruple Room, 2 Double Beds, Tower ![Superior Quadruple Room, 2 Double Beds, Tower | Desk, laptop workspace, blackout curtains, free WiFi](https://images.trvl-media.com/lodging/5000000/4230000/4223700/4223657/bfd0443f.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Quadruple Room, 2 Double Beds, Tower 8.0 Very good 1 review - City view - 269 sq ft - 1 bedroom - Sleeps 4 - 2 Double Beds ### View all photos for Basic Double Room, 1 Double Bed, Ground Floor ![Basic Double Room, 1 Double Bed, Ground Floor | Desk, laptop workspace, blackout curtains, free WiFi](https://images.trvl-media.com/lodging/5000000/4230000/4223700/4223657/fd658fe5.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Basic Double Room, 1 Double Bed, Ground Floor 8.0 Very good 1 review - City view - 269 sq ft - 1 bedroom - Sleeps 2 - 1 Double Bed ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FVeracruz-Hotels-Hotel-Suites-Regina.h4223657.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FVeracruz-Hotels-Hotel-Suites-Regina.h4223657.Hotel-Information) ## About the area Located in Boca del Río, Hotel Suites Regina is near the beach. Veracruz Aquarium and Foro Boca are local attractions and those in the mood for shopping can visit Plaza Las Americas Shopping Mall and Plaza Vela. Looking to enjoy an event or a game while in town? See what's happening at Estadio Universitario Beto Avila or Unidad Deportiva Hugo Sánchez. [Visit our Boca del Río travel guide](https://www.expedia.co.uk/Boca-Del-Rio.dx182165) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C19.13773%2C-96.10702&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=CZd01eBduIZjy-0UiUPre9Xj_OU=) Av. Ejercito Mexicano 195, Col. Benito Juarez, Boca del Río, VER, 94298 ### What's nearby - ![Mocambo Beach](https://images.trvl-media.com/place/6166915/f71d7556-5203-4375-94d2-6589931e726f.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Mocambo Beach 8 min walk \- 0.5 miles - Plaza Las Americas Shopping Mall 1 min walk \- 0.1 miles - Plaza Vela 3 min walk \- 0.2 miles - World Trade Center Veracruz 7 min walk \- 0.4 miles - Andamar Lifestyle Center 7 min walk \- 0.4 miles ### Getting around - Veracruz Central Station 24 min drive - Veracruz, Veracruz (VER-General Heriberto Jara Intl.) 21 min drive ### Restaurants - Davy John's Café 13 min walk - Café Don Justo 7 min walk - Pollo Feliz 7 min walk - Nutrisa 13 min walk - Sushi Itto 13 min walk ## About this property ### Hotel Suites Regina Hotel near Plaza Las Americas Shopping Mall Close to Mocambo Beach, Hotel Suites Regina provides amenities, such as a terrace and dry cleaning/laundry services. Stay connected with free in-room WiFi. You'll also enjoy perks such as: - Free self-parking - A 24-hour front desk and smoke-free property Room features All guest rooms at Hotel Suites Regina have perks, such as laptop-friendly workspaces and air conditioning, as well as amenities, such as free WiFi and separate dining areas. More amenities include: - Bathrooms with rainfall showers and shampoo - TVs with cable channels - Separate dining areas, kitchenettes and full-sized fridge/freezers ## Similar properties ![Outdoor pool](https://images.trvl-media.com/lodging/12000000/11270000/11267300/11267281/26a7e68f.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Boca Inn Hotel & Suites Boca del Río - Pool - Pet-friendly - Parking included - Free Wi-Fi 7.6 Good 588 reviews £33 includes taxes & fees 22 Apr - 23 Apr [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-22&endDate=2026-04-23&selected=11267281&PinnedHotelID=11267281&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool, open 9:00 AM to 10:00 PM, pool loungers](https://images.trvl-media.com/lodging/59000000/58060000/58052700/58052604/271b077b.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Plaza Sol Boca del Río - Pool - Parking included - Free Wi-Fi - Air-conditioning 8.2 Very good 1,007 reviews £55 includes taxes & fees 15 Apr - 16 Apr [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-15&endDate=2026-04-16&selected=58052604&PinnedHotelID=58052604&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool, pool umbrellas, pool loungers](https://images.trvl-media.com/lodging/3000000/2140000/2133800/2133785/b1d62e36.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Lois Veracruz Boca del Río - Pool - Kids’ pool - Parking included - Free Wi-Fi 7.8 Good 1,010 reviews £43 includes taxes & fees 13 Apr - 14 Apr [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-13&endDate=2026-04-14&selected=2133785&PinnedHotelID=2133785&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/35000000/34770000/34766500/34766473/5c4478af.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Playa de Oro Boca del Río - Pool - Breakfast included - Kids’ pool - Water slide 7.6 Good 135 reviews £32 includes taxes & fees 13 Apr - 14 Apr [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-13&endDate=2026-04-14&selected=34766473&PinnedHotelID=34766473&HadPinnedHotel=true®ionId=-1&adults=2) ![Terrace/patio](https://images.trvl-media.com/lodging/98000000/97060000/97051800/97051702/af4d316c.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Jar8 Bule Boca del Río - Parking included - Free Wi-Fi - Air-conditioning - Housekeeping 7.8 Good 114 reviews £24 includes taxes & fees 28 Apr - 29 Apr [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-28&endDate=2026-04-29&selected=97051702&PinnedHotelID=97051702&HadPinnedHotel=true®ionId=-1&adults=2) ![Indoor pool](https://images.trvl-media.com/lodging/2000000/1370000/1364200/1364102/w5116h3840x4y0-b2de38d9.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Galería Plaza Veracruz by Brisas Boca del Río - Pool - Parking included - Free Wi-Fi - Restaurant 9.4 Exceptional 1,849 reviews £70 includes taxes & fees 21 Apr - 22 Apr [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-21&endDate=2026-04-22&selected=1364102&PinnedHotelID=1364102&HadPinnedHotel=true®ionId=-1&adults=2) ![2 indoor pools, 2 outdoor pools, open 7:00 AM to 10:00 PM, pool loungers](https://images.trvl-media.com/lodging/2000000/1330000/1320900/1320891/6930c21e.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Collection O Hotel Mocambo, Boca del Río Mocambo - Pool - Spa - Kids’ pool - Parking included 8.2 Very good 856 reviews £43 includes taxes & fees 21 Apr - 22 Apr [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-21&endDate=2026-04-22&selected=1320891&PinnedHotelID=1320891&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool, open 8:00 AM to 9:00 PM, pool loungers](https://images.trvl-media.com/lodging/35000000/34350000/34342000/34341914/bb3f1049.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Four Points by Sheraton Veracruz Boca del Río - Pool - Spa - Parking included - Free Wi-Fi 8.6 Excellent 1,004 reviews £65 includes taxes & fees 14 Apr - 15 Apr [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-14&endDate=2026-04-15&selected=34341914&PinnedHotelID=34341914&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool](https://images.trvl-media.com/lodging/3000000/2230000/2222500/2222495/430c0273.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Ramada Plaza by Wyndham Veracruz Boca del Rio De Las Americas - Pool - Parking included - Free Wi-Fi - Restaurant 9.0 Wonderful 1,007 reviews £66 includes taxes & fees 21 Apr - 22 Apr [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-21&endDate=2026-04-22&selected=2222495&PinnedHotelID=2222495&HadPinnedHotel=true®ionId=-1&adults=2) ![Business centre](https://images.trvl-media.com/lodging/107000000/106620000/106616000/106615902/bbf2e8de.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Collection O Hotel Paris FC, Veracruz Boca del Río - Pool - Pet-friendly - Parking included - Free Wi-Fi 8.8 Excellent 166 reviews £28 includes taxes & fees 23 Apr - 24 Apr [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-23&endDate=2026-04-24&selected=106615902&PinnedHotelID=106615902&HadPinnedHotel=true®ionId=-1&adults=2) [Compare similar properties](/Hotel-Search?startDate=2026-04-21&endDate=2026-04-22&selected=4223657&PinnedHotelID=4223657&HadPinnedHotel=true®ionId=-1&adults=2&comparePropertyIds=4223657,11267281,58052604,2133785,34766473) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transport - Free self parking on site - Limited on-site self parking ### Family friendly - In-room full-sized refrigerator/freezer - In-room kitchenette - In-room microwave - Separate in-room dining area ### Conveniences - 24-hour front desk ### Guest services - Dry cleaning/laundry service - Housekeeping (daily) ### Outdoors - Terrace ### Accessibility - No lift ### More - Smoke-free property ## Room amenities ### Bedroom - Bedsheets provided - Blackout drapes ### Bathroom - Private bathroom - Rainfall showerhead - Shampoo - Shower - Soap - Toilet paper - Towels provided ### Entertainment - TV with cable channels ### Food and drink - Cookware, dishware, and utensils - Full-sized refrigerator/freezer - Hob - Kitchenette - Microwave - Separate dining area ### More - Air conditioning - Desk - Laptop workspace - Phone ## Policies ### Check-in Check-in time starts at 3 PM Minimum check-in age - 18 ### Check-out Check-out before noon ### Special check-in instructions Front desk staff will greet guests on arrival at the property This property doesn't offer after-hours check-in Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets No pets or service animals allowed ### Children and extra beds Children are welcome Rollaway/extra beds are not available. Cots (infant beds) are not available ### Payment types at the property ## Important information ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards and cash This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention This property does not have any lifts No pets and no service animals are allowed at this property ### Property is also known as Suites Regina Boca Rio Suites Regina Hotel Boca Rio Hotel Suites Regina Boca del Rio Suites Regina Boca del Rio Hotel Suites Regina Veracruz/Boca Del Rio, Mexico Hotel Suites Regina Hotel Hotel Suites Regina Boca del Río Hotel Suites Regina Hotel Boca del Río ## Frequently asked questions ### Is Hotel Suites Regina pet-friendly? ### How much does it cost to stay at Hotel Suites Regina? ### How much is parking at Hotel Suites Regina? ### What time is check-in at Hotel Suites Regina? ### What time is check-out at Hotel Suites Regina? ### Where is Hotel Suites Regina located? ### Can I cancel my reservation for free and receive a full refund? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Hotel Suites Regina Reviews 7.4 ### Good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 7.2 Cleanliness ### 8.2 Location ### 7.6 Staff & service ### 7.2 Property conditions & facilities 10 - Excellent 48 8 - Good 45 6 - Okay 23 4 - Poor 16 2 - Terrible 14 ## Reviews Verified ### 10/10 Excellent #### Liliana 12 Dec 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort No ##### Liliana Stayed 1 night in Dec 2025 Verified ### 4/10 Poor #### Jeffrey Scott 18 Jun 2023 Disliked: Cleanliness Bedroom ac barely working. And we all know Mexico is hot. The balcony is nice but green mold Puddle. Like it’s not impossible to see it lol. Bed felt like a rock. Needs a new mattress. But not a horrible place just needs a decent cleaning and some New upgrades. Nice location! I’ve seen worse in America. You would think they would want to give me the nicest room they got! But no they want a honest review you got it. I should of spent more and went to a better place. They trick you with a nice room photo and then I get that lol oh well ##### Jeffrey Scott Stayed 7 nights in Jun 2023 Verified ### 4/10 Poor #### Mirelle 25 Feb 2026 Disliked: Amenities, property conditions & facilities Habitación distinta a las fotos, instalaciones algo viejas y descuidadas. ##### Mirelle Stayed 1 night in Feb 2026 Verified ### 2/10 Terrible #### mario 14 Feb 2026 Disliked: Cleanliness, amenities, property conditions & facilities El personal no es nada amable, el lugar huele desagradable y los cuartos y baño no son ni un 20% parecidos a las fotos que muestran. ##### mario Stayed 2 nights in Feb 2026 Verified ### 8/10 Good #### Rosalba 22 Dec 2025 Liked: Cleanliness, amenities El personal me pareció indiferente ##### Rosalba Stayed 1 night in Dec 2025 Verified ### 10/10 Excellent #### Carlos 22 Dec 2025 Liked: Cleanliness, amenities, property conditions & facilities Todo bien ##### Carlos Stayed 2 nights in Dec 2025 Verified ### 8/10 Good #### Gerardo 5 Dec 2025 Liked: Cleanliness, property conditions & facilities MUCHAS GRACIAS POR SUS ATENCIONES.MUY AGUSTO Y MUY TRANQUILO EL LUGAR. ##### Gerardo Stayed 2 nights in Nov 2025 Verified ### 8/10 Good #### Alfredo 10 Nov 2025 Liked: Cleanliness El personal fue amable y nos trataron muy bien, buena relación calidad-precio ##### Alfredo Stayed 3 nights in Nov 2025 Verified ### 2/10 Terrible #### Martha Lucia 31 Aug 2025 Disliked: Cleanliness, staff & service, property conditions & facilities No es posible que no tengan cobijas disponibles, el argumento fue que se las roban y en ese caso pues los que dan el servicio deben garantizar que todos los inquilinos estén agusto y no dar esas respuestas, al final no me resolvieron nada!!! Pagué casi 300 pesos más por el precio real de mi habitación, he pagado menos que eso en Veracruz y son instalaciones bien cuidadas, armoniosas, pero aquí les falta cuidado en instalaciones y por supuesto un servicio al cliente más amable e interesado por la calidad de cada estancia. La sala está sucia, las almohadas aun con cabellos de otras personas, la puerta de la habitación no cerraba bien, hay que empujar para cerrar, su puerta de acceso a la habitación sin ningún tipo de seguridad (cadena o seguro en puerta) su estufa sin un quemador, el cableado de la TV todo expuesto y mal puesto... Por una noche de 800 pesos, tuve una mala experiencia en un lugar cero armonioso y feo. ![Sala super sucia ](https://a.travel-assets.com/ugc/hotel-reviews/23d29aee-4821-4bf3-8060-d196919484fe-1756646479019.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![Enchufes expuestos ](https://a.travel-assets.com/ugc/hotel-reviews/f94eeefb-3a58-4320-97ce-034b46db3fc2-1756646479076.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![Detalles así en mal estado ](https://a.travel-assets.com/ugc/hotel-reviews/51c17b6b-69fd-4c2e-b687-3c4dc1c7ecde-1756646479084.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![Instalaciones viejas ](https://a.travel-assets.com/ugc/hotel-reviews/3af85dc9-746b-480e-a6e4-ff4e3ad78172-1756646479357.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Martha Lucia Stayed 1 night in Aug 2025 Verified ### 10/10 Excellent #### Leonardo 12 Aug 2025 Liked: Staff & service, property conditions & facilities, room comfort #### Muy buen hotel Excelentes todo bien ##### Leonardo Stayed 4 nights in Aug 2025 Verified ### 8/10 Good #### Erendira de la 10 Aug 2025 Liked: Staff & service, amenities Buena atención y precios accesibles. ##### Erendira de la Stayed 1 night in Jul 2025 Verified ### 6/10 Okay #### ROCIO 6 Aug 2025 Disliked: Cleanliness, staff & service CUANDO ME ATENDIERON LA SEÑORA DE LA RECEPCIÓN REGAÑO A SU COMPAÑERA DELANTE DE NOSOTROS, NO HIZO SENTIR INCOMODOS Y NOS DIO MIEDO, UNA DE LAS CAMAS ESTABA SUCIA, TENIA CABELLOS Y LA SABANA ESTABA MANCHADA ##### ROCIO Stayed 1 night in Jul 2025 Verified ### 10/10 Excellent #### Daniel 18 Jul 2025 Liked: Cleanliness, staff & service, property conditions & facilities Todo bien ##### Daniel Stayed 1 night in Jul 2025 Verified ### 10/10 Excellent #### HECTOR JOSE LUIS 8 Jul 2025 Liked: Cleanliness, amenities, property conditions & facilities Personal amable lo mejor ##### HECTOR JOSE LUIS Stayed 3 nights in Jul 2025 Verified ### 10/10 Excellent #### Sarai 22 Jun 2025 Liked: Cleanliness, amenities, property conditions & facilities Sencillo pero bonito ##### Sarai Stayed 1 night in Jun 2025 Verified ### 2/10 Terrible #### Ahtzalam 11 Jun 2025 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort No servía el aire acondicionado, los colchones y las almohadas están duros. ##### Ahtzalam Stayed 1 night in Jun 2025 Verified ### 2/10 Terrible #### Antonio Alejandro 8 Jun 2025 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort Hotel viejo, sucio instalaciones de muy incómodas el aire de la sala no servía, la cama muy incómoda y vieja ##### Antonio Alejandro Stayed 2 nights in Jun 2025 Verified ### 8/10 Good #### REYNA AMELIA 26 May 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Muy bien! Me tiene lo indispensable para tener una agradable estancia! Está en zona hotelera de boca del Río y también cerca de varios centros comerciales ##### REYNA AMELIA Stayed 3 nights in May 2025 Verified ### 10/10 Excellent #### Perla 25 May 2025 Liked: Cleanliness, amenities, property conditions & facilities La amabilidad por parte de las recepcionistas ##### Perla Stayed 4 nights in May 2025 Verified ### 4/10 Poor #### Karem 10 Apr 2025 Liked: Cleanliness Disliked: Staff & service #### Mal servicio En resumen, me cambié de hotel por el mal servicio ##### Karem Stayed 2 nights in Mar 2025 Verified ### 4/10 Poor #### María Minerva 9 Jan 2025 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Pésimas y horribles las "suites" La habitación tiene mugre acumulada de mucho tiempo, las instalaciones y los muebles son mucho muy viejos, la habitación es muy fea, ni la tv servía. Se nota que hace muuucho tiempo lo dejaron de arreglar y/o actualizar, el papel, jabón etc son de quinta. Se nota que al dueño lo único que le importa es rentarlo sin invertir más que en una camarera también de quinta ahí a nadie le importa la satisfacción del cliente. ##### María Minerva Stayed 1 night in Jan 2025 Verified ### 2/10 Terrible #### Marlene 13 Dec 2024 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities Muy mal, desconocieron nuestro pago ##### Marlene Stayed 3 nights in Dec 2024 Verified ### 6/10 Okay #### Katerine 12 Dec 2024 Disliked: Cleanliness, staff & service, property conditions & facilities En general no es un mal lugar para hospedarse, pero si deja mucho que desear. Pues las habitaciones si bien no estan en malas condiciones tampoco están en las mejores. Nos hospedamos en la habitación 202 y la primera impresion fue negativa al ver el sofá en pesimas condicones, ni pensar en utilizarlo. No hay presión para la regadera del baño y si bien ofrece un espacio para preparar alimentos, el equipamiento está a medias. Los colchones estan viejos y se hunden en partes, son incomodos. La atencion tampoco es la mejor, tuvimos problemas con la conexión a internet y con la TV y no nos resolvieron. En mi opinión es un lugar para estar una noche, una opción de paso. Espero puedan mejorar todas estas cosas. ##### Katerine Stayed 2 nights in Dec 2024 Verified ### 4/10 Poor #### LUIS ANTONIO 20 Sept 2024 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### No recomendable Hotel muy descuidado instalaciones viejas muros pintados con rayones de lápiz camas y almohadas viejos en general mal , no regreso ##### LUIS ANTONIO Stayed 1 night in Sep 2024 Verified ### 4/10 Poor #### Jose Alejandro 19 Sept 2024 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities Atencion de personal malo Al aire acondicionado no funcionaba Aspecto viejo, sucio y descuidado. ##### Jose Alejandro Stayed 1 night in Sep 2024 ### Expedia's Latest Trends ### Hotels > - [Grand Palladium Colonial Resort & Spa All Inclusive](https://www.expedia.co.uk/Kantenah-Hotels-Grand-Palladium-Colonial-Resort-Spa-All-Inclusive.h2802513.Hotel-Information) > - [Royalton Splash Riviera Cancun, An Autograph Collection All-Inclusive Resort](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Royalton-Splash-Riviera-Cancun.h78626183.Hotel-Information) > - [Excellence Riviera Cancun - Adults Only All Inclusive](https://www.expedia.co.uk/Cancun-Hotels-Excellence-Riviera-Cancun-Adults-Only-All-Inclusive.h1120449.Hotel-Information) > - [Barcelo Maya Grand](https://www.expedia.co.uk/Xpu-Ha-Hotels-Barcelo-Maya-Grand-Resort.h36196998.Hotel-Information) > - [Nickelodeon Hotels & Resorts Riviera Maya - Gourmet by Karisma - All Inclusive](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Nickelodeon-Hotels-Resorts-Riviera-Maya-Gourmet-By-Karisma-All-Inclusive.h64410194.Hotel-Information) > - [Desire Riviera Maya Resort, Couples Only - Adults Only All Inclusive](https://www.expedia.co.uk/Cancun-Hotels-Desire-Riviera-Maya-Resort-All-Inclusive-Couples-Only.h920528.Hotel-Information) > - [TRS Coral Hotel - Adults Only - All Inclusive](https://www.expedia.co.uk/Costa-Mujeres-Hotels-TRS-Coral-Hotel-Adults-Only-All-Inclusive.h23056533.Hotel-Information) > - [Dreams Jade Resort & Spa - All Inclusive](https://www.expedia.co.uk/Cancun-Hotels-Dreams-Jade-Resort-Spa-All-Inclusive.h2474091.Hotel-Information) > - [TRS Yucatan Hotel - Adults Only - All Inclusive](https://www.expedia.co.uk/Kantenah-Hotels-TRS-Yucatan-Hotel-Adults-Only-All-Inclusive.h2057731.Hotel-Information) > - [The Fives Oceanfront Riviera Maya - All Inclusive Optional](https://www.expedia.co.uk/Cancun-Hotels-The-Fives-Oceanfront-All-Senses-Inclusive.h48885098.Hotel-Information) > - [Family Selection At Grand Palladium Kantenah Resort & Spa - All Inclusive](https://www.expedia.co.uk/Kantenah-Hotels-Family-Selection-At-Grand-Palladium-Kantenah-Resort-Spa.h95893460.Hotel-Information) > - [Grand Velas Los Cabos - All Inclusive](https://www.expedia.co.uk/Los-Cabos-Hotels-Grand-Velas-Los-Cabos-All-Inclusive.h15407425.Hotel-Information) > - [Grand Palladium Select Costa Mujeres - All Inclusive](https://www.expedia.co.uk/Cancun-Hotels-Grand-Palladium-Costa-Mujeres-Resort-Spa-All-Inclusive.h23056532.Hotel-Information) > - [Catalonia Grand Costa Mujeres All Suites & Spa - All Inclusive](https://www.expedia.co.uk/Cancun-Hotels-Catalonia-Costa-Mujeres-All-Suites-Spa.h39132531.Hotel-Information) > - [Hotel Puerto Holbox Beach Front](https://www.expedia.co.uk/Isla-Holbox-Hotels-Hotel-Puerto-Holbox.h4720778.Hotel-Information) > - [Dreams Sapphire Resort & Spa - All Inclusive](https://www.expedia.co.uk/Cancun-Hotels-Now-Sapphire-Riviera-Cancun.h866428.Hotel-Information) > - [Dreams Riviera Cancun Resort & Spa - All Inclusive](https://www.expedia.co.uk/Cancun-Hotels-Dreams-Riviera-Cancun-Resort-Spa.h2941578.Hotel-Information) > - [Planet Hollywood Cancun Adult Scene by Royalton, An Autograph Collection® All-Inclusive Resort - Adults Only](https://www.expedia.co.uk/Cancun-Hotels-Planet-Hollywood-Adult-Scene-Cancun.h38656023.Hotel-Information) > - [Margaritaville Island Reserve Riviera Maya - An Adults Only All Inclusive](https://www.expedia.co.uk/Puerto-Morelos-Hotels-Margaritaville-Island-Reserve-Riviera-Maya.h78784531.Hotel-Information) > - [Las Ventanas al Paraiso, A Rosewood Resort](https://www.expedia.co.uk/Los-Cabos-Hotels-Las-Ventanas-Al-Paraiso.h41895.Hotel-Information) > - [Majestic Elegance Costa Mujeres – All Inclusive](https://www.expedia.co.uk/Costa-Mujeres-Hotels-Majestic-Elegance-Costa-Mujeres-All-Inclusive.h33884103.Hotel-Information) > - [Royalton Hideaway Riviera Cancun, An Autograph Collection All-Inclusive Resort- Adults Only - Newly Renovated](https://www.expedia.co.uk/Cancun-Hotels-Hideaway-At-Royalton-Riviera-Cancun-Resort-Spa-Adults-Only-All-Inclusive.h8825616.Hotel-Information) > - [Dreams Tulum Resort & Spa - All Inclusive](https://www.expedia.co.uk/Tulum-Hotels-Dreams-Tulum-Resort-Spa-All-Inclusive.h17456830.Hotel-Information) > - [Family Selection at Grand Palladium Select Costa Mujeres - All Inclusive](https://www.expedia.co.uk/Cancun-Hotels-Family-Selection-At-Grand-Palladium-Costa-Mujeres-Resort-Spa-All-Inclusive.h29093099.Hotel-Information) > - [Secrets Akumal Riviera Maya - Adults Only - All Inclusive](https://www.expedia.co.uk/Akumal-Hotels-Secrets-Akumal-Riviera-Maya-Adults-Only-All-Inclusive.h10489505.Hotel-Information) > - [Planet Hollywood Cancun by Royalton, An Autograph Collection All-Inclusive Resort](https://www.expedia.co.uk/Cancun-Hotels-Planet-Hollywood-Beach-Resort-Cancun-All-Inclusive.h36774901.Hotel-Information) > - [Hard Rock Hotel Los Cabos All Inclusive](https://www.expedia.co.uk/Los-Cabos-Hotels-Hard-Rock-Hotel-Los-Cabos-All-Inclusive.h34183472.Hotel-Information) > - [Margaritaville Island Reserve Riviera Cancún - A Karisma All-Inclusive Experience for All](https://www.expedia.co.uk/Cancun-Hotels-Margaritaville-Island-Reserve-Riviera-C.h38812307.Hotel-Information) > - [Barceló Maya Riviera - Adults Only - All Inclusive](https://www.expedia.co.uk/Xpu-Ha-Hotels-Barcelo-Maya-Riviera-Adults-Only.h36023215.Hotel-Information) ---