Title: Four Points by Sheraton Veracruz Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=182165&destination=Boca+del+R%C3%ADo%2C+Veracruz%2C+Mexico&selected=34341914&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Four Points by Sheraton Veracruz Travelers enjoy poolside relaxation, rejuvenating massages, and delicious dining options while having access to practical coworking spaces ## Photo gallery for Four Points by Sheraton Veracruz ![Outdoor pool, open 8:00 AM to 9:00 PM, pool loungers - Four Points by Sheraton Veracruz (Boca del Río)](https://images.trvl-media.com/lodging/35000000/34350000/34342000/34341914/bb3f1049.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Fitness facility - Four Points by Sheraton Veracruz (Boca del Río)](https://images.trvl-media.com/lodging/35000000/34350000/34342000/34341914/0ccce52a.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Couples treatment room(s), sauna, massages - Four Points by Sheraton Veracruz (Boca del Río)](https://images.trvl-media.com/lodging/35000000/34350000/34342000/34341914/7ab9e077.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Breakfast, lunch, dinner served; local cuisine - Four Points by Sheraton Veracruz (Boca del Río)](https://images.trvl-media.com/lodging/35000000/34350000/34342000/34341914/9a61ca61.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Exterior - Four Points by Sheraton Veracruz (Boca del Río)](https://images.trvl-media.com/lodging/35000000/34350000/34342000/34341914/5177f0fd.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Four Points by Sheraton Veracruz features a rooftop terrace with scenic views where guests can unwind. The property includes an on-site spa offering massages, a restaurant serving meals throughout the day, and a bar for evening refreshments. ## Reviews 8.6 Excellent ## Popular amenities - Pool - Spa - Parking included - Free Wi-Fi - Restaurant - Air-conditioning £65 includes taxes & fees 16 Apr - 17 Apr ## Room options ### Check availability for these dates Tonight [Mar 30 - Mar 31](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-30&endDate=2026-03-31&selected=34341914&PinnedHotelID=34341914&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-30&endDate=2026-03-31&selected=34341914&PinnedHotelID=34341914&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Mar 31 - Apr 1](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-31&endDate=2026-04-01&selected=34341914&PinnedHotelID=34341914&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-31&endDate=2026-04-01&selected=34341914&PinnedHotelID=34341914&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Apr 3 - Apr 5](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-03&endDate=2026-04-05&selected=34341914&PinnedHotelID=34341914&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-03&endDate=2026-04-05&selected=34341914&PinnedHotelID=34341914&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Apr 10 - Apr 12](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-10&endDate=2026-04-12&selected=34341914&PinnedHotelID=34341914&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-10&endDate=2026-04-12&selected=34341914&PinnedHotelID=34341914&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 2 beds 1 bed Showing 5 of 5 rooms ### View all photos for Room, 2 Double Beds, Balcony, City View ![Room, 2 Double Beds, Balcony, City View | In-room safe, individually decorated, individually furnished, desk](https://images.trvl-media.com/lodging/35000000/34350000/34342000/34341914/2dfbf6ed.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room, 2 Double Beds, Balcony, City View 8.8 Excellent 64 reviews - City view - 280 sq ft - Sleeps 4 - 2 Double Beds ### View all photos for Junior Suite, 1 King Bed with Sofa bed, Balcony, City View (Balcony) ![Junior Suite, 1 King Bed with Sofa bed, Balcony, City View (Balcony) | In-room safe, individually decorated, individually furnished, desk](https://images.trvl-media.com/lodging/35000000/34350000/34342000/34341914/7935f397.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Suite, 1 King Bed with Sofa bed, Balcony, City View (Balcony) 9.2 Wonderful 5 reviews - City view - 431 sq ft - Sleeps 4 - 1 King Bed and 1 Double Sofa Bed ### View all photos for Room, 1 King Bed, Balcony, City View ![Room, 1 King Bed, Balcony, City View | In-room safe, individually decorated, individually furnished, desk](https://images.trvl-media.com/lodging/35000000/34350000/34342000/34341914/5c271644.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room, 1 King Bed, Balcony, City View 8.8 Excellent 21 reviews - City view - 280 sq ft - Sleeps 2 - 1 King Bed ### View all photos for Suite, 1 King Bed with Sofa bed, Balcony, Partial Ocean View (Balcony) ![Suite, 1 King Bed with Sofa bed, Balcony, Partial Ocean View (Balcony) | In-room safe, individually decorated, individually furnished, desk](https://images.trvl-media.com/lodging/35000000/34350000/34342000/34341914/w4000h2665x0y0-e1780785.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite, 1 King Bed with Sofa bed, Balcony, Partial Ocean View (Balcony) 8.8 Excellent 3 reviews - Partial ocean view - 484 sq ft - Sleeps 4 - 1 King Bed and 1 Double Sofa Bed ### View all photos for Room, 1 King Bed, Balcony, Partial Ocean View ![Room, 1 King Bed, Balcony, Partial Ocean View | In-room safe, individually decorated, individually furnished, desk](https://images.trvl-media.com/lodging/35000000/34350000/34342000/34341914/2f1a4a8b.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room, 1 King Bed, Balcony, Partial Ocean View 9.2 Wonderful 9 reviews - Partial ocean view - 258 sq ft - Sleeps 2 - 1 King Bed ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FVeracruz-Hotels-Four-Points-By-Sheraton-Veracruz.h34341914.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FVeracruz-Hotels-Four-Points-By-Sheraton-Veracruz.h34341914.Hotel-Information) ## About the area Located in Boca del Río, Four Points by Sheraton Veracruz is near the beach. Museo Agustín Lara and Conjunto Escultórico del Centenario de la Construcción del Puerto de Veracruz are local landmarks, and the area's natural beauty can be seen at Mocambo Beach and Veracruzano Coral Reef System National Park. Veracruz Aquarium and Veracruz Wax Museum are also worth visiting. [Visit our Boca del Río travel guide](https://www.expedia.co.uk/Boca-Del-Rio.dx182165) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C19.15416%2C-96.10878&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=z_pbaHN1ZEytsQUlbpsjYZmaPSQ=) Bv. Adolfo Ruiz Cortinez 1917 - 1997, Costa de Oro, Boca del Río, VER, 94299 ### What's nearby - Plaza Mocambo Veracruz 7 min walk \- 0.4 miles - University of Veracruz 8 min walk \- 0.5 miles - Plaza Las Americas Shopping Mall 4 min drive \- 1.0 mile - World Trade Center Veracruz 5 min drive \- 1.2 miles - Andamar Lifestyle Center 5 min drive \- 1.2 miles ### Getting around - Veracruz Central Station 19 min drive - Veracruz, Veracruz (VER-General Heriberto Jara Intl.) 26 min drive ### Restaurants - Gran Café de la Parroquia 3 min walk - Starbucks 3 min walk - Los Farolitos 2 min walk - Café El Alba 4 min walk - Sirloin Grill & Bar 5 min walk ## About this property ### Four Points by Sheraton Veracruz Hotel near Veracruz Harbour Take advantage of a rooftop terrace, a garden and dry cleaning/laundry services at Four Points by Sheraton Veracruz. Treat yourself to a massage at the on-site spa. The on-site restaurant offers breakfast, lunch and dinner. Free in-room WiFi is available to all guests, along with a bar and a gym. Other perks at this hotel include: - An outdoor pool, along with sunloungers - Free valet parking - Buffet breakfast (surcharge), smoke-free property and luggage storage - Massage treatment rooms, coworking spaces and a 24-hour front desk - Guest reviews say great things about the helpful staff Room features All 137 individually furnished rooms include comforts, such as laptop-compatible safes and laptop-friendly workspaces, in addition to thoughtful touches, such as air conditioning and separate sitting areas. Other amenities include: - Recycling and LED light bulbs - Bathrooms with showers and free toiletries - Flat-screen TVs with cable channels - Balconies, separate sitting areas and coffee/tea makers ## Similar properties ![Outdoor pool, open 9:00 AM to 9:00 PM, pool umbrellas](https://images.trvl-media.com/lodging/6000000/5260000/5259300/5259231/1b0f0c19.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hampton by Hilton Veracruz Boca Del Rio De Las Americas - Pool - Breakfast included - Pet-friendly - Kids’ pool 9.0 Wonderful 1,002 reviews £64 includes taxes & fees 22 Apr - 23 Apr [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-22&endDate=2026-04-23&selected=5259231&PinnedHotelID=5259231&HadPinnedHotel=true®ionId=-1&adults=2) ![2 restaurants, breakfast served](https://images.trvl-media.com/lodging/2000000/1050000/1046200/1046161/30ee46af.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Camino Real Veracruz Boca del Río - Pool - Parking included - Free Wi-Fi - Restaurant 8.8 Excellent 1,630 reviews £71 includes taxes & fees 13 Apr - 14 Apr [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-13&endDate=2026-04-14&selected=1046161&PinnedHotelID=1046161&HadPinnedHotel=true®ionId=-1&adults=2) ![Premium bedding, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/21000000/20390000/20388800/20388758/w3998h2667x2y0-6a5e7bfe.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### AC Hotel by Marriott Veracruz Boca del Río - Pool - Pet-friendly - Parking included - Free Wi-Fi 8.6 Excellent 1,008 reviews £64 includes taxes & fees 12 Apr - 13 Apr [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-12&endDate=2026-04-13&selected=20388758&PinnedHotelID=20388758&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool](https://images.trvl-media.com/lodging/3000000/2230000/2222500/2222495/430c0273.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Ramada Plaza by Wyndham Veracruz Boca del Rio De Las Americas - Pool - Parking included - Free Wi-Fi - Restaurant 9.0 Wonderful 1,001 reviews £64 includes taxes & fees 20 Apr - 21 Apr [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-20&endDate=2026-04-21&selected=2222495&PinnedHotelID=2222495&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool, open 8 AM to 10 PM, pool loungers](https://images.trvl-media.com/lodging/2000000/1190000/1189700/1189653/3b4ae880.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Rivoli Select Hotel Boca del Río - Pool - Pet-friendly - Kids’ pool - Parking included 9.2 Wonderful 1,004 reviews £54 includes taxes & fees 13 Apr - 14 Apr [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-13&endDate=2026-04-14&selected=1189653&PinnedHotelID=1189653&HadPinnedHotel=true®ionId=-1&adults=2) ![Indoor pool](https://images.trvl-media.com/lodging/2000000/1370000/1364200/1364102/w5116h3840x4y0-b2de38d9.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Galería Plaza Veracruz by Brisas Boca del Río - Pool - Parking included - Free Wi-Fi - Restaurant 9.4 Exceptional 1,842 reviews £47 includes taxes & fees 18 Apr - 19 Apr [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-18&endDate=2026-04-19&selected=1364102&PinnedHotelID=1364102&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool](https://images.trvl-media.com/lodging/4000000/3100000/3097100/3097088/e31e632d.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### City Express by Marriott Veracruz Boca del Río - Pool - Breakfast included - Parking included - Free Wi-Fi 8.2 Very good 1,004 reviews £61 includes taxes & fees 16 Apr - 17 Apr [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-16&endDate=2026-04-17&selected=3097088&PinnedHotelID=3097088&HadPinnedHotel=true®ionId=-1&adults=2) ![Lobby](https://images.trvl-media.com/lodging/7000000/6850000/6842600/6842532/aa65a956.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hilton Garden Inn Boca del Rio Veracruz Boca del Río - Pool - Kids’ pool - Parking included - Free Wi-Fi 8.2 Very good 1,001 reviews £63 includes taxes & fees 28 Apr - 29 Apr [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-28&endDate=2026-04-29&selected=6842532&PinnedHotelID=6842532&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool](https://images.trvl-media.com/lodging/1000000/580000/570400/570366/e1d2e19e.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Holiday Inn Boca Del Rio by IHG Boca del Río - Pool - Parking included - Free Wi-Fi - Restaurant 8.6 Excellent 1,001 reviews £70 includes taxes & fees 21 Apr - 22 Apr [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-21&endDate=2026-04-22&selected=570366&PinnedHotelID=570366&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool, open 9:00 AM to 10:00 PM, pool loungers](https://images.trvl-media.com/lodging/59000000/58060000/58052700/58052604/271b077b.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Plaza Sol Boca del Río - Pool - Parking included - Free Wi-Fi - Air-conditioning 8.2 Very good 1,002 reviews £64 includes taxes & fees 5 Apr - 6 Apr [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-05&endDate=2026-04-06&selected=58052604&PinnedHotelID=58052604&HadPinnedHotel=true®ionId=-1&adults=2) [Compare similar properties](/Hotel-Search?startDate=2026-04-13&endDate=2026-04-14&selected=34341914&PinnedHotelID=34341914&HadPinnedHotel=true®ionId=-1&adults=2&comparePropertyIds=34341914,5259231,1046161,20388758,2222495) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transport - Free valet parking on site - Limited on-site valet parking - Wheelchair-accessible parking available ### Food and drink - Daily buffet breakfast available 7:00 AM to noon for a fee: MXN 279 for adults and MXN 120 for children - A bar/lounge - A restaurant - Private picnics ### Things to do - Full-service spa - Gym - Outdoor pool ### Family friendly - Laundry facilities - Outdoor pool ### Conveniences - 24-hour front desk - Laundry facilities - Luggage storage ### Guest services - Change of bedsheets (on request) - Change of towels on request - Dry cleaning/laundry service - Housekeeping (daily) - Proposal/romance packages ### Business services - 24-hour business centre - 4 meeting rooms - Conference centre - Coworking space ### Outdoors - Garden - Pool loungers - Rooftop terrace ### Full-service spa - 3 treatment rooms - Couples treatment rooms - Massage - Sauna ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Grab bar near toilet - Handrails in hallways - Lift - Portable bathtub seat - Raised toilet seat - Visual alarms in hallways - Wheelchair accessibility - Wheelchair accessible (may have limitations) - Wheelchair-accessible business centre - Wheelchair-accessible gym - Wheelchair-accessible parking - Wheelchair-accessible path of travel - Wheelchair-accessible path to lift - Wheelchair-accessible pool - Wheelchair-accessible public bathroom - Wheelchair-accessible registration desk - Wheelchair-accessible restaurant ### More - At least 80% lighting from LEDs - Double-glazed windows - No plastic coffee stirrers - No plastic drinking straws - Smoke-free property - Vegan dining options - Vegetarian breakfast available - Vegetarian dining options ## Room amenities ### Bedroom - Bedsheets provided - Blackout drapes ### Bathroom - Free toiletries - Hair dryer - Private bathroom - Shower - Towels provided ### Entertainment - Flat-screen TV with cable channels ### Food and drink - Coffee/tea maker - Limited room service ### More - Air conditioning - Connecting rooms available - Desk - Energy-saving switches in guestrooms - Free local calls - Individual decor - Individual furnishings - Iron/ironing board - Laptop workspace - Laptop-compatible safe - LED lighting - Phone - Recycling - Separate sitting area - Water-efficient showers ## Policies ### Check-in Check-in start time: 3:00 PM; check-in end time: anytime Early check-in subject to availability Early check-in is available for a fee Minimum check-in age - 18 ### Check-out Check-out before 1:00 PM Late check-out subject to availability A late check-out fee will be charged ### Special check-in instructions Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets No pets or service animals allowed ### Children and extra beds Children are welcome 1 child, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room Rollaway/extra beds are not available. Cots (infant beds) are not available ### Payment types at the property ## Important information ### Optional extras - Fee for buffet breakfast: from approximately MXN 279 for adults and from MXN 120 for children - Early check-in is available for a fee (subject to availability) - Late check-out is available for a fee (subject to availability) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation This property accepts credit cards, debit cards and cash Safety features at this property include a fire extinguisher and a smoke detector This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention Pool access available from 8:00 AM to 9:00 PM Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation No pets and no service animals are allowed at this property ### Property is also known as Four Points Sheraton Veracruz Hotel Boca del Rio Four Points Sheraton Veracruz Boca del Rio Hotel Four Points by Sheraton Veracruz Boca del Rio Boca del Rio Four Points by Sheraton Veracruz Hotel Four Points by Sheraton Veracruz Boca del Rio Four Points Sheraton Veracruz Hotel Four Points Sheraton Veracruz Hotel Four Points by Sheraton Veracruz Four Points Sheraton Veracruz Four Points by Sheraton Veracruz Hotel Four Points by Sheraton Veracruz Boca del Río Four Points by Sheraton Veracruz Hotel Boca del Río ## Frequently asked questions ### Does Four Points by Sheraton Veracruz have a pool? ### How much does it cost to stay at Four Points by Sheraton Veracruz? ### Is Four Points by Sheraton Veracruz pet-friendly? ### How much is parking at Four Points by Sheraton Veracruz? ### What time is check-in at Four Points by Sheraton Veracruz? ### What time is check-out at Four Points by Sheraton Veracruz? ### Where is Four Points by Sheraton Veracruz located? ### Can I cancel my reservation for free and receive a full refund? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Four Points by Sheraton Veracruz Reviews 8.6 ### Excellent All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 8.8 Cleanliness ### 8.6 Amenities ### 9.0 Staff & service ### 8.4 Property conditions & facilities 10 - Excellent 552 8 - Good 287 6 - Okay 85 4 - Poor 44 2 - Terrible 32 ## Reviews Verified ### 8/10 Good #### Brian 16 Mar 2026 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Convenient location, nice facilities ##### Brian Stayed 2 nights in Mar 2026 Verified ### 10/10 Excellent #### Mark 11 Nov 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort It was great and the staff were very helpful good location to go shopping and near by restaurants. Also you have hotel restaurant with excellent food. ##### Mark Stayed 4 nights in Nov 2025 Verified ### 10/10 Excellent #### Martha 28 Nov 2025 Liked: Cleanliness, staff & service This hotel is quaint and a little older than other properties in the area, but the staff and service are impeccable. It's really well-situated, and the breakfast buffet is pretty great. For the value ,you're getting a good, restful stay. ##### Martha Stayed 6 nights in Nov 2025 Verified ### 10/10 Excellent #### K. 30 Jan 2026 Liked: Cleanliness, amenities, property conditions & facilities The room was well kitted out and clean. Room cleaning, servicing was available daily. Staff all helpful and polite etc. Breakfasts were of good quality, with a wide choice of foods. ##### K. Stayed 3 nights in Jan 2026 Verified ### 10/10 Excellent #### rene 31 Aug 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Location is great ##### rene Stayed 1 night in Aug 2025 Verified ### 8/10 Good #### Gustavo 3 Jul 2025 Hotel is in a central location with many restaurants and shopping ##### Gustavo Stayed 7 nights in Jun 2025 Verified ### 10/10 Excellent #### Stephanie 14 Oct 2025 Liked: Cleanliness, staff & service, property conditions & facilities Loved it! Everyone was nice and helpful ##### Stephanie Stayed 1 night in Oct 2025 Verified ### 6/10 Okay #### Kristen 8 Oct 2025 Liked: Cleanliness, property conditions & facilities I was happy to receive an upgrade from a partial ovean view to a full ocean view. Aside from that the room didn't have a mini fridge, the front desk wasn't quite as accommodating/friendly as I would have expected...we also found the bed and pillows weren't very comfortable and the shower needed better water containment as we had issues with water leaking out. ##### Kristen Stayed 3 nights in Sep 2025 Verified ### 6/10 Okay #### Ricardo Eduardo Banos 15 Jan 2026 Liked: Staff & service Disliked: Property conditions & facilities Only problem with this was I found three bugs in the room in different parts. One next to my bed, one in the curtains and the last one in the second room (after being moved from the first one because of the first bugs) in the shower. So, two rooms.. bugs in both. That's not bad luck. I was only there for a few nights so decided to wing it cause I didn't have money to move last minute to a better hotel. The room, hotel and staff were all great after that initial shock. Living in an area like Veracruz where bugs are aplenty. I'd expect them to check and treat the rooms more often. Again, bugs in two rooms in separate (high) floors, is no coincidence. I don't know if i'll ever stay here again. Unfortunately, bugs are the one thing I'm most concerned about when traveling. ##### Ricardo Eduardo Banos Stayed 2 nights in Oct 2025 Verified ### 10/10 Excellent #### Jose 18 Feb 2026 Liked: Cleanliness, amenities, property conditions & facilities Excelente ##### Jose Stayed 1 night in Feb 2026 Verified ### 10/10 Excellent #### Rodolfo 9 Jul 2025 Liked: Cleanliness, amenities, property conditions & facilities Great hotel, at a great place ##### Rodolfo Stayed 3 nights in Jun 2025 Verified ### 8/10 Good #### Manuel 13 Mar 2026 Liked: Cleanliness No lo use ##### Manuel Stayed 1 night in Mar 2026 Verified ### 10/10 Excellent #### Yolanda 23 Sept 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Everything was great ##### Yolanda Stayed 4 nights in Sep 2025 Verified ### 10/10 Excellent #### NESTOR FRANCISCO 22 Nov 2025 Liked: Cleanliness, staff & service, property conditions & facilities Everything fine. ##### NESTOR FRANCISCO Stayed 3 nights in Nov 2025 Verified ### 10/10 Excellent #### FERNANDO 1 Apr 2025 Liked: Cleanliness, staff & service, property conditions & facilities Quick reservation to a good night rest was the right place ##### FERNANDO Stayed 1 night in Mar 2025 Verified ### 10/10 Excellent #### Verified traveller 13 Aug 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Excelente ##### Verified traveller Stayed 4 nights in Aug 2025 Verified ### 8/10 Good #### Adrian 1 Oct 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities bed with soft mattress ##### Adrian Stayed 1 night in Sep 2025 Verified ### 8/10 Good #### Frank 3 Apr 2025 Liked: Cleanliness, staff & service, property conditions & facilities Food was ok ##### Frank Stayed 1 night in Mar 2025 Verified ### 10/10 Excellent #### Humberto 10 Jun 2025 Liked: Cleanliness, property conditions & facilities Me gusto ##### Humberto Stayed 2 nights in May 2025 Verified ### 10/10 Excellent #### Sebastian 29 Dec 2024 Liked: Cleanliness, staff & service, property conditions & facilities Todo excelente ##### Sebastian Stayed 1 night in Dec 2024 Verified ### 10/10 Excellent #### Alberto 23 Aug 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities NA ##### Alberto Stayed 1 night in Aug 2025 Verified ### 10/10 Excellent #### fernando 17 Feb 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Excelente ##### fernando Stayed 1 night in Jan 2025 Verified ### 10/10 Excellent #### Luis Alejandro González 1 Sept 2025 Liked: Cleanliness, staff & service, property conditions & facilities Ok ##### Luis Alejandro González Stayed 2 nights in Aug 2025 Verified ### 8/10 Good #### Christian 13 Aug 2025 Liked: Cleanliness, amenities, property conditions & facilities Ok ##### Christian Stayed 1 night in Jul 2025 Verified ### 8/10 Good #### SERGIO 16 Jun 2025 Liked: Cleanliness, amenities, property conditions & facilities \* ##### SERGIO Stayed 2 nights in Jun 2025 ---