Title: EMS Hotels Boca del Río Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&selected=6139497&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # EMS Hotels Boca del Río Travelers find a peaceful retreat with shaded pool lounging at EMS Hotels Boca del Río, where morning coffee at the café sets up perfect exploration days ## Photo gallery for EMS Hotels Boca del Río ![Balcony - EMS Hotels Boca del Río (Boca del Río)](https://images.trvl-media.com/lodging/7000000/6140000/6139500/6139497/05a2d9ef.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Property entrance - EMS Hotels Boca del Río (Boca del Río)](https://images.trvl-media.com/lodging/7000000/6140000/6139500/6139497/4f509099.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Balcony - EMS Hotels Boca del Río (Boca del Río)](https://images.trvl-media.com/lodging/7000000/6140000/6139500/6139497/734e0212.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Deluxe Double Room, 2 Double Beds | Iron/ironing board, free WiFi, bed sheets - EMS Hotels Boca del Río (Boca del Río)](https://images.trvl-media.com/lodging/7000000/6140000/6139500/6139497/63ff6781.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Balcony - EMS Hotels Boca del Río (Boca del Río)](https://images.trvl-media.com/lodging/7000000/6140000/6139500/6139497/5eeebe81.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies EMS Hotels Boca del Río offers a refreshing escape with its outdoor pool and sunny terrace. Guests appreciate the thoughtful touches that make travel easier, from complimentary newspapers to convenient luggage storage, creating a seamless experience in this vibrant setting. ## Reviews 6.8 ## Popular amenities - Pool - Pet-friendly - Free Wi-Fi - Air-conditioning - Laundry room - Room service £26 includes taxes & fees 16 Jan - 17 Jan ## Room options ### Check availability for these dates Tonight [Jan 15 - Jan 16](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-15&endDate=2026-01-16&selected=6139497&PinnedHotelID=6139497&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-15&endDate=2026-01-16&selected=6139497&PinnedHotelID=6139497&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Jan 16 - Jan 17](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-16&endDate=2026-01-17&selected=6139497&PinnedHotelID=6139497&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-16&endDate=2026-01-17&selected=6139497&PinnedHotelID=6139497&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Jan 16 - Jan 18](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-16&endDate=2026-01-18&selected=6139497&PinnedHotelID=6139497&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-16&endDate=2026-01-18&selected=6139497&PinnedHotelID=6139497&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Jan 23 - Jan 25](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-23&endDate=2026-01-25&selected=6139497&PinnedHotelID=6139497&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-23&endDate=2026-01-25&selected=6139497&PinnedHotelID=6139497&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 2 beds 1 bed Showing 3 of 3 rooms ### View all photos for Basic Double Room, 2 Double Beds ![Basic Double Room, 2 Double Beds | Iron/ironing board, free WiFi, bed sheets](https://images.trvl-media.com/lodging/7000000/6140000/6139500/6139497/6e19e446.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Basic Double Room, 2 Double Beds ### Highlights Air conditioning Flat-screen TV Private bathroom Daily housekeeping Pet friendly - 172 sq ft - Sleeps 4 - 2 Double Beds ### View all photos for Standard Room, 1 Double Bed ![Standard Room, 1 Double Bed | Iron/ironing board, free WiFi, bed sheets](https://images.trvl-media.com/lodging/7000000/6140000/6139500/6139497/54a1a6a3.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 1 Double Bed ### Highlights Air conditioning Flat-screen TV Private bathroom Daily housekeeping Pet friendly - 108 sq ft - Sleeps 2 - 1 Double Bed ### View all photos for Deluxe Double Room, 2 Double Beds ![Deluxe Double Room, 2 Double Beds | Iron/ironing board, free WiFi, bed sheets](https://images.trvl-media.com/lodging/7000000/6140000/6139500/6139497/f1c563c8.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Double Room, 2 Double Beds ### Highlights Air conditioning Mini-fridge Flat-screen TV Private bathroom Microwave Minibar Daily housekeeping Pet friendly - 344 sq ft - Sleeps 4 - 2 Double Beds ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FVeracruz-Hotels-EMS-Hoteles-Real-De-Boca.h6139497.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FVeracruz-Hotels-EMS-Hoteles-Real-De-Boca.h6139497.Hotel-Information) ## About the area Boca del Río is home to EMS Hotels Boca del Río. Museo Agustín Lara and Bastion of Santiago Museum are local landmarks, and some of the area's attractions include Veracruz Aquarium and Veracruz Wax Museum. Veracruzano Coral Reef System National Park and Naval Historical Museum are also worth visiting. [Visit our Boca del Río travel guide](https://www.expedia.co.uk/Boca-Del-Rio.dx182165) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C19.16766%2C-96.11363&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=FvViFzG_VLQ_QpCNnJm2BzWzezk=) Calle Doce No. 22, Boca del Río, VER, 94294 ### What's nearby - University of Veracruz \- 8 min walk \- 0.5 miles - Playa Marti \- 10 min walk \- 0.6 miles - Estadio Universitario Beto Avila \- 13 min walk \- 0.7 miles - Plaza Mocambo Veracruz \- 17 min walk \- 0.9 miles - Villa del Mar Beach \- 3 min drive \- 1.0 mile ### Getting around - Veracruz Central Station - 15 min drive - Veracruz, Veracruz (VER-General Heriberto Jara Intl.) - 28 min drive ### Restaurants - ‪Starbucks - ‬3 min walk - ‪La Parrilla Veracruzana - ‬3 min walk - ‪Balbeck - ‬2 min walk - ‪PH - ‬3 min walk - ‪Cheddar'n Beer - ‬4 min walk ## About this property ### EMS Hotels Boca del Río Hotel near Veracruz Harbour You can look forward to a terrace, a coffee shop/cafe and dry cleaning/laundry services at EMS Hotels Boca del Río. Guests can connect to free in-room WiFi. You'll also find perks such as: - An outdoor pool, along with pool umbrellas - Express check-out, tour/ticket information and free newspapers - Smoke-free property, luggage storage and a 24-hour front desk - A TV in reception and a vending machine Room features All guest rooms at EMS Hotels Boca del Río include comforts, such as air conditioning, in addition to ## Similar properties ![Outdoor pool, open 8 AM to 6:00 PM, pool loungers](https://images.trvl-media.com/lodging/12000000/11060000/11050400/11050364/9397dc68.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Jar8 Boca Boca del Río - Pool - Kids’ pool - Parking included - Free Wi-Fi 7.4 Good 250 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-29&endDate=2026-01-30&selected=11050364&PinnedHotelID=11050364&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool](https://images.trvl-media.com/lodging/12000000/11270000/11267300/11267281/26a7e68f.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Boca Inn Hotel & Suites Boca del Río - Pool - Pet-friendly - Parking included - Free Wi-Fi 7.6 Good 570 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-29&endDate=2026-01-30&selected=11267281&PinnedHotelID=11267281&HadPinnedHotel=true®ionId=-1&adults=2) ![Double Room | Living area | 32-inch plasma TV with cable channels, TV](https://images.trvl-media.com/lodging/12000000/11850000/11844100/11844078/db4a4e62.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Rio Inn Boca del Río - Pool - Hot tub - Kids’ pool - Parking included 7.0 Good 150 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-29&endDate=2026-01-30&selected=11844078&PinnedHotelID=11844078&HadPinnedHotel=true®ionId=-1&adults=2) ![Terrace/patio](https://images.trvl-media.com/lodging/98000000/97060000/97051800/97051702/af4d316c.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Jar8 Bule Boca del Río - Parking included - Free Wi-Fi - Air-conditioning - Housekeeping 7.8 Good 108 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-29&endDate=2026-01-30&selected=97051702&PinnedHotelID=97051702&HadPinnedHotel=true®ionId=-1&adults=2) ![Single Room | Blackout curtains, iron/ironing board, free WiFi, bed sheets](https://images.trvl-media.com/lodging/24000000/23180000/23176700/23176695/29e1fea9.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Rolovi Veracruz - Parking included - Free Wi-Fi - Air-conditioning - Business services 8.2 Very good 160 reviews £25 includes taxes & fees 1 Feb - 2 Feb [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-01&endDate=2026-02-02&selected=23176695&PinnedHotelID=23176695&HadPinnedHotel=true®ionId=-1&adults=2) ![Interior](https://images.trvl-media.com/lodging/49000000/48680000/48678800/48678720/721fb3bc.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Grand Hotel KYRIOS Veracruz Boca del Río - Pool - Parking included - Free Wi-Fi - Restaurant 7.4 Good 499 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-29&endDate=2026-01-30&selected=48678720&PinnedHotelID=48678720&HadPinnedHotel=true®ionId=-1&adults=2) ![Standard Double Room | Free WiFi, bed sheets](https://images.trvl-media.com/lodging/42000000/41900000/41892200/41892119/032578e2.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Dulce Boca Boca del Río - Parking included - Free Wi-Fi - Air-conditioning - Housekeeping 8.0 Very good 78 reviews £25 includes taxes & fees 16 Jan - 17 Jan [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-16&endDate=2026-01-17&selected=41892119&PinnedHotelID=41892119&HadPinnedHotel=true®ionId=-1&adults=2) ![Pool](https://images.trvl-media.com/lodging/14000000/13410000/13406800/13406738/fc580a17.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Villamar Ignacio Zaragoza - Free Wi-Fi - Air-conditioning - Room service - Housekeeping 7.4 Good 267 reviews £18 includes taxes & fees 18 Jan - 19 Jan [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-18&endDate=2026-01-19&selected=13406738&PinnedHotelID=13406738&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool](https://images.trvl-media.com/lodging/18000000/17730000/17725600/17725572/c823caef.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Mas Basico Hotel Boca del Río - Pool - Pet-friendly - Kids’ pool - Parking included 9.0 Wonderful 439 reviews £37 includes taxes & fees 25 Jan - 26 Jan [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-25&endDate=2026-01-26&selected=17725572&PinnedHotelID=17725572&HadPinnedHotel=true®ionId=-1&adults=2) ![Property entrance](https://images.trvl-media.com/lodging/58000000/57590000/57582200/57582176/bb4aa24e.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Jar8 Malecon - Parking included - Free Wi-Fi - Restaurant - Air-conditioning 8.4 Very good 185 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-29&endDate=2026-01-30&selected=57582176&PinnedHotelID=57582176&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transport - Height restrictions apply for on-site parking - Free offsite parking - Street parking available - Limited on-site parking - Onsite parking options include a garage ### Food and drink - A coffee shop/cafe ### Things to do - Outdoor pool - TV in common areas ### Family friendly - Laundry facilities - Outdoor pool ### Conveniences - 24-hour front desk - Free newspapers in lobby - Laundry facilities - Luggage storage - Vending machine ### Guest services - Dry cleaning/laundry service - Housekeeping (daily) - Tour and ticket assistance ### Outdoors - Pool umbrellas - Terrace ### Accessibility - No lift ### More - Smoke-free property ## Room amenities ### Bedroom - Bedsheets provided ### Bathroom - Private bathroom - Towels provided ### Entertainment - Flat-screen TV ### Food and drink - Limited room service ### More - Air conditioning - Iron/ironing board on request ## Policies ### Check-in Check-in start time: 3:00 PM; check-in end time: 6:00 AM Minimum check-in age - 18 ### Check-out Check-out before 12:30 PM Express check-out available ### Special check-in instructions Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets Pets are allowed for an extra charge of MXN 350 per accommodation, per stay Welcoming dogs and cats only 1 total pets Restrictions apply; for more information contact the property on the number on the booking confirmation ### Children and extra beds Children are welcome Rollaway/extra beds are not available. Cots (infant beds) are not available ### Payment types at the property ## Important information ### Optional extras - Pet fee: MXN 350 per accommodation, per stay The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards and cash This property reserves the right to pre-authorise the guest's credit card prior to arrival. Safety features at this property include a fire extinguisher and a smoke detector If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention This property does not have any lifts Parking height restrictions apply ### Property is also known as Real de Boca Real de Boca Hotel Hotel Real De Boca Veracruz/Boca Del Rio, Mexico Real Boca Hotel Boca del Rio Real Boca Hotel ## Frequently asked questions ### Does EMS Hotels Boca del Río have a pool? ### How much does it cost to stay at EMS Hotels Boca del Río? ### Is EMS Hotels Boca del Río pet-friendly? ### How much is parking at EMS Hotels Boca del Río? ### What time is check-in at EMS Hotels Boca del Río? ### What time is check-out at EMS Hotels Boca del Río? ### Where is EMS Hotels Boca del Río located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## EMS Hotels Boca del Río Reviews 6.8 All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 7.4 Cleanliness ### 7.4 Location ### 7.2 Staff & service ### 6.2 Property conditions & facilities 10 - Excellent 48 8 - Good 57 6 - Okay 46 4 - Poor 24 2 - Terrible 30 ## Reviews ### 8/10 Good #### Melinda 16 Oct 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort It was a very nice room. The pool was small but nice. The food was amazing. ##### Melinda Stayed 7 nights in Oct 2025 ### 10/10 Excellent #### Ruben Lozano 10 Feb 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The facilities are great, really ckose to many restaurants and close to the beach, thanks ##### Ruben Lozano Stayed 2 nights in Feb 2023 ### 10/10 Excellent #### Oswaldo 30 Dec 2025 Liked: Cleanliness, staff & service, property conditions & facilities . ##### Oswaldo Stayed 1 night in Dec 2025 ### 6/10 Okay #### Maria 13 Jun 2024 Liked: Staff & service Old fashion property ##### Maria Stayed 2 nights in Jun 2024 ### 6/10 Okay #### Natrurals 5 Jan 2026 Liked: Cleanliness, property conditions & facilities Le dije a la recepcionista que si podría quitarme las sillas porque mi hijo podria subir y caer de una ventana (sin protecciónes) y no quiso. Nada accesibles y el estacionamiento si encuentras lugar que bien sino se queda afuera. Ojala nunca tenga un accidente un niño por las ventanas sin protecciónes y contactos muy abajo del piso. Porque van a desear hacerle caso a los consejos de los clientes . Por el problema que se van a meter. Si les pedí el retiro de las sillas en la habitación es para evitar problemas ambas partes . No les interesan los clientes ..ellos siempre tienen la razón . ![Lo único que pedimos fue que se llevarán las sillas y se negaron totalmente por seguridad ](https://a.travel-assets.com/ugc/hotel-reviews/41787d31-40cb-4f89-8396-f89279975141-1767578865779.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![Contacto muy bajo](https://a.travel-assets.com/ugc/hotel-reviews/765659c1-8807-418d-adda-872ead4ef6c7-1767578913613.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![Ventana sin protecciónes ](https://a.travel-assets.com/ugc/hotel-reviews/8c50f27b-e2a9-4271-bada-1ae4b0676d2d-1767578913578.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![Facilidad que un niño en un descuido se suba y se mate por la ventana ](https://a.travel-assets.com/ugc/hotel-reviews/1b840833-6495-4eaf-9a64-e779d3eaca17-1767578942908.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Natrurals Stayed 2 nights in Jan 2026 ### 2/10 Terrible #### PATRICIA I 27 Dec 2025 Liked: Cleanliness, property conditions & facilities Cuando reservé, filtre por hoteles que acepten mascota y pagué en la aplicación Al llegar resulta que este hotel EMS pues SOLO ACEPTA RAZAS PEQUEÑAS y aparte al hacer check inn, me cobraron 350.00mxp adicionales por llevarlo. Mi pastor alemán es adulto entrenado en obediencia, guardia y protección. De mal gusto que hagan cargos extra sin avisar en la aplicación ![](https://a.travel-assets.com/ugc/hotel-reviews/6313a647-7dd1-40a7-8051-94a1370dafca-1766840056154.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/40460817-4027-4034-87b6-65801b0254e2-1766840056209.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/43f5f01f-2060-4d22-88f9-fd94fe1919d5-1766840056041.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### PATRICIA I Stayed 1 night in Dec 2025 ### 6/10 Okay #### Luis 19 Dec 2025 Falta de mantenimiento en instalaciones, la habitacion que me toca, tenia humedad y partes de pintura despegando. ##### Luis Stayed 1 night in Dec 2025 ### 8/10 Good #### Carlos Alberto Oropeza 21 Oct 2025 Liked: Cleanliness, staff & service Que acepten perros medianos. No hay diferencia con los pequeños ##### Carlos Alberto Oropeza Stayed 3 nights in Oct 2025 ### 10/10 Excellent #### Octavio 15 Oct 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Estuvo muy bien mi estancia lo estan remodelando y se ve que va a quedar muy bien ##### Octavio Stayed 2 nights in Oct 2025 ### 8/10 Good #### Jorge Avimael 11 Oct 2025 Liked: Cleanliness, staff & service, amenities Buena ubicación ##### Jorge Avimael Stayed 1 night in Sep 2025 ### 10/10 Excellent #### Jorge Avimael 29 Sept 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Está bien ubicada y en proceso de mantenimiento, la alberca está muy bien en la azotea, ideal si vas en plan de andar paseando. Su cama está cómoda, las toallas de buena calidad ##### Jorge Avimael Stayed 1 night in Sep 2025 ### 6/10 Okay #### Joel 28 Sept 2025 Liked: Cleanliness, amenities Lavo de manos a lado de la cama regadera dañada ##### Joel Stayed 1 night in Sep 2025 ### 8/10 Good #### Adriana 31 Aug 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Muy buena ubicación y económico. La alberca le da un muy buen plus. El baño un poco pequeño y se sale el agua junto a la ventana pero por el precio es algo que se puede ignorar. Si recomiendo bastante este hotel, se encuentra en mantenimiento en estos momentos, va a verse mejor sin duda. 😊 ![](https://a.travel-assets.com/ugc/hotel-reviews/a4eaa7a1-d37f-4821-a399-68a83ef7134c-1756614256360.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/8c721ed4-25a8-4992-877c-b56903088801-1756614256365.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Adriana Stayed 1 night in Aug 2025 ### 10/10 Excellent #### Gustavo 28 Aug 2025 Liked: Cleanliness, staff & service, property conditions & facilities Muy bien ##### Gustavo Stayed 1 night in Aug 2025 ### 10/10 Excellent #### Carlos Alfredo 14 Aug 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Cerca de la playa ##### Carlos Alfredo Stayed 3 nights in Aug 2025 ### 10/10 Excellent #### Sergio Antonio 31 Jul 2025 Bien a secas, lo están reparando y estará bien ##### Sergio Antonio Stayed 1 night in Jul 2025 ### 6/10 Okay #### Carla 27 May 2025 No me gustó que al estar en reparación no se veía en muy buenas condiciones. Paredes un poco húmedas. El cuarto estuvo bien ##### Carla Stayed 2 nights in May 2025 ### 2/10 Terrible #### Kenia 7 Apr 2025 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities Llegué sábado en la noche y me indicaron que no tenían habitaciones disponibles (cuando yo ya había hecho mi reservación por Expedia y el cobro se había realizado) pedí hablar con un gerente o alguien que me pudiera resolver y la recepcionista me decía que no, que ellos habían cancelado la reservación (no me llegó ninguna notificación) me comunicó por teléfono con otra de sus compañeras y me decía que seguramente al mismo tiempo que reserve, habían dado la última habitación, pedí reembolso y me comentaban que lo iban a ver el lunes (era sábado) le pregunté entonces qué hacía esa noche? A donde iba? Que no era la única inconforme pues había otra señora también molesta porque el aire acondicionado de su habitación no servía y estaba pidiendo reembolso, ambas esperábamos una solución ya que nos cobraron algo que no ofrecieron, al final me dieron una habitación (no que no tenían?) pero ya eran las 2 de la mañana del domingo, uno busca ir a descansar y no espera que pasen estas situaciones tan desagradables. ##### Kenia Stayed 1 night in Apr 2025 ### 6/10 Okay #### MARIO 6 Feb 2024 Liked: Staff & service Disliked: Property conditions & facilities TODO MUY BIEN, PERO UNA HABITACION SIN VENTANAS PARECIA RECLUSORIO UN CUARTO DOS CAMAS Y SIN LUZ EXTERIOR Y SIN CABLE SOLO SE VEIAN DOS CANALES, MUY PEQUEÑA LA HABITACION LA VERDAD ##### MARIO Stayed 2 nights in Feb 2024 ### 2/10 Terrible #### José de Jesús 8 Sept 2023 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### El peor hotel de todo Veracruz Tenía humedad la habitación el refri estaba completamente oxidado , holia feo el aire no funcionaba correctamente todo era terrible ##### José de Jesús Stayed 1 night in Sep 2023 ### 6/10 Okay #### MARCO A. 30 Jul 2023 Liked: Cleanliness, room comfort Me fue bien, en general, al hotel le hacen falta servicios como frigobar en el cuarto, algún restaurante aunque pequeño pero se agradecería y alguna que otra amenidad!! ##### MARCO A. Stayed 3 nights in Jul 2023 ### 6/10 Okay #### Roberto 27 Jul 2023 Liked: Property conditions & facilities Disliked: Room comfort #### No recomendable Publicidad engañosa en fotos. La verdad un hotel muy descuidado y de mala calidad. ##### Roberto Stayed 1 night in Jul 2023 ### 2/10 Terrible #### JUDITH 10 May 2023 Disliked: Cleanliness, staff & service, property conditions & facilities Las instalaciones en muy mal estado, poca flexibilidad al chekinn, no proporcionan las toallas suficientes, la llave del lavabo estaba oxidada, el lavabo tapado, la regadera se quedaba sin agua de repente, la ventana del baño no tenía seguro o más bien estaba roto, los espejos de la habitación estaba muy sucios, muy mal en general ##### JUDITH Stayed 3 nights in May 2023 ### 2/10 Terrible #### HUMBERTO 5 Apr 2023 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities falta de toallas, sin funcionar el televisor, hay que solicitar a recepcion que activen los servicios, ##### HUMBERTO Stayed 1 night in Apr 2023 ### 8/10 Good #### Carolina 3 Jan 2023 Liked: Cleanliness, staff & service Disliked: Room comfort Habitación cuádruple en espacio muy reducido y toallas insuficientes ##### Carolina Stayed 3 nights in Dec 2022 ## Expedia's Latest Trends ### Hotels > [Dreams Aventuras Riviera Maya - 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