Title: City Express by Marriott Veracruz Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # City Express by Marriott Veracruz Start the day with a continental breakfast, cool off in the outdoor pool, and use the free area shuttle to explore nearby attractions. ## Photo gallery for City Express by Marriott Veracruz ![Outdoor pool - City Express by Marriott Veracruz (Boca del Río)](https://images.trvl-media.com/lodging/4000000/3100000/3097100/3097088/e31e632d.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Terrace/patio - City Express by Marriott Veracruz (Boca del Río)](https://images.trvl-media.com/lodging/4000000/3100000/3097100/3097088/7c80eda0.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Lobby - City Express by Marriott Veracruz (Boca del Río)](https://images.trvl-media.com/lodging/4000000/3100000/3097100/3097088/1586d8b3.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Fitness facility - City Express by Marriott Veracruz (Boca del Río)](https://images.trvl-media.com/lodging/4000000/3100000/3097100/3097088/21b52f26.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Lobby - City Express by Marriott Veracruz (Boca del Río)](https://images.trvl-media.com/lodging/4000000/3100000/3097100/3097088/w4000h2662x0y0-12091f35.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies City Express by Marriott Veracruz sits oceanside, serving continental breakfast and offering a refreshing outdoor pool. Guests appreciate the helpful staff while using the WiFi, working out in the gym, or storing luggage before heading out to explore the seaside location. ## Reviews 8.0 Very good ## Popular amenities - Pool - Breakfast included - Parking included - Free Wi-Fi - Air-conditioning - Gym £59 includes taxes & fees 28 Jan - 29 Jan ## Room options ### Check availability for these dates Tonight [Jan 13 - Jan 14](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-13&endDate=2026-01-14&selected=3097088&PinnedHotelID=3097088&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-13&endDate=2026-01-14&selected=3097088&PinnedHotelID=3097088&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Jan 14 - Jan 15](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-14&endDate=2026-01-15&selected=3097088&PinnedHotelID=3097088&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-14&endDate=2026-01-15&selected=3097088&PinnedHotelID=3097088&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Jan 16 - Jan 18](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-16&endDate=2026-01-18&selected=3097088&PinnedHotelID=3097088&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-16&endDate=2026-01-18&selected=3097088&PinnedHotelID=3097088&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Jan 23 - Jan 25](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-23&endDate=2026-01-25&selected=3097088&PinnedHotelID=3097088&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-23&endDate=2026-01-25&selected=3097088&PinnedHotelID=3097088&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 2 beds 1 bed Showing 5 of 5 rooms ### View all photos for Double Room, 2 Double Beds (View) ![Down duvets, desk, iron/ironing board, free WiFi](https://images.trvl-media.com/lodging/4000000/3100000/3097100/3097088/90886bd1.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Double Room, 2 Double Beds (View) 7.4 Good 24 reviews ### Highlights Air conditioning LCD TV Down duvet Rainfall showerhead Private bathroom Cable channels Desk Daily housekeeping - Sleeps 4 - 2 Double Beds ### View all photos for Room, 2 Double Beds, Ocean View ![Down duvets, desk, iron/ironing board, free WiFi](https://images.trvl-media.com/lodging/4000000/3100000/3097100/3097088/bdffa8fa.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room, 2 Double Beds, Ocean View 7.8 Good 8 reviews ### Highlights Air conditioning LCD TV Down duvet Rainfall showerhead Private bathroom Cable channels Desk Daily housekeeping - Sleeps 4 - 2 Double Beds ### View all photos for Room, 1 Queen Bed, Ocean View ![Down duvets, desk, iron/ironing board, free WiFi](https://images.trvl-media.com/lodging/4000000/3100000/3097100/3097088/05e0585d.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room, 1 Queen Bed, Ocean View 8.8 Excellent 6 reviews ### Highlights Air conditioning LCD TV Down duvet Rainfall showerhead Private bathroom Cable channels Desk Daily housekeeping - Sleeps 2 - 1 Queen Bed ### View all photos for Room, 1 Queen Bed (View) ![Down duvets, desk, iron/ironing board, free WiFi](https://images.trvl-media.com/lodging/4000000/3100000/3097100/3097088/b9db0294.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room, 1 Queen Bed (View) 8.0 Very good 12 reviews ### Highlights Air conditioning LCD TV Down duvet Rainfall showerhead Private bathroom Cable channels Desk Daily housekeeping - Sleeps 2 - 1 Queen Bed ### View all photos for Superior Room, 1 Queen Bed with Sofa bed, Ocean View ![Superior Room, 1 Queen Bed with Sofa bed, Ocean View | Down duvets, desk, iron/ironing board, free WiFi](https://images.trvl-media.com/lodging/4000000/3100000/3097100/3097088/b781cd0e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Room, 1 Queen Bed with Sofa bed, Ocean View 9.0 Wonderful 2 reviews ### Highlights Air conditioning LCD TV Down duvet Rainfall showerhead Private bathroom Cable channels Desk Daily housekeeping - Sleeps 4 - 1 Queen Bed and 1 Double Sofa Bed ## You may also like Ad ![Indoor pool](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/2000000/1370000/1364200/1364102/be5dc5b8_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Galería Plaza Veracruz by Brisas Boca del Río - Pool - Parking included - Free Wi-Fi - Restaurant 9.4 Exceptional 1,748 reviews £73 includes taxes & fees 25 Jan - 26 Jan [](https://www.expedia.co.uk/Veracruz-Hotels-Galeria-Plaza-Veracruz-By-Brisas.h1364102.Hotel-Information?chkin=2026-1-25&chkout=2026-1-26&rm1=a2®ionId=182165&destination=Boca del Río&destType=MARKET&latLong=19.100891,-96.106339&searchId=60ff683d-0588-490d-8da9-95ea61b96001&top_cur=GBP) Ad ![Outdoor pool, open 9:00 AM to 10:00 PM, pool loungers](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/59000000/58060000/58052700/58052604/9f9265cf_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Hotel Plaza Sol Boca del Río - 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Pool - Pet-friendly - Parking included - Free Wi-Fi 8.6 Excellent 1,010 reviews £63 includes taxes & fees 27 Jan - 28 Jan [](https://www.expedia.co.uk/Veracruz-Hotels-AC-Hotel-By-Marriott-Veracruz.h20388758.Hotel-Information?chkin=2026-1-27&chkout=2026-1-28&rm1=a2®ionId=182165&destination=Boca del Río&destType=MARKET&latLong=19.100891,-96.106339&searchId=60ff683d-0588-490d-8da9-95ea61b96001&top_cur=GBP) Ad ![Outdoor pool, open 9:00 AM to 9:00 PM, pool umbrellas](https://images.trvl-media.com/lodging/6000000/5260000/5259300/5259231/1b0f0c19.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Hampton by Hilton Veracruz Boca Del Rio De Las Americas - Pool - Breakfast included - Pet-friendly - Kids’ pool 9.0 Wonderful 1,005 reviews £60 includes taxes & fees 18 Jan - 19 Jan [](https://www.expedia.co.uk/Boca-Del-Rio-Hotels-Hampton-By-Hilton-Veracruz-Boca-Del-Rio.h5259231.Hotel-Information?chkin=2026-1-18&chkout=2026-1-19&rm1=a2®ionId=182165&destination=Boca del Río&destType=MARKET&latLong=19.100891,-96.106339&searchId=60ff683d-0588-490d-8da9-95ea61b96001&top_cur=GBP) Ad ![Exterior](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/1000000/30000/28400/28363/13da341c_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Grand Fiesta Americana Veracruz Boca del Río - Pool - Hot tub - Spa - Pet-friendly 9.0 Wonderful 1,007 reviews £123 includes taxes & fees 18 Jan - 19 Jan [](https://www.expedia.co.uk/Veracruz-Hotels-Grand-Fiesta-Americana-Veracruz.h28363.Hotel-Information?chkin=2026-1-18&chkout=2026-1-19&rm1=a2®ionId=182165&destination=Boca del Río&destType=MARKET&latLong=19.100891,-96.106339&searchId=60ff683d-0588-490d-8da9-95ea61b96001&top_cur=GBP) ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FVeracruz-Hotels-City-Express-Veracruz.h3097088.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FVeracruz-Hotels-City-Express-Veracruz.h3097088.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C19.16010%2C-96.10069&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=Lpoz1kJArySh7bQEt1sVOcr4yNQ=) Prol Blv, Avila Camacho 2374, Fracc. Costa de Oro, Boca del Río, VER, 94299 #### What's nearby - Big Bola Casino \- 10 min walk \- 0.6 miles - University of Veracruz \- 12 min walk \- 0.7 miles - Plaza Mocambo Veracruz \- 17 min walk \- 0.9 miles - Plaza Las Americas Shopping Mall \- 6 min drive \- 1.7 miles - World Trade Center Veracruz \- 7 min drive \- 1.9 miles #### Getting around - Veracruz Central Station - 17 min drive - Veracruz, Veracruz (VER-General Heriberto Jara Intl.) - 30 min drive #### Restaurants - ‪Villa Rica Restaurante Costa de Oro - ‬4 min walk - ‪Tortas Royalty (plaza Pulpo ) - ‬5 min walk - ‪Ensambles - ‬4 min walk - ‪Mamá Gallina - ‬4 min walk - ‪Buffalo Wild Wings - ‬2 min walk ## About this property ### City Express by Marriott Veracruz Hotel near Veracruz Harbour Free continental breakfast, a terrace and dry cleaning/laundry services are just a few of the amenities provided at City Express by Marriott Veracruz. In addition to a gym and a business centre, guests can connect to free in-room WiFi. You'll also enjoy the following perks during your stay: - An outdoor pool - Free self-parking - A front desk safe, smoke-free property and a vending machine - Luggage storage, 1 meeting room and coffee/tea in reception - Guest reviews speak highly of the helpful staff Room features All 124 rooms feature comforts such as air conditioning, in addition to amenities such as free WiFi. More conveniences in all rooms include: - Recycling and LED light bulbs - Bathrooms with rainfall showers and free toiletries - LCD TVs with cable channels - Daily housekeeping, desks and phones ## Similar properties ![Front of property](https://images.trvl-media.com/lodging/7000000/6850000/6842600/6842532/dde35513.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hilton Garden Inn Boca del Rio Veracruz Boca del Río - Pool - Kids’ pool - Parking included - Free Wi-Fi 8.2 Very good 1,000 reviews £62 includes taxes & fees 26 Jan - 27 Jan [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-26&endDate=2026-01-27&selected=6842532&PinnedHotelID=6842532&HadPinnedHotel=true®ionId=-1&adults=2) ![In-room safe, desk, iron/ironing board, free cots/infant beds](https://images.trvl-media.com/lodging/1000000/580000/570400/570366/40fe7fad.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Holiday Inn Boca Del Rio by IHG Boca del Río - Pool - Parking included - Free Wi-Fi - Restaurant 8.4 Very good 1,006 reviews £67 includes taxes & fees 6 Feb - 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Pool - Parking included - Free Wi-Fi - Restaurant 9.2 Wonderful 1,008 reviews £65 includes taxes & fees 8 Feb - 9 Feb [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-08&endDate=2026-02-09&selected=2222495&PinnedHotelID=2222495&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool, open 9:00 AM to 9:00 PM, pool umbrellas](https://images.trvl-media.com/lodging/6000000/5260000/5259300/5259231/1b0f0c19.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hampton by Hilton Veracruz Boca Del Rio De Las Americas - Pool - Breakfast included - Pet-friendly - Kids’ pool 9.0 Wonderful 1,005 reviews £60 includes taxes & fees 18 Jan - 19 Jan [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-18&endDate=2026-01-19&selected=5259231&PinnedHotelID=5259231&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool](https://images.trvl-media.com/lodging/70000000/69760000/69754700/69754654/58fa6bf0.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Best Western Plus Riviera Veracruz Alvarado - Pool - Parking included - Free Wi-Fi - Restaurant 9.2 Wonderful 357 reviews £65 includes taxes & fees 14 Jan - 15 Jan [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-14&endDate=2026-01-15&selected=69754654&PinnedHotelID=69754654&HadPinnedHotel=true®ionId=-1&adults=2) ![Premium bedding, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/21000000/20390000/20388800/20388758/w3998h2667x2y0-6a5e7bfe.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### AC Hotel by Marriott Veracruz Boca del Río - Pool - Pet-friendly - Parking included - Free Wi-Fi 8.6 Excellent 1,010 reviews £63 includes taxes & fees 27 Jan - 28 Jan [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-27&endDate=2026-01-28&selected=20388758&PinnedHotelID=20388758&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi and wired internet - Available in some public areas: Free WiFi and wired internet ### Parking and transport - Free self parking on site - Limited on-site self parking - Wheelchair-accessible parking available - Onsite parking includes off-street options ### Food and drink - Free continental breakfast available 6:00 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends - Coffee and tea in common areas ### Things to do - Gym - Outdoor pool ### Family friendly - Laundry facilities - Outdoor pool ### Conveniences - 24-hour front desk - Laundry facilities - Luggage storage - Safe at front desk - Vending machine ### Guest services - Dry cleaning/laundry service - Housekeeping (daily) ### Business services - Business centre - Meeting room ### Outdoors - On the beach - On the waterfront - Terrace ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Lift - Wheelchair accessible (may have limitations) - Wheelchair-accessible business centre - Wheelchair-accessible gym - Wheelchair-accessible parking - Wheelchair-accessible path of travel - Wheelchair-accessible pool - Wheelchair-accessible registration desk ### More - 1 building - 6 floors - Annual offsets purchased for at least 10% of carbon footprint - At least 10% of profits reinvested in community and sustainability - At least 80% lighting from LEDs - Biodegradable coffee stirrers available - Built in 2009 - Comprehensive food waste policy - Comprehensive recycling policy - Double-glazed windows - Humane treatment of captive wild animals - No plastic coffee stirrers - Smoke-free property ## Room amenities ### Bedroom - Bedsheets provided - Down comforter ### Bathroom - Free toiletries - Hair dryer (on request) - Private bathroom - Rainfall showerhead - Shower - Towels provided ### Entertainment - LCD TV with cable channels ### More - Air conditioning - Desk - Energy-saving switches in guestrooms - Iron/ironing board on request - LED lighting - Phone - Recycling - Water-efficient showers - Water-efficient toilets ## Policies ### Check-in Check-in start time: 3:00 PM; check-in end time: anytime Minimum check-in age - 18 ### Check-out Check-out before 1 PM ### Special check-in instructions Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets Pets not allowed (service animals are welcome, and are exempt from fees) ### Children and extra beds Children are welcome 2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room Rollaway/extra beds are not available. Cots (infant beds) are not available ### Payment types at the property ## Important information ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards and cash Noise-free guestrooms cannot be guaranteed Safety features at this property include a carbon monoxide detector, a smoke detector and window guards This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention Only registered guests are allowed in the guestrooms A car is not required for transport to and from this property Children under 12 years old are not allowed in the swimming pool without adult supervision ### Property is also known as City Express Veracruz City Hotel Veracruz Express City Express Veracruz Hotel ## Frequently asked questions ### Does City Express by Marriott Veracruz have a pool? ### How much does it cost to stay at City Express by Marriott Veracruz? ### Is City Express by Marriott Veracruz pet-friendly? ### How much is parking at City Express by Marriott Veracruz? ### What time is check-in at City Express by Marriott Veracruz? ### What time is check-out at City Express by Marriott Veracruz? ### Where is City Express by Marriott Veracruz located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## City Express by Marriott Veracruz Reviews 8.0 ### Very good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 8.4 Cleanliness ### 8.4 Location ### 8.4 Staff & service ### 8.4 Eco-friendliness ### 8.0 Property conditions & facilities 10 - Excellent 435 8 - Good 316 6 - Okay 128 4 - Poor 59 2 - Terrible 64 ## Reviews ### 6/10 Okay #### Alfredo 7 Jan 2026 Liked: Cleanliness, property conditions & facilities My kids got sick after eating their ham and cheese from the continental breakfast. Other than that all good very beautiful view ##### Alfredo Stayed 1 night in Dec 2025 ### 10/10 Excellent #### Dolores 7 Apr 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great location and accessible ##### Dolores Stayed 2 nights in Apr 2025 ### 10/10 Excellent #### Dolores Maria 4 Oct 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great staff, nice breakfast and amazing ocean views! ##### Dolores Maria Stayed 1 night in Sep 2024 ### 10/10 Excellent #### anastacio 19 Jul 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities This place was great, i enjoyed it very much, had a great view of the ocean. ##### anastacio Stayed 3 nights in Jul 2024 ### 10/10 Excellent #### Lyn 3 Nov 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Everything is perfect...the ocean view, the service,the breakfast, etc. ##### Lyn Stayed 1 night in Oct 2024 ### 10/10 Excellent #### Tona 11 Nov 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The hotel is clean, all staff are friendly willing to help you out Good experience I’ll be happy to come back ##### Tona Stayed 3 nights in Nov 2024 ### 6/10 Okay #### Yvette Argelia Luna 11 Aug 2025 Lunch is always the same and tasteless, the lobby area is very hot, the pool needs more time to enjoy, and the beach gate needs more time too. ##### Yvette Argelia Luna Stayed 6 nights in Aug 2025 ### 10/10 Excellent #### Angel 20 Apr 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Excelente ##### Angel Stayed 2 nights in Apr 2025 ### 10/10 Excellent #### ISAAC 10 Mar 2025 Excelente ##### ISAAC Stayed 1 night in Mar 2025 ### 10/10 Excellent #### Gilmer 12 Feb 2025 Liked: Cleanliness, staff & service, property conditions & facilities Excelente ##### Gilmer Stayed 1 night in Feb 2025 ### 10/10 Excellent #### Iván 11 Jan 2025 Liked: Cleanliness, staff & service, property conditions & facilities Excelente ##### Iván Stayed 1 night in Dec 2024 ### 2/10 Terrible #### Hylke 2 Sept 2025 Disliked: Cleanliness, property conditions & facilities Nobody spoke English. You have visitors from all over the world. But yet you only have Spanish people working in this hotel It needs to be more diverse. The upkeep is horrible. Everything is old and dingy ##### Hylke Stayed 1 night in Sep 2025 ### 10/10 Excellent #### ERNESTO 14 Sept 2025 Liked: Cleanliness, staff & service, property conditions & facilities ... ##### ERNESTO Stayed 2 nights in Sep 2025 ### 10/10 Excellent #### Alfonso 4 Nov 2024 Liked: Cleanliness, staff & service, property conditions & facilities Great in many ways being one the price/value rate. ##### Alfonso Stayed 4 nights in Oct 2024 ### 10/10 Excellent #### Alfonso 17 Sept 2024 Liked: Cleanliness, staff & service, property conditions & facilities Everything was great. Neat and clean. ##### Alfonso Stayed 1 night in Sep 2024 ### 10/10 Excellent #### Norma 28 Sept 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Amazing ##### Norma Stayed 2 nights in Sep 2024 ### 10/10 Excellent #### Tiberio 24 Aug 2024 Nice and clean. ##### Tiberio Stayed 1 night in Aug 2024 ### 4/10 Poor #### Jack 13 Aug 2025 Disliked: Staff & service The beds were comfortable. Front desk wasn’t staffed adequately. Long lines. Some staff seemed happy and interested in helping, most others were just there doing their job without a helpful attitude. There wasn’t any AC in the lobby so waiting in line to check in was miserable. This was also the breakfast area so it was uncomfortable while trying to have breakfast. Breakfast items were average. ##### Jack Stayed 2 nights in Aug 2025 ### 8/10 Good #### Fernando 13 Aug 2024 Liked: Staff & service, property conditions & facilities, room comfort #### X X ##### Fernando Stayed 2 nights in Aug 2024 ### 6/10 Okay #### Andrés Alberto Cobos 11 Mar 2025 Liked: Staff & service, amenities . ##### Andrés Alberto Cobos Stayed 1 night in Feb 2025 ### 10/10 Excellent #### Tania 12 Jan 2026 Liked: Cleanliness, amenities, property conditions & facilities Todo muy bien gracias ##### Tania Stayed 5 nights in Jan 2026 ### 10/10 Excellent #### Luis Angel 7 Jan 2026 Liked: Cleanliness, property conditions & facilities Bien ##### Luis Angel Stayed 1 night in Jan 2026 ### 6/10 Okay #### Diana Patricia 5 Jan 2026 Liked: Cleanliness, staff & service Por temporada, estuvieron muy saturados, cuando llegamos había mucha gente y el tiempo espera para ingresar fue muy largo, muy tardado por huésted. Cuando llegamos la habitación estaba aún húmeda del piso, xq la limpieza acababa de hacerse. Omitieron colocar toallas. Creo que el personal estuvo rebasado en habilidades por la cantidad de la ocupación. ##### Diana Patricia Stayed 1 night in Jan 2026 ### 2/10 Terrible #### Cesar 5 Jan 2026 Disliked: Property conditions & facilities Les falta personal en recepción estuve parado más de media hora para que me pudieran atender y aunque reserve por expedía tuve que ir tres veces porque según no tenían habitación disponible Después cuando tomamos el baño la coladera de la regadera como que estaba tapada y no se iba el agua tuvimos que esperar más de 10 minutos para que mi hija se pudiera meter a bañar Sin contar que en más de dos ocasiones alguien fue a tocar ala habitación al rededor de la media noche Y al asomarnos Algunas personas estaban gritándose entre sí en el pasillo Valla que para descansar creo que está más tranquila la playa ##### Cesar Stayed 1 night in Jan 2026 ### 4/10 Poor #### Alberto Jossue 4 Jan 2026 Disliked: Cleanliness, amenities, property conditions & facilities Habitacion en regulares condiciones, hotel super saturado, no podian darse abasto en el desayuno ##### Alberto Jossue Stayed 2 nights in Jan 2026 ## Expedia's Latest Trends ### Hotels > [Dreams Aventuras Riviera Maya - 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