Vashi Holidays from £902

The room was nice, a little out dated but clean. We got a partial sea view which was lovely. The breakfast was really good, plenty to choose from and had some cook to order food items. The bar had a happy hour. However there was only one beer included in the offer, which was more expensive beer, Carlsburg Elephant. During our stay, there was a film being filmed on the roof terrace, where the pool was. We were not told about this, and our room was right below, so every night (6 nights) you could hear banging, people walking and loud music, sometimes into the early hours. We did not want to move as we had a lovey view. When we went to the pool the whole area had not been cleaned up from the film shoot, there was something in the jacuzzi so could not use that all week, there were no sun loungers so had to get some chairs to put by the pool, and no towels, so had to ask for these to be brought up. Not the service you expect. We were paying customers so expected to be able to use all facilities, and was disappointed that the pool and terrace area was not fully available to its guests. We chose the hotel for the pool and terrace where we could have a meal on, Having a film shoot on the roof spoilt our first experience in India,

The stay was very comfortable. the room was clean. The in room dining was quick and the food was delicious. The staff was very helpful and polite. The reception staff was very courteous especially the 'Afreen' THIS GIRL WAS VERY HELPFUL AND EFFICIENT. tHE BUFFET AND ENTERTAINMENT WAS TOO GOOD!

Great hotel, small and intimate. Very good staff and room was spotless. Thank you for making our stay memorable. Regards Alison

Hotel is ok but before check in everything is working properly or not working. There staff need to check before entering in hotel room. TV program was not working properly. I have complaint then they upgraded my room and then everything was fine. Other wise staff were good.