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Overview of Palace on steps

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Guest reviews

3.3 / 5
61 reviews

Amenities

  • Free WiFi
  • Breakfast included
  • Restaurant
  • Business Services

Map

Highlights

Popular LocationDasaswamedh ghat2 min walk
Popular LocationGyan Kupor Well10 min walk
Popular LocationVishwanatha Temple10 min walk
AirportVaranasi (VNS-Babatpur)25 min drive

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Free cancellation on all rooms

You can change or cancel this stay if plans change. Because flexibility matters.

  • Saptarishi Suites

    Saptarishi Suites

    Room amenities

    • 150 sq ft
    • River view
    • Sleeps 3
    • 1 King Bed
    More details
  • MILAAP SUITES

    MILAAP SUITES

    Room amenities

    • 150 sq ft
    • River view
    • Sleeps 2
    • 1 Double Bed
    More details
  • Budget Nomad Room

    Budget Nomad Room

    Room amenities

    • 75 sq ft
    • Sleeps 2
    • 1 Double Bed
    More details
  • Trishul Rooms

    Trishul Rooms

    Room amenities

    • Sleeps 2
    • 1 Double Bed
    More details
  • Ekaant Room

    Ekaant Room

    Room amenities

    • River view
    • Sleeps 2
    • 1 Double Bed
    More details
  • Ekaant Suites

    Ekaant Suites

    Room amenities

    • Sleeps 3
    • 1 King Bed
    More details
  • Milaap Room

    Milaap Room

    Room amenities

    • Sleeps 2
    • 1 Double Bed
    More details
  • Solo Budget Room

    Solo Budget Room

    Room amenities

    • Sleeps 2
    • 1 Double Bed
    More details
  • Ekaant Kashi

    Ekaant Kashi

    Room amenities

    • 50 sq ft
    • River view
    • Sleeps 1
    • 1 Single Bed
    More details
  • Kashi Suite

    Kashi Suite

    Room amenities

    • Sleeps 3
    • 1 Queen Bed
    More details

About this area

Varanasi

Palace on steps is located on a river and in an area with good shopping. Notable landmarks in the area include Kashi Vishwanath Temple and Dasaswamedh ghat.

Visit our Varanasi travel guide
Popular Location

What's nearby

  • Dasaswamedh ghat - 2 min walk
  • Harishchandra Ghat - 10 min walk
  • Gyan Kupor Well - 10 min walk
  • Vishwanatha Temple - 10 min walk
  • Hanuman Ghat - 11 min walk

Getting around

  • Varanasi Junction Station - 22 min drive
  • Varanasi (VNS-Babatpur) - 25 min drive

Restaurants

  • Where to eat
  • Sunrise Restaurant – Restaurant offering Indian cuisine. Serves breakfast, brunch, lunch and dinner on selected days, happy hour available.

About this property

Palace on steps

Historic hotel with free breakfast and restaurant
Along with a restaurant, this smoke-free hotel has a coffee shop/café and a rooftop terrace. Free on-the-go breakfast and free WiFi in public areas are also provided. Other amenities include a conference centre, coffee/tea in a common area and 24-hour room service. All 28 rooms offer free WiFi, 24-hour room service and LED TVs with cable channels. Guests will also find premium bedding, ceiling fans and showers.
Palace on steps offers 28 forms of accommodation with free toiletries and a ceiling fan. Beds feature premium bedding. 40-inch LED televisions come with cable channels.
Bathrooms include a shower. Guests can surf the web using complimentary wireless Internet access. Housekeeping is offered on a daily basis and hairdryers can be requested.
The recreational activities listed below are available either on-site or nearby; fees may apply.

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and public transport

Self parking: INR 300 per night
24-hour return airport shuttle (surcharge)
Airport shuttle at scheduled times, on request

Food and drink

Free on-the-go breakfast available daily 7:30 AM–10:30 AM
1 restaurant and 1 coffee shop/cafe
24-hour room service
Coffee/tea in a common area

Things to do

Shopping

Family friendly

Dry-cleaning service
Laundry facilities

Conveniences

Free newspapers in reception
Reception hall

Guest services

24-hour front desk
Daily housekeeping
Dry-cleaning service
Laundry facilities
Luggage storage
Porter
Tour/ticket assistance

Languages spoken

English
Japanese

Business services

Business centre
Computer station
Conference centre

Outdoors

Rooftop terrace

More

Smoke-free property
TV in reception

Room amenities

Bedroom

Ceiling fan
Premium bedding

Bathroom

Free toiletries
Hairdryer (on request)
Shower
Towels

Entertainment

40-inch LED TV
TV channels

More

Phone

Policies

Check-in

Check-in between 1 PM - noon
Late check-in subject to availability

Check-out

Check-out before 11:30 AM

Special check-in instructions

  • To make arrangements for check-in, please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 3 PM, please contact the property in advance using the information on the booking confirmation.
  • 24-hour airport shuttle service is available upon request. Fees may apply. Contact the property in advance to make arrangements.
  • To register at this property, guests who are Indian citizens must provide a valid photo identity card issued by the Government of India; guests who are foreign nationals must present a valid passport and visa.

Pets

  • No pets or service animals allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for INR 1000.0 per night.

Payment types accepted at this property

Mastercard
Visa

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Christmas Day (25 December) Gala Dinner per adult: INR 1000
  • Christmas Day (25 December) Gala Dinner per child: INR 500 (from 5 to 18 years old)
  • Gala Dinner on 31 May per adult: INR 1000
  • Gala Dinner on 31 May per child: INR 500 (from 5 to 18 years old)

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Airport shuttle fee: INR 1000 per vehicle (one-way, maximum occupancy 4)
  • Self-parking fee: INR 300 per night
  • Rollaway bed fee: INR 1000.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
    Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

We should mention

Couples wishing to share a room must provide proof of marriage. This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Reservations are required for spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. Only registered guests are allowed in the guest rooms. No pets or service animals are allowed at this property.

Property is also known as

  • Palace Step Hotel Varanasi
  • Palace Step Hotel
  • Palace Step Varanasi
  • Palace Step
  • Palace On Stepss Varanasi
  • Palace On Steps Hotel Varanasi
  • Palace steps Hotel Varanasi
  • Palace steps Hotel
  • Palace steps Varanasi
  • Palace steps
  • Palace on Step
  • Palace on steps Hotel
  • Palace on steps Varanasi
  • Palace on steps Hotel Varanasi
All reviews

Guest reviews

3.3

Guest rating

5 - Excellent
10
4 - Good
22
3 - Okay
15
2 - Mediocre
6
1 - Poor
8
3.1
Cleanliness
3.5
Service and Staff
3.0
Amenities
2.9
Property condition

5/5 Excellent

    This traveller didn’t leave comments with their review
    Stayed 1 night in Jan 2020

    4/5 Good

    • Liked: Staff & service

    Heart of City

    Location, location, location. Located on Ganges at Ghats. Hotel arranged transportation to and from airport. Hotel is a little worn but comfortable. Would stay here again.

    Stayed 1 night in Dec 2019

    4/5 Good

    • Liked: Cleanliness, staff & service

    Besdide the river. About 500 m walking distance from the main road. No other vehicles can go in these lane. Though hotel staff can cooperate in bringing the luggage.

    Stayed 1 night in Sep 2019

    4/5 Good

    • Liked: Cleanliness, staff & service, room comfort

    Adventure on the Ganges

    With Palace on Steps, it’s all about the location. Yoy will be right in the Ganges. You must accept that you are in a holy city with a lot of poverty but also a lot of soul. The people are so warm, wonderful and helpful but staying there presents many challenges. It is not for everyone. Walking back and forth to the “ main” road is treacherous and the steps down to the river are flat out dangerous. Having said that, I am in my 60s and this was one of the most memorable weeks of my life. The little restaurant has simple but good food, AND they serve beer:) I am now in a very fancy 5 Star Hotel in Delhi but I miss Palace on Steps. The little streets are not clean but I miss the cows, monkeys, parrots and the fabulous little shops in the ghats. Palace is not for everyone but if you have a sense of adventure, stay there. Ricky and others were amazingly hospitable. The Ganges will flow into your heart!!!!!

    Stayed 6 nights in Mar 2019

    4/5 Good

    • Liked: Staff & service

    The location is great. Not only it takes about 2 minutes to get to the river, the property has a great terrace to relax, have dinner or drinks and watch the river and activity on the ghats. Some of the rooms have river view as well. The location could not be better. The staff is very helpful, ready to assist with information and schedule activities. We booked a sunrise boat ride and a full day walking tour and both were amazing. Now for the not so great. If you're expecting a Western style level of amenities, you will not find it here, so it depends on your expectations. The rooms have showers but Indian style, which means no cabin or curtain. There is always hot water and there is an overhead shower (which is not always the case in India). If you can deal with that, I highly recommend this hotel.

    Stayed 3 nights in Feb 2019