Lake

Reviews of Hotel Saffron

3 out of 5
Hotel Saffron
Near Church Crossing, Godowalia, Varanasi, Uttar Pradesh

Reviews

7.4

Good

Rating 10 - Excellent. 0 out of 3 reviews" "
Rating 8 - Good. 2 out of 3 reviews" "
Rating 6 - Okay. 1 out of 3 reviews" "
Rating 4 - Poor. 0 out of 3 reviews" "
Rating 2 - Terrible. 0 out of 3 reviews" "

6.0/10

Cleanliness

4.8/10

Staff & service

6.0/10

Property conditions & facilities

Reviews

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel and hotel staff were nice. The location of the hotel is ideal for visiting Kashi temple and ghats. The only drawback was the noise from other hotel guests at night in the corridor.
Stayed 3 nights in Dec 2018
Response from Vishwajeet Shakti (FOM) on 4 Jan 2019
Dear Guest, Thank you for choosing to stay with us and for taking the time to share your feedback. Thank you for appreciating our hotel and the services.We have noted the issues highlighted by you and will definitely work towards addressing the same. We hope to have further opportunities to serve you better. Best Wishes

8/10 Good

Sharon

Liked: Room comfort
Disliked: Staff & service
Could be better
In general it was not too bad. Just simply do no ask for local advise to front desk staff. I did not have a very good experience asking for some recommendations.
Stayed 2 nights in Feb 2019
Response from Vishwajeet on 9 May 2019
Dear guest, thank you for choosing to stay with us and sharing your valued feedback. We are glad that you enjoyed your stay with us. Thank you for appreciating our Hotel. It is our top priority to provide a delightful experience to our guests. Thank you for recommending us. We look forward to having you back soon. Best wishes, Vishwajeet

6/10 Okay

Ricardo

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
En medio del pobre Veranasi, es un hotel para dorm
El Hotel está bien ubicado. No incluye desayuno. Tiene un restaurante asociado en el mismo edificio de regular calidad. Es probable que mejor que otras opciones en la misma zona. Veranasi es una ciudad intensa con más gente que la que puede caber razonablemente. No hay comodidades como en occidente y todo es cercano a la pobreza o miseria. Este hotel es bueno en ese contexto. El recepcionista jamás sonríe o mira a los ojos. La habitación no se asea de un día a otro. Puede que sea el estándar..
Stayed 2 nights in Feb 2019
Response from Vishwajeet Shakti (FOM) on 25 Feb 2019
Dear Guest, We are sorry to hear you disappointed. Your reservation are without breakfast.We take this as learning and will strive to be better in verticals as said by you. We assure you to be more prompt and attentive with even a slightest mistakes/disorders We request you to please allow us to serve you with new energy and positive approach to make you