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Reviews of BrijRama Palace, Varanasi - By the Ganges

4.5 out of 5
BrijRama Palace, Varanasi - By the Ganges
Munshi Ghat, Near Dashaswamedh, Varanasi, Uttar Pradesh

Reviews

9.2

Wonderful

Rating 10 - Excellent. 120 out of 158 reviews" "
Rating 8 - Good. 22 out of 158 reviews" "
Rating 6 - Okay. 10 out of 158 reviews" "
Rating 4 - Poor. 1 out of 158 reviews" "
Rating 2 - Terrible. 5 out of 158 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

9.6/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Tomoe

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is located overlooking the Ganges River, but quiet and peaceful. After walking along the Ganges River, the staff and the place bring a sense of relief. The hotel also hosts several cultural events where you can experience the wonderful Indian culture bit by bit, allowing guests to participate in those events while staying at the hotel.
Stayed 1 night in Feb 2024

10/10 Excellent

Sandra Liliana

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Varanasi is Varanasi! This hotel is amazing! The restaurant was fabulous I truly love it.. the people that work here very friendly, they can go the 9 yards for you. I love it and highly recommended Thank you! BrijRama stuff very memorable visit!
Stayed 2 nights in Feb 2024

10/10 Excellent

Jainen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best
Stayed 2 nights in Feb 2024

10/10 Excellent

Patricia

Travelled with family
Amazing place fabulous staff food excelled can’t praise it enough
Stayed 3 nights in Jan 2024

10/10 Excellent

Anna

Stayed 2 nights in Jan 2024

10/10 Excellent

Sanjeev

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Fantastic views of the holy Ganges River. Very unique boutique hotel Old world royal charm. Very friendly, helpful and courteous staff Surprise live music and dance performances daily. Food is excellent. Would highly recommend this property
Stayed 1 night in Jan 2024

6/10 Okay

Deepak

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Overrated- not comfortable for elderly.
Staff was helpful when you have questions. And the check-in process could be much smoother. They should provide the information on the local attractions. It's very overrated based on the money you spend!! The process to drop off was very horrible. It took us out from e-riksha from small rough lanes where we witness man was peeing openly. I don't understand why they could not drop off where they picked up in the boat. Highest being guessed, but they cannot have a clean passage for elderly people to walk. Disorganized.. . Treat guests as numbers and fake concerns.. Disappointed!
Stayed 1 night in Oct 2023

10/10 Excellent

naina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was at the ghat . We had to take the boat to reach the palace. It was a beautiful journey. People were very welcoming, polite and understanding. They took us for evening Aarti that was spectacular. Food was delicious.
Stayed 1 night in Dec 2023

10/10 Excellent

Rao

Stayed 3 nights in Dec 2023

6/10 Okay

Kumar

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Tinu

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The BrijRama Palace is a magnificent property to stay when in Varanasi. It is rare to stay in a place like this along the Ganges. The views from the lobby balcony are stunning.
Stayed 1 night in Oct 2023

10/10 Excellent

Srilatha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A week in paradise
We loved our stay at Brijrama palace. Hotel management went above and beyond to make last minute changes in making our accommodations. We really appreciate the effort. Only problem is access on the road. Due to being right on water there is nothing that can be done.
Stayed 6 nights in Nov 2023
Response from VP on 18 Nov 2023
Dear Guest,Thank you for choosing to stay at Brijrama Palace, Varanasi and taking out your valuable time to share your feedback.We are delighted to note that you had an amazing experience. Our team is always committed to provide warm, efficient and discrete services to our guests.We look forward to welcoming you back and assure you of a pleasant stay again.Warm regardsVice PresidentBrij Hotels and Resorts

10/10 Excellent

Prema Faith

Stayed 1 night in Nov 2023

10/10 Excellent

Deepalakshmi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved this hotel stay. It was closer to temple and other important places at Kashi. Hotel arranged me priest and all facilities. All staffs are great. No complains.
Stayed 1 night in Sep 2023
Response from VP on 16 Oct 2023
Dear Guest,Thank you for choosing to stay at Brijrama Palace, Varanasi and taking out your valuable time to share your feedback.We are happy to know that you enjoyed your stay. Team Brijrama Palace is always committed to provide warm, efficient and discrete services to our guests.We look forward to welcome you back at Brijrama Palace.Warm regardsVice PresidentBrij Hotels and Resorts

8/10 Good

Puneet

Travelled with family
Liked: Cleanliness, staff & service
Stayed 3 nights in Aug 2023
Response from VP on 31 Aug 2023
Dear Guest,Thank you so much for taking time to share your feedback on your recent stay at Brijrama Palace.We are happy to know that you enjoyed your stay at Brijrama Palace. Team Brijrama Palace is always committed to provide warm, efficient and discrete services to our guests.We hope to welcome you back at Brijrama Palace and assure you of a pleasant stay again.Warm regardsVice PresidentBrij Hotels and Resorts

10/10 Excellent

Aparna, Greensboro

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Whether you are looking for a spiritual escape or mind and body relaxation, Brij Rama Palace is worth it. I took my mother and kids to the hotel to celebrate her 75th birthday. The hotel staff were extremely friendly and welcoming and took really good care of us. Don’t miss the spa treatments if you happen to stay here. Thank you Brij Rama associates for making this one of the best holidays I ever had.
Stayed 2 nights in Aug 2023
Response from VP on 15 Aug 2023
Dear Guest,Thank you so much for sharing your review on your recent stay at Brijrama Palace, Varanasi.Team Brijrama always ensure that all our guests take home memorable experiences with them, and we are happy that we were able to provide you the warm, efficient & discrete services.We hope to welcome you back to Brijrama Palace, Varanasi and assure you of a pleasant and memorable stay again.Warm RegardsVice PresidentBrij Hotels and Resorts

10/10 Excellent

Ravi

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great location to access Ghats on Ganga River. Excellent vegetarian food. Complimentary boat rides for guests. Luxurious facilities. Kind and prompt service. Helpful in directions and provided currency exchange.
Stayed 3 nights in Jul 2023
Response from VP on 25 Jul 2023
Dear Guest,Thank you so much for sharing your review on your recent stay at Brijrama Palace, Varanasi.Team Brijrama always ensure that all our guests take home memorable experiences with them, and we are happy that we were able to provide you the warm, efficient & discrete services.We wish to welcome you back to Brijrama Palace, Varanasi and assure you of a pleasant and memorable stay again.Warm RegardsVice PresidentBrij Hotels and Resorts

10/10 Excellent

Narsimha

Stayed 2 nights in Jul 2023
Response from VP on 15 Jul 2023
Dear Guest,Thank you so much for taking time to share your feedback on your recent stay at Brijrama Palace.We are happy to read that you enjoyed your stay at Brijrama Palace. Team Brijrama Palace is always committed to provide warm, efficient and discrete services to our guests.We hope to welcome you back at Brijrama Palace and assure you of a pleasant stay again.Warm regardsVice PresidentBrij Hotels and Resorts

10/10 Excellent

Amitava

Stayed 2 nights in Jun 2023
Response from VP on 5 Jul 2023
Dear Guest,Thank you so much for sharing your review on your recent stay at Brijrama Palace, Varanasi.Team Brijrama always ensure that all our guests take home memorable experiences with them, and we are happy that we were able to provide you the warm, efficient & discrete services.We wish to welcome you back to Brijrama Palace, Varanasi and assure you of a pleasant and memorable stay again.Warm RegardsVice PresidentBrij Hotels and Resorts

10/10 Excellent

GANESH

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This property is amazing. We were there May 26th and 27th. They picked us up from the airport. From Namo ghat they take you in a boat to the hotel. We were in time for their high tea - they thoroughly spoil you. Later in the afternoon, it rained quite heavily, so it was very pleasant and went in the hotel arranged boat to see the Ganga Aarthi- It was amazing. We almost had a front row seat to one of the most spectacular ceremonies. Next day, because of the rising temperatures , we left at 6am to temples ( I had made my own arrangements) , came back for breakfast ( very deliciously and staff is so hospitable) and then left for a couple of hours to see BHU and Sankat Mochan temple. We were back by 11:30 - the heat was unbearable. So we relaxed in the hotel - I got my free mehndi done .Little later we went and got our free foot massage done ( they are very good at it) . Then I signed up for neck and shoulder massage and head massage ( I thoroughly enjoyed it). Later in the evening we went for a walk - you can walk along the banks of Ganges endlessly from the hotel (simply breathe taking) and at night we took a bath in the Ganges. The hotel staff took very good care of us. Attended to each and every whim and fancy (of mine!)Their service is par excellence. Food was excellent. I loved our room. I got to watch the dance program in the evening for a bit. They have no tipping policy. On the 28th I had to leave for Gaya at 4:30am. They made all arrangements. Love this hotel.
Response from VP on 16 Jun 2023
Dear Guest,Thank you so much for sharing your review on your recent stay at Brijrama Palace, Varanasi.Team Brijrama always ensure that all our guests take home memorable experiences with them, and we are happy that we were able to provide you the warm, efficient & discrete services.We wish to welcome you back to Brijrama Palace, Varanasi and assure you of a pleasant and memorable stay again.Warm RegardsVice PresidentBrij Hotels and Resorts

10/10 Excellent

Guy

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
An unforgettable experience
By far the best hotel during our recent trip to India. Yes, it is expensive, but it was worth every penny. It's located directly on the river, a one minute walk to Dashashwamedh ghat which is the focal point in Varanasi at night. Nice attentions such as a musician during day time, dances at night. Their spa is great too. It was an unforgettable experience.
Stayed 2 nights in May 2023
Response from VP on 5 Jun 2023
Dear Guest,Thank you so much for sharing your review on your recent stay at Brijrama Palace, Varanasi.Team Brijrama always ensure that all our guests take home memorable experiences with them, and we are happy that we were able to provide you the warm, efficient & discrete services.We wish to welcome you back to Brijrama Palace, Varanasi and assure you of a pleasant and memorable stay again.Warm RegardsVice PresidentBrij Hotels and Resorts

10/10 Excellent

Ann

Stayed 3 nights in May 2023
Response from VP on 5 Jun 2023
Dear Guest,Thank you so much for taking time to share your feedback on your recent stay at Brijrama Palace.We are happy to read that you enjoyed your stay at Brijrama Palace. Team Brijrama Palace is always committed to provide warm, efficient and discrete services to our guests.We hope to welcome you back at Brijrama Palace and assure you of a pleasant stay again.Warm regardsVice PresidentBrij Hotels and Resorts

10/10 Excellent

Simon

Stayed 2 nights in Apr 2023
Response from VP on 2 May 2023
Dear Guest,Thank you so much for taking time to share your feedback on your recent stay at Brijrama Palace.We are happy to know that you enjoyed your stay at Brijrama Palace. Team Brijrama Palace is always committed to provide warm, efficient and discrete services to our guests.We hope to welcome you back at Brijrama Palace and assure you of a pleasant stay again.Warm regardsVice PresidentBrij Hotels and Resorts

10/10 Excellent

Somdutta

Stayed 1 night in Apr 2023
Response from VP on 1 May 2023
Dear Guest,Thank you so much for sharing your review on your recent stay at Brijrama Palace, Varanasi.Team Brijrama always ensure that all our guests take home memorable experiences with them, and we are happy that we were able to provide you the warm, efficient & discrete services.We wish to welcome you back to Brijrama Palace, Varanasi and assure you of a pleasant and memorable stay again.Warm RegardsVice PresidentBrij Hotels and Resorts

10/10 Excellent

Linda

Stayed 4 nights in Apr 2023
Response from VP on 24 May 2023
Dear Guest,Thank you so much for taking time to share your feedback on your stay at Brijrama Palace.We are happy to know that you enjoyed your stay at Brijrama Palace. Team Brijrama Palace is always committed to provide warm, efficient and discrete services to our guests.We hope to welcome you back at Brijrama Palace and assure you of a pleasant stay again.Warm regardsVice PresidentBrij Hotels and Resorts

10/10 Excellent

SUVARNA

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2023
Response from VP on 18 Mar 2023
Dear Guest,Thank you so much for taking time to share your feedback on your recent stay at Brijrama Palace.We are happy to know that you enjoyed your stay at Brijrama Palace. Team Brijrama Palace is always committed to provide warm, efficient and discrete services to our guests.We hope to welcome you back at Brijrama Palace and assure you of a pleasant stay again.Warm regardsVice PresidentBrij Hotels and Resorts

10/10 Excellent

Fiona

Stayed 1 night in Mar 2023
Response from VP on 27 Mar 2023
Dear Guest,Thank you so much for sharing your review on your recent stay at Brijrama Palace, Varanasi.Team Brijrama always ensure that all our guests take home memorable experiences with them, and we are happy that we were able to provide you the warm, efficient & discrete services.We wish to welcome you back to Brijrama Palace, Varanasi and assure you of a pleasant and memorable stay again.Warm RegardsVice PresidentBrij Hotels and Resorts

10/10 Excellent

Rajan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolute fantastic heritage palace converted to hotel. Brilliant location right on the Ganges and walking distance to all things. The staff were all just awesome and very attentive to our needs, especially mention Bhupesh in the restaurant, he was always happy to help with a smile and nothing seemed a trouble for him. Brilliant service. It was a privilege to stay at this hotel. Definitely would come back
Stayed 3 nights in Feb 2023
Response from VP on 18 Mar 2023
Dear Guest,Thank you so much for taking time to share your feedback on your recent stay at Brijrama Palace.We are happy to know that you enjoyed your stay at Brijrama Palace. Team Brijrama Palace is always committed to provide warm, efficient and discrete services to our guests.We hope to welcome you back at Brijrama Palace and assure you of a pleasant stay again.Warm regardsVice PresidentBrij Hotels and Resorts

6/10 Okay

Verified traveller

Business traveller
Liked: Room comfort
Very expensive for what you get. The location is what you pay for. Make sure you don't drink the water they put in the room. Ask for bottled water.
Stayed 3 nights in Feb 2023
Response from VP on 11 Apr 2023
Dear Guest,Thank you for sharing your review on your stay at Brijrama Palace, Varanasi.We would like to inform you that we have water clarification and treatment plant from where the bottles are being filled and sealed for Guest use. We can assure you and every guest that water served in the sealed glass bottles is completely hygienic and safe to drink.Ordering for packaged water bottle is an option always available with all guests. Brijrama Palace is a 211 years old heritage structure that we have restore after a challenging and highly cost oriented restoration in a span of 18 years. Considering the location, restoration of a 211 years old palatial structure and a luxurious hotel on the river bank our price for the rooms are completely justified and in line with any other hotel of our standard across the world.Team Brijrama always ensure that all our guests take home memorable experiences with them.We hope to welcome you back to Brijrama Palace, Varanasi and assure you of a pleasant and memorable stay again.Warm RegardsVice PresidentBrij Hotels and Resorts

2/10 Terrible

Kaloutie

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Do not recommend
Stayed 2 nights in Feb 2023
Response from VP on 11 Apr 2023
Dear Guest,Thank you for sharing your feedback.We would request you to please share your concerns in detail over a mail to enable us to understand and address them accordingly.We juts can't understand and address your concerns until you share them with us.Hope to receive the same.Warm RegardsVice PresidentBrij Hotels and Resorts

8/10 Good

Priya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enchanting hotel
The best part was the view of the Ganga - most convenient for Arti - rooms were small with no view though - mattress was soft so had back issues - dining area was only one with no outdoor seating - which is so lovely there - else all was great - food was awesome
Stayed 2 nights in Feb 2023
Response from VP on 18 Mar 2023
Dear Guest,Thank you so much for taking time to share your feedback on your recent stay at Brijrama Palace.We regret to know that you had issues with soft mattress, had you informed us this during the stay we would have provided an option of hard mattress.We are working on an option of outdoor seating and hopefully should be in place in coming months.We are happy to know that you enjoyed your stay at Brijrama Palace. Team Brijrama Palace is always committed to provide warm, efficient and discrete services to our guests.We hope to welcome you back at Brijrama Palace and assure you of a pleasant stay again.Warm regardsVice PresidentBrij Hotels and Resorts

10/10 Excellent

Dean

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's hard to find enough superlatives for this hotel. If you have the means, then there really is no other place to stay in Varanasi. From the property, to the staff, the location, and every little "extra" like the evening show after the aarti on the banks of the river-which they take you to. We paid for the river view suite, and it was worth every penny. Simply superb.
Response from VP on 6 Feb 2023
Dear Guest,Thank you so much for taking time to share your feedback on your recent stay at Brijrama Palace.We are happy to know that you enjoyed your stay at Brijrama Palace. Team Brijrama Palace is always committed to provide warm, efficient and discrete services to our guests.We wish to welcome you back at Brijrama Palace and assure you of a pleasant stay again.Warm regardsVice PresidentBrij Hotels and Resorts

10/10 Excellent

Akanksha

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Loved the architecture and decor of this place. It was very peaceful and serene having high tea overlooking the Ganges with colorful boats and the flavor of Banaras. From the moment we checked in, we felt like royalties. Definitely coming here again next time I visit Banaras.
Stayed 1 night in Feb 2023
Response from VP on 4 Feb 2023
Dear Guest,Thank you so much for taking time to share your feedback on your recent stay at Brijrama Palace.We are happy to know that you enjoyed your stay at Brijrama Palace. Team Brijrama Palace is always committed to provide warm, efficient and discrete services to our guests.We wish to welcome you back at Brijrama Palace and assure you of a pleasant stay again.Warm regardsVice PresidentBrij Hotels and Resorts

10/10 Excellent

Deepak

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best of Varanasi
Amazing hospitality. Very polite and well behaved staff. Excellent location and views from the hotel. Neat and clean restaurant and overall property. Very good food and an attentive and prompt service
Stayed 3 nights in Jan 2023
Response from vp on 30 Jan 2023
Dear Guest,Thank you so much for taking time to share your feedback on your recent stay at Brijrama Palace.We are happy to know that you enjoyed your stay at Brijrama Palace. Team Brijrama Palace is always committed to provide warm, efficient and discrete services to our guests.We wish to welcome you back at Brijrama Palace and assure you of a pleasant stay again.Warm regardsVice PresidentBrij Hotels and Resorts

8/10 Good

Ana Patricia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Palace
Everything was up to our standards and exceeded more. We were confused about tipping, considering we have a more Western civilization autonomy and did tip a person that helped with our baggage. The food was amazing and hospitality was just as equal. I would highly recommend anyone visiting Varanasi to stay at the Brijrama Palace. Daily entertainment such as music, dancing, high tea, yoga, massages and boat rides were an extra plus to our stay.
Sunrise
Lobby
Masala chai
Stayed 3 nights in Jan 2023
Response from VP on 26 Jan 2023
Dear Guest,Thank you so much for taking time to share your feedback on your recent stay at Brijrama Palace.We have no tipping policy at Brijrama Palace to discourage employees from having an expectation of tip in return of any service they deliver. They do get a performance incentive apart from the best salaries in the region.We are happy to know that you enjoyed your stay at Brijrama Palace. Team Brijrama Palace is always committed to provide warm, efficient and discrete services to our guests.We wish to welcome you back at Brijrama Palace and assure you of a pleasant stay again.Warm regardsVice PresidentBrij Hotels and Resorts

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best location in Varanasi ! Would highly recommend, wonderful staff
Stayed 3 nights in Dec 2022
Response from VP on 31 Dec 2022
Dear Guest,Thank you so much for taking time to share your feedback on your recent stay at Brijrama Palace.We are happy to know that you enjoyed your stay at Brijrama Palace. Team Brijrama Palace is always committed to provide warm, efficient and discrete services to our guests.We wish to welcome you back at Brijrama Palace and assure you of a pleasant stay again.Warm regardsVice PresidentBrij Hotels and Resorts

10/10 Excellent

divakar

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service
Response from VP on 29 Dec 2022
Dear Guest,Thank you so much for taking time to share your feedback on your recent stay at Brijrama Palace.We are happy to know that you enjoyed your stay at Brijrama Palace. Team Brijrama Palace is always committed to provide warm, efficient and discrete services to our guests.We wish to welcome you back at Brijrama Palace and assure you of a pleasant stay again.Warm regardsVice PresidentBrij Hotels and Resorts

10/10 Excellent

Sumesh

Stayed 2 nights in Dec 2022
Response from VP on 29 Dec 2022
Dear Guest,Thank you so much for taking time to share your feedback on your recent stay at Brijrama Palace.We are happy to know that you enjoyed your stay at Brijrama Palace. Team Brijrama Palace is always committed to provide warm, efficient and discrete services to our guests.We wish to welcome you back at Brijrama Palace and assure you of a pleasant stay again.Warm regardsVice PresidentBrij Hotels and Resorts

10/10 Excellent

Nag, Aurora

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best hotel in Varanasi. Staff, room, cleanliness, service and above all the location on Munshi ghat is priceless. Six stars.
Response from VP on 18 Dec 2022
Dear Guest,Thank you so much for taking time to share your feedback on your recent stay at Brijrama Palace.We are happy to know that you enjoyed your stay at Brijrama Palace. Team Brijrama Palace is always committed to provide warm, efficient and discrete services to our guests.We wish to welcome you back at Brijrama Palace and assure you of a pleasant stay again.Warm regardsVice PresidentBrij Hotels and Resorts

10/10 Excellent

purnima

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location.. No tipping policy. Very cordial staff. They go extra length to help you out. Excellent breakfast buffet . Free Ganga Aarti darshan. Afternoon high tea included. Free Gita copy at check out. Live instrumental music and kathak dance daily. The music is very pleasing to ears. I felt their genuine care and affection .
Response from VP on 10 Dec 2022
Dear Guest,Thank you so much for taking time to share your review on your stay at Brijrama Palace, Varanasi.Team Brijrama always ensure that all our guests take home memorable experiences with them and we are happy that we were able to provide you the warm, efficient & discrete services.We would be happy to welcome you back to Brijrama Palace, Varanasi and assure you of a pleasant stay again.Warm RegardsVice PresidentBrij Hotels and Resorts

10/10 Excellent

MUKUND

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Serene atmosphere. view of ganges
Response from VP on 10 Dec 2022
Dear Guest,Thank you so much for taking time to share your feedback on your stay at Brijrama Palace.We are happy to know that you enjoyed your stay at Brijrama Palace. Team Brijrama Palace is always committed to provide warm, efficient and discrete services to our guests.We wish to welcome you back at Brijrama Palace and assure you of a pleasant stay again.Warm regardsVice PresidentBrij Hotels and Resorts

10/10 Excellent

Mark, East Hampton

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I rated the outside area of the facility as dirty but that could be said for most areas of the city. The reason to visit and stay in Varanasi and specifically this hotel is for access to the culture and lifestyle surrounding the Ganges River and you definitely do not miss it from this location. The hotel is amazing and beautiful in every way.
Stayed 2 nights in Sep 2022

10/10 Excellent

Santosh

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Every single thing about this property is perfect. All the staff are very friendly and respectful. Expensive stay but worth an experience if affordable.
Stayed 1 night in Jul 2022

10/10 Excellent

VIJAYARAJ

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jun 2022

10/10 Excellent

Gita

Stayed 2 nights in May 2022
Response from VP on 14 May 2022
Dear Guest, Thank you so much for taking time to share your review on your recent stay at Brijrama Palace, Varanasi. Team Brijrama always ensure that all our guests take home memorable experiences with them and I am happy that we were able to provide you the warm, efficient & discrete services. We wish to welcome you back to Brijrama Palace, Varanasi and assure you of a pleasant stay again. Warm Regards Vice President Brij Hotels and Resorts

10/10 Excellent

Harpreet

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing historic property close to all the historic places to visit in Kashi.
Stayed 6 nights in Dec 2021
Response from VP on 10 Jan 2022
Dear Guest, Thank you so much for taking time to share your feedback on your recent stay at Brijrama Palace. I am happy to know that you enjoyed your stay at Brijrama Palace. Team Brijrama Palace is always committed to provide warm, efficient and discrete services to our guests. We hope to welcome you back at Brijrama Palace and assure you of a pleasant stay again. Warm regards Vice President Brij Hotels and Resorts

10/10 Excellent

Seema

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A must if you're in Varanasi
The stay was very delightful! The staff is amazing, rooms were clean and the food was absolutely delicious. Would definitely recommend!
Stayed 3 nights in Dec 2021
Response from VP on 29 Dec 2021
Dear Guest, Thank you so much for taking time to share your feedback on your recent stay at Brijrama Palace. I am happy to know that you had a great experience at Brijrama Palace during your stay. Team Brijrama Palace is always committed to consistently providing warm, efficient and discrete services to our guests. We hope to welcome you back at Brijrama Palace and assure you of a pleasant stay again. Warm regards Vice President Brij Hotels and Resorts

10/10 Excellent

Sara

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Located beautifully and conveniently on the banks of Ganges!!
Stayed 1 night in Dec 2021
Response from VP on 21 Dec 2021
Dear Guest, Thank you so much for taking time to share your review on your stay at Brijrama Palace, Varanasi. Team Brijrama always ensure that all our guests take home memorable experiences with them and I am happy that we were able to provide you the warm, efficient & discrete services. We hope to welcome you back to Brijrama Palace, Varanasi and assure you of a pleasant stay again. Warm Regards Vice President Brij Hotels and Resorts

10/10 Excellent

Hilde

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location
Stayed 2 nights in Nov 2021
Response from Kartik Chadha on 20 Nov 2021
Dear Guest, Thank you so much for taking the time to share your review on your recent stay at Brijrama Palace, Varanasi. It is always encouraging to see such a nice feedback which keeps us motivated to perform even better. Team Brijrama always ensure that all our guests take home memorable experiences with them and I am happy to know that we were able to provide you the warm, efficient & discrete services. Once again Thanks for your words of appreciation and we hope to welcome you back to Brijrama Palace, Varanasi and assure you of a pleasant stay again.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Evening entertainment, Indian dance and music, was outstanding
Stayed 2 nights in Apr 2021
Response from VP on 24 Nov 2021
Dear Guest, Thank you so much for taking time to share your feedback on your recent stay at Brijrama Palace. I am happy to know that you enjoyed your stay. Team Brijrama Palace is always committed to consistently providing warm, efficient and discrete services to our guests. We hope to welcome you back at Brijrama Palace and assure you of a pleasant stay again. Warm regards Vice President Brij Hotels and Resorts