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Overview of Cassandra Hotel

Photo gallery

Featured image
Indoor spa bath
Desk, blackout curtains, soundproofing, iron/ironing board
Room Amenity
Room Amenity

Cassandra Hotel

2 out of 5
Guests rated this property 3.0/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Parking included
  • Air conditioning
  • Spa
  • Gym
  • Business services

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment

Explore the area

    Popular LocationBurnaby Hospital4 min drive
    Popular LocationJohn Hendry Park5 min drive
    Popular LocationMetropolis at Metrotown10 min drive
    AirportVancouver, BC (YVR-Vancouver Intl.)25 min drive

Choose dates to view prices

About this area

Vancouver

Located in Vancouver, Cassandra Hotel is in the city centre and near a metro station. Queen Elizabeth Theatre and TELUS World of Science are cultural highlights, and some of the area's activities can be experienced at Port of Vancouver and Vancouver Waterfront. Check out an event or a game at Rogers Arena, and consider making time for Vancouver Aquarium, a top attraction not to be missed. Spend some time exploring the area's activities, including golfing.
Popular Location

What's nearby

  • Burnaby Hospital - 4 min drive
  • John Hendry Park - 5 min drive
  • Mount St. Joseph's Hospital - 7 min drive
  • Queen Elizabeth Park - 8 min drive
  • Metropolis at Metrotown - 10 min drive

Getting around

  • Vancouver, BC (XEA-Vancouver Pacific Central Station) - 9 min drive
  • Joyce-Collingwood Station - 11 min walk
  • Vancouver International Airport (YVR) - 24 min drive

Restaurants

  • Congee Noodle King - 5 min walk
  • Gold Train Express Restaurant - 6 min walk
  • Honolulu Cafe - 6 min walk
  • Papa John's - 6 min walk
  • Milk & Sugar Cafe - 6 min walk

About this property

Cassandra Hotel

Vancouver hotel in Vancouver South, near Burnaby Hospital
A fitness centre, a spa tub and a sauna are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a 24-hour business centre, dry cleaning and laundry facilities. All rooms are soundproofed and offer free WiFi and free local calls. For a bit of entertainment, flat-screen TVs come with cable channels, and guests can also appreciate conveniences like microwaves and coffee makers.
Cassandra Hotel offers 60 forms of air-conditioned accommodation with coffee/tea makers and a hairdryer. 36-inch Flat-screen televisions come with cable channels. Bathrooms include a combined bath/shower unit and complimentary toiletries.

This Vancouver hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Recreational amenities at the hotel include a spa tub, a sauna and a fitness centre.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Gives staff personal protective equipment worn by staff
Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi
  • WiFi in public areas is free with a 2-device limit
  • Free in-room WiFi has a 2-device limit

Parking and public transport

  • Free self-parking on site
  • Extended parking on site (surcharge)

Things to do

  • Fitness centre
  • Sauna
  • Hot tub

Family friendly

  • Laundry facilities
  • Microwave
  • Mini-fridge
  • Soundproofed rooms

Conveniences

  • Lift
  • Free newspapers in reception

Guest services

  • Daily housekeeping
  • Dry-cleaning service
  • Front desk (limited hours)
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Languages spoken

  • Chinese
  • English
  • Filipino
  • French
  • Hindi
  • Korean
  • Portuguese
  • Spanish

Business services

  • 24-hour business centre
  • Computer station

Outdoors

  • Garden

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Blackout drapes/curtains
  • Heating

Bathroom

  • Free toiletries
  • Hairdryer
  • Shower/bathtub combination
  • Towels

Entertainment

  • 36-inch flat-screen TV
  • TV channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini fridge

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board (on request)
  • Phone
  • Soundproofing

See similar properties

Similar properties

The price per-night is based on the lowest price found within the past 24 hours for the next 30 nights. All prices include taxes and fees and are based on a 1-night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.

Policies

Check-in

Check-in from 4:00 PM - midnight
Early check-in subject to availability
Early check-in fee: CAD 50

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: CAD 50

Special check-in instructions

The front desk is open daily from 4:00 PM - midnight
Front desk staff will greet guests on arrival

Renovations and closures

The following facilities or services will be unavailable from September 9 2020 to March 1 2021 (dates subject to change):
  • Fitness facilities

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: CAD 250 per stay

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Early check-in fee: CAD 50 (subject to availability)
  • Late check-out fee: CAD 50 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Free in-room WiFi has a 2-device limit; WiFi in public areas is also free and has a 2-device limit

Property is also known as

Cassandra Hotel
Cassandra Hotel Vancouver
Cassandra Vancouver
Hotel Cassandra
Cassandra Hotel Hotel
Cassandra Hotel Vancouver
Cassandra Hotel Hotel Vancouver

Frequently asked questions

2.8
Rating 5 - Excellent. 115 out of 959 reviews
5 - Excellent 12%
Rating 4 - Good. 197 out of 959 reviews
4 - Good 21%
Rating 3 - Okay. 227 out of 959 reviews
3 - Okay 24%
Rating 2 - Poor. 201 out of 959 reviews
2 - Poor 21%
Rating 1 - Terrible. 219 out of 959 reviews
1 - Terrible 23%

3.0/5

Cleanliness

3.3/5

Staff & service

3.1/5

Amenities

2.5/5

Property conditions & facilities

2/5 Poor

Business traveller
Liked: Cleanliness
Disliked: Staff & service
Stayed 1 night in Feb 2021

1/5 Terrible

Disliked: Staff & service
Stayed 2 nights in Jan 2021

4/5 Good

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I like the location, being short walk to the skytrain station. What I didn't like is that it takes a long time for hot water to come out from the faucets.
Stayed 1 night in Jan 2021

2/5 Poor

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The exterior was in great need of repair and updating. (We debated even going inside because it looked rough) fortunately, the interior was better. The room was freezing, took almost 2 hours to bring heat up enough to take our jackets off. Internet/ tv was down for half the evening. No maid service (we stayed 2 nights) No coffee maker or frills like face cloths available. However, the front desk person was kind and was helpful
Stayed 2 nights in Jan 2021

5/5 Excellent

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2020