Valladolid Holidays from £880

Area- I had a calm nice five days at Club Regina. The location is the furthest away form the Hotel Zone (North) which nice to have if you are not looking to party every night. Service- The service is great, the staff is kind to us and accommodated to all our needs and questions. Facilities - I wish the front desk warned us about the pool was half closed as of some construction on the last floor that looked un safe. Meaning we didn't feel comfortable using the Pool as the second day we heard a BANG! as some heavy debris from their rooftop fell on the pool. Food- Not gonna lie they had one server and one cook. the pasta we had was Dry and they just added the sauce on dried pasta. The second order was a spaghetti and also was dry and No meat as noted on the menu. We decided to eat somewhere out of the facility. Took the bus R1 - R2 as they go north and south it was easy to hop on and off and try different restaurants

Great property !! Excellent staff , staff made the stay so much better . Water issues were a problem but other than that it was great and will be going back . Restaurant staff are awesome !!! Without out them it would not be the same

This was my second time at this resort, the staff is always friendly especially Vicky.

My family and I came here for Spring Break, stayed 5 days. Keeping in mind it was going to be busy and it was. I have stayed at many other resorts in Cancun and this was not a very good one compared to the other ones. Pros- The food was good and the kitchen staff was very attentive and helpful, buffet had lots of different options. Kids had fun at the kid’s pool area and watching the shows (wish they weren’t so late at night) It was fun to watch all of the boats come in an out while swinging in the hammocks. Cons- The resort was dirty, I Noticed they didn’t have many trash cans and there was trash everywhere. People would leave trash in plants by the pool, in front of their room doors that would sit all day. They seemed short staffed every Bar only had one Bartender with long lines and no one to clean the tables or bar area for new people. Getting a chair on the beach was nearly impossible as they don’t have very many. There were people on the beach selling things, we would say no Thank you and had two different guys responded inappropriately back to us. Biggest complaint is they had construction going all day everyday while we were there very noisy. We didn’t get to check out the Spa or a couple of the restaurants due to needing reservations not working out. This place is good if you want to go on the cheaper side you do get what you pay for. But if you want to relax and enjoy the beach and peace and quiet this is not the place for you.

Beautiful location and wonderful people who worked there

Been here twice now and already planning the next trip!