Title: El Zaguán Colonial by GuruHotel Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # El Zaguán Colonial by GuruHotel Hotel connected to a shopping centre in Valladolid with free parking ![Terrace/patio](https://images.trvl-media.com/lodging/13000000/12010000/12005100/12005050/59898c0c.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Fountain](https://images.trvl-media.com/lodging/13000000/12010000/12005100/12005050/e5f1345c.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Front of property](https://images.trvl-media.com/lodging/13000000/12010000/12005100/12005050/5195bcf3.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Breakfast and lunch served, Regional cuisine](https://images.trvl-media.com/lodging/13000000/12010000/12005100/12005050/8dfd19ea.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Front of property](https://images.trvl-media.com/lodging/13000000/12010000/12005100/12005050/e0ff993e.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies El Zaguán Colonial by GuruHotel offers a quiet retreat near Mercado Municipal. Relax in the garden, cool off in the outdoor pool, and use the WiFi throughout your stay. Enjoy breakfast at Los Flamboyanes restaurant. The helpful front desk team is available 24 hours a day. 8.6 Excellent ## Popular amenities - Bar - Pool - Room service - 24/7 front desk - Housekeeping - Laundry ## Room options ### Check availability for these dates Tonight [Dec 1 - Dec 2](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-01&endDate=2025-12-02&selected=12005050&PinnedHotelID=12005050&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-01&endDate=2025-12-02&selected=12005050&PinnedHotelID=12005050&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Dec 2 - Dec 3](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-02&endDate=2025-12-03&selected=12005050&PinnedHotelID=12005050&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-02&endDate=2025-12-03&selected=12005050&PinnedHotelID=12005050&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Dec 5 - Dec 7](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-05&endDate=2025-12-07&selected=12005050&PinnedHotelID=12005050&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-05&endDate=2025-12-07&selected=12005050&PinnedHotelID=12005050&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Dec 12 - Dec 14](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-12&endDate=2025-12-14&selected=12005050&PinnedHotelID=12005050&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-12&endDate=2025-12-14&selected=12005050&PinnedHotelID=12005050&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 4 of 4 rooms ![Standard Quadruple Room, 2 Double Beds | Premium bedding, individually decorated, individually furnished](https://images.trvl-media.com/lodging/13000000/12010000/12005100/12005050/7cf83a10.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Quadruple Room, 2 Double Beds ### Highlights Balcony Individually furnished Individually decorated Air conditioning Flat-screen TV Ceiling fan Premium bedding Private bathroom - 215 sq ft - Sleeps 3 - 2 Double Beds ![Junior Suite | Premium bedding, individually decorated, individually furnished](https://images.trvl-media.com/lodging/13000000/12010000/12005100/12005050/408ef6cd.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Suite ### Highlights Balcony Individually furnished Individually decorated Air conditioning Fridge Flat-screen TV Ceiling fan Premium bedding - 322 sq ft - Sleeps 4 - 1 King Bed and 1 Double Sofa Bed ![Deluxe Room, 1 King Bed | Premium bedding, individually decorated, individually furnished](https://images.trvl-media.com/lodging/13000000/12010000/12005100/12005050/04aefb95.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room, 1 King Bed 9.2 Wonderful 9 reviews ### Highlights Balcony Individually furnished Individually decorated Air conditioning Free cots/infant beds Fridge Flat-screen TV Ceiling fan - 387 sq ft - Sleeps 3 - 1 King Bed ![Junior Suite, 1 King Bed, Hot Tub | Premium bedding, individually decorated, individually furnished](https://images.trvl-media.com/lodging/13000000/12010000/12005100/12005050/3862600c.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Suite, 1 King Bed, Hot Tub 9.4 Exceptional 6 reviews ### Highlights Furnished patio Individually furnished Individually decorated Private hot tub Air conditioning Free cots/infant beds Fridge Flat-screen TV - 753 sq ft - Sleeps 2 - 1 King Bed ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. 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[Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FValladolid-Hotels-El-Zaguan-Colonial-By-GuruHotel.h12005050.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FValladolid-Hotels-El-Zaguan-Colonial-By-GuruHotel.h12005050.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C20.69028%2C-88.21684&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=v6c4fZswx8ny90VKlGd2vvb_sME=) Calle 41 Num.279 B por 60 y 62, Colonia Bacalar, Valladolid, YUC, 97780 #### What's nearby - Convent de San Bernardino de Siena - 13 min walk - 0.7 miles - Calzada de los Frailes - 14 min walk - 0.8 miles - Cathedral of San Gervasio - 8 min drive - 1.1 miles - Cenote Zaci - 11 min drive - 1.6 miles - Valladolid Municipal Palace - 11 min drive - 1.3 miles #### Getting around - Cancun, Quintana Roo (CUN-Cancun Intl.) - 109 min drive #### Restaurants - ‪Tostaqueria del Mar - ‬14 min walk - ‪Paladar De Cura - ‬13 min walk - ‪Mercado 41 (Gastro market) - ‬7 min walk - ‪Maria Pura - ‬13 min walk - ‪Idilio Folklore Cervecero - ‬13 min walk ## About this property ### El Zaguán Colonial by GuruHotel Hotel near Convent de San Bernardino de Siena Located close to Cathedral of San Gervasio and Mercado Municipal, El Zaguán Colonial by GuruHotel provides a terrace, a garden and laundry facilities. The on-site Regional cuisine restaurant, Los Flamboyanes, offers breakfast and lunch. In addition to a bar, guests can connect to free in-room WiFi. Other perks at this hotel include: - An outdoor pool, along with sunloungers - Free self-parking - A 24-hour front desk, tour/ticket information and luggage storage Room features All rooms are individually furnished, and have comforts such as premium bedding and air conditioning, in addition to perks such as free WiFi and free bottled water. Extra conveniences in all rooms include: - Bathrooms with rainfall showers and free toiletries - Flat-screen TVs with cable channels - Griddles, coffee/tea makers and ceiling fans ## Similar properties ![Outdoor pool, open 10:00 AM to 10:00 PM, pool loungers](https://images.trvl-media.com/lodging/12000000/11800000/11796100/11796027/4319069f.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### TecnoHotel Valladolid Valladolid - Pool - Breakfast included - Parking included - Free WiFi 9.2 Wonderful 1,005 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-15&endDate=2025-12-16&selected=11796027&PinnedHotelID=11796027&HadPinnedHotel=true®ionId=-1&adults=2) ![32-inch flat-screen TV with cable channels, TV](https://images.trvl-media.com/lodging/75000000/74510000/74503900/74503867/1c006a72.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Real Hispano Valladolid - Pool - Parking included - Free WiFi - Restaurant 9.4 Exceptional 513 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-15&endDate=2025-12-16&selected=74503867&PinnedHotelID=74503867&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool, pool loungers](https://images.trvl-media.com/lodging/18000000/17870000/17863900/17863862/86549e9c.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Casa Valladolid Boutique Hotel Valladolid - Pool - Free WiFi - Air conditioning - Breakfast available 9.2 Wonderful 891 reviews £53 includes taxes & fees 5 Dec - 6 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-05&endDate=2025-12-06&selected=17863862&PinnedHotelID=17863862&HadPinnedHotel=true®ionId=-1&adults=2) ![Terrace/patio](https://images.trvl-media.com/lodging/106000000/105230000/105224100/105224040/7fd40eea.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Kuxtal Valladolid - Pool - Free WiFi - Air conditioning - Housekeeping 9.2 Wonderful 84 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-15&endDate=2025-12-16&selected=105224040&PinnedHotelID=105224040&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool, open 8:00 AM to 8:00 PM, pool loungers](https://images.trvl-media.com/lodging/47000000/46260000/46252600/46252597/3d6ccf79.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Los Frailes, Valladolid, Yucatán Valladolid - Pool - Breakfast included - Parking included - Free WiFi 9.2 Wonderful 429 reviews £46 includes taxes & fees 10 Dec - 11 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-10&endDate=2025-12-11&selected=46252597&PinnedHotelID=46252597&HadPinnedHotel=true®ionId=-1&adults=2) ![Classic Double Room, 2 Double Beds | Balcony view](https://images.trvl-media.com/lodging/25000000/24250000/24241100/24241063/2dd9782d.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Casa San Juan Valladolid - Pool - Breakfast included - Parking included - Free WiFi 8.6 Excellent 269 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-15&endDate=2025-12-16&selected=24241063&PinnedHotelID=24241063&HadPinnedHotel=true®ionId=-1&adults=2) ![Garden](https://images.trvl-media.com/lodging/14000000/13440000/13434900/13434895/23cd463e.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Quinta Marciala Hotel Boutique Valladolid - Pool - Parking included - Free WiFi - Air conditioning 9.0 Wonderful 428 reviews £40 includes taxes & fees 25 Dec - 26 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-25&endDate=2025-12-26&selected=13434895&PinnedHotelID=13434895&HadPinnedHotel=true®ionId=-1&adults=2) ![Standard Room | Terrace/patio](https://images.trvl-media.com/lodging/102000000/101920000/101919500/101919412/c385d179.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Casa Pakal Valladolid - Pool - Breakfast included - Free WiFi - Laundry 9.2 Wonderful 102 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-15&endDate=2025-12-16&selected=101919412&PinnedHotelID=101919412&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/35000000/34750000/34741000/34740960/d5b308e8.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Fundadores Valladolid - Pool - Parking included - Free WiFi - Air conditioning 9.2 Wonderful 313 reviews £62 includes taxes & fees 3 Dec - 4 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-03&endDate=2025-12-04&selected=34740960&PinnedHotelID=34740960&HadPinnedHotel=true®ionId=-1&adults=2) ![Deluxe Room | View from room](https://images.trvl-media.com/lodging/9000000/8430000/8422500/8422466/f4b3b999.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel María de la Luz Valladolid - Pool - Kids pool - Free WiFi - Restaurant 7.6 Good 435 reviews £41 includes taxes & fees 2 Dec - 3 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-02&endDate=2025-12-03&selected=8422466&PinnedHotelID=8422466&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi and wired internet - Available in some public areas: Free WiFi ### Parking and transport - Onsite parking available only on request - Free self parking on site - Limited on-site parking ### Food and drink - A bar/lounge - A restaurant - Snack bar/deli ### Restaurants on site - Los Flamboyanes ### Things to do - Outdoor pool ### Family friendly - Laundry facilities - Outdoor pool - Snack bar/deli ### Conveniences - 24-hour front desk - Laundry facilities - Luggage storage ### Guest services - Housekeeping (daily) - Tour and ticket assistance ### Outdoors - Garden - Pool loungers - Terrace ### Accessibility - No lift ### More - 2 buildings - 2 floors - Built in 1980 - Colonial architecture - Designated smoking areas - Mosquito nets ## Room amenities ### Bedroom - Premium bedding ### Bathroom - Free toiletries - Hair dryer - Private bathroom - Rainfall showerhead - Shower - Towels provided ### Entertainment - Flat-screen TV with cable channels ### Food and drink - Coffee/tea maker - Free bottled water - Griddle - Limited room service ### More - Access via exterior corridors - Air conditioning (climate-controlled) - Ceiling fan - Individual decor - Individual furnishings - Iron/ironing board on request ## Policies ### Check-in Check-in start time: 3:00 PM; check-in end time: midnight Contactless check-in and check-out are available Late check-in subject to availability Minimum check-in age - 18 ### Check-out Check-out before noon Contactless check-out ### Special check-in instructions Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets No pets or service animals allowed ### Children and extra beds Children are welcome Children up to the age of 11 years can stay for free if using existing beds when occupying the parent or guardian's room Rollaway/extra beds are not available. ### Payment types at the property ## Important information ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed Guests must contact this property in advance to reserve on-site parking This property accepts credit cards, debit cards and cash Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention This property does not have any lifts No pets and no service animals are allowed at this property ### Property is also known as El Zaguán Colonial Hotel Valladolid El Zaguán Colonial Hotel El Zaguán Colonial Valladolid El Zaguán Colonial El Zaguán Colonial Zaguan Colonial By Guruhotel El Zaguán Colonial Hotel Restaurante El Zaguán Colonial by GuruHotel Hotel El Zaguán Colonial by GuruHotel Valladolid El Zaguán Colonial by GuruHotel Hotel Valladolid ## Frequently asked questions ### Does El Zaguán Colonial by GuruHotel have a pool? > Yes, this property has an outdoor pool. ### Is El Zaguán Colonial by GuruHotel pet-friendly? > No, pets are not allowed at this property. ### How much is parking at El Zaguán Colonial by GuruHotel? > Self-parking is free at this property. ### What time is check-in at El Zaguán Colonial by GuruHotel? > Check-in start time: 3:00 PM; check-in end time: midnight. Late check-in is available during limited hours. ### What time is check-out at El Zaguán Colonial by GuruHotel? > Checkout is at noon. ### Where is El Zaguán Colonial by GuruHotel located? > Situated in the historical district, this hotel is within 1 mi (2 km) of Convent de San Bernardino de Siena and Mercado Municipal. Cathedral of San Gervasio and Cenote Zaci are also within 2 mi (3 km). ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## El Zaguán Colonial by GuruHotel Reviews 8.6 ### Excellent All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) 10 - Excellent 194 8 - Good 153 6 - Okay 34 4 - Poor 7 2 - Terrible 15 ### 9.0/10 Cleanliness ### 8.8/10 Staff & service ### 8.4/10 Amenities ### 8.4/10 Property conditions & facilities ### 8.6/10 Eco-friendliness ### 10/10 Excellent #### Kim 25 Apr 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The amazing buffet breakfast was excellent, the pool was refreshing and loved walking around all the town! ##### Kim Stayed 4 nights in Apr 2024 ### 8/10 Good #### Rachelle 12 Sept 2024 Liked: Cleanliness, staff & service, property conditions & facilities Housekeeping was amazing. ##### Rachelle Stayed 1 night in Sep 2024 ### 10/10 Excellent #### Wonsup 30 May 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities is was great time. ##### Wonsup Stayed 1 night in May 2024 ### 10/10 Excellent #### Luis 31 May 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### 5 minutes from downtown Valladolid Nice, quiet very clean hotel. Free on-site parking. Just a 5 minute car drive to downtown Valladolid. ##### Luis Stayed 1 night in May 2024 ### 6/10 Okay #### Steven 9 Nov 2023 Liked: Staff & service, property conditions & facilities It was nice but night time kids playing so loud.breakfast was so good. ##### Steven Stayed 1 night in Nov 2023 ### 10/10 Excellent #### Jerome 9 May 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Place was do nice i extended my stay Nice hotel! Friendly, kind, and welcoming female receptionist. Everybody made me feel welcomed and comfortable during my stay. Staff are constantly cleaning and the hotel is modern with great wifi. ##### Jerome Stayed 3 nights in Apr 2024 ### 10/10 Excellent #### sandra 2 Apr 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Enjoyed the jacuzzi. Spacious and tasteful. Recommend!! ##### sandra Stayed 3 nights in Mar 2024 ### 10/10 Excellent #### Justin Wade 14 Jul 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities My only complaint would be the hard beds and loud music behind the hotel. ##### Justin Wade Stayed 4 nights in Jul 2024 ### 10/10 Excellent #### Jerome 7 May 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Great comfortable hotel! Nice modern clean hotel that is well kept by the staff. Rooms are spacious and comfortable. Grounds are clean and tranquil. Food is cooked fresh to order. Lady at front desk and restaurant workers are extremely friendly. I would visit this hotel again in tbe future. ##### Jerome Stayed 4 nights in May 2024 ### 2/10 Terrible #### Verified traveller 4 Apr 2025 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Needs to be renovated Nothing positive about this hotel. Everything was bad. From the front desk, to the condition of the room, to the old worn out towels. This place leaves much to be desired and a complete renovation. Zero stars!!!!! ##### Verified traveller Stayed 2 nights in Mar 2025 ### 10/10 Excellent #### Laura 5 Oct 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort recomendable ##### Laura Stayed 1 night in Sep 2024 ### 10/10 Excellent #### Mark 14 Jan 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Short distance from main square but walkable. Restaurant on site serving off menu and buffet on weekends. Rooms are quiet with nice pool in courtyard. Would stay again if in the area. Can be busy in dining room on weekends for buffet as outside people come to dine. ##### Mark Stayed 5 nights in Jan 2024 ### 6/10 Okay #### Silvia 17 Nov 2022 Liked: Staff & service Furniture in the bedroom was old. The bed was comfortable. No shampoo or body lotion in the room. Food was good. ##### Silvia Stayed 1 night in Nov 2022 ### 6/10 Okay #### Birte 8 Jan 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities It is indeed a really nice hotel and located in the city center. The breakfast was good as well, but our room was above the kitchen and they started to work at 6ish and have been very loud, so we couldn’t sleep anymore. The room had a good size, but the toilet in the bathroom was so close to the wall it was a bit to narrow for a normal European person, the knees caught the wall. But all in all a really nice stay :) ##### Birte Stayed 1 night in Jan 2024 ### 10/10 Excellent #### Liz 15 Mar 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Hotel room was nice and clean. Bed was pretty hard. It's walkable into town but it's not real close & there's not good sidewalks. We booked the room with the hot tub but didn't read the details well enough and were disappointed to find it was actually a spa tub. ##### Liz Stayed 1 night in Feb 2024 ### 8/10 Good #### Erika 30 Nov 2022 Liked: Cleanliness, staff & service, room comfort #### Friendly atmosphere Jason was friendly and provided information about surrounding areas. Hotels is about 20 min walking distance. Breakfast was homemade and decent. The only inconvenience was the flooding of the shower. Drainage was not properly drained. ##### Erika Stayed 2 nights in Nov 2022 ### 8/10 Good #### Jason 28 Oct 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities We booked the room with the hot tub which was great! The room was clean, modern, bed extremely comfortable. Restaurant onsite is good. There's no safe in the room so that's an opportunity the hotel could add for improvement. The only downside I recall is the room was next to a busy street but I had earplugs so those solved that issue and slept really well! ##### Jason Stayed 1 night in Oct 2023 ### 10/10 Excellent #### Ghazaleh 18 Oct 2022 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Excellent stay and wonderful service Location: Valladolid in general is small city and totally walkable. Takes 15 minutrs to get to hotel from main square or it costs roughly 30-35 pesos with taxi from the main square to hotel. Breakfast: very delicious and filling. Included eggs, pancake/waffle, fruits, bread, jam, coffee. Service: exceedingly attentive, polite and kind. They went above and beyond in even helping us with other non-hotel items we needed during our stay. Thanks to the boy at front desk, the young girl covering for him at night and the restaurant staff for making our stay feel special. Room: clean, private bathroom, includes TV, coffee/tea provided in the room, bed was very comfortable. Overall: highly recommend and would most definitely come back! ![](https://a.travel-assets.com/ugc/hotel-reviews/542BD367AC0DA09F3F74C4CC63F1357C94CA043F1666099103239.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/C46837D70F4435D2586BEE233BD6C86F53EAF93D1666099109249.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/2561780BCF706E19118DB011AA3965DD2972F7821666099165626.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/061AB1EB379F783175B464E3AB28D7C6A0CAEDAF1666099194468.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Ghazaleh Stayed 2 nights in Oct 2022 ### 2/10 Terrible #### Siraaj 28 Jun 2022 Disliked: Cleanliness, property conditions & facilities The rooms are much smaller than what they appear to be online. We asked for Larger room and they didn’t have one available which was ok. I was only laying in the bed for just a min and in that min, 5 ants crawled on me. Upon further inspecting of the room, we noticed a swarm of dead bugs all over the floor near the closet, and a few trail of ants in different areas of the room. We alerted the front desk and he apologized and tried to take action. He called the owners and the owners declined our request for a refund. He offered us a smaller room or two separate rooms which wasn’t going to work with our 6 and 10 year old child. We ended up leaving and staying elsewhere. We didn’t feel good about staying in any of the other rooms, Very disappointed and I would not recommend this hotel based on our first impression, our room and the way the owner handled this situation. They will probably have some crap excuse like that did with the other bad reviews. Don’t waste your time or money here. I hope the money you didn’t return to us was worth this bad review and others not visiting in the future ##### Siraaj Stayed 3 nights in Jun 2022 ### 6/10 Okay #### Stephanie 1 Nov 2025 Liked: Cleanliness, amenities L’endroit est tout simplement magnifique, vraiment de style colonial, mais bien entretenu au fil des ans. La chambre est très petite, mais la salle de bain et la terrasse compensent pour ce manque d’espace. Le personnel est très sympathique. Le seul pépin que nous avons eu, c’est le manque d’eau chaude dans la douche. Nous avons apprécié notre séjour et le rapport qualité/prix est plus qu’intéressant! ##### Stephanie Stayed 1 night in Oct 2025 ### 10/10 Excellent #### Angel luis 2 Jul 2025 Liked: Cleanliness, staff & service, property conditions & facilities Muy lindo todo y super recomendable ##### Angel luis Stayed 1 night in Jun 2025 ### 10/10 Excellent #### IRLANDA BERENICE 27 May 2025 Liked: Cleanliness, staff & service, property conditions & facilities todo bien ##### IRLANDA BERENICE Stayed 1 night in May 2025 ### 8/10 Good #### Manuel 26 May 2025 Liked: Cleanliness, staff & service, property conditions & facilities Es mi lugar favorito en Valladolid ##### Manuel Stayed 1 night in May 2025 ### 10/10 Excellent #### José Alvino 20 May 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Excelente Excelente, desde la llegada hasta la salida. Sin palabras. ##### José Alvino Stayed 1 night in May 2025 ### 8/10 Good #### Francisco 5 May 2025 Liked: Staff & service, property conditions & facilities, room comfort Disliked: Cleanliness Es el primer hotel en el que tengo solicitar limpieza a la habitación, se me hizo raro, cuando avisé que no había ido me dijeron q ya no había personal de limpieza que yo tenía que haber dejado el aviso en la puerta cuando salimos, así q no fueron :( ##### Francisco Stayed 2 nights in May 2025 ## Expedia's Latest Trends ### Hotels > [Ocean Coral & Turquesa All Inclusive](https://www.expedia.co.uk/Cancun-Hotels-Ocean-Coral-Turquesa-All-Inclusive.h1823032.Hotel-Information) > > [Dreams Aventuras Riviera Maya - All Inclusive](https://www.expedia.co.uk/Puerto-Aventuras-Hotels-Dreams-Aventuras-Riviera-Maya-All-Inclusive.h659684.Hotel-Information) > > [Royalton Riviera Cancun, An Autograph Collection All-Inclusive Resort & Casino](https://www.expedia.co.uk/Cancun-Hotels-Royalton-Riviera-Cancun-Resort-Spa-All-Inclusive.h8655945.Hotel-Information) > > [Moon Palace The Grand Cancun - 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