ONLY the courtyard facing rooms are QUIET!!
Posted 16-Apr-2016 on Hotels
NOISY!! I would like to rate this much higher as some nice touches like ruby red liquid soap and clean bathtub, BUT I could not request a Quiet room on the Hotels.com MOBILE app like I can on the full site. I hit reply to my Hotels.com reservation and asked for a quiet room and it was a no reply answer. We were travelling hard and I did not have time to call Hotels.com or the Hotel itself. We arrived and I SPECIFICALLY ASKED FOR A QUIET ROOM (MAKE SURE YOU DO THIS as there is only ONE room per floor that backs onto courtyard). I was told by a new clerk we would get one, but no, room 602 faced the drinking masses on the street. Then drunk neighbour tried to come into our room and eventually crashed about in his own next door. Called Reception (now past midnight). They DID now offer room 208 (a courtyard facing room) but we were etok tired to leave. So tired we missed Bkfast so front desk gave us a late checkout (1:00 pm) and kindly kept our bags for a couple of hours. Liked the people. Just had someone new who didn't understand the quiet rooms are the ones facing the courtyard.