Front of property

Reviews of Hotel RH Sorolla Centro

3 out of 5
Hotel RH Sorolla Centro
Calle Convento Santa Clara, 5, Valencia, Valencia

Reviews

9.2

Wonderful

Rating 10 - Excellent. 321 out of 542 reviews" "
Rating 8 - Good. 193 out of 542 reviews" "
Rating 6 - Okay. 16 out of 542 reviews" "
Rating 4 - Poor. 7 out of 542 reviews" "
Rating 2 - Terrible. 5 out of 542 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

James

Travelled with partner
Staff was bery helpful, breakfast was excellent.
Stayed 5 nights in Mar 2024
Response from Enrique López - Manager on 21 Mar 2024
Dear James.We're thrilled to hear you enjoyed the excellent breakfast and found our staff to be very helpful! Your satisfaction is our top priority, and it's comments like yours that make our day. Thank you for taking the time to share your experience. We look forward to welcoming you back soon!

8/10 Good

Pauline

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The staff were helpful and friendly. The location was right in the heart of the city, although noisy at times, particularly during Valencia’s Dallas festival.
Stayed 7 nights in Mar 2024
Response from Wuilk P. Reception Manager on 17 Mar 2024
Thank you for your time and your comments, for us the positive feedback from our customers, makes us continue with the illusion to serve you with the utmost passion to give the best of us every day. We hope to see you soon again with us.

10/10 Excellent

Javier

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lots of activities around
Stayed 3 nights in Mar 2024
Response from Enrique López - Manager on 4 Mar 2024
Thank you for choosing our Hotel and sharing your experience, we are sure your comments will be helpful to future guest. Sincerely,

8/10 Good

Linda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Feb 2024
Response from Enrique López - Manager on 19 Feb 2024
Dear Linda,Thank you for choosing our Hotel and sharing your experience, we are sure your comments will be helpful to future guest. Hope see you soon here in your Hotel RH in Valencia. Sincerely,

10/10 Excellent

Eoin O'

Stayed 4 nights in Dec 2023
Response from Enrique López - Manager on 9 Jan 2024
Thank you for choosing our Hotel and sharing your experience, we are sure your comments will be helpful to future guest. Hope see you soon here in your Hotel RH in Valencia. Sincerely,

10/10 Excellent

LUZMERY

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Wuilk P. on 1 Jan 2024
Gracias por sus comentarios y fantásticas valoraciones, los comentarios positivos de nuestros clientes son muy importantes para nosotros, esto nos hace seguir cada día con la mayor ilusión por un trabajo hecho con nuestra mayor pasión. Esperamos verte pronto con nosotros, para decirte ¡¡¡BIENVENIDO A CASA!!! Saludos

10/10 Excellent

Liong

Stayed 1 night in Dec 2023
Response from Wuilk P. on 28 Dec 2023
Thank you for your comments, for us the positive feedback from our customers, makes us continue with the illusion of serving you with the utmost passion to give the best of us every day. We hope to continue counting you among our distinguished clientele of RH Hoteles. Best regards.

10/10 Excellent

Susan

Stayed 1 night in Dec 2023
Response from Wuilk P. on 28 Dec 2023
Thank you for your comments, for us the positive feedback from our customers, makes us continue with the illusion of serving you with the utmost passion to give the best of us every day. We hope to continue counting you among our distinguished clientele of RH Hoteles. Best regards.

10/10 Excellent

Gus, Vancouver

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Dec 2023
Response from Wuilk P. on 28 Dec 2023
Thank you for your comments, for us the positive feedback from our customers, makes us continue with the illusion of serving you with the utmost passion to give the best of us every day. We hope to continue counting you among our distinguished clientele of RH Hoteles. Best regards.

10/10 Excellent

Shaun

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2023
Response from Wuilk P. on 28 Dec 2023
Thank you for your time and your comments, for us the positive feedback from our customers, makes us continue with the illusion of serving you with the utmost passion to give the best of us every day. We hope to see you soon again with us.

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
3 day Dec break
Probably the best of 5 hotels we've stayed at in Valencia. Will be booking RH Sorolla Centro for our next trip next year. Storage lockers were an unknown bonus for us arriving at 11am. Receptionists were friendly and helpful. Even though there are many places nearby I'd recommend the breakfast. Good value buffet
Stayed 3 nights in Dec 2023
Response from Wuilk P. on 28 Dec 2023
Thank you very much for staying with us and for your kind review of our Hotel, we are happy to know that your stay with us was a pleasant and satisfying experience. We strive every day to provide an exceptional experience for all our Guests, and it is very gratifying to know that we have achieved this with you. We appreciate your time and valuable feedback, and we look forward to welcoming you back in the near future, to continue to provide you with an unforgettable experience, and to make you feel at home.

10/10 Excellent

Celina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2023
Response from Wuilk P. on 28 Dec 2023
Thank you very much for trusting in Hoteles RH and for your time to express your experience, as you could see, the goal of our staff is to serve you with the utmost excellence and passion, to make you always feel at home. We hope to see you soon again with us.

10/10 Excellent

Joanne

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is in an excellent position for walking around the city. It’s in a pedestrian area but our taxi dropped us off about a 2 minute walk away. The shower was powerful and hot. Room spacious. Bed huge. Staff friendly. Just a good hotel.
Stayed 4 nights in Nov 2023
Response from Enrique López - Manager on 3 Dec 2023
Thank you for choosing our Hotel and sharing your experience, we are sure your comments will be helpful to future guest. Hope see you soon here in your Hotel RH in Valencia. Sincerely,

10/10 Excellent

Lisel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff, room was spotless. The location was ideal for the metro, the train station and shopping.
Stayed 4 nights in Nov 2023
Response from Enrique López - Manager on 29 Nov 2023
Dear Lisel,Thank you for choosing our Hotel and sharing your experience, we are sure your comments will be helpful to future guest. Hope see you soon here in your Hotel RH in Valencia. Sincerely,

10/10 Excellent

Keith

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel, great location, large room and kept very clean. Only one minor downer, it was noisy.
Stayed 4 nights in Nov 2023
Response from Enrique López - Manager on 27 Nov 2023
Thank you for choosing our Hotel and sharing your experience, we are sure your comments will be helpful to future guest. Hope see you soon here in your Hotel RH in Valencia. Sincerely,

4/10 Poor

Ibrahim

Business traveller
Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Enrique López - Manager on 28 Oct 2023
Thank you for staying at RH HotelsWe appreciate you taking the time to share your comments about your experience with us. We are very sorry to hear that we did not meet your expectations and that your visit was not what you expected. We hope to have the opportunity to improve your opinion of us in the near future.Sincerely,

10/10 Excellent

David

Stayed 4 nights in Sep 2023
Response from Enrique López - Manager on 16 Oct 2023
Dear David,Thank you for choosing our Hotel and sharing your experience, we are sure your scores will be helpful to future guest. Hope see you soon here in your Hotel RH in Valencia. Sincerely,

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Oct 2023
Response from Enrique López - Manager on 15 Oct 2023
Thank you for choosing our Hotel and sharing your experience.Hope see you soon here in your Hotel RH in Valencia. Sincerely,

10/10 Excellent

Gary

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good city centre hotel, room was excellent, did have balcony, lots of storage space and good sized bathroom with good size walk in shower, excellent buffet breakfast. Easy to get to from the airport by metro, 5 minutes from metro station. There were street works when we stayed there, but never really affected our stay, plus they won't be there for ever, lots of cafe, bars and restaurants close by, we walked all over the city from the hotel, if we go back to Valencia again, would definitely stay here again.
Stayed 5 nights in Sep 2023
Response from Enrique López - Manager on 28 Sept 2023
Thank you for choosing our Hotel and sharing your experience, we are sure your comments will be helpful to future guest. Hope see you soon here in your Hotel RH in Valencia. Sincerely,Enrique López – Manager

10/10 Excellent

Nelida

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was excellent. The room is comfortable.
Stayed 4 nights in Aug 2023
Response from Enrique López - Manager on 18 Aug 2023
Dear Nelida,Thank you for choosing our Hotel and sharing your experience, we are sure your comments will be helpful to future guest. Hope see you soon here in your Hotel RH in Valencia. Sincerely,

10/10 Excellent

Mike

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, close to everything. The frontdesk staff was exceptional, very friendly and lits of great advice!!
Stayed 4 nights in Jul 2023
Response from Enrique López - Manager on 3 Aug 2023
Dear Mike,Thank you for choosing our Hotel and sharing your experience, we are sure your comments will be helpful to future guest. Hope see you soon here in your Hotel RH in Valencia. Sincerely,

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was very helpful and friendly.
Stayed 2 nights in Jul 2023
Response from Enrique López - Manager on 14 Jul 2023
Dear Robert,Thank you for choosing our Hotel and sharing your experience, we are sure your comments will be helpful to future guest. Hope see you soon here in your Hotel RH in Valencia. Sincerely,

10/10 Excellent

Anthony

Travelled with partner
Liked: Cleanliness, staff & service
Very friendly staff, very helpful. Altogether an excellent place to stay.
Stayed 4 nights in Jul 2023
Response from Enrique López - Manager on 11 Jul 2023
Dear Anthony,Thank you for choosing our Hotel and sharing your experience, we are sure your comments will be helpful to future guest. Hope see you soon here in your Hotel RH in Valencia. Sincerely,

10/10 Excellent

albert david

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Eye appointment
Was in Valencia for an eye operation arrived by train.hotel 3mins from station and clinic 10 mins walk so ideal. For 2 night's,staff very concerned when I came back from clinic if I needed anything just ask .
Stayed 2 nights in Jun 2023
Response from Enrique López - Manager on 2 Jul 2023
Thank you for your comments, for us the positive evaluation of our Clients, makes us continue with the illusion of serving them with the maximum passion of giving the best of us every day. We hope to continue counting on you among the distinguished clientele of RH Hotels. Sincerely,

10/10 Excellent

Joy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was centrally located in a pedestrian area. Close to metro, restaurants and cathedral. Room was large with excellent facilities and staff were friendly and helpful. Thoroughly recommend this hotel
Stayed 4 nights in Jun 2023
Response from Enrique López - Manager on 28 Jun 2023
Thank you for choosing our Hotel and sharing your experience, we are sure your comments will be helpful to future guest. Hope see you soon here in your Hotel RH in Valencia. Sincerely,

10/10 Excellent

Casper

Liked: Cleanliness, staff & service, property conditions & facilities
The location was great, around the corner of a metro station and a popular taxi parking spot also across the street from the central trainstation and I barely heard anything when I was trying to sleep. The service was very helpful, informative and friendly. I don't think I could've have wished for anything better.
Stayed 4 nights in Jun 2023
Response from Enrique López - Manager on 22 Jun 2023
Thank you for your comments, for us the positive evaluation of our Clients, makes us continue with the illusion of serving them with the maximum passion of giving the best of us every day. We hope to continue counting on you among the distinguished clientele of RH Hotels. Sincerely,

10/10 Excellent

Susan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location to explore Valencia
Lovely room, friendly and helpful staff. Excellent central location. Would definitely stay here again
Stayed 5 nights in Jun 2023
Response from Enrique López - Manager on 21 Jun 2023
Thank you for your comments, for us the positive evaluation of our Clients, makes us continue with the illusion of serving them with the maximum passion of giving the best of us every day. We hope to continue counting on you among the distinguished clientele of RH Hotels. Sincerely,

10/10 Excellent

graham

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Well situated in the middle of the old town, only a few minutes from the North Station and ten minutes from the AGE station. Plenty of eating places.
Stayed 5 nights in Jun 2023
Response from Enrique López - Manager on 21 Jun 2023
Thank you for choosing our Hotel and sharing your experience, we are sure your comments will be helpful to future guest. Hope see you soon here in your Hotel RH in Valencia. Sincerely,

10/10 Excellent

John

Stayed 2 nights in May 2023
Response from Enrique López - Manager on 1 Jun 2023
Dear John,Thank you very much for staying with us, and for your fantastic score, we are glad to know that everything was very good, we strive every day to provide an exceptional experience to all our Clients,We hope to see you again soon in one of our RH HotelSincerely,

10/10 Excellent

Jason

Travelled with partner
Liked: Property conditions & facilities
Great, central location. Made my experience in Valencia pleasurable.
Stayed 2 nights in May 2023
Response from Enrique López - Manager on 29 May 2023
Thank you for choosing our Hotel and sharing your experience, we are sure your comments will be helpful to future guest. Hope see you soon here in your Hotel RH in Valencia. Sincerely,

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location paid parking nearby
Weekend trip to Valencia by car. Found a very convenient multi-storey car park less than 100m from hotel .. Parking from 4pm Sunday to 12 noon Monday cost 22Euro. But safe easy and convenient parking. Nice breakfast buffet hot and cold options good value for money at 11 Euro each. Super king bed very comfortable large modern walk on shower. Excellent location .. lots of cafes bars and restaurants within a 250m radius. 10 min walk to the old town. Reception staff friendly and professional and spoke excellent English. Would definitely stay here again if I was visiting Valencia
Stayed 1 night in May 2023
Response from Enrique López - Manager on 24 May 2023
Thank you for your comments, for us the positive evaluation of our Clients, makes us continue with the illusion of serving them with the maximum passion of giving the best of us every day. We hope to continue counting on you among the distinguished clientele of RH Hotels. Sincerely,

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Location
Fabulous small hotel at edge of old town. Near metro and railway station and surrounded with restaurants, bars and cafes. Staff were very helpful and friendly particularly Pilar, who was full of information when we checked in.
Stayed 3 nights in May 2023
Response from Enrique López - Manager on 7 May 2023
Thank you for your comments, for us the positive evaluation of our Clients, makes us continue with the illusion of serving them with the maximum passion of giving the best of us every day. We hope to continue counting on you among the distinguished clientele of RH Hotels. Sincerely,

10/10 Excellent

andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Apr 2023
Response from Enrique López - Manager on 26 Apr 2023
Thank you for your fantastic score about our Hotel.Hope see you soon here in your Hotel RH in Valencia. Sincerely,

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Great location!
Great location. Walking distance to almost everything, including train station. Lots of stores and restaurants in the area. Hotel is clean and well maintained. There is a fridge in the room but no coffee machine and no kettle. Will stay again if I come back to Valencia.
Stayed 2 nights in Mar 2023
Response from Enrique López - Manager on 2 Apr 2023
We appreciate you taking the time to share your comments about your experience with us. Regarding the coffee machine, I inform you that we will soon install it in all the rooms of the Hotel. Regarding the Kettle, I suppose you would see a sign informing you that we have one available to each Client, you just had to ask for it at Reception.We hope to have the opportunity to improve your opinion of us in the near future.Sincerely,

10/10 Excellent

Carl

Stayed 1 night in Mar 2023
Response from Enrique López - Manager on 5 Apr 2023
Thank you for choosing our Hotel and sharing your experience.Hope see you soon here in your Hotel RH in Valencia. Sincerely,

10/10 Excellent

Tatyana

Liked: Cleanliness, staff & service, property conditions & facilities
Great location and breakfast, very clesn, friendly staff.
Stayed 5 nights in Mar 2023
Response from Enrique López - Manager on 15 Mar 2023
Thank you for choosing our Hotel and sharing your experience, we are sure your comments will be helpful to future guest. Hope see you soon here in your Hotel RH in Valencia. Sincerely,

10/10 Excellent

Jamie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location with a clean room and helpful staff. Highly recommended
Stayed 3 nights in Mar 2023
Response from Enrique López - Manager on 14 Mar 2023
Thank you for choosing our Hotel and sharing your experience, we are sure your comments will be helpful to future guest. Hope see you soon here in your Hotel RH in Valencia. Sincerely,

10/10 Excellent

Babatunde

Business traveller
Liked: Staff & service, property conditions & facilities
Central location with lots of restaurants and close to the train station.
Stayed 3 nights in Mar 2023
Response from Enrique López - Manager on 14 Mar 2023
Thank you for your comments, for us the positive evaluation of our Clients, makes us continue with the illusion of serving them with the maximum passion of giving the best of us every day. We hope to continue counting on you among the distinguished clientele of RH Hotels. Sincerely,

2/10 Terrible

toledano

Stayed 2 nights in Jan 2023
Response from Enrique López - Manager on 6 Feb 2023
As a rule, we do not value the score or the comments of a client, who has treated a Hotel worker in a derogatory and rude manner.

10/10 Excellent

Radostina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2023
Response from Enrique López - Manager on 7 Mar 2023
Thank you for choosing our Hotel and sharing your experience, we are sure your comments will be helpful to future guest. Hope see you soon here in your Hotel RH in Valencia. Sincerely,

10/10 Excellent

Jorge

Response from Enrique López - Manager on 7 Mar 2023
Thank you for choosing our Hotel and sharing your experience, we are sure your comments will be helpful to future guest. Hope see you soon here in your Hotel RH in Valencia. Sincerely,

10/10 Excellent

Otar

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel in the center of Valencia.
Response from Enrique López - Manager on 9 Jan 2023
Thank you for choosing our Hotel and sharing your experience, we are sure your comments will be helpful to future guest. Hope see you soon here in your Hotel RH in Valencia. Sincerely,

8/10 Good

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a single room on the second floor and there was a a bit of noise during the day as I think it was located near a linen store or something so staff were noisy. Other than that I enjoyed a great couple of days with hotel being close to metro and link to airport and lots of dining options close by along with the old city being a 15 minute walk away. Single room was compact but perfect for what I needed with window looking straight at a wall, a bit dark but well appointed with comfortable bed. I did not have breakfast which was available at 11 euros.
Response from Enrique López - Manager on 23 Dec 2022
Thank you for choosing our Hotel and sharing your experience, Regarding your comments about acoustic insulation, we inform you that we are working on this, to solve it as soon as possible. We hope to continue counting on you among the distinguished clientele of RH Hotels. Sincerely,

10/10 Excellent

Susana Ferreyra

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is great. Walking distance to a variety of sightseengs, shopping, and restaurants. The staff is very friendly and helpful.
Response from Reception on 6 Dec 2022
Thank you for your comments, for us the positive evaluation of our Clients, makes us continue with the illusion of serving them with the maximum passion of giving the best of us every day. We hope to continue counting on you among the distinguished clientele of RH Hotels. Sincerely,

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location and value for money
This hotel is good value for money and is located in a very central area.
Stayed 6 nights in Nov 2022
Response from Enrique López - Manager on 4 Dec 2022
Thank you for your comments, for us the positive evaluation of our Clients, makes us continue with the illusion of serving them with the maximum passion of giving the best of us every day. We hope to continue counting on you among the distinguished clientele of RH Hotels. Sincerely,

10/10 Excellent

vanessa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and very clean.
Stayed 1 night in Nov 2022
Response from Enrique López - Manager on 9 Nov 2022
Thank you for choosing our Hotel and sharing your experience, we are sure your comments will be helpful to future guest. Hope see you soon here in your Hotel RH in Valencia. Sincerely,

8/10 Good

Jean

Liked: Staff & service, amenities, property conditions & facilities
Very good location with easy access to metro and old town
Response from Enrique López - Manager on 6 Nov 2022
Thank you for your comments, for us the positive evaluation of our Clients, makes us continue with the illusion of serving them with the maximum passion of giving the best of us every day. We hope to continue counting on you among the distinguished clientele of RH Hotels. Sincerely,

10/10 Excellent

Caroline

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location and the rooms are a great size and very clean. Staff was helpful. Would highly recommend. My only issue is the strong deodorizer in the lobby and the one sprayed in the room by housekeeping. Not necessary and triggers allergies.
Stayed 4 nights in Oct 2022
Response from Enrique López - Manager on 15 Oct 2022
Dear Caroline,Thank you very much for taking the time to express your experience at our Hotel RH Sorolla Centro Valencia, the goal of our staff is to be helpful in all possible aspects, we are very happy that your stay has been pleasant. We hope to see you soon again with us.Sincerely,

10/10 Excellent

Meredith

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A fantastic stay in Valencia. Hotel was 10 mins walk from train and metro stations. 10 mins walk to central plaza. Extremely clean, rooms serviced daily. Staff were more than happy to help. We had a room with balcony overlooking the street, so could be noisy, but that’s what I love about Spain, but could maybe be too noisy for some. Hotel was surrounded by local eateries and bars. Would highly recommend staying here.
Stayed 4 nights in Oct 2022
Response from Enrique López - Manager on 10 Oct 2022
Thank you for your comments, for us the positive evaluation of our Clients, makes us continue with the illusion of serving them with the maximum passion of giving the best of us every day. We hope to continue counting on you among the distinguished clientele of RH Hotels. Sincerely,

8/10 Good

MARCUS

Stayed 4 nights in Sep 2022
Response from Enrique López - Manager on 7 Oct 2022
Dear Marcus,Thank you very much for taking the time to express your experience at our Hotel RH Sorolla Centro Valencia, the goal of our staff is to be helpful in all possible aspects, we are very happy that your stay has been pleasant.Sincerely,