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Reviews of Les Jardins de la Balme

1 out of 5
Les Jardins de la Balme
Route de la Balme, Val-d'Isere, Savoie

Reviews

4.8
Rating 10 - Excellent. 0 out of 22 reviews" "
Rating 8 - Good. 4 out of 22 reviews" "
Rating 6 - Okay. 7 out of 22 reviews" "
Rating 4 - Poor. 4 out of 22 reviews" "
Rating 2 - Terrible. 7 out of 22 reviews" "

4.0/10

Cleanliness

5.2/10

Staff & service

2.0/10

Amenities

3.8/10

Property conditions & facilities

Reviews

6/10 Okay

Verified traveller

Travelled with group
Disliked: Room comfort
Average at best
Went to Lê jardins as part of a group of 8 and booked two rooms. This was for a ski holiday. Rooms were ery very basic, even for ski apparthotels. Wouldn’t recommend staying Had an issue with paying for the hotel as the amount that the hotel had on their system was different to what was on my booking.
Stayed 7 nights in Dec 2019

2/10 Terrible

Verified traveller

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
Possibly one of the worst 'hotels' I've stayed in. Check in time was a 3 hour window which we arrived in, however they'd already closed up for the night. They then held a 300 Euro deposit for a one night stay, and handed us our own sheets to put on. The beds were two single sofa beds pushed together, with no duvet and dried blood on one of the pillows. The window was wide open when we came in so it was freezing cold, and there was a broken curtain, no towels and no loo roll. I then opened a cupboard to get some glasses out, which promptly fell on top of me and smashed on the floor. Of course there was nothing to clean it up with so we had to use cardboard, as reception was long closed. Very disappointing.
Stayed 1 night in Dec 2019

2/10 Terrible

Verified traveller

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Horrible!
Terrible hotel, no bed or pillow covers and very uncomfortable bed. Very overpriced and uncomfortable
Stayed 1 night in Dec 2019

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Milly, United Kingdom

Disliked: Cleanliness, property conditions & facilities, room comfort
Shabby
We stayed here last week and were not very happy with the overall experience. On arrival we were given our room key only to find there was a family still in our room, to say it was embarrassing to open the door to a half dressed French family was an understatement. Went back to reception and were given a key to another room, this one was not the size of room we paid for so back to reception we went. This time we were given a room on the top floor which was better. However during our stay the water from the bath ran brown/orange so we were unable to rest our weary limbs in a nice bath. Also the entrance to the hotel and stairs going up to the 5th floor were very unsafe. There was ice all through the entrance from the car park and this was not attended to all week and was very dangerous.
Stayed 7 nights in Feb 2018

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Below average.....poor customer service
This is 1 star hotel quality - very small beds, dirty carpet, unhygienic. You have to bring your own towels (which they tell you at check-in)....you have to clear the room yourself when you check-out! Crazy! Front desk staff quite rude and not interested in making your stay pleasant. It has just a bad overall feel to it. I had to book this at over $200 per night as there was no availability.....but this place is not worth staying at.

8/10 Good

Telia

Liked: Room comfort
Stayed 3 nights in Dec 2021

4/10 Poor

Frederik Saldana

Disliked: Staff & service, property conditions & facilities, room comfort
Under avarage
Just every underwellming and no towls
Stayed 14 nights in Feb 2020

2/10 Terrible

Catharina

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Åk inte hit!
Smutsigt på gränsen till katastrof, personalen ser ut som ledsna hundar vilket vi förstår med den produkten. Lobbyn förfärlig, köksutrustning undermålig. T ex ETT vinglas i Frankrike... Fick varken lakan eller handdukar till att börja med. Fullt med fula lappar överallt med info om att inte ställa skräp eller föra oväsen....Aldrig mer, och VARNING för detta boende
Stayed 6 nights in Mar 2020

2/10 Terrible

Denis

Disliked: Cleanliness, property conditions & facilities, room comfort
Sale, délabré, limite insalubre.
Stayed 1 night in Mar 2020

8/10 Good

Michael

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Bon plan
Très bon emplacement. Bon plan pour Val d'Isère.
Stayed 1 night in Dec 2019

8/10 Good

MIKHAIL

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Типичные французские аппартаменты
Типичный "французский" аппартамент: тесно, видавшая виды мебель, грязновато. До подъемника не очень близко пешком, или на автобусе. Отель трудно найти - через арку во дворах. Парковки бесплатной нет.

6/10 Okay

IhkuKati

Disliked: Staff & service
Edullinen hotelli lähellä keskustaa
Valitsimme tämän hotellin sopivan hintatason seurauksena - emme halunneet maksaa paljoa kalliista ja yleellisestä hotellista ja kohteen hintataso oli yleisesti aika korkea. Odotukset eivät siis olleet korkealla. Hotellihuoneestamme oli kiva view ja noin yleisesti 5 hengen kaksio toimi tiloiltaan kahdelle mukavasti. Suihku oli tosi surkea, mutta vierailimme parissa kylpylässä, jossa pystyi paremmin peseytymään. Hotelli- ja huonemukavuus oli suunniteltu nuorisokohderyhmälle. Muutamat bileet saimme ilta-aikaan kuunnella, mutta se ei onneksi häirinnyt meitä pahasti. Hotellihenkilökunta ei ollut mitenkään erityisen ystävällinen ja he sekoilivat depositin maksun dokumentoinnissa, joten kannattaa säilyttää kuitit!
Stayed 7 nights in Jan 2018

6/10 Okay

Verified traveller

Disliked: Cleanliness, staff & service
la residence est bien situé mais l'appartement était sale et très mal équipé. Très peu de vaisselle, pas de materiel pour faire le menage, la tringle était cassé. La TV n'avait que 3 chaines allemandes (0 en Fr) et aucun acces wifi gratuit contrairement à l'annonce. Le wifi était dispo que dans le hall de l'immeuble. Ascenseur en panne pour accéder au niveau 1 bref je ne recommanderais pas cet appartement. Les + : localité, personnel gentil et disponible, le prix Les - : saleté, le peu d'équipement et très vétuste, service
Stayed 2 nights in Jan 2018

8/10 Good

serge

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Un établissement en fin de vie
personnel très réceptif malgré tous les problèmes dus essentiellement au manque d'entretien de l'établissement et au mauvaises prestations de la société de ménage.
Stayed 4 nights in Dec 2017

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
A eviter. Une blague. Mais pas pensable.
Pas d’eau chaude. Ils vous demandent de descendre à vos draps dans un sac poubelle que vous êtes supposé avoir avec vous !? Ascenseur en panne Pas d’eclairage Dans les coursives. Pas moyen d’acceder devant l’hotel Pour décharger vos bagages, pas de possibilité de se garder devant non plus. Une blague.
Stayed 2 nights in Dec 2017

2/10 Terrible

Jean philippe

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
État lamentable, sale, publicité mensongère
Appartement en mauvais état, sale, l’accueil est médiocre Plein de supplément non annoncé drap, serviettes télé Je déconseille fortement cet établissement
Stayed 2 nights in Dec 2017

4/10 Poor

Niklas

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The dish washer leaked foul smelling water when we did the dishes. We told them about this problem during the week but got no remedy. Since it was an apartment we were asked to clean the apt which is more than ok but then we should be provided with tools and not have to buy everything to clean it with. This results in the apt not getting clean between guests and the place getting more and more dirty...

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Billig lejlighed
Lejligheden var slidt og tæpper og møbler havde set bedre dage, Den lovede Wi-fi på værelserne var ikke eksisterende og havde aldrig været der. Da vi ankom var servicen, som var stillet på plads i skabene snavset med madrester og lign. Manageren på stedet gjorde dog hvad han kunne for at afhjælpe probemerne.

6/10 Okay

Noé21, Paris

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Situation parfaite
Très bien situé dans le centre de Val d'isère Moquette ancienne et pas très propre Confort basique...pas de couette, que des couvertures assez fines

6/10 Okay

Verified traveller

Liked: Room comfort
Disliked: Staff & service, property conditions & facilities
悪くはないが・・・
WiFi環境が部屋になく、フロント周りだけで不良でした。 フロントの空いてる時間が短く、遅いcheck-inの時は注意が必要です。

6/10 Okay

claude

Liked: Staff & service
Disliked: Cleanliness, room comfort
Bien placé, pas cher, pour un très court séjour
Pour 1 nuit, l'appartement est suffisant, bien chauffé, spacieux. Il est bien placé dans le village. Le personnel est sympa et arrangeant mais un peu débordé. C'est dommage que la moquette soit sale et usée, ainsi que les tissus d'ameublement. Dommage aussi que ce soit si mal équipé: machine à café cassée, pas d'éponge ni de produits d'entretien.