Title: Bank House Hotel Reviews, Deals & Photos 2025 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Bank House Hotel Hotel in Uttoxeter with free parking ![Courtyard](https://images.trvl-media.com/lodging/7000000/6520000/6514900/6514868/1636f6bf.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Desk, free WiFi, bed sheets](https://images.trvl-media.com/lodging/7000000/6520000/6514900/6514868/43d3939f.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Exterior](https://images.trvl-media.com/lodging/7000000/6520000/6514900/6514868/ee542beb.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Bar (on property)](https://images.trvl-media.com/lodging/7000000/6520000/6514900/6514868/1a089ffa.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Interior entrance](https://images.trvl-media.com/lodging/7000000/6520000/6514900/6514868/e0bbe1e6.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies In a bustling shopping district, Bank House Hotel offers a warm atmosphere with free in-room WiFi and amenities like self parking. Enjoy the hotel's bar, banquet hall, and full breakfast while taking advantage of smoke-free premises - previous guests rave about the helpful staff. 7.2 Good ## Popular amenities - - Bar - Breakfast available - Pet-friendly - Housekeeping - Free WiFi £67 includes taxes & fees 5 Nov - 6 Nov ## Room options ### Check availability for these dates Tonight [Nov 3 - Nov 4](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-03&endDate=2025-11-04&selected=6514868&PinnedHotelID=6514868&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-03&endDate=2025-11-04&selected=6514868&PinnedHotelID=6514868&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Nov 4 - Nov 5](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-04&endDate=2025-11-05&selected=6514868&PinnedHotelID=6514868&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-04&endDate=2025-11-05&selected=6514868&PinnedHotelID=6514868&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Nov 7 - Nov 9](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-07&endDate=2025-11-09&selected=6514868&PinnedHotelID=6514868&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-07&endDate=2025-11-09&selected=6514868&PinnedHotelID=6514868&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Nov 14 - Nov 16](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-14&endDate=2025-11-16&selected=6514868&PinnedHotelID=6514868&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-14&endDate=2025-11-16&selected=6514868&PinnedHotelID=6514868&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds 3+ beds Showing 6 of 6 rooms ![Desk, free WiFi, bed sheets](https://images.trvl-media.com/lodging/7000000/6520000/6514900/6514868/f195ed54.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Double Room 8.8 Excellent 3 reviews ### Highlights Heating TV Private bathroom Coffee/tea maker Electric kettle Desk Daily housekeeping Wardrobe - 194 sq ft - Sleeps 2 - 1 Double Bed ![Family Room | Desk, free WiFi, bed sheets](https://images.trvl-media.com/lodging/7000000/6520000/6514900/6514868/82952c4a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Room ### Highlights Heating TV Private bathroom Coffee/tea maker Electric kettle Desk Daily housekeeping Wardrobe - 215 sq ft - Sleeps 4 - 1 Double Bed and 2 Single Beds ![Deluxe Room | Desk, free WiFi, bed sheets](https://images.trvl-media.com/lodging/7000000/6520000/6514900/6514868/fa898eb0.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room 8.0 Very good 2 reviews ### Highlights Heating TV Private bathroom Coffee/tea maker Electric kettle Desk Daily housekeeping Wardrobe - 215 sq ft - Sleeps 2 - 1 Double Bed ### Twin Room ### Highlights Heating TV Private bathroom Coffee/tea maker Electric kettle Desk Daily housekeeping Wardrobe - Sleeps 3 - 1 Double Bed and 1 Single Bed ### Economy Double Room 8.0 Very good 1 review ### Highlights Heating TV Private bathroom Coffee/tea maker Electric kettle Desk Daily housekeeping Wardrobe - Sleeps 2 - 1 Double Bed ### Single Room ### Highlights Heating TV Private bathroom Coffee/tea maker Electric kettle Desk Daily housekeeping Wardrobe - 108 sq ft - City view - Sleeps 1 - 1 Single Bed ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FUttoxeter-Hotels-Bank-House-Hotel.h6514868.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FUttoxeter-Hotels-Bank-House-Hotel.h6514868.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C52.89896%2C-1.86280&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=epju52yAolGkgmCvVPjppZXtpSk=) Church Street, Uttoxeter, England, ST14 8AG #### What's nearby - Redfern's Cottage Museum of Uttoxeter Life - 4 min walk - 0.3 miles - Uttoxeter Racecourse - 11 min walk - 0.6 miles - Sudbury Hall and the National Trust Museum of Childhood - 6 min drive - 5.8 miles - Alton Towers - 14 min drive - 9.6 miles - St. George's Park - 27 min drive - 15.9 miles #### Getting around - Uttoxeter Station - 7 min walk - East Midlands Airport (EMA) - 45 min drive #### Restaurants - ‪Costa Coffee - ‬6 min walk - ‪KFC - ‬5 min walk - ‪The Old Swan - ‬2 min walk - ‪Fueled - ‬4 min walk - ‪BEAR Uttoxeter - ‬4 min walk ## About this property ### Bank House Hotel Hotel in a shopping district Bank House Hotel provides a bar and more. Stay connected with free in-room WiFi. You'll also enjoy perks such as: - Free self-parking - Full breakfast (surcharge), smoke-free property and a banquet hall - Guest reviews give top marks for the helpful staff Room features All guest rooms at Bank House Hotel have amenities, such as free WiFi. Extra amenities include: - Bathrooms with showers - Wardrobes/cupboards, electric kettles and heating ## Similar properties ![Serves lunch and dinner](https://images.trvl-media.com/lodging/24000000/23180000/23175900/23175881/701c379b.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### The Boars Head Hotel Ashbourne - Pet-friendly - Parking included - Free WiFi - Restaurant 9.0 Wonderful 503 reviews £84 includes taxes & fees 6 Nov - 7 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-06&endDate=2025-11-07&selected=23175881&PinnedHotelID=23175881&HadPinnedHotel=true®ionId=-1&adults=2) ![Restaurant](https://images.trvl-media.com/lodging/1000000/910000/900700/900621/babc408f.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Weathervane Hotel by Greene King Inns Stoke-on-Trent - Parking included - Free WiFi - Restaurant - Breakfast available 8.0 Very good 767 reviews £63 includes taxes & fees 13 Nov - 14 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-13&endDate=2025-11-14&selected=900621&PinnedHotelID=900621&HadPinnedHotel=true®ionId=-1&adults=2) ![Breakfast, lunch and dinner served](https://images.trvl-media.com/lodging/9000000/8270000/8263400/8263330/20e94142.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### The Dog and Partridge Country Inn Ashbourne - Pet-friendly - Parking included - Free WiFi - Restaurant 8.4 Very good 263 reviews £91 includes taxes & fees 24 Nov - 25 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-24&endDate=2025-11-25&selected=8263330&PinnedHotelID=8263330&HadPinnedHotel=true®ionId=-1&adults=2) ![Breakfast area](https://images.trvl-media.com/lodging/10000000/9500000/9492100/9492001/26184719.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Dog & Partridge Hotel by Greene King Inns Burton on Trent - Parking included - Free WiFi - Restaurant - Air conditioning 8.8 Excellent 160 reviews £68 includes taxes & fees 16 Nov - 17 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-16&endDate=2025-11-17&selected=9492001&PinnedHotelID=9492001&HadPinnedHotel=true®ionId=-1&adults=2) ![Property grounds](https://images.trvl-media.com/lodging/20000000/19940000/19935100/19935033/8e73c685.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Marsh Farm Rugeley - Breakfast included - Parking included - Free WiFi - Laundry 10 Exceptional 291 reviews £74 includes taxes & fees 4 Nov - 5 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-04&endDate=2025-11-05&selected=19935033&PinnedHotelID=19935033&HadPinnedHotel=true®ionId=-1&adults=2) ![Property grounds](https://images.trvl-media.com/lodging/24000000/23180000/23171800/23171754/eda70388.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Olive Tree Guest House Uttoxeter - Breakfast included - Parking included - Free WiFi - Bar 9.8 Exceptional 102 reviews £70 includes taxes & fees 11 Nov - 12 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-11&endDate=2025-11-12&selected=23171754&PinnedHotelID=23171754&HadPinnedHotel=true®ionId=-1&adults=2) ![Property grounds](https://images.trvl-media.com/lodging/15000000/14990000/14988300/14988244/f7b38104.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### The Manor Guesthouse Stoke-on-Trent - Breakfast included - Parking included - Free WiFi - Business services 9.0 Wonderful 135 reviews £97 includes taxes & fees 13 Nov - 14 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-13&endDate=2025-11-14&selected=14988244&PinnedHotelID=14988244&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/104000000/103490000/103485000/103484932/47cd5f5b.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Ibis Styles Burton On Trent Burton on Trent - Pet-friendly - Free WiFi - Restaurant - Air conditioning 9.4 Exceptional 186 reviews £52 includes taxes & fees 28 Nov - 29 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-28&endDate=2025-11-29&selected=103484932&PinnedHotelID=103484932&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/12000000/11520000/11518500/11518477/d3a74ae0.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### YHA Ilam Hall - Hostel Ashbourne - Free WiFi - Restaurant - Breakfast available - Parking available 9.0 Wonderful 41 reviews £30 includes taxes & fees 9 Nov - 10 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-09&endDate=2025-11-10&selected=11518477&PinnedHotelID=11518477&HadPinnedHotel=true®ionId=-1&adults=2) ![Breakfast and dinner served](https://images.trvl-media.com/lodging/1000000/70000/66400/66342/9decb629.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Holiday Inn Express Burton Upon Trent by IHG Burton on Trent - Breakfast included - Pet-friendly - Free WiFi - Restaurant 8.6 Excellent 705 reviews £46 includes taxes & fees 28 Nov - 29 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-28&endDate=2025-11-29&selected=66342&PinnedHotelID=66342&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transport - Free self parking on site ### Food and drink - Daily English breakfast available 7 AM to 9:30 AM for a fee: GBP 15 for adults and GBP 7.50 for children - A bar/lounge ### Conveniences - Limited-hour front desk ### Guest services - Housekeeping (daily) ### Accessibility - High-pile carpet in room ### More - 1 building - 3 floors - Banquet hall - Smoke-free property ## Room amenities ### Bedroom - Bedsheets provided ### Bathroom - Private bathroom - Shower - Towels provided ### Entertainment - TV ### Food and drink - Coffee/tea maker - Electric kettle ### More - Desk - Heating - Phone ## Policies ### Check-in Check-in start time: 2 PM; check-in end time: 9:00 PM Early check-in subject to availability Early check-in fee: GBP 20.00 Contactless check-in and check-out are available Late check-in subject to availability Minimum check-in age - 18 ### Check-out Check-out before 10:30 AM Contactless check-out Late check-out subject to availability Late check-out fee: GBP 20.00 ### Special check-in instructions The front desk is open daily from 7:00 AM - 9:00 PM Front desk staffed during limited hours If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation ### Access methods Front desk (limited hours) ### Pets Pets stay for free Service animals are welcome, and are exempt from fees Welcoming dogs only 1 total pets Restrictions apply; for more information contact the property on the number on the booking confirmation ### Children and extra beds Children are welcome 1 child, up to the age of 3 years, can stay for free if using existing beds when occupying the parent or guardian's room ### Payment types at the property ## Important information ### Optional extras - Fee for English breakfast: from approximately GBP 15.00 for adults and from GBP 7.50 for children - Early check-in fee: GBP 20.00 (subject to availability) - Late check-out fee: GBP 20.00 (subject to availability) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed Minimum Spring Break check-in age is 18 years old. This property accepts credit cards and cash If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention Only registered guests are allowed in the guestrooms ### Property is also known as Bank House Hotel Bank House Hotel Uttoxeter Bank House Uttoxeter Bank House Hotel Hotel Bank House Hotel Uttoxeter Bank House Hotel Hotel Uttoxeter ## Frequently asked questions ### Is Bank House Hotel pet-friendly? > Yes, Bank House Hotel allows dogs (limit 1 total). Some restrictions may apply, so please contact the property for more details. ### How much does it cost to stay at Bank House Hotel? > As of 3 Nov 2025, prices found for a 1-night stay for 2 adults at Bank House Hotel on 5 Nov 2025 start from £67.00, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. [Choose your dates](https://www.expedia.co.uk/Uttoxeter-Hotels-Bank-House-Hotel.h6514868.Hotel-Information?rfrr=HOT.HIS.question.link.click) for more accurate prices. ### How much is parking at Bank House Hotel? > Self-parking is free at this property. ### What time is check-in at Bank House Hotel? > Check-in start time: 2 PM; check-in end time: 9:00 PM. Early check-in is available for a fee of GBP 20.00 (subject to availability). Late check-in is available during limited hours. ### What time is check-out at Bank House Hotel? > Checkout is at 10:30 AM. Late checkout is available for GBP 20.00 (subject to availability). ### Where is Bank House Hotel located? > Situated in a shopping district, this hotel is within a 15-minute walk of Redfern's Cottage Museum of Uttoxeter Life and Uttoxeter Racecourse. Sudbury Hall and the National Trust Museum of Childhood and Denstone Contemporary Art Gallery are also within 6 miles (10 km). Uttoxeter Station is 7 minutes by foot. ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Bank House Hotel Reviews 7.2 ### Good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 7.6 Cleanliness ### 8.0 Location ### 8.0 Staff & service ### 7.0 Eco-friendliness ### 6.6 Property conditions & facilities 10 - Excellent 77 8 - Good 69 6 - Okay 48 4 - Poor 35 2 - Terrible 20 ### 6/10 Okay #### Kim 1 Jul 2025 Liked: Staff & service The staff was lovely very welcoming. The rooms are dated and in need of updates. Very basic ##### Kim Stayed 1 night in Jun 2025 ### 10/10 Excellent #### Donna 23 Dec 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Lovely historic hotel within Uttoxeter. Easy walking distance to many things. Lovely and friendly staff. ##### Donna Stayed 1 night in Dec 2024 ### 6/10 Okay #### Alex 11 Nov 2024 Comfy quiet and clean. Convenient location ##### Alex Stayed 2 nights in Nov 2024 ### 6/10 Okay #### Ethel 2 Jun 2025 Disliked: Property conditions & facilities, room comfort One night stay,no services required, Bed was old and in need of new mattress,pillows were a disgrace, generally an old and shabby place with the exception of the bathroom which had been upgraded ##### Ethel Stayed 1 night in Jun 2025 ### 10/10 Excellent #### James 20 Sept 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Warm welcome and friendly staff. Room just what we needed ##### James Stayed 2 nights in Sep 2024 ### 10/10 Excellent #### Fiona 4 Oct 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Lovely 120 year hotel A lovely visit for a family event, staff were friendly and very helpful. Breakfast was very good. Enjoyed our stay ##### Fiona Stayed 1 night in Sep 2023 ### 10/10 Excellent #### Peter 15 Oct 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Will be back! Beautiful and cosy, with lots of character! Very comfy bed, very clean and modern facilities. ##### Peter Stayed 1 night in Oct 2024 ### 10/10 Excellent #### Tomas 19 Aug 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### My stay at the Bank House Hotel. The Bank House Hotel was a very comfortable, nice big bed, good breakfast cooked to order and friendly, professional staff. Loved this stay! Would definitely recommend this hotel to anyone staying in Uttoxeter. ##### Tomas Stayed 2 nights in Aug 2023 ### 10/10 Excellent #### Donna 15 Jan 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Excellent location and a beautiful historic building, just a little black mould in the shower in the bathroom that was a little off putting but otherwise fantastic. ##### Donna Stayed 1 night in Dec 2023 ### 8/10 Good #### Graham 18 Sept 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities It was very convenient for our venue ##### Graham Stayed 1 night in Sep 2022 ### 8/10 Good #### M 9 May 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Nice little hotel. The team were friendly and welcoming. The room was a bit tired and dated but was expected due to the price we paid and the age of the building. The hotel has lots of character and a cosy feeling. There's parking at the back and close to shops and restaurants. Breakfast was a little pricey but was very good. We would stay again as overall, it's good value for money. ##### M Stayed 2 nights in May 2023 ### 6/10 Okay #### Verified traveller 13 Apr 2023 Disliked: Property conditions & facilities #### Central Location The hotel is in a great central location. Easy to find. The rooms are very dated and rather quirky. Our room had half an inner glazed window missing and a bathroom door that had a mind of its own to lock. The bed was comfortable and the sheets/towels seemed good quality. ![](https://a.travel-assets.com/ugc/hotel-reviews/906F0957B0A24B6352077D5F29766A570BCB90CD1681405745674.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/B667D16D4F759E3C3CFFDF9ABCD53C196DE314E91681405745425.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Verified traveller Stayed 1 night in Apr 2023 ### 8/10 Good #### Balbinder 30 May 2023 Liked: Cleanliness #### Comfortable and clean. As it states the hotel is 150 years old. I would honestly say it’s comfortable, clean and a bed for the night. It does have a bar but we did not go to but it’s an added advantage for some. ##### Balbinder Stayed 1 night in May 2023 ### 4/10 Poor #### Tom 14 Sept 2022 Liked: Staff & service Disliked: Property conditions & facilities The location is excellent The receptionist lady was extremely helpful. The standard of the room was very average,but the bathroom was poor the excessive mould in the shower and the loose tap in the washbasin need sorting out! The car park is scarcely adequate for the guests, who I guess were at the about the number they could accommodate.Unlikely to stay there again. ##### Tom Stayed 1 night in Sep 2022 ### 2/10 Terrible #### Chris 22 Sept 2024 Disliked: Cleanliness, staff & service, property conditions & facilities Cheap and … scabby very old fashioned I know it’s an old building but doesn’t mean that everything inside has to be decade's old Was like going back to the 60’s but not in a nice way Everything in the room was old and tired (Even us by the morning) Didn’t get much sleep in the old creeky bed ##### Chris Stayed 1 night in Sep 2024 ### 2/10 Terrible #### James 2 Aug 2024 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort Know it’s Grade II listed but in need of an update. Carpets on stairs and hallways are dirty, threadbare and smells of damp. Room 6 had the windows painted shut resulting in the room feeling like a sweat-box ##### James Stayed 1 night in Aug 2024 ### 6/10 Okay #### Maurice 22 May 2023 Liked: Staff & service Disliked: Property conditions & facilities, room comfort #### Lovely staff in a tired hotel The hotel is just very tired now. It would have got lower ratings but for the staff and in particular the lady who greeted us for check-in and breakfast. She was so lvely that she increased the overall stay satisfaction. We had a 4-poster bed which was VERY creaky with a poor mattress. It made for a bad night's sleep. The hotel needs some love and affection which may not nbe available during these difficult financial times. ##### Maurice Stayed 1 night in May 2023 ### 2/10 Terrible #### Christine 23 Apr 2023 Disliked: Staff & service #### Double booking-stayed elsewhere Having booked this hotel weeks in advance so we could attend a friend's 60th birthday party, we received a phone call the afternoon before our stay to tell us they had overbooked. The lady was very apologetic and polite and told us she struggled to find us an alternative hotel in Uttoxeter. In the end we were offered a hotel in Sudbury around 15-20 minutes drive away. The cost of a taxi to and from the party was paid by the hotel as was breakfast. We had little option but to accept this alternative arrangement. ##### Christine Stayed 1 night in Apr 2023 ### 6/10 Okay #### Verified traveller 28 Oct 2023 Liked: Staff & service #### Bank house hotel The lady on reception was very warm, welcoming and extremely friendly. The onsite parking was easily accessible and perfect with plenty of spaces. Room came with a nice amount of tea and coffee supplies and towels. Backing up other reviews, the hotel is old and very outdated. Our room had cobwebs in it and half of one of the windows was missing for some reason. There was also an annoying buzzing sound from outside of the window from either a generator or fan or something which kept me up during the middle of the night for a few hours. We paid £50 so you get what you pay for. Nothing extravagant but serves its purpose. ##### Verified traveller Stayed 1 night in Oct 2023 ### 2/10 Terrible #### J 16 Oct 2023 Disliked: Cleanliness, property conditions & facilities #### Don't bother. Thread bare carpets, communal stairs filthy. 2 Pubic hairs found in the bed. No mattress or pillow protectors. Hairs and bum fluff on the back of the toilet seat. Black around the seal I'm the shower. Generally very dusty and run down. Very cold at night. When asked for £12.50 is the breakfast was good? I was met with... "well... Its a breakfast!" Glad I gave it a miss... Dread to think what the cleanliness of the kitchen would be. £68 for that room was not good at all. Only positive was there was tea and coffee making facilities with custard creams. ##### J Stayed 1 night in Oct 2023 ### 2/10 Terrible #### Michael 13 Jul 2023 Disliked: Staff & service, property conditions & facilities #### Never again Access to the rooms is via a series of staircases which makes it unsuitable for the elderly or those with a disability. The carpet in the room was stained. The decor in the bathroom displays poor finishing. An important element of my choice was the availability of free wifi, which this hotel offered as part of the package. When, late of the evening, I arrived in the room, the promised page was not available and a page with a similar name did not respond to the password. Nor did reception respond to a telephone call. Signage (or its absence) means you can easily get lost. That, too, (you can get lost) is how I felt I was treated when I contacted management about the wifi inadequacy. ##### Michael Stayed 1 night in Jul 2023 ### 6/10 Okay #### Emma 29 Oct 2025 Liked: Cleanliness Disliked: Property conditions & facilities Not somewhere I'd ever stay again personally. Rooms very small, bed seemed small and very creaky & uncomfortable, hard to get a comfortable temperature in the room and church bells ringing every 15 minutes disturbed me non stop. Was tricky lugging my suitcase up a flight of stairs too. (Only had a case as this was night 5 of 5 away). Seemed clean enough though & cheap option for Alton Towers. ##### Emma Stayed 1 night in Oct 2025 ### 2/10 Terrible #### Pamela 3 Aug 2025 Disliked: Amenities, property conditions & facilities The property is old but that’s not excuse for the dust & cobwebs everywhere, the carpet on the stairs is threadbare & a trip hazard. There was dried baked beans in the table leg when we had breakfast & cereal dried on the milk jug. The second day the beans had gone but the same dirty milk jug as the day before! & a hair in the tablecloth. I wouldn’t recommend this place to anyone ![Dried baked beans](https://a.travel-assets.com/ugc/hotel-reviews/53b4db09-e247-4a13-805d-ef165c015124-1754234172999.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![Dust & stains ](https://a.travel-assets.com/ugc/hotel-reviews/3cb81495-7644-4fde-bcd6-7a59788cd534-1754234167730.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![Dead moth in dust in dining room window next to our table](https://a.travel-assets.com/ugc/hotel-reviews/c8f86127-9217-4880-a6d2-6f24788a7898-1754234166937.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![Dirty splashes on the bedroom door ](https://a.travel-assets.com/ugc/hotel-reviews/63862a89-8029-4e38-89c8-5d792e73ac42-1754234162704.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Pamela Stayed 2 nights in Aug 2025 ### 10/10 Excellent #### Matthew 10 Jul 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### One Night Stay One night stay whilst visiting the races. Very convenient for centre of town and racecourse. Free parking at rear of hotel which was good. Skipped breakfast as it ended at 9.30 am. So popped over Wetherspoons instead only 2 minutes walk. ##### Matthew Stayed 1 night in Jul 2025 ### 10/10 Excellent #### Jonathan 8 Jun 2025 Lovely hotel ##### Jonathan Stayed 2 nights in Feb 2025 ## Expedia's Latest Trends ### Hotels > [The Coppid Beech Hotel](https://www.expedia.co.uk/Bracknell-Hotels-The-Coppid-Beech-Hotel.h3809.Hotel-Information) > > [Carden Park](https://www.expedia.co.uk/Chester-Hotels-Carden-Park.h190780.Hotel-Information) > > [Hampton by Hilton London Gatwick Airport](https://www.expedia.co.uk/Gatwick-Hotels-Hampton-By-Hilton-London-Gatwick-Airport.h7234788.Hotel-Information) > > [Hampton by Hilton London Stansted Airport](https://www.expedia.co.uk/Stansted-Hotels-Hampton-By-Hilton-London-Stansted-Airport.h18464320.Hotel-Information) > > [Stratford Manor Hotel](https://www.expedia.co.uk/Stratford-Upon-Avon-Hotels-Stratford-Manor.h27936.Hotel-Information) > > [Ashford International Hotel & Spa](https://www.expedia.co.uk/Ashford-Hotels-Ashford-International-Hotel.h527123.Hotel-Information) > > [Retallack Resort](https://www.expedia.co.uk/St-Columb-Major-Hotels-Retallack-Resort.h4537229.Hotel-Information) > > [Bloc Hotel London Gatwick Airport](https://www.expedia.co.uk/Gatwick-Hotels-Bloc-Hotel-London-Gatwick-Airport.h6594190.Hotel-Information) > > [Sand Bay Holiday Village](https://www.expedia.co.uk/Weston-Super-Mare-Hotels-Sand-Bay-Holiday-Village.h11443695.Hotel-Information) > > [St Michael's Resort](https://www.expedia.co.uk/Falmouth-Hotels-St-Michaels-Resort.h2951426.Hotel-Information) > > [Crowne Plaza Stratford Upon Avon by IHG](https://www.expedia.co.uk/Stratford-Upon-Avon-Hotels-Crowne-Plaza-Stratford-Upon-Avon.h11307.Hotel-Information) > > [Hilton London Gatwick Airport](https://www.expedia.co.uk/Gatwick-Hotels-Hilton-London-Gatwick-Airport.h20753.Hotel-Information) > > [Norbreck Castle Hotel](https://www.expedia.co.uk/Blackpool-Hotels-Norbreck-Castle-Hotel.h6377.Hotel-Information) > > [Eastwell Manor, Champneys Hotel & Spa](https://www.expedia.co.uk/Ashford-Hotels-Eastwell-Manor.h905662.Hotel-Information) > > [Camelot Castle Hotel](https://www.expedia.co.uk/Tintagel-Hotels-Camelot-Castle-Hotel.h8083111.Hotel-Information) > > [Hollins Hall Hotel, Golf & Country Club](https://www.expedia.co.uk/Shipley-Hotels-Hollins-Hall-Hotel.h63744.Hotel-Information) > > [Chesford Grange Hotel](https://www.expedia.co.uk/Kenilworth-Hotels-Chesford-Grange.h920291.Hotel-Information) > > [Grand Burstin Hotel Folkestone](https://www.expedia.co.uk/Folkestone-Hotels-Grand-Burstin-Hotel-Folkestone.h1201483.Hotel-Information) > > [The Mill Hotel & Spa](https://www.expedia.co.uk/Chester-Hotels-The-Mill-Hotel-Spa.h1695656.Hotel-Information) > > [Village Hotel Manchester Ashton](https://www.expedia.co.uk/Ashton-Under-Lyne-Hotels-Village-Hotel-Manchester-Ashton.h1848975.Hotel-Information) > > [The Winchester Hotel & Spa](https://www.expedia.co.uk/Winchester-Hotels-The-Winchester-Hotel-Spa.h26080.Hotel-Information) > > [Hilton at St George's Park, Burton Upon Trent](https://www.expedia.co.uk/Burton-On-Trent-Hotels-Hilton-At-St-Georges-Park.h5094740.Hotel-Information) > > [Radisson Blu Hotel Manchester, Airport](https://www.expedia.co.uk/Manchester-Hotels-Radisson-Blu-Hotel-Manchester.h120016.Hotel-Information) > > [The Spa Hotel](https://www.expedia.co.uk/Royal-Tunbridge-Wells-Hotels-The-Spa-Hotel.h8849.Hotel-Information) > > [Hythe Imperial Hotel Spa & Golf](https://www.expedia.co.uk/Hythe-Hotels-Hythe-Imperial-Hotel-Spa-Golf.h9108.Hotel-Information) > > [The Rutland Arms Hotel, Bakewell, Derbyshire](https://www.expedia.co.uk/Bakewell-Hotels-The-Rutland-Arms-Hotel.h792056.Hotel-Information) > > [Harbour Beach Club & Hotel](https://www.expedia.co.uk/Salcombe-Hotels-Harbour-Beach-Club-Hotel-Spa.h2261933.Hotel-Information) > > [Fistral Beach Hotel and Spa - Adults Only](https://www.expedia.co.uk/Newquay-Hotels-Fistral-Beach-Hotel-And-Spa-Adults-Only.h1895493.Hotel-Information) > > [Worcester Whitehouse](https://www.expedia.co.uk/Worcester-Hotels-Worcester-Whitehouse.h18498.Hotel-Information) > > [Cotswolds Hotel & Spa](https://www.expedia.co.uk/Chipping-Norton-Hotels-Cotswolds-Hotel-Spa.h13106835.Hotel-Information)