Search Hotels Near Universal City Dog Park, San Antonio

"Check in was fine, receptionist was friendly. I booked 2 rooms for 3 nights. Both rooms smelled very bad and the carpeting was soaking wet. We left our luggage in the rooms and went out to visit family in the area and when we returned, the one way road to the the hotel was closed for overnight construction work. There was no way to get back to hotel. I called hotel to get instructions on a back way to get to hotel, which involved cutting through parking lots and driving wrong way on a one- way road for a short bit. Finally made it to the hotel only to find room even more smelly. The smell was a bit overwhelming. I expressed my concern at the office and was told I had to talk to the manager the next day. I gave up and dealt with smelly room for the rest of the stay. The carpet finally did dry by the 3rd day. Also, there was no cleaning/maid service. No clean towels or bed making the entire 3 days."

"They really need to clean the rooms at all! The carpets were so dirty, that we found trash from other guests. We also can hear what the next room was doing. The breakfast was poor, that we couldn’t found spread cheese for 2 days! We preferred to have breakfast at Whataburger. In the parking lot, there were a lot of cats and they damaged the car’s hood."

"It was ok "

"I truly enjoyed my stay at this hotel. The room was large and clean, the shower was spectacular and the morning breakfast was so delicious as was the coffee. I would definitely recommend this hotel and will definitely be returning on my next trip to San Antonio TX."

"I came to this hotel for my uncle’s funeral and I was so impressed and I loved this hotel it was a home away from home. Nice apartment style everything was provided. I will be back to stay again.⭐️⭐️⭐️⭐️⭐️"

"Yvonne was so helpful and great customer service. Went above and beyond "

"Roaches everywhere, terrible condition, no staff is ever there, please avoid this property"

"Very happy"

"Ashley was amazing, was always communicating back to us. The house was big for the 4 of us, and it was beautiful. The entire area is quiet and friendly from all the neighbors we met.5 out of 5."