Title: Candlewood Suites San Antonio Schertz by IHG Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=55189&destination=Schertz%2C+Texas%2C+United+States+of+America&selected=59802872&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Candlewood Suites San Antonio Schertz by IHG Travelers appreciate convenient amenities at this Schertz hotel, where laundry facilities, a handy snack bar, and practical deli options simplify extended stays. ## Photo gallery for Candlewood Suites San Antonio Schertz by IHG ![Exterior - Candlewood Suites San Antonio Schertz by IHG (Schertz)](https://images.trvl-media.com/lodging/60000000/59810000/59802900/59802872/d44af5a6.jpg?impolicy=resizecrop&rw=598&ra=fit) ![BBQ/picnic Area - Candlewood Suites San Antonio Schertz by IHG (Schertz)](https://images.trvl-media.com/lodging/60000000/59810000/59802900/59802872/557c9995.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Exterior - Candlewood Suites San Antonio Schertz by IHG (Schertz)](https://images.trvl-media.com/lodging/60000000/59810000/59802900/59802872/cdb316a2.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Suite, 1 Bedroom | 1 bedroom, individually decorated, desk, laptop workspace - Candlewood Suites San Antonio Schertz by IHG (Schertz)](https://images.trvl-media.com/lodging/60000000/59810000/59802900/59802872/b20800fd.jpg?impolicy=resizecrop&rw=297&ra=fit) ![1 bedroom, individually decorated, desk, laptop workspace - Candlewood Suites San Antonio Schertz by IHG (Schertz)](https://images.trvl-media.com/lodging/60000000/59810000/59802900/59802872/65baa1af.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Candlewood Suites Schertz, an IHG Hotel, offers practical comforts near San Antonio's energy. Enjoy the seasonal outdoor pool, gym for fitness routines, and free WiFi to stay connected. The attentive staff is ready to assist with any needs. ## Reviews 8.2 Very good ## Popular amenities - Pool - Pet-friendly - Parking included - Free Wi-Fi - Air-conditioning - Gym £78 includes taxes & fees 5 Apr - 6 Apr ## Room options ### Check availability for these dates Tonight [Mar 30 - Mar 31](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-30&endDate=2026-03-31&selected=59802872&PinnedHotelID=59802872&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-30&endDate=2026-03-31&selected=59802872&PinnedHotelID=59802872&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Mar 31 - Apr 1](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-31&endDate=2026-04-01&selected=59802872&PinnedHotelID=59802872&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-31&endDate=2026-04-01&selected=59802872&PinnedHotelID=59802872&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Apr 3 - Apr 5](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-03&endDate=2026-04-05&selected=59802872&PinnedHotelID=59802872&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-03&endDate=2026-04-05&selected=59802872&PinnedHotelID=59802872&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Apr 10 - Apr 12](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-10&endDate=2026-04-12&selected=59802872&PinnedHotelID=59802872&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-10&endDate=2026-04-12&selected=59802872&PinnedHotelID=59802872&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 14 of 14 rooms ### View all photos for Studio Suite, 1 Queen Bed, Accessible (Communication) ![1 bedroom, individually decorated, desk, laptop workspace](https://images.trvl-media.com/lodging/60000000/59810000/59802900/59802872/7d1dc404.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Studio Suite, 1 Queen Bed, Accessible (Communication) 10.0 Exceptional 1 review - 355 sq ft - Sleeps 2 - 1 Queen Bed ### View all photos for Studio Suite, 1 King Bed ![1 bedroom, individually decorated, desk, laptop workspace](https://images.trvl-media.com/lodging/60000000/59810000/59802900/59802872/d010d339.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Studio Suite, 1 King Bed 9.0 Wonderful 6 reviews - 355 sq ft - 1 bedroom - Sleeps 2 - 1 King Bed ### View all photos for Studio Suite, 1 Queen Bed ![1 bedroom, individually decorated, desk, laptop workspace](https://images.trvl-media.com/lodging/60000000/59810000/59802900/59802872/7d1dc404.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Studio Suite, 1 Queen Bed 9.6 Exceptional 5 reviews - 355 sq ft - 1 bedroom - Sleeps 2 - 1 Queen Bed ### View all photos for Studio Suite, 2 Queen Beds, Accessible (Communication) ![1 bedroom, individually decorated, desk, laptop workspace](https://images.trvl-media.com/lodging/60000000/59810000/59802900/59802872/e82c4769.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Studio Suite, 2 Queen Beds, Accessible (Communication) 10.0 Exceptional 1 review - 377 sq ft - Sleeps 4 - 2 Queen Beds ### View all photos for Studio Suite, 1 Queen Bed, Accessible (Communications, Accessible Tub) ![1 bedroom, individually decorated, desk, laptop workspace](https://images.trvl-media.com/lodging/60000000/59810000/59802900/59802872/7d1dc404.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Studio Suite, 1 Queen Bed, Accessible (Communications, Accessible Tub) 9.0 Wonderful 2 reviews - 355 sq ft - 1 bedroom - Sleeps 2 - 1 Queen Bed ### View all photos for Studio Suite, 1 King Bed ![1 bedroom, individually decorated, desk, laptop workspace](https://images.trvl-media.com/lodging/60000000/59810000/59802900/59802872/d010d339.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Studio Suite, 1 King Bed 7.0 Good 2 reviews - 355 sq ft - Sleeps 2 - 1 King Bed ### View all photos for Studio Suite ![Studio Suite | 1 bedroom, individually decorated, desk, laptop workspace](https://images.trvl-media.com/lodging/60000000/59810000/59802900/59802872/c8f98cce.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Studio Suite 10.0 Exceptional 1 review - 355 sq ft - 1 bedroom - Sleeps 2 - 1 Single Bed ### View all photos for Studio Suite, 2 Queen Beds ![1 bedroom, individually decorated, desk, laptop workspace](https://images.trvl-media.com/lodging/60000000/59810000/59802900/59802872/e82c4769.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Studio Suite, 2 Queen Beds 8.8 Excellent 20 reviews - 376 sq ft - 1 bedroom - Sleeps 4 - 2 Queen Beds ### View all photos for Suite, 1 Bedroom, Accessible (Communication) ![1 bedroom, individually decorated, desk, laptop workspace](https://images.trvl-media.com/lodging/60000000/59810000/59802900/59802872/6da01366.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite, 1 Bedroom, Accessible (Communication) 10.0 Exceptional 1 review - 700 sq ft - 1 bedroom - Sleeps 4 - 1 King Bed ### View all photos for Suite, 1 Bedroom ![Suite, 1 Bedroom | 1 bedroom, individually decorated, desk, laptop workspace](https://images.trvl-media.com/lodging/60000000/59810000/59802900/59802872/af4d8aa6.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite, 1 Bedroom - 700 sq ft - 1 bedroom - Sleeps 4 - 1 King Bed and 1 Double Sofa Bed ### View all photos for Studio Suite, 1 King Bed with Sofa bed ![Studio Suite, 1 King Bed with Sofa bed | 1 bedroom, individually decorated, desk, laptop workspace](https://images.trvl-media.com/lodging/60000000/59810000/59802900/59802872/c173eae4.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Studio Suite, 1 King Bed with Sofa bed 10.0 Exceptional 1 review - 1 bedroom - Sleeps 4 - 1 King Bed and 1 Double Sofa Bed ### View all photos for Studio Suite, 1 King Bed, Accessible (Communication) ![1 bedroom, individually decorated, desk, laptop workspace](https://images.trvl-media.com/lodging/60000000/59810000/59802900/59802872/d010d339.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Studio Suite, 1 King Bed, Accessible (Communication) 10.0 Exceptional 1 review - 1 bedroom - Sleeps 2 - 1 King Bed ### View all photos for Studio Suite, 1 King Bed, Accessible (Communications, Accessible Tub) ![1 bedroom, individually decorated, desk, laptop workspace](https://images.trvl-media.com/lodging/60000000/59810000/59802900/59802872/d010d339.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Studio Suite, 1 King Bed, Accessible (Communications, Accessible Tub) - 1 bedroom - Sleeps 2 - 1 King Bed ### View all photos for Suite, 1 Bedroom, Accessible (Communications, Accessible Tub) ![1 bedroom, individually decorated, desk, laptop workspace](https://images.trvl-media.com/lodging/60000000/59810000/59802900/59802872/6da01366.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite, 1 Bedroom, Accessible (Communications, Accessible Tub) - 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Pool - Pet-friendly - Parking included - Free Wi-Fi 9.0 Wonderful 1,005 reviews £86 includes taxes & fees 6 Apr - 7 Apr [](https://www.expedia.co.uk/San-Antonio-Hotels-Hilton-Garden-Inn-San-Antonio-Live-Oak-Conference-Center.h13098136.Hotel-Information?chkin=2026-4-6&chkout=2026-4-7&rm1=a2®ionId=178303&destination=San Antonio (and vicinity)&destType=MARKET&latLong=29.42362,-98.4873&searchId=e2bb963f-3bd8-4430-95b8-ffb75d6a79f2&top_cur=GBP) ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FSan-Antonio-Hotels-Candlewood-Suites-San-Antonio-Schertz.h59802872.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FSan-Antonio-Hotels-Candlewood-Suites-San-Antonio-Schertz.h59802872.Hotel-Information) ## About the area Schertz is home to Candlewood Suites San Antonio Schertz by IHG. The area's natural beauty can be seen at Natural Bridge Caverns and Comal River. Schlitterbahn New Braunfels Waterpark and Laser Legend are also worth visiting. [Visit our Schertz travel guide](https://www.expedia.co.uk/Schertz.dx55189) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C29.59669%2C-98.28472&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=kpoD1k7KKF6kMWbPlqJBxfS_6mg=) 17145 N Interstate 35 Frontage Road, Schertz, TX, 78154 ### What's nearby - Regal Live Oak 3 min drive \- 4.2 miles - Laser Legend 4 min drive \- 4.7 miles - Olympia Hills Golf Course 5 min drive \- 3.1 miles - Rolling Oaks Mall 5 min drive \- 6.3 miles - Methodist Hospital Northeast 6 min drive \- 6.1 miles ### Getting around - San Antonio Station 22 min drive - San Antonio International Airport (SAT) 22 min drive ### Restaurants - McDonald's 18 min walk - QuikTrip 3 min drive - Bill Miller Bar-B-Q 18 min walk - Chick-fil-A 20 min walk - Whataburger 18 min walk ## About this property ### Candlewood Suites San Antonio Schertz by IHG Property highlights At Candlewood Suites San Antonio Schertz by IHG, you can look forward to a corner/local shop, laundry facilities and a gym. Stay connected with free in-room WiFi, and guests can find other amenities, such as a business centre and a snack bar/deli. You'll also enjoy the following perks during your stay: - A seasonal outdoor pool and a children's pool, along with sunloungers - Free self-parking - Concierge services, coffee/tea in reception and a computer station - A vending machine, barbecues and a 24-hour front desk - Guest reviews say great things about the helpful staff Room features All 80 individually decorated rooms include comforts such as laptop-friendly workspaces and air conditioning, as well as amenities such as free WiFi and sound-insulated walls. More amenities include: - Bathrooms with baths or showers and hairdryers - 43-inch flat-screen TVs with streaming services and premium channels - Free infant beds, coffee/tea makers and heating ## Similar properties ![Property entrance](https://images.trvl-media.com/lodging/2000000/1340000/1330400/1330319/50838641.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hampton Inn & Suites Schertz Schertz - Pool - Breakfast included - Pet-friendly - Parking included 8.8 Excellent 863 reviews £73 includes taxes & fees 6 Apr - 7 Apr [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-06&endDate=2026-04-07&selected=1330319&PinnedHotelID=1330319&HadPinnedHotel=true®ionId=-1&adults=2) ![Lobby](https://images.trvl-media.com/lodging/3000000/2360000/2353800/2353756/c4aab746.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### La Quinta Inn and Suites by Wyndham Schertz-San Antonio-Selma Schertz - Pool - Hot tub - Breakfast included - Pet-friendly 7.8 Good 1,001 reviews £77 includes taxes & fees 31 Mar - 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17 Apr [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-16&endDate=2026-04-17&selected=2958796&PinnedHotelID=2958796&HadPinnedHotel=true®ionId=-1&adults=2) [Compare similar properties](/Hotel-Search?startDate=2026-04-13&endDate=2026-04-14&selected=59802872&PinnedHotelID=59802872&HadPinnedHotel=true®ionId=-1&adults=2&comparePropertyIds=59802872,1330319,2353756,110167699,29874289) ## Property amenities ### Internet - Available in all rooms: Free WiFi and wired internet - Available in some public areas: Free WiFi ### Parking and transport - Free self parking on site - Limited on-site self parking - Wheelchair-accessible parking and van parking available - Onsite parking includes off-street options ### Food and drink - Coffee and tea in common areas - Snack bar/deli ### Things to do - Children's pool - Gym - Outdoor pool ### Family friendly - Children's pool - Grocery/convenience store - In-room cot - Laundry facilities - Outdoor pool - Snack bar/deli - Soundproofed rooms ### Conveniences - 24-hour front desk - Grocery/convenience store - Guidebooks - Laundry facilities - Luggage storage - Safe at front desk - Shared microwave - Vending machine ### Guest services - Concierge services - Housekeeping (daily) ### Business services - Business centre - Computer station ### Outdoors - Barbecue grill - Picnic area - Pool loungers ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Assistive listening devices - Bathroom emergency pull cord - Braille/raised signage - Grab bar near toilet - Lift - Raised toilet seat - Wheelchair accessible (may have limitations) - Wheelchair-accessible gym - Wheelchair-accessible parking - Wheelchair-accessible path of travel - Wheelchair-accessible path to lift - Wheelchair-accessible pool - Wheelchair-accessible registration desk - Wheelchair-accessible van parking ### More - 4 floors - Banquet hall - Built in 2020 - Smoke-free property ## Room amenities ### Bedroom - Bedsheets provided - Blackout drapes - Free cot ### Bathroom - Bathtub or shower - Hair dryer - Private bathroom - Towels provided ### Entertainment - 43-inch flat-screen TV with premium cable channels - Streaming services ### Food and drink - Coffee/tea maker - Restaurant dining guides ### More - Air conditioning - Desk - Free local calls - Heating - Individual decor - Iron/ironing board - Laptop workspace - Phone - Soundproofed rooms ## Policies ### Check-in Check-in start time: 3:00 PM; check-in end time: midnight Late check-in subject to availability Minimum check-in age - 21 ### Check-out Check-out before 11:00 AM Contactless check-out ### Special check-in instructions Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets Pets are allowed for an extra charge of USD 75.00 per pet, per day Service animals are welcome, and are exempt from fees ### Children and extra beds Children are welcome Rollaway/extra beds are not available. Free cots are available on request at the property ### Payment types at the property ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - Service fee: USD 5 per accommodation, per stay We have included all charges provided to us by the property. ### Optional extras - Pet fee: USD 75.00 per pet, per day - Service animals are exempt from fees The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards; cash is not accepted Cashless transactions are available Noise-free guestrooms cannot be guaranteed This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG) If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention The seasonal pool will be open from January to January Pool access available from 6:30 AM to 9:00 PM ### Property is also known as Candlewood Suites San Antonio Schertz Candlewood Suites San Antonio Schertz by IHG Hotel Candlewood Suites San Antonio Schertz an IHG Hotel Candlewood Suites San Antonio Schertz by IHG Schertz Candlewood Suites San Antonio Schertz by IHG Hotel Schertz ## Frequently asked questions ### Does Candlewood Suites San Antonio Schertz by IHG have a pool? ### How much does it cost to stay at Candlewood Suites San Antonio Schertz by IHG? ### Is Candlewood Suites San Antonio Schertz by IHG pet-friendly? ### How much is parking at Candlewood Suites San Antonio Schertz by IHG? ### What time is check-in at Candlewood Suites San Antonio Schertz by IHG? ### What time is check-out at Candlewood Suites San Antonio Schertz by IHG? ### Where is Candlewood Suites San Antonio Schertz by IHG located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Candlewood Suites San Antonio Schertz by IHG Reviews 8.2 ### Very good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 8.6 Cleanliness ### 8.2 Amenities ### 8.4 Staff & service ### 8.4 Property conditions & facilities 10 - Excellent 152 8 - Good 49 6 - Okay 34 4 - Poor 19 2 - Terrible 24 ## Reviews Verified ### 10/10 Excellent #### Lisa 16 Mar 2026 Liked: Cleanliness, staff & service, amenities, property conditions & facilities the rooms were clean, and the staff was nice. ##### Lisa Stayed 1 night in Mar 2026 Verified ### 10/10 Excellent #### Brian 14 Sept 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Had a great stay. They are even dog friendly. Only down fall is the area around it right now, there is a lot of construction but not Candlewoods fault ##### Brian Stayed 2 nights in Sep 2025 Verified ### 10/10 Excellent #### Jessica 16 Jun 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Very good rates and clean rooms ##### Jessica Stayed 1 night in May 2025 Verified ### 10/10 Excellent #### Ezequiel 15 Aug 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Check in was easy and our room size was great! ##### Ezequiel Stayed 1 night in Aug 2023 Verified ### 6/10 Okay #### Kathrin 25 May 2025 The room was fine and clean; the area is industrial and loud because it is so close to the highway ##### Kathrin Stayed 2 nights in May 2025 Verified ### 10/10 Excellent #### Chad 16 Dec 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Well laid out bathroom. Comfortable bed and great A/C. ##### Chad Stayed 1 night in Dec 2024 Verified ### 10/10 Excellent #### Linda 17 Feb 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort The room was very clean and staff very helpful ##### Linda Stayed 3 nights in Feb 2024 Verified ### 10/10 Excellent #### Leonardo 26 May 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort The staff was really friendly and they went advice and beyond for us. ##### Leonardo Stayed 2 nights in May 2024 Verified ### 10/10 Excellent #### Karen 28 Mar 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The staff at the hotel were all incredibly kind and helpful! The room was clean and comfortable with everything we needed to cook meals. Will stay here on our next trip to San Antonio! ##### Karen Stayed 5 nights in Mar 2024 Verified ### 10/10 Excellent #### joey 16 Dec 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Super clean room and property all together ##### joey Stayed 2 nights in Dec 2024 Verified ### 10/10 Excellent #### Olivia 21 Jul 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The hotel was nice and clean. We got the double queen bed room and it was a very big room. Felt like a home away from home. ##### Olivia Stayed 1 night in Jul 2024 Verified ### 6/10 Okay #### Ruben 28 Apr 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The stay at this location was good. It was quiet and convenient. The only complaint I have is that I booked a King size bed but was given a queen size bed. Also, the room did not have a remote for the tv the entire stay. Other than that, everything was good. ##### Ruben Stayed 2 nights in Apr 2025 Verified ### 10/10 Excellent #### Cindy 30 Dec 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The staff is very friendly and the room was very nice if there was anything needed it was to have more dish towels in the room. ##### Cindy Stayed 2 nights in Dec 2023 Verified ### 10/10 Excellent #### Maria 1 Aug 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Clean, comfortable and spacious Loved the place, looks new. Beds were comfortable. Room was clean and spacious! Definitely recommend! ##### Maria Stayed 2 nights in Jul 2023 Verified ### 10/10 Excellent #### Roy 8 Aug 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Everything was good ##### Roy Stayed 1 night in Jul 2023 Verified ### 10/10 Excellent #### Lisa 23 Oct 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Good place to stay Great place to stay while visiting family. Had small issues while there. No towels in our bathroom and found a single shoe in closet in our room. Other then that is was a good stay. ##### Lisa Stayed 7 nights in Oct 2023 Verified ### 10/10 Excellent #### Jasmine 17 Feb 2024 Liked: Cleanliness, staff & service, property conditions & facilities Nice and spacious room. Only complaint was the ice maker didn’t work but everything else was great! ##### Jasmine Stayed 2 nights in Feb 2024 Verified ### 10/10 Excellent #### Joshua 21 Jan 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Ice storm in Dallas My SO could not drive back to the Dallas area on Monday night due to the bitter freeze, so we booked an additional night at Candlewood. The service was excellent! The room was clean! We’ve stayed here before and it never fails to satisfy us. ##### Joshua Stayed 1 night in Jan 2024 Verified ### 6/10 Okay #### Tyler 2 Jun 2025 Liked: Cleanliness, staff & service Disliked: Amenities, property conditions & facilities The staff was perfect and amazing. However, several issues came up. There was a burned out bulb in our room, the door wouldnt open or latch shut sometimes. Additonally, the tv remote was missing, the elevator feels like its about to break constantly and doesnt come to the upper floors after midnight for some reason. And our key cards stopped working two days before check out. This combined with the large amounts of construcrion that literally blocks most of the access to and from the hotel made it less than ideal. ##### Tyler Stayed 4 nights in May 2025 Verified ### 10/10 Excellent #### Jaime 1 Jan 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Awesome stay!! I had an awesome stay here in Schertz. This Candlewood is amazing. The bed was great. Awesome pillows. It was quiet.my room was by the entrance alongside the reception desk and it was surprisingly not loud whatsoever. The young Lady whom I forgot to get her name, was Awesome! Very attentive and gave me the rundown on the operation of the "store" if you will. They have free coffee 24/7\. In a day and time where nothing is free...it was here! This is a great place to stay if you're into staying in a clean, quiet, very comfortable beds, type of place, well this is it. Definitely will make it a point to visit again. ##### Jaime Stayed 1 night in Dec 2024 Verified ### 8/10 Good #### Kim 25 Mar 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Good stay🤓 Great room, a lot of traffic noise. The ice maker in freezer did not work. We did not need a whole lot of ice anyway. Overall a really good room. ##### Kim Stayed 2 nights in Mar 2024 Verified ### 10/10 Excellent #### Pamala 6 Aug 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The Suite was so nice We loved the kitchenette area, my husband and I were able to fix breakfast without having to buy it. We had a small incident in the first room we had and they didn't hesitate to give us with another room. They apologized for the inconvenience . Overall , everything was nice and the staff was very helpful. I am going to stay there again when I go back to Sann Antonio, TX. ##### Pamala Stayed 9 nights in Jul 2023 Verified ### 8/10 Good #### Arthur 12 Apr 2024 Liked: Cleanliness, staff & service, property conditions & facilities The staff was friendly and helpful! Next to the freeway with construction made some rooms noisy. Some of the pots and pans were worn and could use replacements. The shower curtains could be longer to keep the shower water in the tub. The pullout bed was slightly better than sleeping on the floor. Overall, good. Would stay there again. ##### Arthur Stayed 7 nights in Apr 2024 Verified ### 8/10 Good #### Norma 25 Aug 2023 Liked: Staff & service, room comfort The hotel had a strong oder of smoke as we walked into the lobby. Then our room also had the smoke oder. When we showed water ran all into the bathroom. We had to use the towels to dry the floor. The bed was comfortable. ##### Norma Stayed 1 night in Aug 2023 Verified ### 4/10 Poor #### Dave 2 Sept 2025 Liked: Cleanliness, property conditions & facilities, room comfort Disliked: Staff & service #### House keepers need to be retrained. The lobby staff was very polite. I met all 4 of them at my door when there was some confusion about my check In. 😂 The problem was with the cleaning crew. Since I had a dog, the first day I left my dog in the room and I told the cleaning staff all I needed was towels, coffee and creamer. She was a young lady Caucasian with blond long hair. Very nice and got me all I needed. The second day I was leaving for 4 hours and told the cleaning lady in the hall if she could clean my room in that window. She told me she would try but had other rooms to clean. I then asked if she could just put towels and coffee there. And that never happened. I had to go get it myself at the lobby. And that was theee hours after I called down for it and it just could not get delivered. The next day I asked a thin lady with short black hair for towels and coffee. She almost ran to get it for me. The last day I was there I went to see the Alamo and was going to ask to have the room cleaned. I went to the room where the male housekeeper was at and looked in. He was sitting in the chair with his eyes shut and headphones on. I said screw it. I got my own stuff again. So in 4 days my room was never cleaned or bed made. I did the cleaning. Half The cleaning staff were worthless. Everyone else was super nice. I always leave a $25 tip for the housekeepers. It this is the first time I walked away without leaving a tip. Just because of two that made all of them look bad. ##### Dave Stayed 4 nights in Aug 2025 ---