Jumana Bali Ungasan Resort Manage by Hilton - CHSE Certified

Photo gallery for Jumana Bali Ungasan Resort Manage by Hilton - CHSE Certified

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On the beach
On the beach
On the beach
2 outdoor pools, pool umbrellas, pool loungers

Overview of Jumana Bali Ungasan Resort Manage by Hilton - CHSE Certified

Jumana Bali Ungasan Resort Manage by Hilton - CHSE Certified

5.0 star property

4.5/5 Wonderful

Guests rated this property 4.5/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Restaurant
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitiser provided
  • Personal protective equipment
Map
Jl. Melasti, Banjar Kelod, Ungasan, Bali, 80364

Explore the area

  • AirportDenpasar (DPS-Ngurah Rai Intl.)39 min drive
  • Popular LocationKuta Beach48 min drive
  • Popular LocationLegian Beach52 min drive
  • Popular LocationSanur Beach56 min drive

Choose dates to view prices

About this area

Ungasan

Located in Ungasan, Jumana Bali Ungasan Resort Manage by Hilton - CHSE Certified is in the suburbs and on the beach. Bali Bombing Memorial is a notable landmark, and the area's natural beauty can be seen at Melasti Beach and Jimbaran Beach. Travelling with kids? Consider Jenggala Factory and New Kuta Green Park. Take the opportunity to explore the area for outdoor excitement like hiking/biking trails.

What's nearby

  • Melasti Beach - 9 min walk
  • Green Bowl Beach - 6 min drive
  • Kuta Beach - 48 min drive
  • Legian Beach - 52 min drive
  • Sanur Beach - 56 min drive

Getting around

  • Denpasar (DPS-Ngurah Rai Intl.) - 39 min drive

About this property

Jumana Bali Ungasan Resort Manage by Hilton - CHSE Certified

Upscale resort on the beach, with 2 outdoor swimming pools
At Jumana Bali Ungasan Resort Manage by Hilton - CHSE Certified, hit the beach, dine on-site at Ju.Ma.Na Restaurant or enjoy a drink at one of the resort's 2 bars/lounges.
Jumana Bali Ungasan Resort Manage by Hilton - CHSE Certified offers 73 air-conditioned accommodations with private pools and DVD players. Rooms open to lanais. This individually furnished accommodation has separate living rooms and includes dining tables. Beds feature down comforters. A pillow menu is available. 42-inch LCD televisions come with cable channels. Coffee/tea makers and minibars are provided. Bathrooms include a separate bath and shower with a rainfall showerhead, spring water baths, bathrobes and slippers.

This Ungasan resort provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include a safe and complimentary bottles of water. Microwaves, in-room massages and an iron/ironing board can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Languages spoken

Chinese (Mandarin), English, French, German, Indonesian, Japanese, Korean, Malay, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected

Social distancing

Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch, dinner and through room service
Reservations are required for the use of certain on-site facilities
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Free self-parking on site
  • Free valet parking on site
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Buffet breakfast available for a fee daily 7:00 AM–10:00 AM: IDR 526000-700000 for adults and IDR 263000-526000 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 2 bars/lounges
  • 24-hour room service

Restaurants on site

  • Ju.Ma.Na Restaurant

Things to do

  • 2 outdoor pools
  • Children's pool
  • Fitness centre
  • Free bike hire

Family friendly

  • 2 outdoor pools
  • Babysitting (surcharge)
  • Children's pool
  • Dining table
  • DVD player
  • Free cots/infant beds
  • In-room childcare (surcharge)
  • Laundry facilities
  • Microwave (on request)
  • Rollaway/extra beds (surcharge)
  • Separate dining area
  • Separate living room
  • Snack bar/deli
  • Soundproofed rooms
  • Supervised childcare (surcharge)

Conveniences

  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand
  • Library

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Outdoors

  • BBQ grill(s)
  • Beachfront location
  • Garden
  • Outdoor play area
  • Pool sunloungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Braille signage
  • Grab bar near toilet
  • In-room accessibility
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)
  • Wheelchairs available on site

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Down duvet
  • Free cots/infant beds
  • Pillow menu
  • Rollaway/extra beds (surcharge)

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bath and shower
  • Spring water bath
  • Towels
  • Toothbrush and toothpaste

Entertainment

  • 42-inch LCD TV
  • TV channels
  • DVD player

Food and drink

  • Coffee/tea maker
  • Dining room
  • Dining table
  • Free bottled water
  • Microwave (on request)
  • Minibar

Outdoor space

  • Lanai
  • Garden

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Electrical adapters/chargers
  • In-room massage
  • Individually furnished
  • Iron/ironing board (on request)
  • Laptop-friendly workspace
  • Phone
  • Private pool
  • Safe
  • Separate living room
  • Separate sitting area
  • Slippers
  • Soundproofing
  • Turndown service

Similar properties

See similar properties

Policies

Check-in

Check-in from 2:00 PM - midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 6:00 AM please contact the property in advance using the information on the booking confirmation
This is a CHSE certified property. CHSE (Clean, Health, Safety, and Environment) is a health and safety certification issued by the Indonesian Ministry of Tourism and Creative Economy. When traveling to Indonesia, guests will be required to book a minimum number of nights at a CHSE certified accommodation, check government regulations for more details.

Renovations and closures

The property will be renovating from 30 May 2022 to 30 April 2023 (completion date subject to change). The following areas are affected:
  • One of the dining venues
  • Bar/lounge
  • Business centre
  • Fitness facilities
  • Front desk
  • Lobby
  • Selected guestrooms

Guests will have access to the following alternative facilities during the renovation:

  • Outdoor pool
  • Recreational facilities

In accordance with local regulations, all visitors must remain within the property during Seclusion Day (Nyepi)/Hindu New Year for a 24-hour period (starting at 6 AM). Seclusion Day typically falls in March or April (dates subject to change each year). Check-in and check-out will not be possible on that date. Ngurah Rai Airport (Bali International Airport) is also closed on Seclusion Day.
During renovations, the resort will make every effort to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Kids stay free! Up to 2 children stay free when using existing bedding
Rollaway/extra beds are available for IDR 1929000.0 per night.
Free cots (infant beds)

Payment types at the property

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Breakfast fee: between IDR 526000 and IDR 700000 for adults, and IDR 263000 and IDR 526000 for children (approximately)
  • Airport shuttle fee: IDR 370000 per vehicle (one-way)
  • Airport shuttle fee per child: IDR 370000.00 (one-way), (up to 12 years old)
  • Rollaway bed fee: IDR 1929000.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
A car is recommended for transport to and from this property

Property is also known as

Banyan Tree Hotel Ungasan
Banyan Tree Ungasan
Ungasan Banyan Tree
Banyan Tree Ungasan, Bali Hotel Ungasan
Banyan Tree Ungasan Resort

Overall score and ratings

4.5

Wonderful

Rating 5 - Excellent. 134 out of 205 reviews
5 - Excellent 65%
Rating 4 - Good. 49 out of 205 reviews
4 - Good 24%
Rating 3 - Okay. 12 out of 205 reviews
3 - Okay 6%
Rating 2 - Poor. 9 out of 205 reviews
2 - Poor 4%
Rating 1 - Terrible. 1 out of 205 reviews
1 - Terrible 0%

4.5/5

Cleanliness

4.5/5

Staff & service

4.4/5

Amenities

4.4/5

Property conditions & facilities

4.5/5

Eco-friendliness

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Where do we begin!? This was our honeymoon resort and I must say, it didn’t fail to impress and exceed our expectations! From the moment we stepped into the resort, we were welcomed by a very polite and friendly manager named Krishna. He was very inviting and ensured our honeymoon experience was going to be smooth and enjoyable. He didn’t fail on his promise! The same goes for all the other staff members of the Jumana Resort, especially the following people: Janu, Cana, Darsana, Ariani, Desu and many others. All of them made us feel at home and were ALWAYS attentive to our needs. They always had a smile on their faces and I wonder where they get their relentless enthusiasm from because it was simply amazing. The staff were always interested in how our daily activities went and if we needed anything. They were so caring and good with advice. It literally felt like they were our family. Furthermore, Janu was a STAR in our eyes because he went above and beyond to ensure nothing was left amiss with our experiences in the resort and with the issues we had with our booked activities. He really looked after us well and we cannot thank him, Krishna and the team enough! Moving onto the property; one word - WOW! We stayed in the premier ocean view villa and oh my god, the views and the infinity pool were extravagant! The indoors was nothing less in terms of luxury. We would definitely come back because it’s the best place we’ve ever stayed. WE HIGHLY RECOMMEND!
Stayed 8 nights in May 2022

5/5 Excellent

Business traveller, Travelled with partner
excellent
Stayed 1 night in Mar 2022

5/5 Excellent

Liked: Cleanliness
Stayed 2 nights in Dec 2021

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We stayed at cliff ocean view villa ( free upgrade ) with stunning view. The interior of the villa is exquisite with awesome infinity pool. All of the staff are very kind and helpful. One of the best resorts in Bali.
Stayed 3 nights in Dec 2020

5/5 Excellent

Business traveller, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of great hotel, will stay next time, helpful hotel staf and nice environment
Stayed 1 night in Oct 2020