Title: Protea Hotel Fire & Ice! by Marriott Durban Umhlanga Ridge Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Protea Hotel Fire & Ice! by Marriott Durban Umhlanga Ridge Family-friendly hotel connected to the convention centre in uMhlanga with a rooftop terrace ## Photo gallery for Protea Hotel Fire & Ice! by Marriott Durban Umhlanga Ridge ![Outdoor pool, pool loungers - Protea Hotel Fire & Ice! by Marriott Durban Umhlanga Ridge (Umhlanga)](https://images.trvl-media.com/lodging/4000000/3020000/3015100/3015058/797ed78e.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Property video](https://mediaim.expedia.com/video/5CE9271FE4B2397E89B94FCEB9271216/99257d9b-7805-4538-8371-97c2af39ee7c-thumbnail.jpg?impolicy=resizecrop&rw=1280) ![Terrace/patio - Protea Hotel Fire & Ice! by Marriott Durban Umhlanga Ridge (Umhlanga)](https://images.trvl-media.com/lodging/4000000/3020000/3015100/3015058/7ec1e31d.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Premium bedding, in-room safe, individually decorated - Protea Hotel Fire & Ice! by Marriott Durban Umhlanga Ridge (Umhlanga)](https://images.trvl-media.com/lodging/4000000/3020000/3015100/3015058/9d7e31fe.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Bar (on property) - Protea Hotel Fire & Ice! by Marriott Durban Umhlanga Ridge (Umhlanga)](https://images.trvl-media.com/lodging/4000000/3020000/3015100/3015058/83d872db.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies A rooftop terrace, a garden and dry cleaning/laundry services are just a few of the amenities provided at Protea Hotel Fire & Ice! by Marriott Durban Umhlanga Ridge. The on-site restaurant offers breakfast, lunch and dinner. Free in-room WiFi is available to all guests, along with a bar and a gym. ## Reviews 8.6 Excellent ## Popular amenities - Pool - Free Wi-Fi - Restaurant - Air-conditioning - Gym - Breakfast available £81 includes taxes & fees 31 Jan - 1 Feb ## Check prices for these days [Tonight ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-28&endDate=2026-01-29&selected=3015058&PinnedHotelID=3015058&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-28&endDate=2026-01-29&selected=3015058&PinnedHotelID=3015058&HadPinnedHotel=true®ionId=-1&adults=2) [Tomorrow ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-29&endDate=2026-01-30&selected=3015058&PinnedHotelID=3015058&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-29&endDate=2026-01-30&selected=3015058&PinnedHotelID=3015058&HadPinnedHotel=true®ionId=-1&adults=2) [This weekend ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-30&endDate=2026-02-01&selected=3015058&PinnedHotelID=3015058&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-30&endDate=2026-02-01&selected=3015058&PinnedHotelID=3015058&HadPinnedHotel=true®ionId=-1&adults=2) [Next weekend ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-06&endDate=2026-02-08&selected=3015058&PinnedHotelID=3015058&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-06&endDate=2026-02-08&selected=3015058&PinnedHotelID=3015058&HadPinnedHotel=true®ionId=-1&adults=2) ## Room options All rooms 2 beds 1 bed Showing 8 of 8 rooms ### View all photos for Room, 2 Double Beds ![Room, 2 Double Beds | Premium bedding, in-room safe, individually decorated](https://images.trvl-media.com/lodging/4000000/3020000/3015100/3015058/0772fb86.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room, 2 Double Beds ### Highlights Separate dining area Individually furnished Individually decorated Air conditioning Mini-fridge LCD TV Separate bedroom Premium bedding - 323 sq ft - 1 bedroom - Sleeps 4 - 2 Double Beds ### View all photos for Apartment, 2 Bedrooms ![Premium bedding, in-room safe, individually decorated](https://images.trvl-media.com/lodging/4000000/3020000/3015100/3015058/9d7e31fe.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Apartment, 2 Bedrooms 10.0 Exceptional 7 reviews ### Highlights Balcony Separate dining area Individually furnished Individually decorated Air conditioning Mini-fridge LCD TV 2 bedrooms - City view - 797 sq ft - 2 bedrooms - Sleeps 4 - 1 King Bed ### View all photos for Apartment, 2 Bedrooms ![Premium bedding, in-room safe, individually decorated](https://images.trvl-media.com/lodging/4000000/3020000/3015100/3015058/c20ae7f0.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Apartment, 2 Bedrooms ### Highlights Balcony Separate dining area Individually furnished Individually decorated Air conditioning Mini-fridge LCD TV 2 bedrooms - City view - 796 sq ft - 2 bedrooms - Sleeps 3 - 1 King Bed ### View all photos for Loft, 1 Bedroom ![Loft, 1 Bedroom | Premium bedding, in-room safe, individually decorated](https://images.trvl-media.com/lodging/4000000/3020000/3015100/3015058/cd581712.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Loft, 1 Bedroom 10.0 Exceptional 3 reviews ### Highlights Separate sitting area Individually furnished Individually decorated Air conditioning Mini-fridge LCD TV Separate bedroom Premium bedding - Park view - 807 sq ft - 1 bedroom - Sleeps 2 - 1 King Bed ### View all photos for Executive Suite, 1 Bedroom, Balcony ![Executive Suite, 1 Bedroom, Balcony | Lounge](https://images.trvl-media.com/lodging/4000000/3020000/3015100/3015058/ae4b48fb.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Executive Suite, 1 Bedroom, Balcony ### Highlights Balcony Separate sitting area Individually furnished Individually decorated Air conditioning Mini-fridge LCD TV Separate bedroom - Park view - 614 sq ft - 1 bedroom - Sleeps 2 - 1 King Bed ### View all photos for Room, 1 King Bed ![Room, 1 King Bed | Premium bedding, in-room safe, individually decorated](https://images.trvl-media.com/lodging/4000000/3020000/3015100/3015058/03222a30.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room, 1 King Bed 9.4 Exceptional 8 reviews ### Highlights Individually furnished Individually decorated Air conditioning Mini-fridge LCD TV 3 bedrooms Premium bedding Blackout curtains - Park view - 237 sq ft - 3 bedrooms - Sleeps 2 - 1 King Bed ### View all photos for Room, 2 Single Beds ![Room, 2 Single Beds | Premium bedding, in-room safe, individually decorated](https://images.trvl-media.com/lodging/4000000/3020000/3015100/3015058/4411cbb1.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room, 2 Single Beds 10.0 Exceptional 1 review ### Highlights Individually furnished Individually decorated Air conditioning Mini-fridge LCD TV Separate bedroom Premium bedding Blackout curtains - Park view - 237 sq ft - 1 bedroom - Sleeps 2 - 2 Single Beds ### View all photos for Room, 1 Double Bed ![Room, 1 Double Bed | Premium bedding, in-room safe, individually decorated](https://images.trvl-media.com/lodging/4000000/3020000/3015100/3015058/30aa1600.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room, 1 Double Bed ### Highlights Individually furnished Individually decorated Air conditioning Mini-fridge LCD TV Separate bedroom Premium bedding Blackout curtains - Park view - 237 sq ft - 1 bedroom - Sleeps 2 - 1 Double Bed ## You may also like Ad ![Lobby](https://images.trvl-media.com/lodging/1000000/990000/983600/983584/d8fb426b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### City Lodge Hotel Umhlanga Ridge Umhlanga - Pool - Parking included - Free Wi-Fi - Restaurant 8.8 Excellent 260 reviews £77 includes taxes & fees 30 Jan - 31 Jan [](https://www.expedia.co.uk/Umhlanga-Hotels-City-Lodge-Hotel-Umhlanga-Ridge.h983584.Hotel-Information?chkin=2026-1-30&chkout=2026-1-31&rm1=a2®ionId=12095&destination=uMhlanga&destType=MARKET&latLong=-29.737146,31.073635&searchId=479744a9-7d06-4be5-826c-32ffc5bfbc17&top_cur=GBP) Ad ![Rooftop terrace](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/60000000/59820000/59813400/59813354/e0db1825_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Premier Hotel Umhlanga Umhlanga - Pool - Parking included - Free Wi-Fi - Restaurant 8.8 Excellent 104 reviews £83 includes taxes & fees 29 Jan - 30 Jan [](https://www.expedia.co.uk/Umhlanga-Hotels-Premier-Hotel-Umhlanga.h59813354.Hotel-Information?chkin=2026-1-29&chkout=2026-1-30&rm1=a2®ionId=12095&destination=uMhlanga&destType=MARKET&latLong=-29.737146,31.073635&searchId=479744a9-7d06-4be5-826c-32ffc5bfbc17&top_cur=GBP) Ad ![Exterior](https://images.trvl-media.com/lodging/16000000/15990000/15983800/15983703/11e5f3a4.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Garden Court Umhlanga uMhlanga - 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Pool - Breakfast included - Spa - Parking included 9.0 Wonderful 133 reviews £226 includes taxes & fees 16 Feb - 17 Feb [](https://www.expedia.co.uk/Umhlanga-Hotels-Beverly-Hills.h27770.Hotel-Information?chkin=2026-2-16&chkout=2026-2-17&rm1=a2®ionId=12095&destination=uMhlanga&destType=MARKET&latLong=-29.737146,31.073635&searchId=479744a9-7d06-4be5-826c-32ffc5bfbc17&top_cur=GBP) ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FUmhlanga-Hotels-Protea-Hotel-Fire-Ice-By-Marriott-Durban-Umhlanga-Ridge.h3015058.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FUmhlanga-Hotels-Protea-Hotel-Fire-Ice-By-Marriott-Durban-Umhlanga-Ridge.h3015058.Hotel-Information) ## About the area Located in uMhlanga, Protea Hotel Fire & Ice! by Marriott Durban Umhlanga Ridge is connected to a shopping centre. Ster-Kinekor Gateway and Mount Edgecombe Country Club are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Umhlanga Rocks Beach and Beachwood Mangroves Nature Reserve. Travelling with kids? Consider uShaka Marine World and Japanese Gardens. Discover the area's water adventures with snorkelling, windsurfing and surfing/body boarding nearby, or enjoy the great outdoors with mountain biking. [Visit our uMhlanga travel guide](https://www.expedia.co.uk/UMhlanga.dx12095) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C-29.72414%2C31.06869&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=IpNhglCpppsMIZ_KF7Pw2hqUkUs=) 14 Palm Boulevard, Umhlanga Ridge, Umhlanga Rocks, Umhlanga, KwaZulu-Natal, 4320 ### What's nearby - ![Terracotta Army Exhibition with life size replicas of the army highlighted with #blue light](https://images.trvl-media.com/place/12095/fa397c0e-0c61-48c5-81e3-e7bd50b5fa73.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Gateway Theatre of Shopping 1 min walk \- 0.1 miles - ![Umhlanga Rocks Beach featuring a beach, a lighthouse and landscape views](https://images.trvl-media.com/place/6090675/52d6837b-b1bc-4cfe-bb5c-7382877e2129.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Umhlanga Rocks Beach 3 min drive \- 1.4 miles - ![Umhlanga Lighthouse which includes a lighthouse and general coastal views](https://images.trvl-media.com/place/6169837/cfc70c7e-e91a-45f2-b58f-34df472a8dde.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Umhlanga Lighthouse 3 min drive \- 1.6 miles - Umhlanga Hospital 5 min walk \- 0.3 miles - KwaZulu-Natal Sharks Board 7 min walk \- 0.4 miles ### Getting around - Durban (DUR-King Shaka Intl.) 23 min drive ### Restaurants - Starbucks 5 min walk - Simply Asia 5 min walk - Ocean Basket 4 min walk - Nespresso Gateway 15 min walk - Mugg & Bean 5 min walk ## About this property ### Protea Hotel Fire & Ice! by Marriott Durban Umhlanga Ridge Upscale family-friendly hotel near Umhlanga Rocks Beach Take advantage of a rooftop terrace, a garden and dry cleaning/laundry services at Protea Hotel Fire & Ice! by Marriott Durban Umhlanga Ridge. The on-site restaurant offers breakfast, lunch and dinner. In addition to a bar and a gym, guests can connect to free in-room WiFi. Other perks include: - An outdoor pool, along with sunloungers - Buffet breakfast (surcharge), self-parking (surcharge) and a round-trip airport shuttle (surcharge) - Express check-out, express check-in and a 24-hour front desk - A lift, a computer station and a porter/bellboy - Guest reviews speak highly of the helpful staff Room features All 205 individually furnished rooms boast comforts, such as premium bedding and laptop-compatible safes, as well as perks, such as laptop-friendly workspaces and air conditioning. More conveniences in all rooms include: - Free tea bags/instant coffee and electric kettles - Free toiletries and hairdryers - 32-inch LCD TVs with premium channels - Wardrobes/cupboards, mini fridges and daily housekeeping ## Similar properties ![View from property](https://images.trvl-media.com/lodging/21000000/20220000/20213800/20213799/9fa2ee86.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Durban Spa Durban Beachfront - Pool - Hot tub - Kitchen - Free Wi-Fi 7.2 Good 17 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-11&endDate=2026-02-12&selected=20213799&PinnedHotelID=20213799&HadPinnedHotel=true®ionId=-1&adults=2) ![Lobby sitting area](https://images.trvl-media.com/lodging/2000000/1140000/1138000/1137921/63b48c28.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Protea Hotel by Marriott Durban Umhlanga Umhlanga - Free Wi-Fi - Restaurant - Air-conditioning - Breakfast available 8.6 Excellent 512 reviews £86 includes taxes & fees 6 Feb - 7 Feb [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-06&endDate=2026-02-07&selected=1137921&PinnedHotelID=1137921&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool, open 9:00 AM to 6:00 PM, pool umbrellas, pool loungers](https://images.trvl-media.com/lodging/60000000/59190000/59185900/59185885/4d2a0b74.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hilton Garden Inn Umhlanga Arch Umhlanga - 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Breakfast available 8.0 Very good 456 reviews £39 includes taxes & fees 1 Feb - 2 Feb [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-01&endDate=2026-02-02&selected=8402050&PinnedHotelID=8402050&HadPinnedHotel=true®ionId=-1&adults=2) [Compare similar properties](/Hotel-Search?startDate=2026-02-11&endDate=2026-02-12&selected=3015058&PinnedHotelID=3015058&HadPinnedHotel=true®ionId=-1&adults=2&comparePropertyIds=3015058,20213799,1137921,59185885,46806) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transport - Height restrictions apply for on-site parking - 24-hour return airport shuttle on request for a surcharge - Parking on site (ZAR 65 per night) - Limited on-site self parking - Wheelchair-accessible parking available ### Food and drink - Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: ZAR 250 per person - A bar/lounge - A restaurant - Coffee and tea in common areas ### Things to do - Gym - Outdoor pool ### Family friendly - Laundry facilities - Mini-fridge - Outdoor pool ### Conveniences - 24-hour front desk - Laundry facilities - Luggage storage - Safe at front desk ### Guest services - Dry cleaning/laundry service - Housekeeping (daily) - Porter/bellhop ### Business services - Business centre - Computer station - Conference centre - Meeting rooms ### Outdoors - Garden - In a state park - Pool loungers - Rooftop terrace ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - 5 accessible parking spaces - Front entrance ramp - Lift (99 centimetre wide door) - Raised toilet seat (50 centimetre high) - Well-lit path to entrance - Wheelchair accessible (may have limitations) - Wheelchair-accessible business centre - Wheelchair-accessible gym - Wheelchair-accessible lounge - Wheelchair-accessible parking - Wheelchair-accessible path of travel - Wheelchair-accessible path to lift - Wheelchair-accessible pool - Wheelchair-accessible public bathroom - Wheelchair-accessible restaurant - Wheelchairs on site ### More - 1 building - 7 floors - Banquet hall - Built in 2009 - No plastic coffee stirrers - Smoke-free property ## Room amenities ### Bedroom - Blackout drapes - Premium bedding ### Bathroom - Free toiletries - Hair dryer - Towels provided ### Entertainment - 32-inch LCD TV with premium satellite channels ### Food and drink - Electric kettle - Free bottled water - Late-night room service - Mini-fridge - Restaurant dining guides - Tea bags/instant coffee ### More - Air conditioning - Desk - Individual decor - Individual furnishings - Iron/ironing board - Laptop workspace - Laptop-compatible safe - Phone ## Policies ### Check-in Check-in start time: 2:00 PM; check-in end time: midnight Early check-in subject to availability Early check-in is available for a fee Express check-in available Minimum check-in age - 21 ### Check-out Check-out before 11 AM Late check-out subject to availability A late check-out fee will be charged Express check-out available ### Special check-in instructions Front desk staff will greet guests on arrival at the property For any questions, please contact the property using the information on the booking confirmation Information provided by the property may be translated using automated translation tools This property requires full payment at check-in. ### Access methods Staffed front desk ### Pets Pets not allowed ### Children and extra beds Children are welcome 2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room Rollaway/extra beds are not available. Cots (infant beds) are not available ### Payment types at the property ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - Deposit: ZAR 300 per night We have included all charges provided to us by the property. ### Optional extras - Fee for buffet breakfast: from approximately ZAR 250 per person - Airport shuttle fee: ZAR 350 per person (one-way) - Self-parking fee: ZAR 65 per night - Early check-in is available for a fee (subject to availability) - Late check-out is available for a fee (subject to availability) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation This property accepts credit cards, debit cards and cash This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention Only registered guests are allowed in the guestrooms Parking height restrictions apply Guests under 16 years old are not allowed in the fitness facility, and guests under 16 years old are only allowed in the swimming pool and fitness facility with adult supervision ### National rating Quality graded by the Tourism Grading Council of South Africa (TGCSA) – South Africa's official quality assurance organisation. ### Property is also known as Protea Hotel Ridge Protea Hotel Umhlanga Protea Hotel Marriott Durban Umhlanga Ridge Protea Ridge Protea Umhlanga Ridge Umhlanga Protea Hotel Umhlanga Protea Hotel Ridge Umhlanga Ridge Protea Hotel Protea Hotel Marriott Ridge Protea Marriott Durban Umhlanga Ridge Protea Marriott Ridge Protea Hotel Fire & Ice! by Marriott Durban Umhlanga Ridge Hotel ## Frequently asked questions ### Does Protea Hotel Fire & Ice! by Marriott Durban Umhlanga Ridge have a pool? ### How much does it cost to stay at Protea Hotel Fire & Ice! by Marriott Durban Umhlanga Ridge? ### Is Protea Hotel Fire & Ice! by Marriott Durban Umhlanga Ridge pet-friendly? ### How much is parking at Protea Hotel Fire & Ice! by Marriott Durban Umhlanga Ridge? ### What time is check-in at Protea Hotel Fire & Ice! by Marriott Durban Umhlanga Ridge? ### What time is check-out at Protea Hotel Fire & Ice! by Marriott Durban Umhlanga Ridge? ### Does Protea Hotel Fire & Ice! by Marriott Durban Umhlanga Ridge provide a shuttle to the airport? ### Where is Protea Hotel Fire & Ice! by Marriott Durban Umhlanga Ridge located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Protea Hotel Fire & Ice! by Marriott Durban Umhlanga Ridge Reviews 8.6 ### Excellent All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 8.6 Cleanliness ### 8.4 Location ### 8.4 Staff & service ### 8.4 Property conditions & facilities 10 - Excellent 197 8 - Good 108 6 - Okay 47 4 - Poor 20 2 - Terrible 10 ## Reviews ### 10/10 Excellent #### Rodney 1 Jan 2026 Liked: Cleanliness, amenities, property conditions & facilities Great location! Right next to Gateway Mall. Excellent staff and superb restaurant within. I would recommend this hotel. ![](https://a.travel-assets.com/ugc/hotel-reviews/f5e24af9-5c05-4f3e-be4e-18f7279c5cf5-1767277496272.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Rodney Stayed 2 nights in Dec 2025 ### 10/10 Excellent #### Kenneth 1 Sept 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Rooms were cleaned, very friendly and accommodating staff. Will definitely visit again. ##### Kenneth Stayed 4 nights in Aug 2025 ### 10/10 Excellent #### Prin 18 Jun 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Safe and good location ##### Prin Stayed 2 nights in Jun 2025 ### 10/10 Excellent #### Faye 25 Oct 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Lovely hotel and stay for families, centrally located and friendly staff ##### Faye Stayed 1 night in Oct 2024 ### 10/10 Excellent #### M 17 Mar 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Superb location and cannot thank the staff enough for the amazing hospitality and service . Highly recommended and massively improved from my last stay here. ##### M Stayed 1 night in Mar 2025 ### 8/10 Good #### Mohamed 16 Jan 2024 Liked: Room comfort great value for money and location is ideal ##### Mohamed Stayed 6 nights in Jan 2024 ### 10/10 Excellent #### Jesse 24 Nov 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities outstanding staff and great hotel ##### Jesse Stayed 5 nights in Nov 2023 ### 10/10 Excellent #### Nicola M 26 Aug 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The staff was phenomenal! The could have not been frienlier. I would very highly recommended recommended this place ##### Nicola M Stayed 5 nights in Aug 2025 ### 10/10 Excellent #### Nuraan 14 Jun 2025 Liked: Cleanliness, amenities, property conditions & facilities I loved everything from the time i stepped into the hotel, 5\* star treatment, the entire duration of my stay to check out. Service was impeccable in extending my stay, accommodating me through my stay. The room was clean, smelled nice and very spacious. ##### Nuraan Stayed 2 nights in Jun 2025 ### 8/10 Good #### S J 28 May 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Breakfast was incredible. Staff were also super friendly and well trained. Gym and pool are very nice too. Room wasn’t the best, cheap noisy fridge, light switches in strange places. ##### S J Stayed 1 night in May 2025 ### 10/10 Excellent #### Indresen 27 Apr 2024 Liked: Cleanliness, staff & service, property conditions & facilities The staff at the hotel are the best. They always went above and beyond for our stay. The staff at the hotel truly know how to treat guests. ##### Indresen Stayed 3 nights in Apr 2024 ### 10/10 Excellent #### Pranesh 27 Jul 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Excellent stay Excellent stay again at this lovely hotel. Location is perfect for Gateway shopping. Excellent staff. Always going the extra mile. ##### Pranesh Stayed 1 night in Jul 2024 ### 10/10 Excellent #### Amy 8 Apr 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Staff go above and beyond for guests. Impeccable service. Fantastic buffet breakfast. ##### Amy Stayed 1 night in Apr 2024 ### 10/10 Excellent #### Thandiwe 3 Jan 2025 Liked: Cleanliness, staff & service, property conditions & facilities They were friendly ##### Thandiwe Stayed 6 nights in Dec 2024 ### 10/10 Excellent #### Shafiq 12 Nov 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### amazing customer service the service at the hotel was amazing. 5 star experience . thank you to the hotel team for making our experience a memorable one. ##### Shafiq Stayed 2 nights in Nov 2024 ### 10/10 Excellent #### Clarissa 29 Aug 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Excellent service One things i noticed is how friendly and helpful the staff are. Service is so on point ##### Clarissa Stayed 2 nights in Aug 2024 ### 10/10 Excellent #### Jesse 15 Nov 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort It was great. Staff are amazing. I travel alot see alot of hotels... service level in the top 5 of all the places I'v been in the last year. ##### Jesse Stayed 5 nights in Nov 2023 ### 8/10 Good #### Vivendhra 20 May 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Nice Hotel Nice Hotel with friendly and helpful staff. Hotel is located close to the Mall. Apartments are cleaned daily. Unita are a little noisy due to traffic. Hotel lacks the sea view. ##### Vivendhra Stayed 4 nights in May 2024 ### 10/10 Excellent #### Mark 20 Dec 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Fantastic. Loved the theme set throughout the hotel. Staff were friendly and welcoming. People went out of their way to see if you needed anything. Loved the cleanliness and attention to detail. ##### Mark Stayed 1 night in Dec 2023 ### 10/10 Excellent #### Romolla 1 May 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### The best hotel in Umhlanga This is by far a 5 star . The mngt. Staff in ever aspect are phenomenal. The place is super clean. The best shower. Service is exceptional 24/7\. I arrived at 23:30 to great customer service. This is my favorite hotel. They meet every tick. I wish other hotels would be so customer focused. Well done Protea Fire and Ice gateway you are 5 star for me. Value for money and the best location with secure parking. ##### Romolla Stayed 1 night in Apr 2025 ### 10/10 Excellent #### CHRISTINA 20 May 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Best Staff I've ever encountered! I do a fair amount of travel - I truly think this property has the warmest & most hospitable staff I've ever met... Truly, each & every person I saw, passed, talked to, made an inquiry with, each was so wonderful - it really added to my experience. Being across from the Mall was great - I was able to pop over there for a mani/pedi, as well as for items at the pharmacy & grocery. Easy to Uber from there to anywhere. Felt safe & taken care of, which is always a extra important to me since I travel solo. The bar was great - fabulous bartenders & bar managers - & there was always great music playing, whether over sound system, live performers, or DJ. I could not have made a better selection for my stay in Durban! ##### CHRISTINA Stayed 6 nights in May 2025 ### 8/10 Good #### Charis 7 Jan 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Average stay Our stay was fine and the rooms clean, check in staff were good and so were the cleaning staff. Unfortunately the breakfast let us down, the breakfast was very average and bland. On Christmas day we arrived at breakfast at 9:30am and were turned away by the staff at the breakfast area who advised us that the breakfast time had changed but we were not given any notice when checking in or in our room. We felt very dissapoint especially on christmas day when we expected a lovely special breakfast with our family. They eventually let us in but they packed away the food as we dished our food and we felt so badly treated and rushed. Not sure i would stay here again or book my staff here again. ##### Charis Stayed 3 nights in Dec 2023 ### 6/10 Okay #### Dolapo 29 Dec 2025 Bar was just okay ##### Dolapo Stayed 1 night in Dec 2025 ### 10/10 Excellent #### Riaz 16 Oct 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Great loaction ##### Riaz Stayed 2 nights in Oct 2025 ### 8/10 Good #### Sakhiwo 5 Jan 2026 Liked: Cleanliness, amenities, property conditions & facilities Clean ##### Sakhiwo Stayed 1 night in Nov 2025 ## Expedia's Latest Trends ### Hotels > [Tala Game Reserve](https://www.expedia.co.uk/Camperdown-Hotels-Tala-Collection-Private-Game-Reserve.h6165626.Hotel-Information) > > [Mavela Game Lodge](https://www.expedia.co.uk/Jozini-Hotels-Mavela-Game-Lodge.h31547847.Hotel-Information) > > [First Group Margate Sands](https://www.expedia.co.uk/Margate-Hotels-First-Group-Margate-Sands.h8312351.Hotel-Information) > > [Royston Hall Guesthouse](https://www.expedia.co.uk/Port-Shepstone-Hotels-Royston-Hall-Guesthouse.h6283551.Hotel-Information) > > [Amazing Skyline Deluxe Flat Near Alexandra Palace, Tottenham Stadium & Drumsheds](https://www.expedia.co.uk/London-Hotels-Amazing-Skyline-Home-In-North-London-Near-Alexandra-Palace-And-Tottenham-Stadium.h95347476.Hotel-Information) > > [Hotels in Bungay](https://www.expedia.co.uk/Bungay-Hotels.d6138696.Travel-Guide-Hotels) > > [Zimbali Lodge by Dream Resorts](https://www.expedia.co.uk/Ballito-Hotels-Zimbali-Lodge-By-Dream-Resorts.h103656778.Hotel-Information) > > [Margate Hotel](https://www.expedia.co.uk/Margate-Hotels-Margate-Hotel.h18654241.Hotel-Information) > > [Novem Inn & Holidays](https://www.expedia.co.uk/Sylhet-Hotels-Novem-Inn-Holidays.h45518580.Hotel-Information) ### Flights > [Flights from Manhattan (MHK) to Chicago (ORD)](https://www.expedia.co.uk/lp/flights/mhk/ord/manhattan-to-chicago) > > [Flights from Manchester (MAN) to Bouguenais (NTE)](https://www.expedia.co.uk/lp/flights/man/nte/manchester-to-nantes) > > [Flights from Spata-Artemida (ATH) to Mykonos (JMK)](https://www.expedia.co.uk/lp/flights/ath/jmk/athens-to-mykonos) > > [Flights from Heysham](https://www.expedia.co.uk/lp/flights/6341852/flights-from-heysham) > > [Flights from Derby (EMA) to Łódź (LCJ)](https://www.expedia.co.uk/lp/flights/ema/lcj/east-midlands-to-lodz) ### Cars ### Packages > [Innsbruck Holidays](https://www.expedia.co.uk/Innsbruck.d6051204.Holidays-City-Breaks) > > [Porto Holidays](https://www.expedia.co.uk/Porto.d6134519.Holidays-City-Breaks) > > [Durham Holidays](https://www.expedia.co.uk/Durham.d6046199.Holidays-City-Breaks) ### Holiday Rentals ### General > [Visit Burnham-on-Crouch](https://www.expedia.co.uk/Burnham-On-Crouch.dx553248634478377511) > > [Visit Agona Swedru](https://www.expedia.co.uk/Agona-Swedru.dx553248635984816325) > > [Visit Paradise Hill](https://www.expedia.co.uk/Paradise-Hill.dx553248635922160435) ---