Title: aha Gateway Hotel Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # aha Gateway Hotel Travelers enjoy the rooftop pool and terrace after breakfast at the buffet, with shopping centers just a short distance away for afternoon exploration ## Photo gallery for aha Gateway Hotel ![Superior Room | In-room safe, desk, blackout curtains, iron/ironing board - aha Gateway Hotel (Umhlanga)](https://images.trvl-media.com/lodging/5000000/4400000/4394100/4394100/b7c3a748.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Property entrance - aha Gateway Hotel (Umhlanga)](https://images.trvl-media.com/lodging/5000000/4400000/4394100/4394100/10f5f23e.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Sun deck - aha Gateway Hotel (Umhlanga)](https://images.trvl-media.com/lodging/5000000/4400000/4394100/4394100/063364c6.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Breakfast, lunch and dinner served - aha Gateway Hotel (Umhlanga)](https://images.trvl-media.com/lodging/5000000/4400000/4394100/4394100/57fc6c79.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Lobby - aha Gateway Hotel (Umhlanga)](https://images.trvl-media.com/lodging/5000000/4400000/4394100/4394100/35e8faa5.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Aha Gateway Hotel boasts a prime location with a rooftop terrace and poolside bar. The Fig Tree Café offers a hearty buffet breakfast. Guests can relax in the outdoor pool or the separate children's pool. Practical amenities include luggage storage and complimentary newspapers. ## Reviews 8.6 Excellent ## Popular amenities - Pool - Free Wi-Fi - Restaurant - Air-conditioning - Breakfast available - Parking available £70 includes taxes & fees 18 Jan - 19 Jan ## Room options ### Check availability for these dates Tonight [Jan 13 - Jan 14](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-13&endDate=2026-01-14&selected=4394100&PinnedHotelID=4394100&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-13&endDate=2026-01-14&selected=4394100&PinnedHotelID=4394100&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Jan 14 - Jan 15](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-14&endDate=2026-01-15&selected=4394100&PinnedHotelID=4394100&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-14&endDate=2026-01-15&selected=4394100&PinnedHotelID=4394100&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Jan 16 - Jan 18](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-16&endDate=2026-01-18&selected=4394100&PinnedHotelID=4394100&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-16&endDate=2026-01-18&selected=4394100&PinnedHotelID=4394100&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Jan 23 - Jan 25](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-23&endDate=2026-01-25&selected=4394100&PinnedHotelID=4394100&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-23&endDate=2026-01-25&selected=4394100&PinnedHotelID=4394100&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 3 of 3 rooms ### View all photos for Standard Double Room ![Standard Double Room | In-room safe, desk, blackout curtains, iron/ironing board](https://images.trvl-media.com/lodging/5000000/4400000/4394100/4394100/04ff1e7f.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Double Room 8.0 Very good 2 reviews ### Highlights Air conditioning Connecting rooms available HDTV Blackout curtains Private bathroom Hairdryer Coffee/tea maker Free bottled water - 301 sq ft - City view - Sleeps 2 - 1 Double Bed ### View all photos for Junior Suite ![Junior Suite | In-room safe, desk, blackout curtains, iron/ironing board](https://images.trvl-media.com/lodging/5000000/4400000/4394100/4394100/251edd96.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Suite 10.0 Exceptional 1 review ### Highlights Air conditioning Connecting rooms available HDTV Egyptian cotton bed sheets Premium bedding Blackout curtains Separate bedroom Private bathroom - 474 sq ft - 1 bedroom - City view - Sleeps 2 - 1 King Bed and 1 Double Sofa Bed ### View all photos for Superior Room ![Superior Room | In-room safe, desk, blackout curtains, iron/ironing board](https://images.trvl-media.com/lodging/5000000/4400000/4394100/4394100/8be5615e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Room ### Highlights Air conditioning Connecting rooms available HDTV Premium bedding Egyptian cotton bed sheets Blackout curtains Private bathroom Hairdryer - 431 sq ft - City view - Sleeps 2 - 1 Double Bed ## You may also like Ad ![Rooftop terrace](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/60000000/59820000/59813400/59813354/e0db1825_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Premier Hotel Umhlanga Umhlanga - Pool - Parking included - Free Wi-Fi - Restaurant 8.8 Excellent 104 reviews £78 includes taxes & fees 16 Jan - 17 Jan [](https://www.expedia.co.uk/Umhlanga-Hotels-Premier-Hotel-Umhlanga.h59813354.Hotel-Information?chkin=2026-1-16&chkout=2026-1-17&rm1=a2®ionId=12095&destination=uMhlanga&destType=MARKET&latLong=-29.737146,31.073635&searchId=20ffe0f3-0897-4f9e-a36b-465f6a37b884&top_cur=GBP) Ad ![Exterior](https://images.trvl-media.com/lodging/16000000/15990000/15983800/15983703/11e5f3a4.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Garden Court Umhlanga uMhlanga - Pool - Breakfast included - Kids’ pool - Parking included 8.8 Excellent 57 reviews £77 includes taxes & fees 30 Jan - 31 Jan [](https://www.expedia.co.uk/Umhlanga-Hotels-Garden-Court-Umhlanga.h15983703.Hotel-Information?chkin=2026-1-30&chkout=2026-1-31&rm1=a2®ionId=12095&destination=uMhlanga&destType=MARKET&latLong=-29.737146,31.073635&searchId=20ffe0f3-0897-4f9e-a36b-465f6a37b884&top_cur=GBP) Ad ![Presidential Suite | Bathroom | Free toiletries, hair dryer, bathrobes, slippers](https://images.trvl-media.com/lodging/3000000/2940000/2940000/2939964/063eb474.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### The Oyster Box Umhlanga - 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Pool - Breakfast included - Spa - Parking included 9.0 Wonderful 132 reviews £214 includes taxes & fees 26 Jan - 27 Jan [](https://www.expedia.co.uk/Umhlanga-Hotels-Beverly-Hills.h27770.Hotel-Information?chkin=2026-1-26&chkout=2026-1-27&rm1=a2®ionId=12095&destination=uMhlanga&destType=MARKET&latLong=-29.737146,31.073635&searchId=20ffe0f3-0897-4f9e-a36b-465f6a37b884&top_cur=GBP) ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. 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[Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FUmhlanga-Hotels-Aha-Gateway-Hotel.h4394100.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FUmhlanga-Hotels-Aha-Gateway-Hotel.h4394100.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C-29.72099%2C31.06760&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=6tpSibbauG7xTL9puXrndXwntr0=) Corner Boulevard and Twilight Drive, Umhlanga, KwaZulu-Natal, 4321 #### What's nearby - Gateway Theatre of Shopping \- 2 min walk \- 0.1 miles - KwaZulu-Natal Sharks Board \- 8 min walk \- 0.5 miles - Umhlanga Hospital \- 10 min walk \- 0.5 miles - Umhlanga Rocks Beach \- 4 min drive \- 1.6 miles - Umhlanga Lighthouse \- 4 min drive \- 1.8 miles #### Getting around - Durban (DUR-King Shaka Intl.) - 18 min drive #### Restaurants - ‪Moto Cafè - ‬9 min walk - ‪Old Town x Italy - ‬7 min walk - ‪Nespresso Gateway - ‬8 min walk - ‪Mugg & Bean - ‬9 min walk - ‪Surf Riders - ‬6 min walk ## About this property ### aha Gateway Hotel Hotel near Umhlanga Rocks Beach A poolside bar, a rooftop terrace and dry cleaning/laundry services are just a few of the amenities provided at aha Gateway Hotel. The on-site restaurant, Fig Tree Café, offers breakfast, lunch and dinner. In addition to an outdoor entertainment area and a bar, guests can connect to free in-room WiFi. You'll also enjoy perks such as: - An outdoor pool and a children's pool, along with sunloungers and pool umbrellas - Buffet breakfast (surcharge), self-parking (surcharge) and a round-trip airport shuttle (surcharge) - A lift, a front desk safe and a banquet hall - Smoke-free property, 6 meeting rooms and a TV in reception Room features All 146 rooms include comforts such as laptop-compatible safes and air conditioning, in addition to perks such as free WiFi and free newspapers. Extra conveniences in all rooms include: - Bathrooms with baths or showers and free toiletries - HDTVs with satellite channels - Coffee/tea makers, daily housekeeping and desks ## Similar properties ![Superior Quadruple Room | Premium bedding, minibar, in-room safe, individually decorated](https://images.trvl-media.com/lodging/38000000/37290000/37289400/37289333/97fc7a97.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### African Sands Bed & Breakfast aManzimtoti - Pool - Parking included - Free Wi-Fi - Air-conditioning 9.4 Exceptional 3 reviews £60 includes taxes & fees 14 Jan - 15 Jan [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-14&endDate=2026-01-15&selected=37289333&PinnedHotelID=37289333&HadPinnedHotel=true®ionId=-1&adults=2) ![Front of property](https://images.trvl-media.com/lodging/6000000/5460000/5459200/5459167/320a09f5.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Coastlands Umhlanga Hotel and Convention Centre Umhlanga - Spa - Free Wi-Fi - Restaurant - Air-conditioning 8.6 Excellent 331 reviews £81 includes taxes & fees 14 Jan - 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Restaurant - Air-conditioning 8.6 Excellent 128 reviews £73 includes taxes & fees 23 Jan - 24 Jan [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-23&endDate=2026-01-24&selected=59185885&PinnedHotelID=59185885&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transport - Height restrictions apply for on-site parking - 24-hour return airport shuttle at scheduled times and on request for a surcharge - Area shuttle (surcharge) - Parking on site (ZAR 30 per night; includes in/out privileges) - Extended parking on site (ZAR 30 per night) - Limited on-site self parking - Onsite parking options include a garage ### Food and drink - Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 6:30 AM to 11:00 AM on weekends; ZAR 180 for adults and ZAR 90 for children - A bar/lounge - A poolside bar - A restaurant ### Restaurants on site - Fig Tree Café ### Things to do - Children's pool - Outdoor pool - TV in common areas ### Family friendly - Children's pool - Fenced pool - Laundry facilities - Outdoor pool ### Conveniences - 24-hour front desk - Free newspapers in lobby - Guidebooks - Laundry facilities - Luggage storage - Safe at front desk ### Guest services - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Porter/bellhop - Tour and ticket assistance - Wedding services ### Business services - 6 meeting rooms - Conference centre ### Outdoors - Outdoor entertainment area - Outdoor furniture - Pool loungers - Pool umbrellas - Rooftop terrace ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Lever door handles - Lift - Visual alarms in hallways - Wheelchair accessible (may have limitations) - Wheelchair-accessible path to lift ### More - 4 floors - Banquet hall - Built in 2011 - Smoke-free property ## Room amenities ### Bedroom - Bedsheets provided - Blackout drapes ### Bathroom - Bathtub or shower - Free toiletries - Hair dryer - Private bathroom - Towels provided ### Entertainment - LCD TV with satellite channels ### Food and drink - Coffee/tea maker - Free bottled water - Limited room service - Restaurant dining guides ### More - Air conditioning - Connecting rooms available - Desk - Free daily newspapers - Iron/ironing board on request - Laptop-compatible safe - Phone - Window screens ## Policies ### Check-in Check-in start time: 2:00 PM; check-in end time: anytime Minimum check-in age - 18 ### Check-out Check-out before 11:00 AM ### Special check-in instructions This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets Pets not allowed (service animals are welcome, and are exempt from fees) ### Children and extra beds Children are welcome Rollaway/extra beds are not available. Cots (infant beds) are not available ### Payment types at the property ## Important information ### Optional extras - Fee for buffet breakfast: from approximately ZAR 180 for adults and from ZAR 90 for children - Airport shuttle fee: ZAR 390 per person (one-way) - Self-parking fee: ZAR 30 per night (in/out privileges) - Extended parking fee: ZAR 30 per night The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation This property accepts credit cards, debit cards and cash Noise-free guestrooms cannot be guaranteed If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention Pool access available from 7:00 AM to 6:00 PM Only registered guests are allowed in the guestrooms The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation Parking height restrictions apply ### National rating Quality graded by the Tourism Grading Council of South Africa (TGCSA) – South Africa's official quality assurance organisation. ### Property is also known as Gateway Hotel Gateway Hotel Three Cities Hotel Gateway Three Cities Gateway aha Gateway Hotel Umhlanga Three Cities Gateway Hotel Umhlanga Three Cities Gateway Umhlanga Three Cities Hotel Gateway aha Gateway Umhlanga aha Gateway aha Gateway Hotel Hotel aha Gateway Hotel Umhlanga aha Gateway Hotel Hotel Umhlanga ## Frequently asked questions ### Does aha Gateway Hotel have a pool? ### How much does it cost to stay at aha Gateway Hotel? ### Is aha Gateway Hotel pet-friendly? ### How much is parking at aha Gateway Hotel? ### What time is check-in at aha Gateway Hotel? ### What time is check-out at aha Gateway Hotel? ### Does aha Gateway Hotel provide a shuttle to the airport? ### Where is aha Gateway Hotel located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## aha Gateway Hotel Reviews 8.6 ### Excellent All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 8.8 Cleanliness ### 9.0 Location ### 8.4 Staff & service ### 8.8 Eco-friendliness ### 8.8 Property conditions & facilities 10 - Excellent 139 8 - Good 122 6 - Okay 31 4 - Poor 14 2 - Terrible 5 ## Reviews ### 10/10 Excellent #### Nlambiwa Ludo 29 Jun 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The proximity to the mall is fantastic! ##### Nlambiwa Ludo Stayed 4 nights in Jun 2024 ### 6/10 Okay #### Busisiwe 25 Feb 2023 Liked: Cleanliness, staff & service Nice property. ##### Busisiwe Stayed 1 night in Feb 2023 ### 8/10 Good #### Gregory 12 Jun 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities I didn't give this property five stars just because there was loud music playing in a conference room or bar until midnight. I had a beautiful wall of windows in my room but unfortunately it did not block the sound well. ##### Gregory Stayed 1 night in Jun 2022 ### 10/10 Excellent #### Bless 22 Mar 2022 Liked: Property conditions & facilities, room comfort The staff was super friendly, I received the utmost customer services ever. Overall, the hotel is exceptional. ##### Bless Stayed 2 nights in Mar 2022 ### 6/10 Okay #### Gert 15 Feb 2022 Liked: Cleanliness, room comfort I have stayed here a couple of times before and it seems that every time I come back the hotel has slipped a little further down on my list of places to stay in Dbn. My food that I had was certainly not up to standard (the night I had dinner at the hotel). The parking had drastically escalated in price and, if you come back later the evening, you may need to park off-site as space is limited. It is not that the staff were unfriendly but they certainly weren't welcoming and eager to to make your stay enjoyable. A decent stay if you get it at a special rate but not worth the "standard rates" I feel. ##### Gert Stayed 3 nights in Feb 2022 ### 8/10 Good #### Jazz 2 Jan 2022 Liked: Staff & service, property conditions & facilities, room comfort #### Value for Money Reception is good. And efficient. The room was OK, altho my partner wanted a bath tub as the pic had showed that. Parking catered for at the mall, so it's safe. The breakfast was good. ##### Jazz Stayed 3 nights in Dec 2021 ### 10/10 Excellent #### Kefiloe 31 Dec 2021 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Beautiful...loved it. ##### Kefiloe Stayed 1 night in Dec 2021 ### 4/10 Poor #### Gunilla 25 Oct 2021 Disliked: Staff & service #### Very disappointed and expensive with no service I had paid for my stay but there were extra fees I still had to pay on checking in. I was soo tired and exhausted and asked to make all payments on checking out (since i had already paid for the actual stay) but was refused. I had already paid 2600R for the room and they wouldnt let me pay 50R on checking out. I had to park on the street and then check in and then get the parking and then drive around to the back street to be able to park. On morning of checking out room Service barge into my room when i am on the toilet asking to get my used towels(!?). Despite the fact that on checking in they agreed for me to check out 30 mins later. When you enter the room there is a tub next to your bed (doesnt make sense) and there is a balcony but a wall in front of it so literally no view. ##### Gunilla Stayed 1 night in Oct 2021 ### 10/10 Excellent #### Brandon 9 Aug 2021 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### The best hotel I've stayed at in a long time. So my wife and I ended up at the aha Gateway Hotel actually by chance. The original hotel we had booked at closed down and didn't notify us or hotels.com as we later found out from customer support. On arrival we were greeted by the on duty manger, I believe her name was Sene. She was incredibly helpful and friendly, and helped lifted my wife and my spirit after the rough day we were having. We dropped our our bags off in our freshly cleaned room and headed down to the bar for a much needed drink. We were met again by incredibly friendly staff who heard about our ordeal and made some wine a food recommendations. The wine was superb especially for only being like $13 (180 Rand) and the food was good (I'll openly say I'm a tough person to please over food). Our short stay can be summarized as a wonderful and relaxing. The staff really make the hotel great. My wife and I have actually booked in for another 5-nights for the end of the month. Something to note, there was something I was unimpressed by during our stay and after making that known on a customer survey the management of the hotel called us to find out how they could improve, which is above and beyond in my books. I've stayed at a lot of hotels internationally and in South Africa including the Pearls, and this was the first time I've ever been contacted by management to learn how they could do better. I will go as far as to say when my wife and I visit Durban in the future this will be where we stay. ##### Brandon Stayed 2 nights in Aug 2021 ### 2/10 Terrible #### Gerald 25 Nov 2020 Liked: Cleanliness, property conditions & facilities Disliked: Staff & service, room comfort #### Stay away if you like peace and quiet Hotel is clean, the type of selfish inconsiderate people that this hotel draws, leaves much to be desired. Shouting in the hallways at 4am is not on. No one was at reception to complain to. This happened to us 2out of the 3 nights we were there. Brought this up to reception and all we got was “sorry about that”. Stay away. ##### Gerald Stayed 3 nights in Nov 2020 ### 4/10 Poor #### David, Johannesburg 1 Aug 2020 Disliked: Staff & service Hotel management lack of accountability for the issue raised by the customer, no hot water in the room after notifying 10h before, no milk with cereals, iron not working properly, air conditioning making noise on the heating status, no parking security, door open after 10pm for anyone to access,... ##### David Stayed 4 nights in Jul 2020 ### 10/10 Excellent #### Verified traveller 3 Feb 2020 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The property has walking access to the gateway shopping mall, a great bonus with exclusive shops and places to eat. Parking is also available. The rooms are modern and clean ##### Verified traveller Stayed 1 night in Jan 2020 ### 8/10 Good #### Verified traveller 26 Jan 2020 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Excellent service, and close to amenities ##### Verified traveller Stayed 5 nights in Jan 2020 ### 10/10 Excellent #### Peter 19 Jan 2020 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Excellent hotel Beautiful hotel well positioned in Umhlanga Ridge. Very comfortable superior room, bath strangely positioned in the room. Very good breakfast with a wide selection of hot and cold items. ##### Peter Stayed 1 night in Jan 2020 ### 4/10 Poor #### Mohammed Imraan 31 Dec 2019 Disliked: Staff & service, property conditions & facilities #### Not very happy been peak time Just wanted to say how my holiday turned out .on the 1st night the aircon was not working and they gave me a fan to use .my wife and I are people that cannot sleep without aircon .when I phoned reception they said they can only help in the morning and also they could NOT move me into another room.I really felt that my one night was not worth it and I should definitely get a refund or a free night since I was put in so much of inconvenience. Also when we went down for breakfast and we wanted to know if the potatoes we fried in the same oil as the other food as we are muslims and we are worried about eating haraam food .the staff were very rude and they laughed at us.Then also one of the days when we came back to the room there was a lady that came out of the toilet and she had her own card to the room.She did not even say anything to us to say that she was just checking if everything was in order but rather hurried out of the room.How can people just enter the room at any time,what about our personal belongings. Just to mention also that the aircon also troubled for one more day after that .Also one of the lifts were not working and this also was very irritating and inconvenient because been peek time in December and have to wait for some time for the one lift to come .Also after I checked out and the hotel called me for some feed back,and they told me that how is it possible that your family is here and they dont have any complaints and that we had such a bad time . ##### Mohammed Imraan Stayed 5 nights in Dec 2019 ### 8/10 Good #### Verified traveller 9 Dec 2019 Liked: Staff & service, property conditions & facilities, room comfort #### Nice Nice hotel overall as long as you have a room on the back since there is lots of traffic noise. Great breakfast and good service from all staff. Only disappointment was the pool that does not deserve to be called a pool... ##### Verified traveller Stayed 14 nights in Nov 2019 ### 2/10 Terrible #### Balakrishna 5 Dec 2019 Disliked: Staff & service #### worst hotel in the world My paid reservation was cancelled ... I had a shouting match with a clerk for 2 hours ...no senior management were available . Worst experience , EVER . TAKE THIS HOTEL OFFF YOUR LIST . ##### Balakrishna Stayed 6 nights in Nov 2019 ### 10/10 Excellent #### Patricia 6 Oct 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Great stay Very comfortable room. Recommend improving brightness of bedside lighting. ##### Patricia Stayed 2 nights in Oct 2019 ### 8/10 Good #### Mahomed 29 Jun 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### AHA GATEWAY All in all being attached to the Gateway Shopping Centre has its advantages as you can go directly to the centre without crossing any roads . ##### Mahomed Stayed 5 nights in Jun 2019 ### 10/10 Excellent #### Punkaj 1 May 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Good stay with close proximity to eating and shoppertainment. Suggested that during next revamp, replace carpets with tiles(personal preference). Good breakfast service ##### Punkaj Stayed 3 nights in Apr 2019 ### 10/10 Excellent #### Verified traveller 27 Mar 2019 Liked: Cleanliness, staff & service, amenities The property could do with a bit of upgrading. It was difficult to move the suitcases on the carpeted areas. Zamazuli , at the front desk , was very helpful. Brian drove us around to see some touristy locations ##### Verified traveller Stayed 2 nights in Mar 2019 ### 10/10 Excellent #### Mogamat Shahien, Cape Town 5 Mar 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Central location Good service and location ##### Mogamat Shahien Stayed 2 nights in Mar 2019 ### 2/10 Terrible #### mohamed 7 Feb 2019 Liked: Cleanliness Disliked: Property conditions & facilities #### Room and bathroom in one Lifts are old and doesn’t have hotel feel more like visiting old building lift Room and bath room in one no divider very cold feeling Really dint enjoy my stay couldn’t wait to check out ##### mohamed Stayed 1 night in Feb 2019 ### 10/10 Excellent #### Lindokuhle 13 Jan 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### birthday outing It was an amazing trip and excellent service from very friendly staff ##### Lindokuhle Stayed 1 night in Jan 2019 ### 10/10 Excellent #### Lindokuhle 8 Jan 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort It was an amazing trip. The staff were very friendly and very helpful. Top class service, am thinking making this my yearly trip for my birthday ##### Lindokuhle Stayed 2 nights in Jan 2019 ## Expedia's Latest Trends ### Hotels > [Travel Hotel Amsterdam](https://www.expedia.co.uk/Amsterdam-Hotels-Travel-Hotel-Amsterdam.h12579342.Hotel-Information) > > [Hotel ILUNION Palmanova Mallorca](https://www.expedia.co.uk/Calvia-Hotels-AluaSun-Torrenova.h3518385.Hotel-Information) > > [Hotels in Ballyshannon](https://www.expedia.co.uk/Ballyshannon-Hotels.d6139452.Travel-Guide-Hotels) > > [Alti Santorini Suites](https://www.expedia.co.uk/Santorini-Hotels-Alti-Santorini-Suites.h8061478.Hotel-Information) > > [A for Athens](https://www.expedia.co.uk/Athens-Hotels-A-For-Athens.h4532845.Hotel-Information) > > [Anaheim Marriott Hotel](https://www.expedia.co.uk/Anaheim-Hotels-Anaheim-Marriott-Hotel.h12035.Hotel-Information) > > [Hotels near Morar Beach](https://www.expedia.co.uk/Morar-Beach-Hotels.0-l6088803-0.Travel-Guide-Filter-Hotels) > > [The Dunvegan Hotel](https://www.expedia.co.uk/St-Andrews-Hotels-The-Dunvegan-Hotel.h44225108.Hotel-Information) > > [The Glebe Hotel](https://www.expedia.co.uk/Liverpool-Hotels-The-Glebe-Hotel.h31088733.Hotel-Information) > > [Mukarnas Taksim Hotel](https://www.expedia.co.uk/Istanbul-Hotels-Mukarnas-Taksim-Hotel.h22464758.Hotel-Information) > > [Radisson Blu Hotel, Amsterdam City Center](https://www.expedia.co.uk/Amsterdam-Hotels-Radisson-Blu-Hotel.h14193.Hotel-Information) > > [Deluxe 3 Bedroom Apartment Vista Cay Resort 404](https://www.expedia.co.uk/Orlando-Hotels-Deluxe-3-Bedroom-Apartment-Vista-Cay-Resort-404.h35702752.Hotel-Information) > > [Hotels in Clermont-Ferrand](https://www.expedia.co.uk/Clermont-Ferrand-Hotels.d812.Travel-Guide-Hotels) > > [Spa Hotels in Penarth](https://www.expedia.co.uk/Penarth-Hotels-Spa-Hotels.0-0-d182878-tSpaHotels.Travel-Guide-Filter-Hotels) > > [Apartments Cambridge](https://www.expedia.co.uk/Cambridge-Apartments.d781-aaApartments.Travel-Guide-Accommodation) ### Flights > [Flights from hua hin intl airport](https://www.expedia.co.uk/lp/airports/hhq/flights-from-hua-hin-intl-airport) > > [Flights from Leeds (LBA) to Chania (CHQ)](https://www.expedia.co.uk/lp/flights/lba/chq/leeds-to-chania) > > [Flights from Bishop's Stortford (STN) to Akyurt (ESB)](https://www.expedia.co.uk/lp/flights/stn/esb/london-to-ankara) > > [Flights from Paisley (GLA) to Christchurch (BOH)](https://www.expedia.co.uk/lp/flights/gla/boh/glasgow-to-bournemouth) > > [Flights from Zanzibar Town (ZNZ) to Arusha (JRO)](https://www.expedia.co.uk/lp/flights/znz/jro/zanzibar-to-kilimanjaro) ### Activities ### Packages > [Mariscos Holidays](https://www.expedia.co.uk/Mariscos.d6317729.Holidays-City-Breaks) > > [Skiathos Town Holidays](https://www.expedia.co.uk/Skiathos-Town.d6062889.Holidays-City-Breaks) > > [Marais Holidays](https://www.expedia.co.uk/Marais.d178677.Holidays-City-Breaks) ### General > [Visit Burnsall](https://www.expedia.co.uk/Burnsall.dx6048871) ---