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Reviews of Ubud Wana Resort

4 out of 5
Ubud Wana Resort
Jalan Nyuhbojog Nyuh KuningDes, Ubud, Bali

Reviews

9.2

Wonderful

Rating 10 - Excellent. 200 out of 308 reviews" "
Rating 8 - Good. 92 out of 308 reviews" "
Rating 6 - Okay. 12 out of 308 reviews" "
Rating 4 - Poor. 4 out of 308 reviews" "
Rating 2 - Terrible. 0 out of 308 reviews" "

9.2/10

Cleanliness

9.6/10

Staff & service

8.4/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Three pools to choose from Great selection at breakfast Staff very friendly and helpful Good location for restaurants and downtown. Shower stall had black mould along the bottom of glass wall. Other than this I would recommend Wana Resort
Stayed 4 nights in Apr 2024

8/10 Good

Hui-Chun

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
The staff were friendly, and the room was comfy. If there was no ants in the room, I would score 4.5/5.
Stayed 2 nights in Apr 2024

8/10 Good

Joe

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful villa and resort. Staff very accommodating as we only eat vegan and gf meals. Only issue we had was the hot water - most nights the water was cold but usually thats okay as the nights are warm, however some nights were a bit cooler and had to wait over 1hr to get some hot water.
Stayed 4 nights in Mar 2024

10/10 Excellent

Omer

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very hospitality place and very kind people and staff,the service is and easy.
Stayed 7 nights in Dec 2023

10/10 Excellent

Asqar

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The two bedroom villa is actually not in the main resort area, it is located 300 meters away next to the monkey forest... although the resort does provide a golf cart to transfer if needed... I still think it is not very convenient.. Other than that, location is good, in the centre of ubud, close to attractions. dining options are good too around the area. staff is very helpful.
Stayed 3 nights in Oct 2023

10/10 Excellent

Sally

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were amazing and very accomodating of all our needs. They came and picked us up in the buggy as my husband has a wheelchair whenever we requested. We stayed in the 2 bedroom villa and it was great with private pool. Buffet breakfast was a great variety with different hot choices each day. Would definitely stay again
Stayed 4 nights in Sep 2023

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was wonderful - everything was neat and clean, the included breakfasts were good and always attended to by a plethora of staff! Pools and grounds were stunning! Great location with short walk into Ubud!
Stayed 6 nights in Jul 2023

8/10 Good

Margie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Fabulous staff - Keen to provide great experience even when booking has been mucked up. Property is older & aging but the atmosphere and choice of pools & location is fabulous
Stayed 3 nights in Jul 2023

8/10 Good

Peter

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great location with clean rooms and friendly staff. 3 pools to choose from. Good breakfast options. No ice facility in room refridgerator but ice bucket available on request from reception
Stayed 8 nights in Jun 2023

10/10 Excellent

Tyra

Travelled with family
Amazing property with amazing staff. We stayed in the villa and it was stunning nice and spacious. The entire resort is nice and clean. Breakfast is also the best I had in Asia so far. Great location with walkable restaurants and right by the monkey sanctuary.
Stayed 3 nights in Jun 2023

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities
Comfortable, clean, and a quick 10 minute walk from the Sacred Monkey Forest Sanctuary, but a little further from the busy (noisy) center of town. Breakfast was good too! Would stay here again in Ubud.
Stayed 1 night in Jun 2023

6/10 Okay

RuiLing

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 6 nights in May 2023

8/10 Good

SOPHIA KIM

Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
It was a decent property for the price. I loved the spa and it was in a good location where you can walk to cafes and restaurants in the evening. The rooms weren't extravagant, but they were comfortable for a short stay!
Stayed 5 nights in Apr 2023

10/10 Excellent

Cecilia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
staff are extremely friendly and always willing to help
Stayed 1 night in Apr 2023

8/10 Good

Laura

Travelled with family and small children
Liked: Staff & service
The property was convenient to walk to a lot of places - especially to the monkey forest and the kids loved having all the monkeys right nearby. You could walk into town but it would have been good to have the option of a shuttle bus more than once a day if you didn't choose to walk (although with the traffic it was often quicker to walk). The villa we stayed as pretty old and didn't have great facilities. It was then a 5 min walk to get to the main pool at the hotel and walk up for breakfast which wasn't ideal. I think the villas need modernising/freshening up.
Stayed 3 nights in Apr 2023

10/10 Excellent

Seunghee

Travelled with family
Liked: Staff & service, property conditions & facilities
The Wana hotel best location in Ubud also the bed was very clean and comfortable pool access room was amazing too. I highly recommend that hotel. We were literally enjoying there and definitely go back again. Thanks team 🙏
Stayed 2 nights in Feb 2023

8/10 Good

Kurt

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great location and great sized property. Staff were extremely friendly and helpful. The villas are a 5 minute walk from the main hotel, but it's a nice walk and the separation gives a little more peace and quiet from the main street. Lots of dining options in the area as well as some shopping. Right on the edge of the monkey forest, 10 minute walk to the main entrance. We even walked to Ubud Market and temple, only 20-30 minutes but plenty to see on the way!
Stayed 2 nights in Jan 2023

4/10 Poor

FABIO, New York

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
The place is dated - photos do not correspondent to current rooms, although somewhat near Ubud attractions, location is inconvenient to walk as you have to go through a very narrow shortcut in the monkey forest used by motorbikes. Speaking about monkeys, our room got invaded and “sacked” by a monkey as I briefly left the balcony door open. Apparently this happens very frequently due to the proximity of the forest. We moved to a different hotel (Plataran Ubud) for nearly the same rate and was able to savage our trip.
Response from Ubud Wana Resort on 23 Jan 2023
Your feed back is appreciated.We will improve our services and provide our best for your next stay.

8/10 Good

Andrew

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The resort is great value for money. While not luxury the rooms are pleasant and clean. The staff were great - always polite and helpful. The resort is quiet and peaceful by the pools. Breakfast was the usual fare. They made a cake and sung for my partner's birthday totally out of the blue which was lovely. I had a great stay.
Response from Ubud Wana Resort on 23 Jan 2023
Thank you for your nice reviewIt was our pleasure can be part of your partner's special day.

10/10 Excellent

Lingxiao, Issaquah

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The resort is beautifully decorated with trees and flowers, the complimentary breakfast offers great food, the room is spacious
Response from Ubud Wana resort on 23 Jan 2023
Thank you for your compliment.We will maintain our best services for your future stay

8/10 Good

Heng

Travelled with family, Travelled with family and small children
Liked: Staff & service, amenities
The resort was nested in a quiet small street that was accessible by walking to Ubud Palace. Nice surroundings with many eateries and restaurants. Resort amenities were good and beddings clean and comfy. Our bathroom accessories were a little short but staff sent them immediately upon requests. Beautiful place and great staff. Breakfast line was wonderful too! Our family had a great time.
Response from Ubud Wana Resort on 23 Jan 2023
Thank you for your good feedback. We look forward to welcoming you back

10/10 Excellent

shane

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We used this resort as our main hub since we already booked it for 7 days.The place is clean, the staff are friendly and accomodating. The breakfast buffet are delicious (options changes daily). Overall, we had positive experience and we recommend this place. It is walking distant to the beach and they have stores around the area. Thank you Astagina!
Stayed 2 nights in Sep 2022
Response from LS on 7 Nov 2022
Thank you for your positive feedback.We look forward to welcoming you back in near time

10/10 Excellent

Sarrem, Billings

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Jul 2022

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff. Good people.
Stayed 6 nights in Jun 2022

6/10 Okay

Janis

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
The property is on a quieter street but not far from the main road. There was some cleaning and painting going on. The biggest issue was that the restaurant and the bar were closed due to low staff and few customers.
Stayed 11 nights in May 2022

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great warm welcome with lemon grass iced tea and little sandwiches. Good overall. Safe, clean, attentive staff. Pool, good food.
Stayed 7 nights in Feb 2020

10/10 Excellent

Akbar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ideal place for Honeymooners ..
Stayed 2 nights in Feb 2020
Response from Ubud Wana Resort on 11 Mar 2020
Dear Valued Guest, Thank you for staying with us, hope you will be back in near future.

10/10 Excellent

thuan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
excellent Hotel - highly recommended
Stayed 3 nights recently. Room was spacious and clean. Staff very friendly. The customer service at this hotel is impeccable, from the reception to the concierge; the experience has been nothing short of amazing. A shout out to Bagua at the reception desk who made our stay extra special by going beyond his duties to help us to arrange our Bali Safari and marine park tour. We will absolutely return to this hotel. Thuan
Stayed 3 nights in Jan 2020
Response from ubud wana resort on 11 Mar 2020
Dear Valued Guest, Thank you for staying with us, hope you will be back in near future.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 11 nights in Jan 2020
Response from ubud wana resort on 11 Mar 2020
Dear Valued Guest, Thank you for staying with us, hope you will be back in near future.

8/10 Good

Bee, Adelaide

Travelled with group
Liked: Staff & service
The good thing of the villa is of its location. 15seconds walk to the monkey forest and 12 minutes walk to the ubud cbd. However, we hope the shuttle bus service can be more frequent. Room is okay but it is not the kind that you will stay to chill for the entire day so fit tourist who plan to go out sightseeing everyday, breakfast buffet is nice. Reasonable price.
Stayed 4 nights in Jan 2020
Response from ubud wana resort on 11 Mar 2020
Dear Valued Guest, Thank you for staying with us, hope you will be back in near future.

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were all very attentive and polite. The resort itself is beautiful - especially the gardens. Our room was spacious, clean and very comfortable. Excellent breakfast. I highly recommend staying at Ubud Wana Resort.
Stayed 3 nights in Jan 2020

8/10 Good

Shelly, Bali

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The resort is nice as there are lots of beautiful plants . 3 pools but lack of sun-beds for guests with garden-view rooms and there is barely any shade and unfortunately no parasols; resort is in quiet area and close to (noisy) Ubud center and shuttle is provided several times a day. Walking-distance to monkey -sanctuary. Friendly staff and hotel’s restaurant is good and convenient for dinner as well . Good breakfast-buffet.
Stayed 3 nights in Dec 2019
Response from Management on 7 Jan 2020
Dear valued guest, Thank you for staying with us, hope you will be back to stay with us again. Have a great day

10/10 Excellent

Ritchie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Dec 2019
Response from Management on 7 Jan 2020
Dear Valued guest, Thank you for your feedback. We look forward to welcoming you again

4/10 Poor

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Staff was very nice and brought us hot tea and a cheese, tomato and egg sandwich while we checked in which was very nice since it was so late (1 am). We were shown to our room and given all the onfo we needed. The grounds are cool with shrubbery everywhere. You hear roosters roostering (crowing) in the mornings. Butttt the hotel is old and needs to be updated. The sheets are like sandpaper, they do not provide ahower gel (just soap in a dirty dispenser on the counter). We never figured out how to tuen off the patio light and they only had one 110 plug in the room so we had to ask the hotel staff for once which they promptly brought to us. We electricity loss 3 times while there but only for a few seconds. The towels were dingy and the sheet weren't changed the entire 6 days we were there. Breakfast at first look is nice but only if you go at certain times will you not be frustrated. They have butter in a big mason jar which is hard to get out (instead of butter packets which makes more sense.) There is no coffee creamer, only milk. If you go when it's too busy, the egg lady can't get your eggs right. I had to have her redo them twice. There were no plates or saucers and ran out of fruit constantly so you were aiting around a lot. Also, and this is thr worst part, they only cover the fruit and main dishes so flies are on the bread, rolls, muffins, etc. making them inedible for me because gross.
Stayed 5 nights in Dec 2019
Response from Ubud Wana Resort on 3 Jan 2020
Dear valued guests, Thank you for your feedback, we have taken your concern as a base of our improvement.

10/10 Excellent

Verified traveller

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service
Nice location and breakfast area had a pretty view.
Stayed 2 nights in Dec 2019
Response from Ubud Wana Resort Management on 12 Dec 2019
Dear valued guests, Thank you for such an amazing review, we definitely keep it all for your future stay

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would stay again. Staff friendly & helpful. Great location just outside Ubud, much quieter but still walking distance to plenty of restaurants, massages, laundry, etc. Good breakfast. We stayed in villas, 3-4 min walk from main resort, near the back entrance to monkey forest, very quiet & private. Hotel provides buggy between main resort & villas on request. Can have breakfast in room or walk to main resort breakfast. Has room service. You can't eat outside because of monkeys and there is not a good place to eat in room. Villa had two very spacious rooms, with a bathrooms off each room. Main bathroom large with large bath. Very basic outdoor "kitchen" with sink and kettle. No living or dining area. You enter villa into 1st bedroom & go through to main bedroom. You have to go through main bedroom or bathroom to get to outside area. Seems 1st room was originally living area for 1 bedroom villa converted to 2nd bedroom. Worked well for our family, we just locked the door when using the bathroom. Watch out for monkeys, don't leave anything outside, don't leave doors open & don't eat outside as quite aggressive if you have food. As long as you don't have food they are harmless. 24 hour guard at front of villas will help with monkeys if needed. The short cut walking path to Ubud was under maintenance during our stay so 10 - 15 min taxi/shuttle to town. Hotel has free shuttle but limited times. Taxi 80,000 IDR or the resort will take for 90,000 IDR. Overall good value for money.
Stayed 6 nights in Nov 2019
Response from Ubud Wana Resort Management on 12 Dec 2019
Dear Valued Guest, Thank you for taking your time to give us a positive review. Hope you will be back to stay with us again. Have a great day.

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff very friendly helpful polite. Room big n clean. Thanks for the pool access room. Spa was very nice. Thanks for a great stay.
Stayed 3 nights in Nov 2019
Response from Tini on 21 Nov 2019
Dear Valued Guest, Thank you for taking your time to give us a great review. We hope you will be back to stay with us again. Have a nice day.

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our first time to Bali, advised to spent time in Ubud. We chose Ubud Wana Resort because of the consistent good reviews.. We were not disappointed: 4* resort with a 5* heart and service. Staff are warm, friendly and ultra helpful. The breakfast buffet had nice mixture of local and western dishes, with fresh fruit and yogurt. Dinners were nice. Balinese BBQ was an enjoyable experience with a generous variety of BBQ. We stayed at one of their 3 villas: a 5minute buggy ride near the Monkey Forest. The 2 bedroom villa is spacious, private, nice clean private pool and small sit out area with loungers. It was lovely that there was night security for just these 3 villas.Nice security officers. The resort is deceptive and extends well beyond the reception area....with 3 swimming pools and spa. It was fully booked, so missed out on a massage. Rooms look well decorated, and good amenities. Highly recommend to all...amazing staff.All were exceptional, but special mention to Gustu, Lan Yan and Subhagia at reception, Dikdik and Uwastawa who manages the dining room.> Thank you for a lovely stay.j.
Stayed 5 nights in Oct 2019
Response from Tini on 6 Nov 2019
Dear Valued Guest, Thank you for taking your time to give us good review, hope you will be back to stay with us again. Have a great day.

10/10 Excellent

Australia, Australia

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are extremely friendly and helpful. Location is good, 15 mins walk to the Ubud town
Stayed 5 nights in Oct 2019
Response from Tini on 6 Nov 2019
Dear Valued Guest, Thank you for taking your time to give us good review, hope you will be back to stay with us again. Have a great day.

10/10 Excellent

Nawal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A quiet place with all facilities
The hotel is tucked on the quieter side of Monkey Forest and ideal for those who wish stay in village surroundings. The young staff was always prompt in greeting and meeting our requests. We discovered the terrace a bit late in our stay otherwise would have used it for our evening drinks.
Stayed 3 nights in Oct 2019
Response from Tini on 6 Nov 2019
Dear Nawal, Thank you for taking your time to give us good review, hope you will be back to stay with us again. Have a great day.

10/10 Excellent

Sharyn, MelBouRnE. Aust

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
My daughter and I enjoyed everything about The Ubud Wana on our 6 day stay. The staff were extremely welcoming and friendly from the desk staff right down to the gardeners-just lovely. The breakfast had plenty of choices with eggs cooked to your liking. The room was great with comfy beds, clean and lovely gardens outside. The pools were clean and gardens just beautiful. We had the best massage experience ever there-best I have ever had. Will definitely be back 😊
Stayed 5 nights in Sep 2019
Response from Tini on 6 Nov 2019
Dear Sharyn, Thank you for taking your time to give us good review, hope you will be back to stay with us again. Have a great day.

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely resort ... lovely people:)
Stayed 5 nights in Sep 2019
Response from Tini on 6 Nov 2019
Dear Michelle, Thank you for taking your time to give us good review, hope you will be back to stay with us again. Have a great day.

8/10 Good

Verified traveller

Stayed 2 nights in Sep 2019
Response from Tini on 6 Nov 2019
Dear valued guest. Thank you for staying with us, hope you will be back to stay with us again. Have a great day.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice, quiet spa & resort near the monkey forest sanctuary. Good, laid-back vibe there. Great pool. Three, in fact. Excellent breakfast included. Hard to fault this place.
Stayed 3 nights in Aug 2019

10/10 Excellent

Ben, NZ

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A lovely place to stay with very helpful staff. The room was clean with comfortable bed. We were given a fruit platter when we arrived and each day the room was made up and we were provided water. We had breakfast at the hotel and there was a good mix of Indonesian and European options. Plenty of coffee with attentive restaurant team. The day we went up Mount Batur (leaving at 2.30am) they made us boxed breakfasts to take away and enjoy. We had dinner a few nights at the hotel and enjoyed the varied menu. We tried the spa and had both a Balinese massage and couple therapy both very relaxing. The setting is good spent some time resting at the hotel and other days walked into town. This included walking past the monkey forest which meant you had to be careful what you carried due to the monkeys. The hotel also had a shuttle which we used a couple of times. When we ate in town in the evening we could have used their shuttle home but generally came back by taxi (avoiding the forest at night)
Stayed 10 nights in Aug 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities
We enjoyed four nights here at this very peaceful resort on a very quaint street in Ubud away from the hustle and bustle and crazy traffic. It was walking distance to the monkey forest sanctuary as well as lots of nice restaurants and very typical Balinese style settings. The spot cannot be beat. The staff were very friendly and accommodating and went above and beyond to make our stay wonderful. Suwastwa, the restaurant manager is amazing and accommodating as is the rest of the staff. Thanks Ubud Wana for a great stay!
Stayed 2 nights in Aug 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We enjoyed four nights here at this very peaceful resort on a very quaint street in Ubud away from the hustle and bustle and crazy traffic. It was walking distance to the monkey forest sanctuary as well as lots of nice restaurants and very typical Balinese style settings. The spot cannot be beat. The staff were very friendly and accommodating and went above and beyond to make our stay wonderful. Suwastwa, the restaurant manager is amazing and accommodating as is the rest of the staff. Thanks Ubud Wana for a great stay!
Stayed 2 nights in Aug 2019

8/10 Good

Brett

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Villa & buffet breakfast & monkeys
Stayed in a villa. Nice place. Clean and comfy. Our private pool was a little chilly. Monkeys right outside. Right next door to Monkey Forest. 25 minute walk to the Palace. Nice buffet breakfast.
Stayed 1 night in Jul 2019

8/10 Good

Avijit

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2019

10/10 Excellent

Serene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Impressive!
Staff were really friendly and greeted us always. Breakfast spread was satisfatory. I also noticed them airing the empty rooms everyday while I was there and the whole place was really clean. We were impressed and very happy with the accommodation. As for Wifi, there were slow periods but we had our Telkomsel SIM card from the airport so no major issues there. We highly recommend the place - we will definitely come back here the next time we visit Bali!
Stayed 3 nights in Jun 2019