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The Alena Resort by Pramana

Photo gallery for The Alena Resort by Pramana

Featured image
Outdoor pool
Outdoor pool
Outdoor pool
Terrace/patio

Overview of The Alena Resort by Pramana

The Alena Resort by Pramana

4 out of 5

4.8/5 Exceptional

Guests rated this property 4.9/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Spa
  • Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment
  • Social distancing
Banjar Silungan, Ubud, 80571

Explore the area

  • Popular LocationTony Raka Gallery3 min drive
  • Popular LocationPura Taman Pule4 min drive
  • Popular LocationThe Giant Tree4 min drive
  • AirportDenpasar (DPS-Ngurah Rai Intl.)55 min drive

Choose dates to view prices

About this area

Ubud

Located in Ubud, The Alena Resort by Pramana is in a rural area and on a river. Campuhan Ridge Walk and Sanur Marina are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Tegenungan Waterfall and Ubud Monkey Forest. Travelling with kids? Consider Bali Zoo and Bali Orchid Garden.

What's nearby

  • Tony Raka Gallery - 3 min drive
  • Pura Taman Pule - 4 min drive
  • The Giant Tree - 4 min drive
  • Gajah Mas Gallery - 4 min drive
  • Candi Tebing Jukut Paku - 5 min drive

Getting around

  • Denpasar (DPS-Ngurah Rai Intl.) - 55 min drive

Restaurants

  • Warung Tepi Tebing - 4 min drive
  • TebaSari - 4 min drive
  • Warung 9 Angels - 4 min drive
  • Dumara Cafe and Bakery - 5 min drive
  • Hongalia - 5 min drive

About this property

The Alena Resort by Pramana

Family-friendly resort with full-service spa and free valet parking
A full-service spa, a restaurant and an outdoor pool are available at this resort. Free WiFi in public areas and free valet parking are also provided. Additionally, a bar/lounge, a coffee shop/café and a snack bar/deli are on-site. All 17 rooms feature thoughtful touches such as bathrobes and slippers, along with conveniences such as fridges and coffee makers. In-room free WiFi and balconies or patios are standard, as are TVs with cable channels.
The Alena Resort by Pramana offers 17 forms of air-conditioned accommodation with minibars and a safe. Rooms open to balconies or patios. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include bathrobes, slippers, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Cable televisions are provided. Additionally, rooms include complimentary bottles of water and blackout curtains. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Recreational amenities at the resort include an outdoor pool and complimentary bicycles.

The recreational activities listed below are available either on-site or nearby; fees may apply.

PARAS AYU SPA has 2 treatment rooms, including rooms for couples. Services include hot stone massages, sports massages, facials and body scrubs. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a spa tub.

The spa is open daily.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected

Social distancing

Social distancing measures in place

Safety measures

Gives staff personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free valet parking on site
  • Wheelchair-accessible parking available
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request
  • Local area shuttle (surcharge)

Food and drink

  • Cooked-to-order breakfast available for a fee daily 7:00 AM–11:00 AM: IDR 115000 per person
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Room service available

Things to do

  • Free bike hire
  • Full-service spa
  • Hiking/biking trails
  • Horse riding/hire
  • Mountain biking
  • Outdoor pool
  • Shopping

Family friendly

  • Babysitting/childcare (surcharge)
  • Free cots/infant beds
  • Laundry facilities
  • Outdoor pool
  • Fridge
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli
  • Supervised childcare/activities (surcharge)

Conveniences

  • Free newspapers in reception
  • Front-desk safe
  • Library
  • No lifts

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Porter
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • English
  • Indonesian
  • Japanese

Outdoors

  • BBQ grill(s)
  • Garden
  • Terrace

Spa

  • 2 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Couples treatment room(s)
  • Facials
  • Manicures and pedicures
  • Massage - hot stone
  • Massage - sports
  • Massage/treatment rooms
  • Reflexology
  • Spa open daily
  • Hot tub

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • No lift (single-level property)
  • Wheelchair-accessible parking

More

  • Couples dining
  • Designated smoking areas
  • Romance packages available

Room amenities

Bedroom

  • Air conditioning
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathrobes
  • Free toiletries
  • Hairdryer

Entertainment

  • TV channels
  • TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar
  • Fridge

Outdoor space

  • Balcony or patio

More

  • Desk
  • Iron/ironing board (on request)
  • Safe
  • Slippers

Similar properties

See similar properties

Policies

Check-in

Check-in from 2 PM - 11:30 PM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

In accordance with local regulations, all visitors must remain within the property during Seclusion Day (Nyepi)/Hindu New Year for a 24-hour period (starting at 6 AM). Seclusion Day typically falls in March or April (dates subject to change each year). Check-in and check-out will not be possible on that date. Ngurah Rai Airport (Bali International Airport) is also closed on Seclusion Day.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Kids stay free! Up to 2 children stay free when using existing bedding
Rollaway/extra beds are available for IDR 400000 per day.
Free cots (infant beds)

Payment types at the property

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for cooked-to-order breakfast: IDR 115000 per person (approximately)
  • Airport shuttle fee: IDR 450000 per vehicle (one way)
  • Rollaway bed fee: IDR 400000 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts Visa, Mastercard and American Express; cash is not accepted
Safety features at this property include a first aid kit

We should mention

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

Alena Resort Ubud
The Alena By Pramana Ubud
Alena Ubud
Alena Resort Lodtunduh
The Alena Resort by Pramana Ubud
The Alena Resort by Pramana Resort
The Alena Resort by Pramana Resort Ubud

Frequently asked questions

Overall score and ratings

4.8

Exceptional

Rating 5 - Excellent. 18 out of 22 reviews
5 - Excellent 82%
Rating 4 - Good. 4 out of 22 reviews
4 - Good 18%
Rating 3 - Okay. 0 out of 22 reviews
3 - Okay 0%
Rating 2 - Poor. 0 out of 22 reviews
2 - Poor 0%
Rating 1 - Terrible. 0 out of 22 reviews
1 - Terrible 0%

4.9/5

Cleanliness

5.0/5

Staff & service

4.5/5

Amenities

4.9/5

Property conditions & facilities

5/5 Excellent

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great service
Great service. One of us has a birthday and they gave us cake and "happy birthday" written from leaves on our room. Overall awesome place and service. The place is a bit hidden and the only room for improvement is that some of the staff didn't wear mask during pandemic time like this so it made me quite uncomfortable. Health protocol should be a priority.
Stayed 1 night in Nov 2020

4/5 Good

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Dec 2019

5/5 Excellent

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely small boutique hotel that surrounds the pool. Very attentive staff and amazing chef. Could be improved if it offered a pillow menu. Otherwise everything else was perfect.
Stayed 3 nights in Nov 2019

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tge property was a really good choice. A small friendly place with very polite staff who were able to help and assist as necessary. Tge food was very good as was the spa. The tour booked with the hotel was excellent and driver also had enough knowkedge to give us background information to the places we visited.
Stayed 3 nights in Oct 2019

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff were very friendly and helpful. real assets
Service was impeccable
Stayed 3 nights in May 2019