Outdoor pool, pool loungers

Reviews of Sapodilla Ubud

3.5 out of 5
Sapodilla Ubud
Jalan Raya Pengosekan, Ubud, Ubud, Bali

Reviews

9.8

Exceptional

Rating 10 - Excellent. 202 out of 237 reviews" "
Rating 8 - Good. 33 out of 237 reviews" "
Rating 6 - Okay. 2 out of 237 reviews" "
Rating 4 - Poor. 0 out of 237 reviews" "
Rating 2 - Terrible. 0 out of 237 reviews" "

9.6/10

Cleanliness

10/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Gilles

Liked: Amenities
Wonderful place to stay with incredible lovely staff,, I would with no hesitations
Stayed 1 night in Apr 2024

10/10 Excellent

Da Jeong

Stayed 2 nights in Jan 2024
Response from yuli on 3 Mar 2024
Dear Ms. Da Jeong,Thank you very much for your recent stay and so glad to hear that you were enjoy it.We look forward to welcoming you home again soon at Sapodilla.RegardsYuli and Sapodilla family

10/10 Excellent

Tatyana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2023
Response from yuli on 2 Oct 2023
Dear Tatyana,Thank you very much for your recent stay and look forward to welcoming you home again at Sapodilla.RegardsYuli

10/10 Excellent

Sophie

Stayed 3 nights in Sep 2023
Response from yuli on 2 Oct 2023
Dear Sophie,Thank you very much for your recent stay and look forward to welcoming you home again at Sapodilla.RegardsYuli

10/10 Excellent

Alexandra

Liked: Cleanliness, staff & service, property conditions & facilities
So many food reviews about the staff! And as soon as I arrived I realised why. I came during a personal bad time and ubud and this hotel and the staff healed me. It's magical. Worth every penny and more 💞
Stayed 6 nights in Jun 2023
Response from Yuli on 11 Jul 2023
Dear Alexandra, Thank you very much for taking your time to write your experience here, so glad to hear that you were enjoy your stay. Look forward to welcoming you again at your home in Ubud, Sapodilla in the nearest future. RegardsYuli and Sapodilla Family

10/10 Excellent

Angela

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
This hotel is a hidden gem. Everyone was so nice and helpful. Our room and entire experience was amazing.
Stayed 3 nights in Jun 2023
Response from Yuli on 21 Jun 2023
Dear Ms. Angela,Warm greeting from Sapodilla Ubud,Thank you very much for your recent stay and taking your time to write a review, So glad to hear that you were enjoy your stay. Look forward to welcoming you home again in the nearest future.RegardsYuli and Sapodilla Family

8/10 Good

Xingyi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Oct 2022

10/10 Excellent

Verified traveller

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I've stayed at Sapodilla Ubud three years ago. It is a lovely hotel. Unfortunately, this time I was moved to their sister hotel because the pool was under construction. The manager contacted me and communicated with me efficiently on the matter. Also, she gave me options as well because of the issue. The sister hotel Sabana is very clean, good wifi and the staff is friendly. The sister hotel is about 200 meters from Sapodilla, brand new (built-in 2019), and on a quiet road.
Stayed 1 night in May 2020
Response from Yuli on 7 Jun 2020
Warm greeting from Sapodilla Ubud, Thank you very much for your recent stay and thank you for the review, it was nice to know that you are enjoy your stay with us. Look forward to welcoming you again at the soonest. Sincerely yours Yuli and Sapodilla Sabana Family

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My sister and I really enjoyed our time here. The staff, specifically Eka really made the experience great and went out of there way to make you feel at home. The breakfast was okay and needs some work. But the other food options were great. If you need anything, just speak to the staff. A very unique experience. Different from other places. Give this place a try. Will definitely return.
Stayed 3 nights in Feb 2020

10/10 Excellent

Vivi

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Relaxing atmosphere
Friendly staff. Awesome shuttle bus service to Ubud Centre. Relaxing atmosphere at the pool. Good selection of breakfast. Great room service with good food to choose from.
Stayed 5 nights in Mar 2020

10/10 Excellent

Reece

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing!
The staff here really know how to make you feel like home (only better!) - every time you leave or return, they will always welcome you 'home' by your first names. They gave us a basic mobile phone to use and keep with us in case of any issues whilst exploring and even provided a free taxi service during our stay for anywhere within the local area. Nothing was ever too much trouble and this place is a true oasis (you would never believe this is just off a main road, nor could you tell once you're lounging out by the pool). We stayed in the poolside King's suite which was cleaned and prepared twice daily! We cannot recommend this place highly enough!
Stayed 3 nights in Feb 2020
Response from yuli on 18 Mar 2020
Dear Mr. Reece, Thank you very much for your recent stay and thank you for taking your time to write down a review. Stay Safe during this hard time and look forward to welcoming you again at your home in Ubud, Sapodilla. Regards Yuli and Sapodilla Family

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The entrance with the arch with plants growing cascading down it was a beautiful welcome sight. The staff are friendly and very warm.
Stayed 4 nights in Feb 2020

8/10 Good

Verified traveller

Stayed 5 nights in Feb 2020

10/10 Excellent

Odona, Canberra

Travelled with group
Liked: Cleanliness
Sapodilla is beautiful small quiet boutique hotel with a great breakfast, relaxing pool and lots of greenery. Walking distantance everywhere. Staff at Sapodilla is exceptional. Loved my stay. Will be back.
Stayed 5 nights in Feb 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Feb 2020

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sapodilla was a lovely place to stay. The staff were incredible and went out of their way to help. Rooms were spacious, modern and very clean.
Stayed 2 nights in Jan 2020
Response from yuli on 4 Feb 2020
Thank you very much for your recent stay and thank you for sharing your experience here. So glad to to hear that you are enjoy it. Look forward to welcoming you again at your home in Ubud, Sapodilla. Regards Yuli

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and efficient staff, thorough with information given about the property. Small complex, quiet and relaxing. Pool temperature was warm; there was a seat around the edge but no steps to enter. Big shower. Good air con. Firm bed but comfy. Complimentary shuttle around Ubud was handy. We enjoyed the complimentary afternoon tea on our patio. Breakfast was sufficient, order from a menu, 6 options of 3 courses plus tea, coffee & juice.
Stayed 2 nights in Jan 2020
Response from yuli on 29 Jan 2020
Thank you very much for your recent stay and thank you to share your experience here. So glad to hear that you were enjoy it. Look forward to welcoming you home again at your home in Ubud, Sapodilla. Yuli and Sapodilla Family

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Local free transport, friendly staff. Weak wifi bot nice facilities overall.
Stayed 2 nights in Jan 2020
Response from yuli on 29 Jan 2020
Thank you very much for have been stayed with Sapodilla Ubud, in this opportunity we sincere apologize for any inconvenience you experience during stay. we really appreciate your feed back regarding our wi-fi and trust your constructive feedback will improve us in future. if we still have chance, we would like to serve you again to show how serious we follow up our guest comment. Again thank you very much for your kind attention and we look forward to welcome you back again at Sapodilla in near future. Yuli and Sapodilla Family

10/10 Excellent

Emily

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything you need!
I can’t say enough wonderful things about this hotel. The location is perfect and the staff was amazing. All the creature comforts you need to explore Ubud. Would 1000% recommend to all my friends. Especially all my fellow solo female travelers!
Stayed 2 nights in Jan 2020
Response from yuli on 23 Jan 2020
Dear Emily, Thank you very much for taking your time to share your experience here and glad to hear that you were enjoy your stay with us. Look forward to welcoming you again at your home in Ubud, Sapodilla. Regards Yuli and Sapodilla Family

10/10 Excellent

Seema

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful place, great location (walking distance to the monkey forest), and great service!
Stayed 2 nights in Jan 2020
Response from Yuli on 24 Jan 2020
Thank you for taking time to describe our resort environment, facilities and services base on your experience during stayed with us and we all really glad to know it was enjoyable one for you. We look forward to welcome you back 'Home' again at Sapodilla Ubud in near future. Yuli and Sapodilla Family

10/10 Excellent

BERTRAND

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice option for a stay in Bali
Excellent service, well-trained staff all along the way, friendly attitude! Breakfast was nice.
Stayed 1 night in Dec 2019
Response from yuli on 24 Jan 2020
Thank you very much for taking time to share your great experiences during stay with us on your special holiday and we all really glad can make you stay this time as per your expectation, in this opportunity we also sincere apologize for any inconvenience you experience during stay, we look forward to welcome you back 'Home' again at Sapodilla Ubud in near future. Warms Regards Yuli and Sapodilla Family

10/10 Excellent

Verified traveller

Stayed 5 nights in Dec 2019
Response from yuli on 29 Jan 2020
Thank you very much for taking time to share your great experiences during stay with us on your special holiday and we all really glad can make you stay this time as per your expectation, in this opportunity we also sincere apologize for any inconvenience you experience during stay, we look forward to welcome you back 'Home' again at Sapodilla Ubud in near future. Warms Regards Yuli and Sapodilla Family

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The most amazing staff and management I have seen.
Stayed 3 nights in Dec 2019
Response from yuli on 24 Jan 2020
It was a delight to have you staying with us at Sapodilla Ubud recently. Thank you so much for taking your time and effort to share such a wonderful review. We sincerely appreciate all your very positive notes on all aspects of your stay. We are particularly grateful to have your recognition toward the level of service and care of our team. We trust that we will see you again very soon and we look forward to welcoming you back home at Sapodilla Ubud. Yuli and Sapodilla Family

10/10 Excellent

Ashley, Australia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were fantastic and very accommodating Great room service facilities and would bring afternoon tea to the pool Also they give you a little phone to call them to come get you in ubud as sometimes you can wonder off quite far into town.
Stayed 2 nights in Dec 2019
Response from yuli on 24 Jan 2020
Thank you for taking time to describe our resort environment, facilities and services base on your experience during stayed with us and we all really glad to know it was enjoyable one for you. We look forward to welcome you back 'Home' again at Sapodilla Ubud in near future. Yuli and Sapodilla Family

10/10 Excellent

Charlena

Stayed 3 nights in Nov 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, comfortable and thoughtfully provided for. Super friendly, warm and helpful staff.
Stayed 4 nights in Nov 2019
Response from yuli on 24 Jan 2020
Thank you very much for taking time to share your great experiences during stay with us on your special holiday and we all really glad can make you stay this time as per your expectation, in this opportunity we also sincere apologize for any inconvenience you experience during stay, we look forward to welcome you back 'Home' again at Sapodilla Ubud in near future. Warms Regards Yuli and Sapodilla Family

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The staff were very kind and genuinely wanted to ensure guests felt safe and at home. The rooms are beautiful as are the bathrooms and outside spaces.
Stayed 2 nights in Nov 2019
Response from yuli on 24 Jan 2020
It was a delight to have you staying with us at Sapodilla Ubud recently. Thank you so much for taking your time and effort to share such a wonderful review. We sincerely appreciate all your very positive notes on all aspects of your stay. We are particularly grateful to have your recognition toward the level of service and care of our team. We trust that we will see you again very soon and we look forward to welcoming you back home at Sapodilla Ubud. Yuli and Sapodilla Family

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved how the staff made me feel so welcome, nothing was too much trouble. It felt almost like a family which was lovely. Food was incredible and my room was fantastic! I was in 206 which was just away enough for privacy and had a lovely view of the pool etc. I can’t wait to go back
Stayed 6 nights in Nov 2019

10/10 Excellent

Brittany, Charlotte

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
As a solo female traveler I felt so safe and I was treated incredibly well. The staff says that they want you to feel at home and the do everything to make you feel that way. The room was very large with a gorgeous balcony. I still dream about the bathtub, pool and the room service was delicious. I also tried the floating breakfast and flower bath, AMAZING! The shuttle service was great but the location was so convenient that I didn’t even need it. I plan to stay here again in the future.
Stayed 3 nights in Oct 2019

10/10 Excellent

JAMES

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nothing Was Less Than Perfect.
A perfect experience from start to finish. I felt like i owned the hotel.
Stayed 1 night in Oct 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Staff were incredible would highly recommend for this alone. Location was great and the pool offered sun as well as a great place to cook off. My only wish was that the bed was more comfortable, it was too form to the point of being uncomfortable and affecting my sleep. But honestly it was a fantastic hotel
Stayed 3 nights in Oct 2019

10/10 Excellent

Jason

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Staff were absolutely amazing, I fell ill whilst on my holiday and the staff really looked after me nothing was too much and there was a genuine care there for my well being. All the staff were amazing I have traveled a bit and nothing has rivaled the service at sappodilla, I will visit there again without hesitation.
Stayed 5 nights in Oct 2019

10/10 Excellent

Jim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ubud Bliss...brilliant
Brilliant. Amazing. Relaxing
Stayed 2 nights in Oct 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property has an amazing location, extremely clean room, great staff and good amenities for the price. One thing I would improve is the food, basic and to be honest, missing some flavour. But overall this place is 5/5 when considering the price.
Stayed 2 nights in Sep 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, friendly staff, big rooms and great pool.
Stayed 4 nights in Sep 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect stay
Perfect location for all main attractions. The staff were amazing and so helpful. There were so many thoughtful finishing touches. They gave us a mobile to call them if we needed anything, whether in the hotel or out and about. There was a little bottle of insect repellant on our balcony. Great stay if you are in ubud for a few days. The main streets can be chaotic, busy and overwhelming. The hotel is set just back off the main road and it feels so peaceful and tranquil. Would stay here again if we returned without a doubt.
Stayed 3 nights in Sep 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked the space in the rooms. Food was good Service in the restaurant a little slow Garden area quite small
Stayed 4 nights in Sep 2019

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a sweet and homely place to stay. Staff went out of their way to accomodate and make us feel comfortable and happy. They drove us wherever we wanted to go in town for dinner and gave us a mobile to call them with when we wanted a free pick up. Really enjoyed being here!
Stayed 1 night in Sep 2019

10/10 Excellent

Mr Manis

Stayed 4 nights in Sep 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Boutique hotel with great personalized staff and service. Only downside no gym but who cares you’re in Bali - go out and play!
Stayed 4 nights in Sep 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and helpful staff along with a beautiful atmosphere make this hotel a wonderful place to stay in Ubud. If you stay here for multiple days I can also recommend the restaurant.
Stayed 2 nights in Aug 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place to stay. I have often read hotel reviews that say the staff were friendly, but at Sapodilla they really were! Pleasure to stay there. Thanks.
Stayed 4 nights in Aug 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent service
Stayed 2 nights in Aug 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2019

10/10 Excellent

Ric, Australia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was our first stop and definitely our favourite hotel of the whole trip. The staff were amazing, very friendly and made you feel special.
Stayed 3 nights in Aug 2019

10/10 Excellent

Jan, UK

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed in 3 places whilst in Bali and this was our favourite. It’s a haven of calm off the busy Ubud streets. The staff are friendly, hardworking and very professional. The rooms are large and immaculate. We loved having a poolside room. The pool was never busy and we could always get poolside sun beds. We had our breakfasts outside our room which was lovely. A free ‘afternoon tea’ was served but be aware that the treats are not like European cakes! ( one was a deep fried leaf!). My partner enjoyed trying the different things though. It was a bonus to have a free taxi service within Ubud. We used it a couple of times but also did a lot of walking. A welcoming and peaceful place. Highly recommended!
Stayed 4 nights in Aug 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quite, clean, well kept, super nice personal and great staff management Transportation is arranged very quickly, good advice on what to do in the area and beyond
Stayed 3 nights in Aug 2019

10/10 Excellent

Mei Leng

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gem resort in Ubud
Love the flexible shuttle service which need not start or end with the resort! They provide bottle of water even for your excursion. Well design of room which has a walk-in wardrobe next to the bathroom and toilet, separated from the bedroom. Big fluffy towels, sea salt for bath tub, even handy bottle of insect repellent provided. Yummy breakfast with many options. Not forgetting the caring and thoughtful crew and Yuli. Despite a bit of hiccups which were not their fault, they went beyond our expectations and we were very happy with our stay. Two thumbs up!
Stayed 3 nights in Aug 2019

10/10 Excellent

Agnes

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Post Sailing Oasis
Our stay was fantastic, a tranquil oasis in the middle of a bustling street. We love the pool and grounds and really appreciated the extremely helpful staff, and the delicious White Ginger restaurant just steps away from the rooms. The breakfast options where delightful, as the PodTia and the Duck at dinner. The shuttle service was the best we experienced on our trip. Namaste and Thank you Sapodilla
Stayed 3 nights in Jul 2019