Ratings based on 85 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
91% of guests recommend
4.6 Room cleanliness
4.4 Service & staff
4.1 Room comfort
4.5 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Business Travellers
by A verified traveller

was still pretty good

Posted 26-May-2015 on Hotels
was pretty good, was not the one on the picture I wanted though, worse part was a bunch of noisy kids running all over the hotel and drunk parents in the hall ways camped out, other than that was a good stay although I would have preferred the room on the picture.
5 out of 5
Recommended
for Families
by A verified traveller

Great

Posted 14-May-2015 on Hotels
Nice
5 out of 5
Recommended
for Getaway With Friends
by Samantha

This traveller left a rating score only Posted 12-May-2015 on Hotels
3 out of 5
by A verified traveller

Would have expected more from Hilton

Posted 10-May-2015
Room was small. Bed had that comfort setting i didn't notice any difference between firm and soft. To be honest i have stayed in much cheaper hotels that were much nicer.
4 out of 5
Recommended
for Business Travellers
by Robert from Houston

Bed over hyped

Posted 05-May-2015 on Hotels
Nice hotel. The bed was uncomfortable. My bed was either hard as a rock or too soft. The comfort selector only seemed to have 2 settings that worked.
5 out of 5
Recommended
for Families
by A verified traveller

Friendly Staff and a Sparkling Facility

Posted 02-May-2015 on Hotels
Every staff member we encountered - from the front desk personnel to the manager to the housekeeping team - were friendly, service-oriented, and more than ready to go the extra mile to meet our needs. The entire facility was clean, sparkling, and well-lit. However, while the bed was most comfortable, the sitting room furniture was the opposite and tended to discourage lounging. Yet on the whole, this facility is an excellent spot to stay in Tulsa, and one which we will recommend to others.
3 out of 5
by A verified traveller from Midwest

Our experience

Posted 01-May-2015
Pros: The coffee bar in the lobby.
Cons: As I mentioned above, the attention to detail.
Location: Nothing. promenade mall is a joke and the pub across the parking lot was two thumbs down as well
We spent two nights in this hotel. While they did some things very well (free beverages and snacks available in the lobby), their ability to go the next step and pay attention to other details was lacking. It would have been so very helpful if the attendant at check in would have made sure we understood that our bed was equipped with the ability to make the mattress firmer. Both nights were spent tossing and turning. They have a small placard at the desk, but without some acknowledgment of it by the staff so that we were made aware, it's worthless. I purchased 2 beverages and 2 bags of chips in the small pantry off the lobby. Fortunately I checked the bill carefully when we checked out because we were charged $80 for those 4 items instead of $8. The error was made right after we brought it to the attention of the desk clerk, however, again....no personal touch...wouldn't you wonder about a Guest spending $80 in the minimally stocked pantry (snacks and sundries) and correct the mistake before check out?
5 out of 5
Recommended
for Personal Event
by Pam from Norman Oklahoma

Perfect Getaway

Posted 07-Apr-2015 on Hotels
Beautiful, clean and the bed was so comfortable-it was like sleeping on a cloud. Very nice staff! Excellent.
4 out of 5
Recommended
for Families
by Rhiannon

This traveller left a rating score only Posted 23-Mar-2015 on Hotels
4 out of 5
Recommended
for Business Travellers
by A verified traveller

clean, comfortable, but embarrassed

Posted 04-Feb-2015 on Hotels
Overall, the stay was nice. One of the beds in the room was broken, but they fixed it quickly. However, apparently, there are breakfast tickets you have to have. It may have been my mistake when I thought it was complimentary, but my mistake was encouraged when we ate without tickets one day. The same lady who asked if we wanted coffee on Saturday denied us breakfast on Sunday in front of other friends because we did not have these tickets. It wouldn't have been so bad if we either were told privately or were not allowed breakfast on Sunday.