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My partner and I stayed for 3 nights. Gorgeous room and housekeeping was 5 star. The guided walk was entertaining and there was a good variety of sea life ( including stingray!) that made snorkeling fun. However F&B staff needs to be trained more. When I asked for some cut fruit ( none on buffet ...
The place is ok to stay but both the bathrooms are quite rundown, they needed some attention.. If I visit KK again will look at other places as well.
The location is amazing. It is quiet from people noise but full of wildlife noise. The beach and pool are wonderful. The staff can move on "island time" when ordering but everyone is very friendly and accommodating. Our villa was up the hillside a bit but a staff person was always ready to drive ...
Nice hotel close to city. Overall rating is quite good. However, the family suite facilities are not worth for money value during our 1st visit such as no basic tea/beverage provided, bad wifi connection, swimming pool under maintenance etc. Lanvin Hotel keep up your good work. We will visit your ...
Awesome experience with very friendly staff who make you feel like your the only one there ! 99% of the staff always say hello every time you see them.
I enjoy my stay but sad on how t receptionist at 11flr welcome me . I came in around 12.45 pm at 11 flr check in counter to check in but he said room r not available yet . So i asked politely weather he can help me out as i have a function to attend around 1.30 pm . Sadlly he answered me by saying ...
Great relaxation stay. There is no one around, the snorkeling and fish feeding is cool. We went diving which was good. Food is expensive, but the stay was worth it. The staff are so friendly! The monkeys make it hard to sit on the deck as they steel everything
I have an unhappy check in experience, where when I called in the morning asked if early check in is available, I was being turned away perfunctorily, which I think either the staff is new, or she did it deliberately. However, after leaving feedback at the website, management replied to me and gave ...
As a gold member, i got upgraded, which was a nice start. However, the club lounge was very crowded most of the days during my stay and it would have been nice to add more staff serving during the happy hour. One other unfortunate thing: beach was closed (red flag) during my entire stay. The weather ...
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