Title: Gaya Island Resort Reviews, Deals & Photos 2025 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Gaya Island Resort Luxury resort on the beach, with outdoor pool ![Outdoor pool, pool umbrellas, pool loungers](https://images.trvl-media.com/lodging/5000000/4990000/4981800/4981793/0468787f.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Property preview](https://mediaim.expedia.com/video/097574B4C664712B04FC90568A475D63/0f53885b-e27d-4050-8f6b-396a71412ff5-thumbnail.jpg?impolicy=resizecrop&rw=1080) ![Kinabalu Villa | View from room](https://images.trvl-media.com/lodging/5000000/4990000/4981800/4981793/d1fdbd9b.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Outdoor pool, pool umbrellas, pool loungers](https://images.trvl-media.com/lodging/5000000/4990000/4981800/4981793/f698af17.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Terrace/patio](https://images.trvl-media.com/lodging/5000000/4990000/4981800/4981793/54e29471.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Escape to the beachfront Gaya Island Resort, where relaxation meets adventure. Soak up the sun at the beach bar or by the outdoor pool, indulge in a rejuvenating Swedish massage at the spa, and enjoy yoga classes or a good book from the library. Take advantage of 24-hour gym access and dry cleaning services for ultimate convenience. 8.8 Excellent ## Popular amenities - Bar - Pool - Gym - Spa - Laundry - Housekeeping £288 includes taxes & fees 21 Oct - 22 Oct ## Room options ### Check availability for these dates Tonight [Oct 11 - Oct 12](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-11&endDate=2025-10-12&selected=4981793&PinnedHotelID=4981793&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-11&endDate=2025-10-12&selected=4981793&PinnedHotelID=4981793&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Oct 12 - Oct 13](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-12&endDate=2025-10-13&selected=4981793&PinnedHotelID=4981793&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-12&endDate=2025-10-13&selected=4981793&PinnedHotelID=4981793&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Oct 17 - Oct 19](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-17&endDate=2025-10-19&selected=4981793&PinnedHotelID=4981793&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-17&endDate=2025-10-19&selected=4981793&PinnedHotelID=4981793&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Oct 24 - Oct 26](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-24&endDate=2025-10-26&selected=4981793&PinnedHotelID=4981793&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-24&endDate=2025-10-26&selected=4981793&PinnedHotelID=4981793&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 3 of 3 rooms ![Bayu Villa | View from room](https://images.trvl-media.com/lodging/5000000/4990000/4981800/4981793/f76ff44d.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Bayu Villa ### Highlights Balcony Soundproofed Air conditioning Free cots/infant beds LED TV Premium bedding Pillow-top bed Ceiling fan - 505 sq ft - Sleeps 3 - 1 King Bed OR 2 Single Beds ![Kinabalu Villa | Premium bedding, pillow-top beds, minibar, in-room safe](https://images.trvl-media.com/lodging/5000000/4990000/4981800/4981793/9065d6c7.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Kinabalu Villa 7.6 Good 5 reviews ### Highlights Balcony Soundproofed Air conditioning Free cots/infant beds LED TV Premium bedding Pillow-top bed Ceiling fan - 505 sq ft - Partial sea view - Sleeps 3 - 1 King Bed OR 2 Single Beds ![Canopy Villa | Premium bedding, pillow-top beds, minibar, in-room safe](https://images.trvl-media.com/lodging/5000000/4990000/4981800/4981793/fcd6e430.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Canopy Villa 8.0 Very good 1 review ### Highlights Balcony Soundproofed Air conditioning Free cots/infant beds LED TV Premium bedding Pillow-top bed Ceiling fan - 506 sq ft - Sleeps 3 - 1 King Bed ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FGaya-Island-Hotels-Gaya-Island-Resort.h4981793.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FGaya-Island-Hotels-Gaya-Island-Resort.h4981793.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C6.01812%2C116.04716&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=eVG4hZ3HFw9g_MhrviVklG_4PrM=) Malohom Bay, Pulau Gaya, Tunku Abdul Rahman Park, Gaya Island, Sabah, 88000 #### Getting around - Putatan Station - 24 min drive #### Restaurants - Suria Food Court - Upperstar Restaurant & Bar - Sport Direct / USC - McDonald's - Pound ## About this property ### Gaya Island Resort Luxury boutique resort Take advantage of a beach bar, a poolside bar and a garden at Gaya Island Resort. This resort is a great place to bask in the sun with a beachfront location, beachfront dining and snorkelling. Treat yourself to a massage at the on-site spa. At the 4 on-site restaurants, enjoy breakfast, lunch, dinner, children's meals and seafood. Yoga classes are offered at the 24-hour gym; the property also has a library, dry cleaning/laundry services and a bar. Stay connected with free in-room WiFi. You'll also enjoy perks such as: - An outdoor pool, along with sunloungers and pool umbrellas - A round-trip airport shuttle (surcharge), babysitting (surcharge) and a gift shop - A 24-hour front desk, luggage storage and smoke-free property - Free newspapers, tour/ticket information and wedding services Room features All 121 rooms have comforts such as premium bedding and air conditioning, as well as perks such as free WiFi and safes. More amenities include: - Pillowtop mattresses and free cots/infant beds - Rainfall showers, deep-soaking baths and bidets - LED TVs with satellite channels - Balconies, electric kettles and ceiling fans ### Awards and affiliations The property is a member of the Small Luxury Hotels of the World. ## Similar properties ![2 outdoor pools, pool umbrellas, pool loungers](https://images.trvl-media.com/lodging/1000000/50000/48700/48661/bef5ad9c.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Shangri-La Rasa Ria, Kota Kinabalu Tuaran - On private beach - Pool - Breakfast included - All-inclusive 9.2 Wonderful 1,001 reviews £103 includes taxes & fees 6 Nov - 7 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-06&endDate=2025-11-07&selected=48661&PinnedHotelID=48661&HadPinnedHotel=true®ionId=-1&adults=2) ![Couples treatment room(s), hot tub, body treatments, aromatherapy](https://images.trvl-media.com/lodging/3000000/2330000/2322400/2322305/0447002d.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Gayana Marine Resort Gaya Island - Pool - Hot tub - Spa - Kids pool 8.4 Very good 502 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-25&endDate=2025-10-26&selected=2322305&PinnedHotelID=2322305&HadPinnedHotel=true®ionId=-1&adults=2) ![2 bars/lounges, lobby lounge](https://images.trvl-media.com/lodging/1000000/10000/2400/2388/e06a8a1d.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Shangri-La Tanjung Aru, Kota Kinabalu Tanjung Aru - On private beach - Pool - Spa - Kids pool 9.2 Wonderful 1,005 reviews £143 includes taxes & fees 4 Nov - 5 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-04&endDate=2025-11-05&selected=2388&PinnedHotelID=2388&HadPinnedHotel=true®ionId=-1&adults=2) ![Private beach, free beach cabanas, sun-loungers, beach umbrellas](https://images.trvl-media.com/lodging/3000000/2940000/2940000/2939927/f9849c4d.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Bunga Raya Island Resort & Spa Gaya Island - On private beach - Pool - Spa - Free WiFi 8.6 Excellent 181 reviews £205 includes taxes & fees 18 Oct - 19 Oct [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-18&endDate=2025-10-19&selected=2939927&PinnedHotelID=2939927&HadPinnedHotel=true®ionId=-1&adults=2) ![2 restaurants, breakfast, lunch, dinner served; international cuisine ](https://images.trvl-media.com/lodging/2000000/1330000/1322100/1322074/cbf302ae.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Le Meridien Kota Kinabalu Downtown Kota Kinabalu - Pool - Spa - Free WiFi - Restaurant 8.8 Excellent 1,002 reviews £69 includes taxes & fees 29 Oct - 30 Oct [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-29&endDate=2025-10-30&selected=1322074&PinnedHotelID=1322074&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool](https://images.trvl-media.com/lodging/1000000/20000/11400/11306/7d01c352.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hyatt Regency Kinabalu Downtown Kota Kinabalu - Pool - Kids pool - Free WiFi - Restaurant 8.4 Very good 1,001 reviews £69 includes taxes & fees 12 Oct - 13 Oct [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-12&endDate=2025-10-13&selected=11306&PinnedHotelID=11306&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool, pool loungers](https://images.trvl-media.com/lodging/1000000/530000/523800/523743/a886f034.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### The Magellan Sutera Resort Downtown Kota Kinabalu - On private beach - Pool - Hot tub - Spa 8.4 Very good 1,001 reviews £119 includes taxes & fees 3 Nov - 4 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-03&endDate=2025-11-04&selected=523743&PinnedHotelID=523743&HadPinnedHotel=true®ionId=-1&adults=2) ![Reception](https://images.trvl-media.com/lodging/16000000/15200000/15193700/15193612/265d6da3.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hilton Kota Kinabalu Downtown Kota Kinabalu - Pool - Restaurant - Air conditioning - Gym 9.2 Wonderful 968 reviews £64 includes taxes & fees 23 Oct - 24 Oct [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-23&endDate=2025-10-24&selected=15193612&PinnedHotelID=15193612&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool](https://images.trvl-media.com/lodging/75000000/74260000/74255300/74255293/fa416aba.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### The Aru Hotel at Aru Suites Tanjung Aru - Pool - Free WiFi - Restaurant - Air conditioning 9.0 Wonderful 29 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-25&endDate=2025-10-26&selected=74255293&PinnedHotelID=74255293&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool, open 7:00 AM to 8 PM, pool umbrellas, pool loungers](https://images.trvl-media.com/lodging/10000000/9850000/9849200/9849125/2c81e3b4.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Kota Kinabalu Marriott Hotel Downtown Kota Kinabalu - Pool - Kids pool - Parking included - Free WiFi 8.6 Excellent 596 reviews £92 includes taxes & fees 12 Oct - 13 Oct [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-12&endDate=2025-10-13&selected=9849125&PinnedHotelID=9849125&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transport - No on-site parking available - Return airport shuttle (surcharge) from 7:30 AM to 9:30 PM on request ### Food and drink - 4 restaurants - A bar/lounge - A beach bar - A poolside bar ### Restaurants on site - Feast Village - Fishermans Cove - Omakase - Pool Bar and Lounge - Tavajun Bay ### Things to do - 24-hour gym - Full-service spa - Library - Outdoor pool - Snorkelling - Yoga classes ### Family friendly - Babysitting (surcharge) - In-room cot - Laundry facilities - Outdoor pool - Soundproofed rooms ### Conveniences - 24-hour front desk - Free newspapers in lobby - Gift shop/newsstand - Laundry facilities - Luggage storage - Safe at front desk ### Guest services - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Tour and ticket assistance - Turndown service - Wedding services ### Outdoors - Garden - On the beach - Pool loungers - Pool umbrellas ### Full-service spa - Couples treatment rooms - Deep-tissue massages - Hot stone massages - Spa open daily - Spa treatment rooms - Swedish massages - Thai massages ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Upper floors accessible by stairs only ### More - 2 floors - Banquet hall - Built in 2012 - Smoke-free property ## Room amenities ### Bedroom - Free cot - Pillowtop mattress - Premium bedding ### Bathroom - Bidet - Deep soaking bathtub - Dressing gowns - Free toiletries - Hair dryer - Rainfall showerhead - Separate bathtub and shower - Slippers - Towels provided ### Entertainment - LED TV with satellite channels ### Food and drink - Electric kettle - Free bottled water - Minibar ### More - Air conditioning - Ceiling fan - Desk - Iron/ironing board - Phone - Safe - Soundproofed rooms ## Policies ### Check-in Check-in start time: 3:00 PM; check-in end time: 9:00 PM Late check-in subject to availability Minimum check-in age - 18 ### Check-out Check-out before 11:00 AM ### Special check-in instructions Guests must transfer to the property via Boat and must arrange the transfers by contacting the property before travel, using the contact information on the booking confirmation This property offers transfers from the ferry terminal and airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation The check-in location differs from the property location; go to: \[Gaya Lounge, Jesselton Point Jetty\] Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation Speedboat transfers (surcharge) are required between Jesselton Point Ferry Terminal and Gaya Island Resort. Departure times are as follows: Jesselton Point Ferry Terminal to Gaya Island Resort: 10 AM, noon, 2 PM, 4 PM, 6 PM and 9 PM. Gaya Island Resort to Jesselton Point Ferry Terminal: 7 AM, 9 AM, 11 AM, 1 PM, 3 PM, 5 PM, and 6:30 PM. Guests who miss the last transfer of the day must board a private charter boat (surcharge). Rates for private charters are MYR 500 from 7 AM to 9 PM, and MYR 700 from 9 PM to 7 AM. ### Access methods Staffed front desk ### Pets Pets not allowed ### Children and extra beds Children are welcome Rollaway/extra beds are not available. Free cots are available on request at the property ### Payment types at the property ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - Destination fee: MYR35 per person, per night. This fee does not apply to children under 1 year of age. - Boat transfer per adult: MYR 172.80 (return) - Boat transfer per child: MYR 86.40 (return), from 2 to 11 years old We have included all charges provided to us by the property. ### Optional extras - Airport shuttle fee: MYR 140 per vehicle (one-way) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards and cash Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention This property does not have any lifts Only registered guests are allowed in the guestrooms ### Property is also known as Gaya Island Resort Resort Gaya Island Gaya Island Resort Malaysia/Pulau Gaya Gaya MalaysiaPulau Gaya ## Frequently asked questions ### Does Gaya Island Resort have a pool? > Yes, this property has an outdoor pool. ### How much does it cost to stay at Gaya Island Resort? > As of 11 Oct 2025, prices found for a 1-night stay for 2 adults at Gaya Island Resort on 21 Oct 2025 start from £287.56, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. [Choose your dates](https://www.expedia.co.uk/Gaya-Island-Hotels-Gaya-Island-Resort.h4981793.Hotel-Information?rfrr=HOT.HIS.question.link.click) for more accurate prices. ### Is Gaya Island Resort pet-friendly? > No, pets are not allowed at this property. ### How much is parking at Gaya Island Resort? > This resort doesn't offer parking. ### What time is check-in at Gaya Island Resort? > Check-in start time: 3:00 PM; check-in end time: 9:00 PM. Late check-in is available during limited hours. ### What time is check-out at Gaya Island Resort? > Checkout is at 11:00 AM. ### Does Gaya Island Resort provide a shuttle to the airport? > Yes, there's an airport shuttle that runs 7:30 AM-9:30 PM on request. A fee of MYR 140 per vehicle applies. ### Where is Gaya Island Resort located? > Nestled on the beach, this Gaya Island resort is within 1 mi (2 km) of Sapi Island and Tunku Abdul Rahman Park. Pantai Pulau Mamutik is 5.5 mi (8.8 km) away. ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Gaya Island Resort Reviews 8.8 ### Excellent All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 9.0 Cleanliness ### 8.4 Location ### 9.2 Staff & service ### 8.6 Eco-friendliness ### 9.0 Property conditions & facilities 10 - Excellent 246 8 - Good 150 6 - Okay 36 4 - Poor 10 2 - Terrible 6 ### 8/10 Good #### Hiroshi 16 Aug 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities THE Resort. ##### Hiroshi Stayed 2 nights in Aug 2025 ### 10/10 Excellent #### Verified traveller 24 Aug 2024 Liked: Cleanliness, staff & service, property conditions & facilities Wonderful location and views. Staff were always friendly, helpful and polite. Fantastic range of activities. ##### Verified traveller Stayed 4 nights in Aug 2024 ### 10/10 Excellent #### Thomas 2 Apr 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities We were a group of nature lovers who were using this as a three night stay to get used to the temperature and time change upon arrival in Borneo. Loved the grounds and snorkeling right from the beach. Fantastic nature center staffed by several biologists. The food options were a bit pricey but we were expecting that. The grounds were very birdy and we found two Borean Pit Vipers. The mangrove tour was fantastic. Room is very good quality for the price. ##### Thomas Stayed 3 nights in Mar 2025 ### 10/10 Excellent #### Gitanjali 27 Dec 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Situated in one of the largest underwater national parks. Spectacular natural beauty with sea, sand and jungle. Hundreds of species of marine and island life. Underwater and above ground Activities beautifully curated by YTL staff to blend conservation and fun. ##### Gitanjali Stayed 2 nights in Dec 2024 ### 10/10 Excellent #### hywel 3 Dec 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The staff, the staff, the staff. Such genuine helpful staff quick to resolve any problems. Genuine smiles. The East Malaysians are the best hosts. ##### hywel Stayed 4 nights in Nov 2024 ### 10/10 Excellent #### Siu Chui 14 Feb 2024 Liked: Cleanliness, staff & service, property conditions & facilities The property has a beautiful setting with the sea and a primary forest as its backdrop. The hotel excursions are excellent with an added inspiration on marine and forest conservation. Coral garden snorkelling and forest trekking are highly recommended. The staff are all genuinely kind and attentive. A very good resort. ##### Siu Chui Stayed 4 nights in Feb 2024 ### 8/10 Good #### Lesley 10 Apr 2024 Liked: Cleanliness, property conditions & facilities Had a lovely stay, would like to have seen more food options and later bar food service. Activities team were great, reception and waiting staff were not very friendly, expected a higher level of service. ##### Lesley Stayed 4 nights in Apr 2024 ### 8/10 Good #### Samantha, Li Cheng 29 Oct 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Villa was nice and spacious. Service was excellent. Food needs to improve ##### Samantha, Li Cheng Stayed 4 nights in Oct 2022 ### 6/10 Okay #### Amanda 15 Oct 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The property itself and rooms were nice, but the resort was way too expensive for what was provided. we did not feel like we got value doe the money. The meals were excessively expensive for what they were, and left us with traveler's diarrhea unfortunately. Very basic tours were extra charges too, as were the transfers in and out from kota Kinabalu. We also stayed way too long. I think max 3 nights would be recommended so you don't get bored. ##### Amanda Stayed 5 nights in Oct 2024 ### 10/10 Excellent #### Eiji 1 Dec 2023 Liked: Amenities It is totally amazing!! The staff are really polite and professional!! But the mosquito are really many. So you should bring medicine lol. If you can go there, you should enjoy their facilities. Especially snorkeling!! The beach in front of pool are really great!! There are clear water and many beautiful fishes. You don’t need to go anywhere, just go to beach with your snorkeling gears!! So I appreciate for your hospitality and great services. ##### Eiji Stayed 3 nights in Nov 2023 ### 8/10 Good #### Verified traveller 4 Aug 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Beautiful location, well organised, excellent food, friendly staff, amazing rooms. Many hidden taxes ... and service charge added even for buffet meal (which was self service ... although did finally remove when challenged). The private beach had a huge rubbish dump just behind the sandy beach. Very disappointing to see on a luxury trip. Great to see the conservation work with rescued turtles and coral. Strange to see complimentary ice lollies being handed out by pool, but only if you agreed to a young waiter taking a photo on his mobile phone ... bizarre. ##### Verified traveller Stayed 2 nights in Aug 2024 ### 6/10 Okay #### Matthew 16 Jul 2023 Liked: Property conditions & facilities Disliked: Staff & service Starting with the positives, Gaya Island Resort is in a wonderful setting. The accommodation is spacious with nice outlooks, though depending where you are you could have quite an uphill hike to your rooms. We had the buffet meals in the dining room and the standard of what was offered was very high. The staff were very friendly and accommodating. The service however of the management and reservations team leading up to our visit was appalling. Despite having paid in full we were sent automated messages threatening to cancel our booking and keep any monies already paid. When we replied explaining payment had been made and asking for clarification we simply received the same message again. None of these messages came with a name or contact details. Several attempts to ring the reservations line all concluded the same way i.e. being told all the lines were busy and the phone call was dropped. Expedia's initial attempts to contact the resort also failed but we assume they eventually worked, as we received an email from the resort informing us we should ignore the previous messages. No hint of an apology was offered. On top of this, on two of the days we stayed there was, for different periods of time, no water and no electricity. Regarding the water, on one occasion this lasted for over 9 hours. Finally the cleanliness of the resort in some areas was disappointing. In particular the gym floor was covered in sand and even hairs - very unpleasant. ##### Matthew Stayed 5 nights in Jul 2023 ### 8/10 Good #### Kaori 30 Aug 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities キナバルヴィラに４泊しました。おだやかな海が一望できる清潔かつ快適な部屋に滞在し、自然豊かなリゾートを満喫しました。 一緒に行く予定だった娘が直前で体調を崩してしまったため一人旅になりましたが、ひとりでも充分楽しめます。 コタキナバルのジェッセルトンポイント（船着場）にあるオフィスでも、チェックインに始まりチェックアウト後の空港へのタクシーの手配などさまざまなサポートをしていただき、有り難かったです。 フレンドリーでホスピタリティにあふれたスタッフの方がほとんどでしたが、目をそらして挨拶をしてくださらない方（ごく一部です）がいて残念でした。 とはいえ、とてもすてきな体験でした。次回はぜひ娘と一緒に来たいです。 ![](https://a.travel-assets.com/ugc/hotel-reviews/31e29a6d-7e41-4201-b1a6-939b53c1d04f-1756555105087.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/022a6f16-359a-4c69-8863-e8d51b90be01-1756555103247.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Kaori Stayed 4 nights in Aug 2025 ### 6/10 Okay #### Mingye 8 Jan 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities 食事のバリエーションはイマイチ、1泊は短くて感じるが、2泊だと長い感じする。プライベートビーチではビーチは綺麗だけど、すぐ横にプラスチックゴミがたくさんあって、こどもも環境を心配してる ##### Mingye Stayed 2 nights in Dec 2024 ### 8/10 Good #### Verified traveller 3 Jan 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Godt resort med lidt mangler Lokation og mad super god. Der er ikke så meget at lave udover sol, vand og afslapning. 3 nætter er passende. Vi manglede vandforsyning i en dag. ![](https://a.travel-assets.com/ugc/hotel-reviews/19D00FC5172B2D611C929C1275480C5D2D1B4F371735903317100.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Verified traveller Stayed 3 nights in Dec 2024 ### 8/10 Good #### Mario 8 Sept 2024 Liked: Cleanliness Schöne Hotelanlage. Gute Zimmer. Service ok. Preis-Leistung zu hoch. ##### Mario Stayed 1 night in Sep 2024 ### 10/10 Excellent #### Gjermund 13 Jul 2024 ##### Gjermund Stayed 3 nights in Jul 2024 ### 10/10 Excellent #### Jane 5 Jan 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort ##### Jane Stayed 4 nights in Dec 2023 ### 10/10 Excellent #### Minho 1 Jan 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort ##### Minho Stayed 3 nights in Dec 2023 ### 10/10 Excellent #### Verified traveller 30 Oct 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### BisyoAd92 自然環境との調和がすばらしい。部屋の清掃も素晴らしい。 ![キナバル山と日の出](https://a.travel-assets.com/ugc/hotel-reviews/BD34FE6252DB405C95B33CD7F250B7B802D7A2AD1698651527753.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![レストランの屋根で朝食のパンケーキをねらう天狗ざる](https://a.travel-assets.com/ugc/hotel-reviews/80D23F81EB9254C82A11E6D42A6F72517B2FA5FE1698651544005.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Verified traveller Stayed 2 nights in Oct 2023 ### 10/10 Excellent #### Tracy 4 Oct 2023 Liked: Cleanliness, staff & service, property conditions & facilities ##### Tracy Stayed 5 nights in Sep 2023 ### 8/10 Good #### William 2 Oct 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort ##### William Stayed 1 night in Sep 2023 ### 10/10 Excellent #### Sophie 31 Jul 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort ##### Sophie Stayed 2 nights in Jul 2023 ### 10/10 Excellent #### Chia Ling, 3 Feb 2023 ##### Chia Ling, Stayed 3 nights in Jan 2023 ### 8/10 Good #### Masayuki 9 Jan 2023 ##### Masayuki Stayed 2 nights in Jan 2023 ## Expedia's Latest Trends ### Hotels > [Hotel Du Vin Exeter](https://www.expedia.co.uk/Exeter-Hotels-Hotel-Du-Vin-Exeter.h1675497.Hotel-Information) > > [The Taaras Beach & Spa Resort](https://www.expedia.co.uk/Redang-Island-Hotels-The-Taaras-Beach-Spa-Resort.h54223.Hotel-Information) > > [The Fox & Hounds](https://www.expedia.co.uk/Guisborough-Hotels-The-Fox-Hounds.h6341055.Hotel-Information) > > [Cardiff University, Talybont Gate Residence](https://www.expedia.co.uk/Cardiff-Hotels-Cardiff-University.h30551505.Hotel-Information) > > [Sama-Sama Express KLIA Terminal 1 - 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