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Gaya Island Resort

Photo gallery for Gaya Island Resort

Featured image
On the beach, snorkelling, beach bar
On the beach, snorkelling, beach bar
On the beach, snorkelling, beach bar
Outdoor pool, pool umbrellas, pool loungers

Overview of Gaya Island Resort

Gaya Island Resort

5 out of 5

4.4/5 Excellent

Guests rated this property 4.5/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Spa
  • Restaurant
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment
  • Social distancing
Malohom Bay, Pulau Gaya, Tunku Abdul Rahman Park, Gaya Island, Sabah, 88000

Explore the area

  • Popular LocationTunku Abdul Rahman Park16 min walk

Choose dates to view prices

Sorry, this property is temporarily unavailable Tue, 1 Jun - Thu, 30 Sep.

About this area

Gaya Island

Located in Gaya Island, Gaya Island Resort is on the beach. Local points of interest include Tunku Abdul Rahman Park. Take the opportunity to explore the area for water adventures such as kayaking and other activities like golfing. Guests appreciate the resort's quiet location.

What's nearby

  • Tunku Abdul Rahman Park - 16 min walk

Restaurants

  • Feast Village — 1 min walk
  • Fishermans Cove — 1 min walk

About this property

Gaya Island Resort

Luxury resort with full-service spa and restaurant
This smoke-free resort features a full-service spa, a restaurant and an outdoor pool. WiFi in public areas is free. Additionally, a 24-hour fitness centre, a bar/lounge and a beach bar are on-site. All 121 soundproofed rooms feature free WiFi and pillowtop beds. Guests can enjoy deep soaking bathtubs, and other standard amenities include balconies, minibars and LED TVs.
Gaya Island Resort offers 121 forms of air-conditioned accommodation with minibars and a safe. Rooms open to balconies. Pillowtop beds feature premium bedding. 40-inch LED televisions come with satellite channels. Bathrooms include a separate bath and shower with a deep soaking bath and a rainfall showerhead. Bathrooms are also outfitted with bathrobes, slippers and bidets.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Recreational amenities at the resort include an outdoor pool and a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The on-site spa has massage/treatment rooms and couples treatment room(s). Services include deep-tissue massages, hot stone massages, Swedish massages and Thai massages.

The spa is open daily.

Awards and affiliations

The property is a member of the Small Luxury Hotels of the World.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the regional cleaning and disinfection practices of Safe & Clean (Malaysia)

Social distancing

Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Gives staff personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • No on-site parking available
  • Return airport shuttle (surcharge) from 7:30 AM to 9:30 PM
  • Airport shuttle on request

Food and drink

  • 1 restaurant
  • 1 beach bar, 1 poolside bar and 1 bar

Things to do

  • 24-hour fitness centre
  • Full-service spa
  • Outdoor pool
  • Snorkelling
  • Yoga classes

Family friendly

  • Babysitting/childcare (surcharge)
  • Free cots/infant beds
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • Free newspapers in reception
  • Gift shop/newsstand
  • Library
  • No lifts

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Languages spoken

  • English

Outdoors

  • Beachfront location
  • Garden
  • Pool sunloungers
  • Pool umbrellas
  • Terrace

Spa

  • Couples treatment room(s)
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - Swedish
  • Massage - Thai
  • Massage/treatment rooms
  • Spa open daily

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift (single-level property)
  • Upper floors only accessible by stairs

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Ceiling fan
  • Free cots/infant beds
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Bidet
  • Deep-soaking bathtub
  • Free toiletries
  • Hairdryer
  • Rainfall showerhead
  • Separate bathtub and shower
  • Towels

Entertainment

  • 40-inch LED TV
  • Satellite channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Minibar

Outdoor space

  • Balcony

More

  • Desk
  • Iron/ironing board
  • Phone
  • Safe
  • Slippers
  • Soundproofing
  • Turndown service

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - 9:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

The check-in location differs from the property location; to check in, go to Gaya Lounge, Jesselton Point Jetty
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation
Front desk staff will greet guests on arrival
Speedboat transfers (surcharge) are required between Jesselton Point Ferry Terminal and Gaya Island Resort. Departure times are as follows: Jesselton Point Ferry Terminal to Gaya Island Resort: 8 AM; 10 AM; Noon; 2 PM; 4 PM; 6 PM; 9 PM. Gaya Island Resort to Jesselton Point Ferry Terminal: 9 AM; 11 AM; 1 PM; 3 PM; 5 PM; 6:30 PM; and 9:30 PM. Guests who miss the last transfer of the day must board a private charter boat (surcharge). Rates for private charter are MYR 500 between 7 AM-9 PM, and MYR 700 between 9 PM-7 AM.

Renovations and closures

This property is closed from 1 June 2021 to 30 September 2021 (dates subject to change).

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Free cots (infant beds)

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax of MYR 10.00 per accommodation, per night is imposed by the country of Malaysia and collected at the property from 1 January 2022. Permanent residents and Malaysian nationals are exempt from the tax. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • Destination fee: MYR 30 per person, per night.
  • Boat transfer per adult: MYR 160 (roundtrip)
  • Boat transfer per child: MYR 80 (roundtrip)

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Airport shuttle fee: MYR 140 per vehicle (one-way)
  • Airport shuttle fee per child: MYR 0 (one-way), (up to 2 years old)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
No on-site parking is available
This property accepts Visa, Mastercard, American Express, Union Pay and cash
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Guests must transfer to the property via boat and must arrange the transfers by contacting the property before travel, using the contact information on the booking confirmation
This property offers transfers from the ferry terminal and airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms

Property is also known as

Gaya Island Resort
Resort Gaya Island
Gaya Island Resort Malaysia/Pulau Gaya
Gaya MalaysiaPulau Gaya
Gaya Island Resort Resort
Gaya Island Resort Gaya Island
Gaya Island Resort Resort Gaya Island

Frequently asked questions

Overall score and ratings

4.4

Excellent

Rating 5 - Excellent. 233 out of 423 reviews
5 - Excellent 55%
Rating 4 - Good. 141 out of 423 reviews
4 - Good 33%
Rating 3 - Okay. 33 out of 423 reviews
3 - Okay 8%
Rating 2 - Poor. 10 out of 423 reviews
2 - Poor 2%
Rating 1 - Terrible. 6 out of 423 reviews
1 - Terrible 1%

4.5/5

Cleanliness

4.5/5

Staff & service

4.5/5

Amenities

4.4/5

Property conditions & facilities

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2020

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful Gaya Island Retreat
My family and I stayed at GIR for 2 nights and had a great time. The rooms were enormous (complete with separate areas for walk in robes, bathtub, shower, toilet). Room amenities were excellent, with bug spray and ointment for insect bites. Our rooms had fantastic views across the sea to Mt Kinabalu, beautiful to watch the sunrise every morning. The staff were all very friendly and attentive to our needs. We will absolutely be back again. Thank your GIR for a great time!
Stayed 2 nights in Jan 2020

2/5 Poor

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Each room has a bath tub but there were less hot water in the evening. Even after water filled, many aunts was floating.
Stayed 1 night in Dec 2019

4/5 Good

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
suggest book activity or dinner reservation early, before arrive as not many slots
Stayed 3 nights in Jan 2020

5/5 Excellent

Stayed 3 nights in Dec 2019