Friendly staff, good location
Clean, quiet (back-facing room, but if open the window just hear the main AC outlet vent, these rooms are close to the feel of an 'internal' room with little or no daylight, and not great if you have claustrophobic snesitivities)
Town-centre location, so parking can be tricky, the San Giusto car park is close by, but is often full on weekend evenings.
Tricky for drop-off /pick-up, no loading bay.