"Attention to detail, staff are so nice no matter where you are, they go above and Beyond. Even though it’s a hotel it feels like home. Lastly breakfast and all restaurants are exceptional"
"Toiletries were supplied in a pouch which may not suffice two people. Fortunately we carried our own.
The water dispenser near the lift and ice dispenser in the lobby was very handy.
Most importantly the staff is very helpful and accommodating"
"It was all good, could have done some air conditioning but thanks for the fan in our room as it did help, we'll probably come again in the near future as Cardiff is a great place to visit."
"Really great location. Ask for a quiet room if you don’t want to listen to late night music from the bars . Everyone was very nice.
Had a little issue where a room just had a bath so they changed the room without hesitation with just a shower.
Car park needs better signage . I’m hoping I don’t get a fine for driving down a bus/taxi lane & stopping to run into the hotel for directions. When you know where it is it’s very easy to get too."