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Reviews of Comfort Hotel Toulouse Sud

3 out of 5
Comfort Hotel Toulouse Sud
5 Avenue Des Cretes, Ramonville-Saint-Agne, Haute-Garonne

Reviews

7.4

Good

Rating 10 - Excellent. 134 out of 638 reviews" "
Rating 8 - Good. 270 out of 638 reviews" "
Rating 6 - Okay. 151 out of 638 reviews" "
Rating 4 - Poor. 55 out of 638 reviews" "
Rating 2 - Terrible. 28 out of 638 reviews" "

7.6/10

Cleanliness

7.8/10

Staff & service

7.4/10

Amenities

7.0/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

8/10 Good

Paul

Travelled with partner
Staff was very helpful and friendly, but my wife has mobility restrictions and it was vey difficult to get into the shower because of the bathtub. The breakfast also seemed to be overpriced for what you got.
Stayed 1 night in Feb 2024
Response from The reception on 29 Feb 2024
Dear, PaulThank you for your comment about your stay.We are happy that you appreciated the experience. We are sorry for what happened during your stay with us.Work is planned to adapt our rooms for people with reduced mobility. Althougreally hope to see you again to take advantage of the changes made to our hotel for your greater comfort! Yours faithfully

4/10 Poor

giorgio

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Staff was gentle. The hotel is really old. There is nothing around. The breakfast costs 10 euro but I think it is worth much less than that. Around the hotel there is nothing. However a bus can bring you to the metro in only 6 minutes.
Stayed 3 nights in Jun 2023
Response from Le service de réception on 25 Jul 2023
• Hello sir, Thank you for taking the time to answer this satisfaction questionnaire. We greatly appreciate feedback from our customers. We are delighted to hear of your satisfaction. We are sorry about the breakfast. We will make the necessary changes to adapt it to customer demand. Sincerely, The reception

8/10 Good

Susan

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff Could do with a few little jobs being done
Stayed 1 night in Oct 2021
Response from Le service de réception. on 11 Nov 2021
Hello Madam, Thank you so much for writing a comment about our hotel. We were very pleased to welcome you in our hotel. We have been taking heed of your remarks to improve our services. We wish you a nice day. We hope to see you again.

10/10 Excellent

Bridget

Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the staff were so helpful. very clean & tidy nothing to much trouble. the bathroom toilet roll holder was coming out of wall & the toilet roll was very cheap but did the job. I had a infestation that I didnt notice till the morning told the man on checking out & said he would investigate. Would stay there again but in another room. Very conveinent for what I needed for that night.
Stayed 1 night in Sep 2021
Response from Le service de réception. on 17 Sept 2021
Hello Madam, We thank you for your comment about our staff. We appreciate your honesty and objectivity. We're extremely sorry for the inconvenience. We'll do the necessary to prevent this kind of situation. We'd like to apologize. We wish you a great day. We hope to see you again during a future stay.

6/10 Okay

jose manuel

Business traveller
Liked: Cleanliness, staff & service, room comfort
le toilette n'avait pas de couvercle, pas tres bonne condition en general.
Stayed 1 night in Aug 2021
Response from laid on 30 Aug 2021
Bonjour, Nous sommes désolé pour le désagrément toutefois il y avait la possibilité de vous changer de chambre. Merci de votre remarque et vous informant que nous allons y remédier afin de changer le couvercle. Cordialement.

2/10 Terrible

Karolis

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bugs watches you at night
There was a good fight and unique experience at the same time. They were everywhere. On the table, in your pillow, literally everywhere. What you can do? If you take a room in this hotel you should buy some serious insect poisons. If you cannot, avoid.
Stayed 1 night in Aug 2021
Response from Sara et son équipe on 20 Aug 2021
Hello Madam, Thank you so much for writing a comment about your experience in our hotel. We're extremely sorry for this horrible experience. We understand your disappointment. Our staff we'll do the necessary to eradicate this insect. Im looking forward to see you again. Yours sincerely.

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Comfortable hotel in Toulouse South suburbs
Comfortable hotel near an express bus line which links quickly with the center via Metro line B. The internet connection was unstable in the evening (cut out frequently), which marred an otherwise positive stay.
Stayed 4 nights in May 2021
Response from Saied on 21 Jun 2021
Dear, Thank you for taking the time to write this comment, we are delighted that your stay went well, I am forwarding the information. The whole team wishes you a very nice day, hoping to see you again in our establishment soon. Sincerely, SAIED Assistant Direction

2/10 Terrible

Lukasz

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
poor smelly and hot
Dirty, smelly hotel with no aircon and dodgy neighbourhood. Not recommend
Stayed 1 night in Jun 2020
Response from Amina on 29 Jun 2020
Good Afternoon Sir, We are sorry to hear that. For the airconditionning, the receptionnist if you have any problem in the room could change your room for an other one. And for the neighbour with his dog we are extremely sorry, we will be more careful in the future. Kind regards

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place,very helpful staff
Stayed 1 night in May 2019

6/10 Okay

Verified traveller

Stayed 3 nights in Apr 2019

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good value for money compared to similar competitors. Good bathroom, bed accessories. A good location near the university.
Stayed 1 night in Mar 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would recommend
Had a very pleasant stay. Friendly and helpful staff. Room comfortable and cosy. Few restaurants near by. Overall had a very good stay and would definitely recommend
Stayed 1 night in Mar 2019

2/10 Terrible

Kamel

Disliked: Cleanliness, property conditions & facilities, room comfort
Tatty, badly in need of refurbishment or at least a real good clean-up. Fridge door screwed closed so what's the point? take it out of the small room to free-up space? etc... not a happy bunny but then again that's probably what french market low end is? Windows don't close well so exposed to howling noiseI... ended-up not staying the night there!
Stayed 1 night in Feb 2019

8/10 Good

James A

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Accessible public transport in S Toulouse suburbs
Good location for public transport (L6 Express and 81 bus lines), with quick connection to Ramonville Metro (B line). Small kitchen in the room (though no refrigerator).
Stayed 3 nights in Dec 2018
Response from Virginie Catlin on 17 Jan 2019
Dear sir, Thank you for your feedback Hope to see you again. Best regards

6/10 Okay

Verified traveller

Liked: Room comfort
Stayed 3 nights in Nov 2018

4/10 Poor

Verified traveller

Disliked: Property conditions & facilities
Corridors spell in the common arras and the fridge in the room dirty
Stayed 4 nights in Nov 2018

4/10 Poor

Verified traveller

Disliked: Staff & service, property conditions & facilities
Comfort Hotel, Ramonville St Agne
I am surprised this hotel achieves a 3 star rating. The room facilities were disappointing, (no tea/coffee making bar; poor internet connection; staff service left a lot to be desired). The room was basic and comfortable and cleaned each day but the hotel restaurant was closed on 3 out of the 5 evenings we stayed and that hadn't been brought to our attention prior to booking, or indeed, even on the evenings that it was closed. Despite it being closed the hotel staff were not able to suggest alternative dining experiences. Apart from one member of staff, (the Receptionist on arrival), who was also present each evening and who did as much as he could to assist and provide a reasonable service, he was alone throughout the evening and, thus was hampered regarding how much assistance/service/support he could give. In fact, we felt sorry for him as he was obviously trying to be as helpful as he could be but had very little, (or indeed no) support from anyone else associated with the management of the hotel.
Stayed 5 nights in Apr 2018

6/10 Okay

Verified traveller

Liked: Room comfort
If you want to cook, you will like the room as cooker and fridge/freezer are available. However, I don't think the condition meets a 3-star hotel's standard.
Stayed 2 nights in Mar 2018

10/10 Excellent

christinmark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
ChristineMark
Very comfortable hotel, very helpful staff on the front desk, we arrived Sunday night 6pm the restaurant and bar were closed and there was nothing open in the immediate area
Stayed 1 night in Jan 2018

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Convenient hotel near public transport
Convenient hotel in south suburb of Toulouse, near public transport. Limited kitchen facilities in room.
Stayed 2 nights in Dec 2017

2/10 Terrible

Tsitsas, Nordland, WA

Disliked: Staff & service, property conditions & facilities
Stay anywhere else except at this hotel
The waitress and staff in the restaurant were very nice but the quality of food was the worse that I have ever experienced. That is most surprising considering that the hotel is in France. On our last night stay the maid service had not replaced the bath towels. When I called for fresh towels they only delivered one bath towel and I was told by the person delivering them that only one bath towel was suppose to be provided for a double occupancy room. I have never before experienced that low of a level of room service when traveling. The bathrooms have tubs in them that are extremely dangerous for anyone at any age because of the tight curve at the bottom of the tub. If you try to move at all in that tub you can slip and kill yourself. The rooms come with a kitchenette sink that simply takes up space and makes the room smaller and less maneuverable. The space that was once used for kitchen pots and utensils is boarded up and can't be used for anything. A total waste of space again. We could hardly move around in that room and all of our luggage had to be either placed on the floor or on the bed when opened. When checking out at the front desk the clerk first gave me a price for the extras that was obviously too high to me. When I asked for an itemized receipt the bill turned out to be far less. Make your own conclusions on this one. Stay anywhere else.
Stayed 3 nights in Sep 2017

6/10 Okay

fanfan, uk

Disliked: Cleanliness, room comfort
once, never again!!!!
Don't expect much, don't come to this hotel if you need a reliable Internet connection. Very oldish and the room smells. Doesn't not worth what you paying for it.
Stayed 3 nights in Sep 2017

6/10 Okay

Geir

Liked: Cleanliness, staff & service
Ok hotel with bad internet connection
Ok three star hotel. Ingernet was not so very good, however.

8/10 Good

Verified traveller

Liked: Staff & service, room comfort

8/10 Good

JOHN, ALICANTE

Liked: Cleanliness, staff & service
HARD TO FIND BUT WELL WORTH IT
HOTEL IS HARD TO FIND AT THE BACK OF CAR SHOWROOMS BUT WELL WORTH A VISIT ESPECIALLY EVENING MEAL 15 EUROS FOR 3 COURSE

8/10 Good

Verified traveller

Liked: Property conditions & facilities

8/10 Good

Cristian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent value for money
Nice hotel. Close to the highway. Very clean and comfortable. Big parking. Good wifi. Nothing to complain about.

4/10 Poor

Chris

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Good hotel for a 1 night stop over
I stayed in this hotel to break up a drive from Madrid to Scotland and that's all the hotel is worth. Bed was comfortable. I would rate the room 2 stars, but you get what you pay for... The room was £30 per night. There was a notice on the front door (in French, but my translation is this) .. It was warning guests of a certain type of bug that other guests had reported to reception. Would stay here again if I needed a bed, but not for any longer!

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Bad. room is wet and smelly. bathroom hot water not stable. far from city centre.
Response from LAURIANNE on 22 Aug 2015
Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, l.DEBORD

8/10 Good

Anthony, Fareham

Liked: Cleanliness, staff & service, property conditions & facilities
Toulouse Trip
This was a very quick, short stay booked at the last minute. Arrived late but welcome was good. Nice to have ability to have coffee in room. Breakfast was good with adequate range of food.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
a very good stay
spacious room and well equipped. It is good to have a hair dryer in the bathroom.

10/10 Excellent

Lucas, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
Good location and nice staff, but no wifi service during my stay

10/10 Excellent

John, Stoke

Liked: Cleanliness, staff & service
Outstanding value for money
The comfort hotel is what it is. Welcome was warm and service throughout was impeccable. The hotel is not the most modern but rooms were clean and bed was comfortable. Thank goodness the aircon was up to the challenge of 39C outside. The breakfast was basic continental with no frills. There isn't much nearby but the metro will speed you into town very efficiently for a couple of Euros. Having said all the above the price was lower than most UK B&B's and offered exceptional value for money.

10/10 Excellent

Doc bob, Huddersfield

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
2 nights
Good restaurant, but closed weekends!!

8/10 Good

Methusela, Ireland

Liked: Cleanliness, staff & service, room comfort
Useful stopover, good facilities, efficient servic
This was just a one night meet friends and move on. The hotel did what it said on the tin - clean, efficient service, comfortable, convenient and just what we needed at a good price. Only problem with non-working hair-drier. Twenty minutes to the airport (in the evening).

6/10 Okay

s higgins, kent

Liked: Cleanliness
mixed feelings
the hotel was convenient for our stay but the room was very dated(retro 70s).the hotel was clean and the service good and friendly. Commercial surroundings,very few bars and restaurants about.No tea or coffee making facilities which i would pay extra for.

6/10 Okay

The Big Cheese, Nice, France

Disliked: Property conditions & facilities, room comfort
Limited convenience, even less hot water...
Not much to write home (or here) about. Very basic motel on the outskirts of Toulouse. Rooms lacked warmth, character, and even coffee makers. The rooms have kitchenettes, but the front desk won't supply the means to use them unless you book a minimum 3-week stay. Learned the hard way that the rooms have individual hot water tanks, which don't provide enough for a second shower. If travelling as a couple, you're best rotating days for showers. Neighbourhood leaves plenty to be desired.

6/10 Okay

Wendy

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
In need of renovation
The hotel was easy to find with ample parking. Check-in was friendly and efficient. Our room was a reasonable size but had an old dis-used kitchen in the corner, paintwork badly in need of renovation, a radiator which didn't work and an uncomfortable fixed headboard with a ridge which dug into your back if you wanted to sit up in bed. We were in a group with 5 rooms reserved and all of the rooms (in the annexe) seemed to be the same. The bathroom had a bathtub with shower over. Everything was clean and the beds were quite comfortable. Breakfast ok but a bit expensive at 9.50 euros. The restaurant was closed on the Saturday evening so we had a short but not pleasant walk to the nearest restaurant. A sort drive from the hotel is the Metro station which can quickly take you straight into Toulouse centre.

8/10 Good

Mid 50 year old, Spain.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Value Hotel
Excellent value for money. Good restaurant at a good price. Food well presented. Will definitely use this chain again.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a comfortable stay and really enjoyed our dinner in the hotel's restaurant.

2/10 Terrible

G&G

Disliked: Cleanliness, property conditions & facilities, room comfort
This is a really terrible hotel - the hotel is very run down and the room is worse. Very smelly and poor condition room which has a pantry which is unsightly and unusable.

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, room comfort
You get what you pay for!
Not the best Hotel in Toulouse but for the price of the rooms, it's hard to complain. It's better, not to say required, to have a car if you plan to book this hotel. The restaurant of the hotel is very good and there is 2 grocery stores almost next to the hotel. And the neighborhood is super quite and super safe!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service

2/10 Terrible

Verified traveller

Liked: Room comfort
Disliked: Staff & service
Comfort Hotel Ramonville St Agne: Don't bother!
I have to say this is the worst hotel I have ever stayed at! It is near the Blangac Airport so I presumed it would be helpful to travelers using the airport. I requested a 5 AM wake up call so that I could make my flight. The call never came! I asked it I could arrange for at least a cup of coffee before driving to the airport at 5:30. Nothing could be arranged. This 3 star hotel did not have coffee pots in the rooms so I couldn't even make myself a cup. The parking lot was outside my window and was used by huge trucks for overnight parking. At 3:00 in the morning the drivers started their day. For the next 2 -3 hours motors were started and left to idle. Of course, I didn't get much sleep after 3 but then I guess I didn't need that wake up call after all. This is a shabby hotel with indifferent staff. There is no reason to choose it.

10/10 Excellent

Marie Hélène

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Extérieurement pas top limite abandonné, mais l'intérieur est par contre très bien ténu. Personnel très accueillant, chambre très propre.
Stayed 1 night in May 2024
Response from La réception on 8 May 2024
Madame,Nous vous remercions pour l'avis que vous avez laissé sur notre hôtel.Nous sommes ravis que vous ayez apprécié votre séjour et espérons vous accueillir à nouveau très bientôt.Veuillez agréer, Madame, nos salutations distinguées.La réception.

8/10 Good

gilles

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities
Bien. petit dejeuner correct, personnel très chaleureux, chambre propre. Le matelas mériterait de prendre sa retraite.
Stayed 2 nights in May 2024
Response from La réception on 4 May 2024
Monsieur, Bonsoir, Nous vous remercions pour ce retour concernant votre séjour chez nous. Nous sommes ravis de savoir que dans l'ensemble tout ce soit bien déroulé. Nous nous excusons du désagrément causé et nous ferons remonter cette information aux services adéquat.Nous espérons vous revoir très vite au Comfort Hôtel Ramonville Sud. Cordialement,

8/10 Good

francoise

Liked: Cleanliness, staff & service, property conditions & facilities
Bien dans l'ensemble
Stayed 2 nights in Apr 2024
Response from La réception on 16 Apr 2024
Bonjour,Merci d'avoir prit le temps de mettre un commentaire.Nous sommes ravis de savoir que votre séjour s'est bien passé.En espérant vous revoir bientôt !La réception.

4/10 Poor

Jad

Stayed 1 night in Mar 2024
Response from La réception on 8 May 2024
Madame, Monsieur,Nous vous remercions pour l'avis que vous avez laissé sur notre hôtel.Nous sommes ravis que vous ayez apprécié votre séjour et espérons vous accueillir à nouveau très bientôt.Veuillez agréer, Madame, Monsieur, nos salutations distinguées.La réception

8/10 Good

PHILIPPE

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hôtel simple et pratique, bon accueil du personnel
Stayed 1 night in Mar 2024
Response from Le service de réception. on 18 Mar 2024
Merci beaucoup en espérant vous revoir bientôt !La réception.

6/10 Okay

JORDAN, Toulouse

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Chambre très propre et lit confortable. Juste 2 points négatifs que nous retenons : eau tiède et non chaude pour se laver la plupart du temps, et chambre un peu froide à notre arrivée.
Stayed 3 nights in Feb 2024
Response from Le service de réception. on 23 Feb 2024
Bonjour Madame, Monsieur, Nous vous remercions d'avoir pris le temps de répondre à ce questionnaire de satisfaction. Nous apprécions fortement les retours de nos clients. Nous sommes navrés concernant l'eau chaude et le chauffage. Nous allons informer immédiatement la direction. En espérant vous revoir bientôt dans notre établissement. Bien à vous.