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Indoor pool
Indoor pool
Indoor pool
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Guest reviews

4.0 out of 5 Very good
116 reviews
Guests rated this property 4.1/5 for cleanliness.

Popular amenities

Pool
Free WiFi
Breakfast included
Parking included
Spa
Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment

Map

Explore the area

Popular LocationTorre Abbey Sands1 min walk
Popular LocationPrincess Theatre7 min walk
Popular LocationMeadfoot Beach7 min drive
AirportExeter (EXT-Exeter Intl.)41 min drive

Choose dates to view prices

  • Superior Double Room

    4/5 guest room rating

    Room amenities

    • 54 sq ft
    • Beach view
    • Sleeps 2
    • 1 Double Bed
    More detailsSuperior Double Room
  • Triple Room

    Room amenities

    • 172 sq ft
    • Beach view
    • Sleeps 4
    • 1 Double Bed and 2 Single Beds
    More detailsTriple Room
  • Double or Twin Room

    4.9/5 guest room rating

    Room amenities

    • 129 sq ft
    • Beach view
    • Sleeps 2
    • 1 Double Bed OR 2 Single Beds
    More detailsDouble or Twin Room
  • Quadruple Room

    Room amenities

    • 172 sq ft
    • Sleeps 6
    • 2 Double Beds and 2 Single Beds
    More detailsQuadruple Room
  • Family Room

    Room amenities

    • 129 sq ft
    • Beach view
    • Sleeps 4
    • 1 Double Bed and 2 Single Beds
    More detailsFamily Room

About this area

Torquay

Located in Torquay, The Heritage Hotel is in a shopping district and on the beach. Torre Abbey and Dartmouth Steam Railway are local landmarks, and some of the area's attractions include Paignton Zoo and Babbacombe Model Village and Gardens. Greenway House and Garden and Golden Hind are also worth visiting.
Visit our Torquay travel guide
View in a map
Popular Location

What's nearby

  • Torre Abbey Sands - 1 min walk
  • Princess Theatre - 7 min walk
  • Meadfoot Beach - 7 min drive
  • Babbacombe Model Village and Gardens - 8 min drive
  • Babbacombe Beach - 15 min drive

Getting around

  • Torquay Station - 10 min walk
  • AirportExeter (EXT-Exeter Intl.) - 41 min drive

Restaurants

  • Appleby's Bar And Restaur — 1 min walk
  • The Singing Kettle - 3 min walk
  • Pierre Bistrot - 3 min walk
  • Visto Lounge - 4 min walk
  • On The Rocks - 4 min walk

About this property

The Heritage Hotel

Ocean-view hotel with a bar/lounge, near Princess Theatre
Guests of this beach hotel will appreciate convenient on-site amenities such as a sauna or a picnic area. All 24 rooms offer free WiFi, room service and flat-screen TVs with cable channels. Guests will also find coffee/tea makers, desks and free toiletries.
The Heritage Hotel offers 24 forms of accommodation with coffee/tea makers and free toiletries. 20-inch Flat-screen televisions come with premium cable channels.

Bathrooms include baths or showers. Guests can surf the web using complimentary wireless Internet access. An iron/ironing board and hairdryers can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool and a sauna.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows industry sanitisation guidelines of Intertek Cristal (3rd party expert - Global) and Safe Travels (WTTC - Global)

Social distancing

Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self parking

Food and drink

  • Free continental breakfast available daily 8 AM–10:00 AM
  • 1 restaurant
  • 1 bar
  • Room service available

Things to do

  • Billiards/pool table
  • Indoor pool
  • Sauna

Family friendly

  • Free cots/infant beds
  • Indoor pool

Conveniences

  • No lifts
  • Reception hall

Guest services

  • Daily housekeeping
  • Luggage storage

Languages spoken

  • Chinese
  • English
  • Polish
  • Romanian
  • Thai

Business services

  • Meeting rooms

Outdoors

  • Beachfront location
  • Picnic area
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom
  • Grab bar near toilet
  • In-room accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Free cots/infant beds

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hairdryer (on request)

Entertainment

  • 20-inch flat-screen TV
  • TV channels
  • Premium channels

Food and drink

  • Coffee/tea maker

More

  • Desk
  • Iron/ironing board (on request)

Policies

Check-in

Check-in between 1:00 PM and 9:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10:30 AM

Special check-in instructions

If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation
Front desk staff will greet guests on arrival

Renovations and closures

The property is closed between 24 December and 27 December.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Free cots (infant beds)

Payment types at the property

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Late check-in fee: GBP 10 for check-in between 10 PM and 8:00 AM

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Property is also known as

Heritage Hotel Torquay
Heritage Torquay
The Heritage Hotel Torquay, Devon
The Heritage Hotel Hotel
The Heritage Hotel Torquay
The Heritage Hotel Hotel Torquay

Frequently asked questions

Can I cancel my reservation for free at The Heritage Hotel and receive a full refund?
Yes, The Heritage Hotel offers free cancellation on select room rates, because flexibility matters! Please refer to The Heritage Hotel cancellation policy on our site for more details about any exclusions or requirements.
How much does it cost to stay at The Heritage Hotel?
As of 28 Oct 2020, prices found for a 1-night stay for 2 adults at The Heritage Hotel on 1 Nov 2020 start from £80, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Does The Heritage Hotel have a pool?
Yes, this property has an indoor pool.
Is The Heritage Hotel pet-friendly?
No, only service animals are welcome at the property.
How much is parking at The Heritage Hotel?
Self-parking is free at this property.
What time is check-in at The Heritage Hotel?
Check-in is from 1:00 PM to 9:00 PM. Late check-in is available from 10 PM to 8:00 AM for a fee of GBP 10.
What time is check-out at The Heritage Hotel?
Checkout is at 10:30 AM.
Where is The Heritage Hotel located?
Located in Torquay City Centre, this beachfront hotel is in a shopping district and within a 10-minute walk of Torre Abbey Sands and Princess Theatre. Babbacombe Beach is 2 mi (3.2 km) away. Torquay Station is 10 minutes by foot and Torre Station is 18 minutes.
4.0
Very good
5 - Excellent
40
4 - Good
47
3 - Okay
19
2 - Poor
6
1 - Terrible
4

4.1/5

Cleanliness

4.3/5

Staff & service

3.6/5

Amenities

3.7/5

Property conditions & facilities

2/5 Poor

Travelled with partner
Happy face iconLiked: Staff & service
Sad face IconDisliked: Cleanliness, property conditions & facilities
Upon ariving in the room we found thet the "recently renovated rom" had a dirty pice of severed pull cord as a light switch in the bathroom, stains on the bedsheets, dirty ded cover, cup stai ed and tatty furniture, birtyy curtains etc. We went straight to reception and complained. The manager was quick to apologise and gave me an immediate refund. It did turn out to be £30.00 less though than i payed up front for thc room.
Stayed 1 night in Sep 2020

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020

5/5 Excellent

Happy face iconLiked: Cleanliness
Very high standard rooms very clean and very comfortable
Stayed 1 night in Jan 2020

4/5 Good

Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
the room I had was very pleasant and comfortable though the bathroom and décor was a little dated. there was no heating radiator in the bathroom either which I felt was essential after a shower ! hotel ideally situated for the seafront, town and amenities.
Stayed 1 night in Jan 2020

4/5 Good

Business traveller
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2020

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