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The Heritage Hotel

Photo gallery for The Heritage Hotel

Featured image
On the beach
On the beach
Indoor pool
Indoor pool

Overview of The Heritage Hotel

The Heritage Hotel

3 out of 5

4.0/5 Very good

Guests rated this property 4.1/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • Parking included
  • Restaurant
  • Business services

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment
  • Social distancing
The Heritage Hotel, Shedden Hill, Torquay, England, TQ2 5TY

Explore the area

  • Popular LocationTorre Abbey Sands1 min walk
  • Popular LocationPrincess Theatre7 min walk
  • Popular LocationTorquay Museum16 min walk
  • AirportExeter (EXT-Exeter Intl.)30 min drive

Choose dates to view prices

About this area

Torquay

Located in Torquay, The Heritage Hotel is in a shopping district and on the beach. The area's natural beauty can be seen at Babbacombe Beach and Dartmoor National Park. Babbacombe Model Village and Gardens and Paignton Zoo are also worth visiting.

What's nearby

  • Torre Abbey Sands - 1 min walk
  • Princess Theatre - 7 min walk
  • Riviera International Conference Centre - 8 min walk
  • Torquay Museum - 16 min walk
  • Meadfoot Beach - 3 min drive

Getting around

  • Torquay Station - 10 min walk
  • Exeter (EXT-Exeter Intl.) - 30 min drive

Restaurants

  • Appleby's Bar And Restaur — 1 min walk
  • The Singing Kettle - 3 min walk
  • Pierre Bistrot - 3 min walk
  • Visto Lounge - 4 min walk
  • On The Rocks - 4 min walk

About this property

The Heritage Hotel

Ocean-view hotel with a bar/lounge, near Babbacombe Beach
This smoke-free hotel features a restaurant, an indoor pool and a bar/lounge. Free continental breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a snack bar/deli, a picnic area and a TV in a common area. All 24 rooms offer free WiFi, room service and flat-screen TVs with cable channels. Guests will also find coffee makers, desks and free toiletries.
The Heritage Hotel offers 24 forms of accommodation with coffee/tea makers and free toiletries. 20-inch Flat-screen televisions come with premium cable channels.

Bathrooms include baths or showers. Guests can surf the web using complimentary wireless Internet access. An iron/ironing board and hairdryers can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the industry cleaning and disinfection practices of Safe Travels (WTTC - Global) and Intertek Cristal (third-party expert - Global)

Social distancing

Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Gives staff personal protective equipment worn by staff
Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 8 AM–10:00 AM
  • 1 restaurant
  • 1 bar
  • Room service available

Things to do

  • Billiards/pool table
  • Indoor pool

Family friendly

  • Free cots/infant beds
  • Indoor pool
  • Snack bar/deli

Conveniences

  • No lifts
  • Reception hall

Guest services

  • Daily housekeeping
  • Front desk (limited hours)
  • Luggage storage

Languages spoken

  • Chinese
  • English
  • Polish
  • Romanian
  • Thai

Business services

  • Meeting rooms

Outdoors

  • Beachfront location
  • Picnic area
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Grab bar near toilet
  • In-room accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Free cots/infant beds

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hairdryer (on request)

Entertainment

  • 20-inch flat-screen TV
  • TV channels
  • Premium channels

Food and drink

  • Coffee/tea maker

More

  • Desk
  • Iron/ironing board (on request)

Similar properties

See similar properties

Policies

Check-in

Check-in from 2:00 PM - 9:00 PM
Late check-in subject to availability
Late check-in fee: GBP 10 for check-in between 10 PM and 8:00 AM
Minimum check-in age - 18

Check-out

Check-out before 10:30 AM

Special check-in instructions

The front desk is open daily from 8:30 AM - 9:00 PM
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)
Service animals are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Free cots (infant beds)

Payment types at the property

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Late check-in fee: GBP 10 for check-in between 10 PM and 8:00 AM

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts Visa, Mastercard, American Express, debit cards and cash

Property is also known as

Heritage Hotel Torquay
Heritage Torquay
The Heritage Hotel Torquay, Devon
The Heritage Hotel Hotel
The Heritage Hotel Torquay
The Heritage Hotel Hotel Torquay

Frequently asked questions

Overall score and ratings

4.0

Very good

Rating 5 - Excellent. 46 out of 136 reviews
5 - Excellent 34%
Rating 4 - Good. 58 out of 136 reviews
4 - Good 43%
Rating 3 - Okay. 21 out of 136 reviews
3 - Okay 15%
Rating 2 - Poor. 7 out of 136 reviews
2 - Poor 5%
Rating 1 - Terrible. 4 out of 136 reviews
1 - Terrible 3%

4.1/5

Cleanliness

4.3/5

Staff & service

3.6/5

Amenities

3.7/5

Property conditions & facilities

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a bayside room and the view was perfect.
Stayed 1 night in Oct 2021

4/5 Good

Business traveller
Liked: Cleanliness, staff & service
All good no issues
Stayed 1 night in Oct 2021

3/5 Okay

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, bar with plenty of outside seating, tight parking, interior becoming dated.
Stayed 1 night in Sep 2021

4/5 Good

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Comfortable but dated accommodation. Good location opposite the beach. Excited there was a pool but opening times not very convenient (may have been due to Covid and Brexit staffing shortages). Great location for local restaurants.
Stayed 2 nights in Sep 2021

4/5 Good

Travelled with family
Liked: Cleanliness, staff & service
The location was perfect! Overall, it was very good value for money especially, as it’s rated as a three star hotel. Breakfast was very good at that price and, was made more enjoyable by being served in a room that has spectacular views. The staff and management are extremely helpful and friendly. The place needs to be modernised and made to feel more contemporary without losing it’s old worldly charm. Have no complaints or regrets about our stay at this place. Would consider going back again for a longer stay.
Stayed 2 nights in Aug 2021