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TLH Victoria Hotel

Photo gallery for TLH Victoria Hotel

Featured image
2 indoor pools, seasonal outdoor pool, open 7 AM to 9 PM, pool umbrellas
Indoor spa bath
Desk, iron/ironing board, free WiFi, bed sheets
Desk, iron/ironing board, free WiFi, bed sheets

Overview of TLH Victoria Hotel

TLH Victoria Hotel

3 out of 5

4.0/5 Very good

Guests rated this property 4.1/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Spa
  • Restaurant
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitiser provided
  • Personal protective equipment
Belgrave Road, Torquay, England, TQ2 5HL

Explore the area

  • Popular LocationRiviera International Conference Centre3 min walk
  • Popular LocationTorre Abbey Sands9 min walk
  • Popular LocationPrincess Theatre12 min walk
  • AirportExeter (EXT-Exeter Intl.)29 min drive

Choose dates to view prices

About this area

Torquay

Located in Torquay, TLH Victoria Hotel is near the beach. Torre Abbey and Greek Orthodox Church of Saint Andrew are local landmarks, and the area's natural beauty can be seen at Dartmoor National Park and Decoy Country Park. Travelling with kids? Consider Babbacombe Model Village and Gardens, or check out an event or a game at Plainmoor Stadium.

What's nearby

  • Riviera International Conference Centre - 3 min walk
  • Torre Abbey Sands - 9 min walk
  • Princess Theatre - 12 min walk
  • Torquay Museum - 2 min drive
  • Peaked Tor Cove Beach - 3 min drive

Restaurants

  • Hotel Restaurant — 1 min walk
  • Bull & Bush - 3 min walk
  • Cobleys - 4 min walk
  • Bombay Express - 4 min walk
  • Ocean Drive - 5 min walk

Getting around

  • Torquay Station - 10 min walk
  • Exeter (EXT-Exeter Intl.) - 29 min drive

About this property

TLH Victoria Hotel

Family-friendly Torquay hotel in Torquay City Centre, near Princess Theatre
2 restaurants, 2 indoor pools and a full-service spa are available at this smoke-free hotel. Free WiFi in public areas, free self parking and a free manager's reception are also provided. Other amenities include 2 bars/lounges, a fitness centre and a snack bar/deli. All 85 rooms offer free WiFi, 24-hour room service and LCD TVs. Guests will also find electric kettles, hairdryers and phones.
TLH Victoria Hotel offers 85 forms of accommodation with a hairdryer. LCD televisions are featured in guestrooms. Bathrooms include baths or showers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

2 indoor swimming pools are on site along with a children's pool. In addition to a seasonal outdoor pool, other recreational amenities include a spa tub, a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Aztec Spa has 4 treatment rooms. Services include facials, body wraps, body scrubs and body treatments. The spa is equipped with a sauna, a spa tub and a steam room.

The spa is open daily. Guests under 13 years old are not allowed in the spa.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Social distancing

Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Gives staff personal protective equipment worn by staff
Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Full breakfast available for a fee daily 8 AM–9:30 AM: GBP 9.95 for adults and GBP 4.95 for children
  • 2 restaurants and 1 coffee shop
  • 2 bars/lounges
  • Free daily reception
  • 24-hour room service
  • Coffee/tea in a common area

Things to do

  • 2 indoor pools
  • Aerobics classes
  • Arcade/games room
  • Children's pool
  • Fitness centre
  • Full-service spa
  • Pilates classes
  • Playground
  • Sauna
  • Seasonal outdoor pool
  • Hot tub
  • Steam room
  • Yoga classes

Family friendly

  • 2 indoor pools
  • Arcade/games room
  • Children's pool
  • Free children's club
  • Free supervised childcare/activities
  • Laundry facilities
  • Playground
  • Seasonal outdoor pool
  • Snack bar/deli

Conveniences

  • Ballroom
  • Lift
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance

Languages spoken

  • English

Business services

  • Meeting rooms

Outdoors

  • Garden
  • Picnic area
  • Pool sunloungers
  • Pool umbrellas
  • Terrace

Spa

  • 4 treatment rooms
  • Body scrubs
  • Body treatments
  • Body wraps
  • Facials
  • Manicures and pedicures
  • Massages
  • Massage/treatment rooms
  • Sauna
  • Spa open daily
  • Hot tub
  • Steam room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Step-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Bed sheets
  • Heating

Bathroom

  • Bathtub or shower
  • Hairdryer
  • Towels

Entertainment

  • 32-inch LCD TV

Food and drink

  • Electric kettle

More

  • Desk
  • Iron/ironing board (on request)
  • Phone

Similar properties

See similar properties

Policies

Check-in

Check-in from 4:00 PM - 11 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

If you are planning to arrive after 11 PM please contact the property in advance using the information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)
Service animals are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for full breakfast: GBP 9.95 for adults and GBP 4.95 for children (approximately)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a smoke detector

We should mention

The seasonal pool will be open from May to September
Pool access available from 7 AM to 9 PM
Guests under 13 years old are not allowed in the spa

Property is also known as

Victoria Hotel Torquay
Victoria Torquay
TLH Victoria Hotel Torquay
TLH Victoria Hotel
TLH Victoria Torquay
TLH Victoria
TLH Victoria Hotel Torquay, Devon
TLH Victoria Hotel Hotel
TLH Victoria Hotel Torquay
TLH Victoria Hotel Hotel Torquay

Frequently asked questions

Overall score and ratings

4.0

Very good

Rating 5 - Excellent. 35 out of 99 reviews
5 - Excellent 35%
Rating 4 - Good. 37 out of 99 reviews
4 - Good 37%
Rating 3 - Okay. 18 out of 99 reviews
3 - Okay 18%
Rating 2 - Poor. 7 out of 99 reviews
2 - Poor 7%
Rating 1 - Terrible. 2 out of 99 reviews
1 - Terrible 2%

4.1/5

Cleanliness

4.2/5

Staff & service

4.0/5

Amenities

3.5/5

Property conditions & facilities

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The facilities were great when working properly. At some point during my stay, everything except the pools had a temporary issue that needed fixing. They keep the Spa area in good condition and are expanding to have an 'ice & fire' experience. There were plenty of evening 'entertainments' to choose from. This is a complex of four different hotels in a square and each has something different to offer. The staff were brilliant! The location is very convenient for Torquay town, Beach, Abbey and all forms of public transport.
Stayed 4 nights in Oct 2021

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Weekend stay
We are a family of 4 2 adults 2 children, we all had a lovely time. The indoor swimming pool is amazing and we all enjoyed it everyday. The only thing I would recommend is the accomadation is very dated and in need of a refurb. We stayed in an appartment, it was lovely but needs fresh paint, carpet -had lots of stains and a new sofa bed as was very well used and old.
Stayed 3 nights in Aug 2021

2/5 Poor

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Be careful, rooms not like pictures online
This was one of the biggest disappointments when it came to a hotel in my entire life. When I went online I looked for the best deal down from a 5 star hotel for our staycation. It was not expensive but definitely not cheap. When we got there, the hotel is old, untidy and needs painting, the room was totally unacceptable, dirty and hair in the bath, so obviously not washed. I refused to stay until I was moved to a better room, replaced in an ok room, also dirty but both definitely not like the online photos. Food was awful, everything was obviously frozen or canned food, we went out to eat, what was the point of paying half board? Staff try to be helpful,,, but the service is not up to standard when you hire obviously new school leavers or employees with no hotel experience. While at the reception complaining about parking another guest was leaving a few hours after arriving for the same above reasons. I’m 57; so been around a while, and unfortunately this was my worst hotel experience so far!,,
Stayed 2 nights in Jul 2021

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Summer break
Great time some of hotel a little dated, but entertainment fabulous as well as great pools and facilities. Staff also brilliant especially Nicki in the arcade,!
Stayed 4 nights in Aug 2021

3/5 Okay

Travelled with family
Disliked: Room comfort
Completely mixed experience
The noise at night was unbearable. The bed was uncomfortable. Reception staff were pleasant but the quality across the hotel fluctuated. When arriving for breakfast on he first day we were ignored for some time- another guest prompted the staff to acknowledge us! The breakfast wasn’t great with no variety for vegetarians! We ate in Alberts and this was by far the worst meal I have ever been served anywhere! The kids chicken nuggets were completely inedible and the veggie chilli was basically a bowl of tomatoes. The games room was good and staff were friendly. Swimming pools were well kept.
Stayed 2 nights in Aug 2021