Title: The Sherwood Palm Hotel, Torquay Beach Reviews, Deals & Photos 2025 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # The Sherwood Palm Hotel, Torquay Beach Hotel in Torquay ![Front of property](https://images.trvl-media.com/lodging/35000000/34480000/34478500/34478406/7bedcf10.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Standard Triple Room, Multiple Beds | Desk, WiFi, bed sheets, wheelchair access](https://images.trvl-media.com/lodging/35000000/34480000/34478500/34478406/ec437173.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Reception](https://images.trvl-media.com/lodging/35000000/34480000/34478500/34478406/96df1799.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Lobby](https://images.trvl-media.com/lodging/35000000/34480000/34478500/34478406/8c0b2fc3.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Front of property](https://images.trvl-media.com/lodging/35000000/34480000/34478500/34478406/6cfe7a83.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies The Sherwood Palm Hotel in Torquay City Centre offers a tranquil garden escape and convenient shopping. Guests enjoy free WiFi in public areas, outdoor furniture for relaxation, and attentive staff praised by previous visitors. 4.8 ## Popular amenities - Parking available - Air conditioning - Housekeeping - Free WiFi ## Room options ### Check availability for these dates Tonight [Nov 9 - Nov 10](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-09&endDate=2025-11-10&selected=34478406&PinnedHotelID=34478406&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-09&endDate=2025-11-10&selected=34478406&PinnedHotelID=34478406&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Nov 10 - Nov 11](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-10&endDate=2025-11-11&selected=34478406&PinnedHotelID=34478406&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-10&endDate=2025-11-11&selected=34478406&PinnedHotelID=34478406&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Nov 14 - Nov 16](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-14&endDate=2025-11-16&selected=34478406&PinnedHotelID=34478406&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-14&endDate=2025-11-16&selected=34478406&PinnedHotelID=34478406&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Nov 21 - Nov 23](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-21&endDate=2025-11-23&selected=34478406&PinnedHotelID=34478406&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-21&endDate=2025-11-23&selected=34478406&PinnedHotelID=34478406&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 4 of 4 rooms ![Standard Single Room, 1 Single Bed | Desk, WiFi, bed sheets, wheelchair access](https://images.trvl-media.com/lodging/35000000/34480000/34478500/34478406/543064fb.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Single Room, 1 Single Bed ### Highlights Air conditioning Heating Flat-screen TV Private bathroom Coffee/tea maker Electric kettle Cable channels Daily housekeeping Air-conditioning Heating Private bathroom Coffee/tea maker Electric kettle Cable channels - 72 sq ft - Sleeps 1 - 1 Single Bed ![Standard Double Room, 1 Double Bed | Desk, WiFi, bed sheets, wheelchair access](https://images.trvl-media.com/lodging/35000000/34480000/34478500/34478406/9cd6fd12.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Double Room, 1 Double Bed ### Highlights Air conditioning Heating Flat-screen TV Private bathroom Coffee/tea maker Electric kettle Cable channels Daily housekeeping Air-conditioning Heating Private bathroom Coffee/tea maker Electric kettle Cable channels - 90 sq ft - Sleeps 2 - 1 Double Bed ![Standard Twin Room, 2 Single Beds | Desk, WiFi, bed sheets, wheelchair access](https://images.trvl-media.com/lodging/35000000/34480000/34478500/34478406/7c1f81da.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Twin Room, 2 Single Beds ### Highlights Air conditioning Heating Flat-screen TV Private bathroom Coffee/tea maker Electric kettle Cable channels Daily housekeeping Air-conditioning Heating Private bathroom Coffee/tea maker Electric kettle Cable channels - 90 sq ft - Sleeps 2 - 2 Single Beds ![Standard Triple Room, Multiple Beds | Desk, WiFi, bed sheets, wheelchair access](https://images.trvl-media.com/lodging/35000000/34480000/34478500/34478406/6c3a3b51.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Triple Room, Multiple Beds ### Highlights Air conditioning Heating Flat-screen TV Private bathroom Coffee/tea maker Electric kettle Cable channels Daily housekeeping Air-conditioning Heating Private bathroom Coffee/tea maker Electric kettle Cable channels - 99 sq ft - Sleeps 3 - 1 Double Bed and 1 Single Bed ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. 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[Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FTorquay-Hotels-The-Sherwood-Palm-Hotel.h34478406.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FTorquay-Hotels-The-Sherwood-Palm-Hotel.h34478406.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C50.46468%2C-3.53636&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=reSvOY6WPCrO9GwjpCqPLJc099M=) Belgrave Rd, 1, Torquay, England, TQ25HP #### What's nearby - Torre Abbey Sands - 6 min walk - 0.4 miles - Torre Abbey - 6 min walk - 0.4 miles - Princess Theatre - 9 min walk - 0.5 miles - Meadfoot Beach - 4 min drive - 1.5 miles - Babbacombe Beach - 5 min drive - 2.1 miles #### Getting around - Torquay Station - 10 min walk - Exeter (EXT-Exeter Intl.) - 41 min drive #### Restaurants - ‪Brody's Breakfast Bistro - ‬11 min walk - ‪TQ Beerworks - ‬4 min walk - ‪McDonald's - ‬11 min walk - ‪Cafe One Hundred - ‬11 min walk - ‪Visto Lounge - ‬7 min walk ## About this property ### The Sherwood Palm Hotel, Torquay Beach Hotel located in Torquay City Centre Take advantage of a corner/local shop, shopping on-site and a garden at The Sherwood Palm Hotel, Torquay Beach. Stay connected with free WiFi in public areas. You'll also enjoy the following perks during your stay: - Outdoor furniture - Guest reviews speak highly of the helpful staff Room features All 61 rooms boast comforts such as air conditioning, as well as amenities such as WiFi. Extra amenities include: - Bathrooms with showers and free toiletries - 32-inch flat-screen TVs with cable channels - Wardrobes/cupboards, electric kettles and heating ## Similar properties ![Interior entrance](https://images.trvl-media.com/lodging/1000000/470000/460600/460530/3cd38406.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### The Imperial Torquay Torquay City Centre - Pool - Hot tub - Spa - Pet-friendly 8.4 Very good 1,003 reviews £53 includes taxes & fees 23 Nov - 24 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-23&endDate=2025-11-24&selected=460530&PinnedHotelID=460530&HadPinnedHotel=true®ionId=-1&adults=2) ![Restaurant](https://images.trvl-media.com/lodging/52000000/51870000/51865500/51865419/20fbf703.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hampton by Hilton Torquay Torquay City Centre - Breakfast included - Pet-friendly - Free WiFi - Restaurant 9.2 Wonderful 847 reviews £65 includes taxes & fees 7 Dec - 8 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-07&endDate=2025-12-08&selected=51865419&PinnedHotelID=51865419&HadPinnedHotel=true®ionId=-1&adults=2) ![Front of property – evening/night](https://images.trvl-media.com/lodging/1000000/860000/851200/851143/a2f2d89e.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### The Grand Hotel Torquay City Centre - 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13 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-12&endDate=2025-11-13&selected=69549394&PinnedHotelID=69549394&HadPinnedHotel=true®ionId=-1&adults=2) ![Property entrance](https://images.trvl-media.com/lodging/18000000/17270000/17264600/17264503/585673a1.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Belgrave Sands Hotel & Spa Torquay City Centre - Pool - Breakfast included - Spa - Parking included 9.4 Exceptional 626 reviews £130 includes taxes & fees 14 Nov - 15 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-14&endDate=2025-11-15&selected=17264503&PinnedHotelID=17264503&HadPinnedHotel=true®ionId=-1&adults=2) ![Lounge](https://images.trvl-media.com/lodging/2000000/1550000/1541400/1541352/ef35b691.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Waters Edge Hotel Torquay - Parking included - Free WiFi - Bar - Housekeeping 7.0 Good 349 reviews £64 includes taxes & fees 30 Nov - 1 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-30&endDate=2025-12-01&selected=1541352&PinnedHotelID=1541352&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: WiFi - Available in some public areas: Free WiFi ### Things to do - Shopping ### Family friendly - Grocery/convenience store ### Conveniences - Grocery/convenience store - Limited-hour front desk ### Guest services - Housekeeping (daily) ### Outdoors - Garden - Outdoor furniture ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - No lift - Wheelchair accessibility ### More - 3 floors - Designated smoking areas (fines apply) ## Room amenities ### Bedroom - Bedsheets provided ### Bathroom - Free toiletries - Private bathroom - Shampoo - Shower - Soap - Toilet paper ### Entertainment - 32-inch flat-screen TV with cable channels ### Food and drink - Coffee/tea maker - Electric kettle ### More - Air conditioning (climate-controlled) - Desk - Heating ## Policies ### Check-in Check-in start time: 4:30 PM; check-in end time: 10:00 PM Contactless check-in and check-out are available Minimum check-in age - 18 ### Check-out Check-out before 10:30 AM Contactless check-out ### Special check-in instructions The front desk is open daily from 8:00 AM - 8:00 PM Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours This property doesn't offer after-hours check-in To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation ### Renovations and closures The property is closed between 1 January and 30 March. ### Access methods Front desk (limited hours) ### Pets Pets not allowed ### Children and extra beds Children are welcome Rollaway/extra beds are not available. Cots (infant beds) are not available ### Payment types at the property ## Important information ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards and debit cards; cash is not accepted This property reserves the right to pre-authorise the guest's credit card prior to arrival. Cashless transactions are available Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention This property does not have any lifts ### Property is also known as Sherwood Palm Hotel Torquay Sherwood Palm Torquay Sherwood Palm Hotel Sherwood Palm Hotel Torquay Torquay Sherwood Palm Hotel Hotel Hotel Sherwood Palm Hotel ## Frequently asked questions ### Is The Sherwood Palm Hotel, Torquay Beach pet-friendly? > No, pets are not allowed at this property. ### What time is check-in at The Sherwood Palm Hotel, Torquay Beach? > Check-in start time: 4:30 PM; check-in end time: 10:00 PM. After-hours check-in is not available. ### What time is check-out at The Sherwood Palm Hotel, Torquay Beach? > Checkout is at 10:30 AM. ### Where is The Sherwood Palm Hotel, Torquay Beach located? > Located in Torquay City Centre, this hotel is within a 10-minute walk of Riviera International Conference Centre, Torre Abbey and Torre Abbey Sands. Princess Theatre and Corbyn Beach are also within 10 minutes. Torquay Station is 10 minutes by foot and Torre Station is 15 minutes. ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## The Sherwood Palm Hotel, Torquay Beach Reviews 4.8 All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 4.8 Cleanliness ### 8.2 Location ### 5.4 Staff & service ### 4.6 Eco-friendliness ### 4.4 Property conditions & facilities 10 - Excellent 16 8 - Good 28 6 - Okay 36 4 - Poor 35 2 - Terrible 72 ### 2/10 Terrible #### nicola 21 Apr 2025 Hotel ##### nicola Stayed 1 night in Apr 2025 ### 2/10 Terrible #### Laszlo 2 Jun 2025 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort The hotel doesn't work. It is closed. Delete it from website. ![](https://a.travel-assets.com/ugc/hotel-reviews/7dfd30d4-f6e2-486d-9fd2-a02addce2fb9-1748800049272.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/041b94af-337b-441f-aac0-1692a16cc715-1748800055641.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/672af097-e7f8-483f-8c1e-980466317018-1748800061014.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/718b4efb-5184-47f5-9436-88f1f72159ff-1748800066740.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Laszlo Stayed 1 night in May 2025 ### 10/10 Excellent #### Stuart 7 Sept 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Great place great service great stay Stayed for over a month whilst waiting for a house move was very well looked after by staff always kept room clean and could have fresh towels when wanted, very close to beach and free parking also a little shop next door for essentials was a bonus 👍👍👍 ##### Stuart Stayed 1 night in Sep 2023 ### 8/10 Good #### Carrie 12 Aug 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities It’s a very nice and well priced hotel, I have stayed a couple of times now. Staff are very pleasant. They have a nice garden seating area to sit in. ##### Carrie Stayed 2 nights in Aug 2023 ### 2/10 Terrible #### Alasdair 3 Apr 2024 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities Hotel was CLOSED ##### Alasdair ### 8/10 Good #### Verified traveller 6 Aug 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Staff were very friendly, hotel is a bit of maze but aren't they all.. slightly dated but for the price and location it was fab! Bed was comfy, free parking which is a bonus. I'd come back again. ##### Verified traveller Stayed 2 nights in Jul 2022 ### 8/10 Good #### Kashif 21 Aug 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Very good for what you pay for Very good for what you pay for. Decent size room, decent cleanliness. The hotel excels for it's location being a very short walk from the beach and town centre and the very good service. ##### Kashif Stayed 2 nights in Aug 2023 ### 6/10 Okay #### Clare 31 Oct 2022 Liked: Staff & service Disliked: Property conditions & facilities #### Ok for one night! The hotel is very run down but our bed was clean & the shower was hot so ok for just one night, staff friendly & helpful & location good! ##### Clare Stayed 1 night in Oct 2022 ### 6/10 Okay #### Gloria 13 Aug 2022 Liked: Cleanliness, staff & service, room comfort #### Decent cheap stay It was a decent stay. However I found spiders and a slug in the room. Given that it was hot room was hot. ##### Gloria Stayed 3 nights in Aug 2022 ### 2/10 Terrible #### Robert William 29 Aug 2024 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities Booked for 3 nights only stayed 2. No WiFi, no dining, stained pillows, unkempt and unsafe corridors. ##### Robert William Stayed 3 nights in Jul 2024 ### 8/10 Good #### Dariusz 15 Aug 2022 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Ani Great location, very friendly staff. Room was clean , good thing is parking where you can still leave you car for rest of the day after check out. The owners should more worry about cleaness around the hotel but for this money to me it wasn't any issue. ##### Dariusz Stayed 3 nights in Aug 2022 ### 6/10 Okay #### Lorraine 12 Aug 2022 #### Our short trip away It was cheap and that was what the place was. There wasnt any toweks or washing things but towels were given when asked for stay were friendly and helpful. Lots of stairs no good for people with walking difficulties. Close to shops and beach which was what we wanted. Enjoyed our time there. ##### Lorraine Stayed 3 nights in Aug 2022 ### 8/10 Good #### Steve 2 Jul 2023 Liked: Cleanliness, staff & service No Wi-Fi and bathroom layout not good for tall people. Sink to close to toilet for a tall person. ##### Steve Stayed 1 night in Jul 2023 ### 4/10 Poor #### B 19 Jun 2022 Run down ![Tiles falling off wall](https://a.travel-assets.com/ugc/hotel-reviews/6821F17C3FB84E7BFE8E66B1B1591174B49B174C1655726687966.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![Shabby chic](https://a.travel-assets.com/ugc/hotel-reviews/495822470219E22C71E01D0E0793CE3471FD03FA1655726682813.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![Silicone city](https://a.travel-assets.com/ugc/hotel-reviews/700F4BA2075F41D64F3D91FCFEB30F43EE2655781655726686527.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![Odd furniture… no socket near kettle ](https://a.travel-assets.com/ugc/hotel-reviews/4491C929F26D139CF05449E732F847F79C766E791655726685924.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### B Stayed 1 night in Jun 2022 ### 2/10 Terrible #### Peter 3 Aug 2022 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Did not stay when we went inside Disgraceful ##### Peter Stayed 1 night in Aug 2022 ### 2/10 Terrible #### Verified traveller 8 Apr 2023 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Vile! Stay away!!! Wasn’t a pleasant stay at all! Not clean at all. Dirty cups to make cuppa. Asked for forks to eat some food and they given us dirty forks from behind a bar that looks like was closed down for some time. Wouldn’t let my dog in there! Avoid at all costs! Ceilings have all stains on them. ##### Verified traveller Stayed 1 night in Apr 2023 ### 2/10 Terrible #### Huet 12 Feb 2023 Disliked: Cleanliness, amenities, property conditions & facilities We wasn’t expecting anything other than a clean room with basic facilities for the price we paid. Unfortunately this wasn’t the case, the room was absolutely vile, quite clearly hadn’t had a good clean in months. The bed which my daughter was using you would have thought it was an air bed the way the springs collapsed when sat on. The property inside and out severely neglected. Initially booked for 2 nights but only stayed one. ##### Huet Stayed 2 nights in Feb 2023 ### 2/10 Terrible #### Brian 20 Jun 2024 Tried in vain to contact hotel to advise late arrival ignored emails when we did eventually get through on phone apparently no English was understood which seemed pointless so we missed booking in also when we went for 2nd day of stay we were told our room had been re sold and they had no room for us. Still they did not respond to the numerous emails sent the day before ##### Brian Stayed 2 nights in Jun 2024 ### 6/10 Okay #### Claire 27 Jun 2022 Disliked: Cleanliness, property conditions & facilities, room comfort #### Rather pay more for comfort and safety A very basic (obviously reflected in the price) hotel. My room (number 30) had an open window with no lock (which was on the ground floor so not safe at all given I was a single female traveller). Outside my window was a total mess of huge weeds which was unsightly and wouldn't have taken a lot of effort to sort out. The layout of the hotel is literally like a maze with chairs and tables blocking other areas and many corridors and badly signed. We were also told we couldn't use the lounge area yet we saw other guests in there! Unless you want super cheap and basic I definitely wouldn't recommend staying here ![](https://a.travel-assets.com/ugc/hotel-reviews/C5FA9E664AC17304C63F98FD287FA0C1327A40C21656322857258.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/0A4C7BA954CC90C55686782F2EC7C2FFC20AE2351656322853809.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Claire Stayed 1 night in Jun 2022 ### 4/10 Poor #### Lisa 19 Jul 2022 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Not happy Sherwood palm Hotel in Torquay. I booked through the hotels. com booking site. I want to make a complaint regarding my stay there. On arrival the female owner let us keep our bags there until check in later on. We arrived to check in at roughly 22.45pm. On arrival a man said we can't check in they are fully booked and are going to give us a refund, I had booked and paid for 2 nights and had confirmation for the room.  I had to beg for 45 mins to let us stay as we had nowhere else to go as this was paid for. Finally the man got a key and took us to a room it was messy and beds unmade but we said that's fine we need a room so will take it. Two beds were made for us. It ruined our mood for the rest of the night alot of stress.  The next day the female owner was there and I told her what happened, she apologised but nothing else came of this. I had two friends come who were booked in the same room with me and my other friend left they were fine with this as three people were paid for. I asked three times if they could make the beds and bring towels this never happened. We got back to our room in the evening with unmade beds no sheets, no towels no toilet paper. I had to ask for toilet paper. The shower was awful. They weren't around at check out the next day had to leave my key. I complained about the issues throughout visit and nothing was done to rectify this and it was an unenjoyable visit.One of the duvets were mouldy there was dust everywhere which set of my friends asthma ##### Lisa Stayed 2 nights in Jul 2022 ### 2/10 Terrible #### john 21 Jun 2025 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Hotel closed The hotel has been closed and boarded up for 15 months. And hotels.com do not care that we turned up with no where to stay. Customer service is non existent ##### john Stayed 1 night in Jun 2025 ### 2/10 Terrible #### Duncan 9 Jun 2025 #### Hotel closed and boarded up When we arrived to check in we found the hotel closed and a brick through the window. We were left having to book a second hotel at our expense. Still looking to receive a refund for our booking. ##### Duncan Stayed 3 nights in Jun 2025 ### 2/10 Terrible #### Nigel 25 Apr 2025 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Don't Book it's closed. Hotel is closed but still taking bookings & money. Arrived at the hotel to find the reception in darkness & unmanned. I came back 2 hrs later & still no receptionist however a workman appeared & told me that the hotel was closed. I asked for the manager & when he arrived I explained that I had 2 nights booked & paid for, he just told me to contact Hotels .Com for a refund. Thanks for ruining my easter weekend. ##### Nigel Stayed 2 nights in Apr 2025 ### 10/10 Excellent #### peter 9 Mar 2025 Liked: Staff & service, amenities, property conditions & facilities Good Hotel Great staff. ##### peter Stayed 1 night in Mar 2025 ### 4/10 Poor #### Fidelis 14 Dec 2024 Disliked: Staff & service, room comfort Heating was not working. WiFi non existent shower was temperamental. 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