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Reviews of Italianway - Torno

Italianway - Torno
Via De Benzi 17, Torno, Provincia di Como

Reviews

8.4

Very good

Rating 10 - Excellent. 9 out of 16 reviews" "
Rating 8 - Good. 3 out of 16 reviews" "
Rating 6 - Okay. 2 out of 16 reviews" "
Rating 4 - Poor. 1 out of 16 reviews" "
Rating 2 - Terrible. 1 out of 16 reviews" "

8.6/10

Cleanliness

6.8/10

Amenities

9.2/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

6/10 Okay

Barb

Travelled with family
Liked: Cleanliness, property conditions & facilities
The town was practically deserted while we were there. We didnt realize when booking that most things would be shut down during this time. Also, the fact that the ferry boat dock was under construction and we couldn’t get a ferry made it very difficult to get around. We were sort of disappointed in this. Nothing was open nearby. The rental unit was wonderful, however access to it was VERY DIFFICULT …this should be mentioned to people because it could make a HUGE difference in if they are physically able to stay there or not.
Stayed 2 nights in Feb 2024

10/10 Excellent

charles

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
We absolutely loved Torno! The apartment was walkable to everything we needed - ferry; dining; and gelato!
Stayed 6 nights in Jun 2023

10/10 Excellent

Sara, Richland

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great setting close to the water. Could open the windows and hear the waves!
Stayed 2 nights in Oct 2023

10/10 Excellent

Srdjan

Liked: Cleanliness, room comfort
Stayed 2 nights in Sep 2023

4/10 Poor

Simon

Disliked: Room comfort
Good location BUT, Terrible apartment
While the location of the apartment (Tremezzo) is convenient, situated 1 minute away (walking) from Torno's port and 4 minutes away from the city center, there was a lot of disappointing problems: 1. Reaching the place was a hassle. No cars reaches anywhere near the apartment. You need to walk along with your luggage for at least 4 minutes. (including stairs) 2. The owner did not meet us, he just sent us few VERY unclear directions through WhatsApp. We called him and he was able to direct us to the apartment after at least 10 to 15 minutes. At some point we felt that we are playing "Escape the Room". (Believe me you don't want that while carrying your luggage after a long flight) 3. Extremely high humidity in the apartment. On the second day of our stay, the bedsheets and the bed itself turned out wet, we had to blow-dry the cushions with a hairdryer to be able to sleep. Also, the overall smell of the apartment is not good, too humid. 4. The bathroom is old and doesn't feel clean. In addition to that, it's very small, and the shower is somehow open, so all the water goes out on the ground. 5. We asked the owner at 8:30 PM for some extra toilet papers, extra towels, and a replacement for the wet pillow cases (mentioned in point 3), he said that it's late and they cannot provide it until next day. 6. A lot of weird insects lives inside the apartment! 7. The couch was not very clean. To conclude, stay away from this apartment.
Stayed 3 nights in Sep 2023

10/10 Excellent

Kate

Travelled with family
Liked: Cleanliness, room comfort
Excellent apartment in beautiful, fun Torno.
Stayed 3 nights in Jul 2023

6/10 Okay

ASTRID

Stayed 4 nights in Jun 2023

8/10 Good

Matthias

Liked: Cleanliness, property conditions & facilities
Nice flat in beautiful Torno. Very central and authentic. Flat was lacking some basic supplies for cooking. Communication with host was difficult.

10/10 Excellent

Thomas

Liked: Cleanliness, room comfort
Torno on Lake Como
We had a wonderful time in Torno, Como, and on the lake. We visited Cernobbio and Bellagio and had a great time. Our place was very comfortable, but due to our short stay we were not able to use all of the amenities available.
Stayed 2 nights in Jul 2022

2/10 Terrible

Marie Pierre

Travelled with group
Pas conforme à la description : frais supp, acces
Horrible du début jusqu’à la fin ! 1. Nous sommes arrivés à 20:00 ayant prévenu l’organisme. Le soir, j ai reçu un lien m indiquant de payer 40 euros pour arrivée tardive ! Sur le site c était bien noté arrivée jusqu’à 21h. A aucun moment ont été noté ces frais sur le site. Après une demande d’explication à l’organisme, les échanges ont été très houleux. 2 le site indique la possibilité de parking, mais cette option ne s'est pas avérée réelle lors de notre séjour. Nous avons eu beaucoup de difficultés pour trouver un stationnement. En nous baladant, nous sommes tombés par hasard sur leur parking qui était vide ! Voir photo jointe 3. Il n'a pas jamais ete mentionné non plus que l'accès à l'appartement était complexe et inaccessible en voiture. Il vous faudra escarper des ruelles pentues pendant plus de 10 minutes avant de trouver les logements et tout cela en portant les valises. Bon courage !! 4. ⁠le site expose de nombreuses photos sans préciser qu elles correspondent à plusieurs appartements. Notre choix était basé sur un logement avec des pierres apparentes dans la chambre. Nous n’avons pas eu du tout le logement choisi. Nous ne recommandons pas du tout cet établissement. La communiCation à été agressive tout le long de notre séjour. Nous remontons tous ces problèmes à assistance Hôtels.com. C’est inadmissible.
Stayed 3 nights in Dec 2023
Response from Comoway on 9 Jan 2024
Cher invité,votre arrivée était vers 20h30 après avoir décalé cette heure à deux reprises (la première heure d'arrivée était 17h), c'est la raison pour laquelle nous vous avons facturé les arrivées tardives, deux personnes étaient à votre disposition jusqu'à cette heure ; si, immédiatement, l'heure d'arrivée avait été celle-là, nous nous serions organisés en conséquence, et certainement sans aucun frais supplémentaire.Le stationnement est payant et est clairement indiqué dans la confirmation de réservation.Les quatre appartements sont indiqués séparément sur le site, chacun avec ses propres images. Pour choisir celui que vous souhaitez, il suffit de faire défiler la page.Nous sommes désolés que la communication ait été déformée, la traduction n'était probablement pas fidèle à la langue originale. Cependant, nous vous remercions d'être nos invités et je vous souhaite une bonne journéeRoberta

10/10 Excellent

Benoni

Stayed 3 nights in Jul 2023

10/10 Excellent

Camilla Due

Travelled with family
Liked: Cleanliness, room comfort
En skøn lejlighed, kun med bittesmå anmærkninger
Vi havde et skønt ophold i lejligheden og Luca der tog imod os var meget hjælpsom. Vi var der i april og underetagen var meget kold og havde svært ved at blive varmet helt op, men der var mulighed for at sætte mere varme på, med elektriske varmere. Renligheden var fin, men der lå beskidte klude fra rengøringen i rengøringsskabet og støvsugeren fungerede ikke, så vi kunne ikke selv gøre rent, da vi den ene dag havde brug for det og det var lidt ærgerligt for den samlede oplevelse. Heldigvis var det samlede indtryk af området, byen, lejligheden og den venlige vært mere end godt, og vi vil til enhver tid booke denne lejlighed igen, næste gang vi skal til Torno.
Stayed 4 nights in Apr 2023

8/10 Good

Kjersti

Stayed 3 nights in Oct 2022

8/10 Good

Matias

Liked: Cleanliness, room comfort
Stayed 2 nights in Sep 2022

10/10 Excellent

Aleksandra

Liked: Cleanliness, room comfort
Great appartment few steps from the port in Torno
Great appartment, only a few steps from the port in Torno. There was soap and body lotion, but no shampoo (we had ours so it’s fine) and a nespresso machine would have been great. Overall experience totally great!
Stayed 2 nights in Aug 2021

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, room comfort
Stayed 2 nights in Jul 2021