Title: Loa Tolú by Bernalo Hotels Reviews, Deals & Photos 2025 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Loa Tolú by Bernalo Hotels Beach hotel with 2 outdoor pools ![2 outdoor pools](https://images.trvl-media.com/lodging/19000000/18250000/18247800/18247737/ba459618.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Flat-screen TV](https://images.trvl-media.com/lodging/19000000/18250000/18247800/18247737/6a50d462.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Flat-screen TV](https://images.trvl-media.com/lodging/19000000/18250000/18247800/18247737/bc43de56.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Beach nearby](https://images.trvl-media.com/lodging/19000000/18250000/18247800/18247737/6cfcdcc2.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Outdoor dining](https://images.trvl-media.com/lodging/19000000/18250000/18247800/18247737/6edf4346.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies LOA Hotel balances relaxation and excitement. Guests enjoy a full breakfast, then choose between water park thrills or lounging by two outdoor pools. The terrace offers scenic views, while multilingual staff and luggage storage add convenience praised by visitors. 7.4 Good ## Popular amenities - Bar - Pool - Room service - Pet-friendly - Breakfast included - 24/7 front desk ## Room options ### Check availability for these dates Tonight [Nov 28 - Nov 29](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-28&endDate=2025-11-29&selected=18247737&PinnedHotelID=18247737&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-28&endDate=2025-11-29&selected=18247737&PinnedHotelID=18247737&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Nov 29 - Nov 30](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-29&endDate=2025-11-30&selected=18247737&PinnedHotelID=18247737&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-29&endDate=2025-11-30&selected=18247737&PinnedHotelID=18247737&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Nov 28 - Nov 30](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-28&endDate=2025-11-30&selected=18247737&PinnedHotelID=18247737&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-28&endDate=2025-11-30&selected=18247737&PinnedHotelID=18247737&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Dec 5 - Dec 7](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-05&endDate=2025-12-07&selected=18247737&PinnedHotelID=18247737&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-05&endDate=2025-12-07&selected=18247737&PinnedHotelID=18247737&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 3+ beds Showing 5 of 5 rooms ![Standard Room](https://images.trvl-media.com/lodging/19000000/18250000/18247800/18247737/777d0638.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room 7.0 Good 6 reviews ### Highlights Flat-screen TV - Sleeps 2 - 1 Double Bed ![Family Room | Bathroom | Towels](https://images.trvl-media.com/lodging/19000000/18250000/18247800/18247737/29dfe999.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Room ### Highlights Flat-screen TV - Beach view - Sleeps 3 - 1 Double Bed, 2 Single Beds and 1 Large Single Bed ### Deluxe Double Room ### Highlights Flat-screen TV - Sleeps 2 - 1 Queen Bed ### Superior Double Room ### Highlights Flat-screen TV - Sleeps 2 - 1 Queen Bed ### Family Room ### Highlights Flat-screen TV - Sleeps 4 - 1 Queen Bed and 2 Single Beds ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. 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[Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FTolu-Hotels-LOA-Hotel.h18247737.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FTolu-Hotels-LOA-Hotel.h18247737.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C9.49640%2C-75.59470&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=PiSQqvOP5ZRldhXz7QsuSw0aHkA=) KM 17 Via Coveñas - Santia de Tolu, Calle 5 #24-300, Tolú, Sucre, 076010 #### What's nearby - Puerto Viejo Beach - 6 min drive - 3.5 miles - Tolu Marina - 7 min drive - 2.4 miles - Parque Principal Santiago De Tolu - 8 min drive - 2.8 miles - Tolcemento Park - 9 min drive - 3.0 miles - El Frances Beach - 20 min drive - 6.8 miles #### Getting around - Tolu (TLU-Golfo de Morrosquillo) - 10 min drive #### Restaurants - ‪Hotel la Mansión - Tolú - ‬6 min drive - ‪Itamburi - ‬6 min drive - ‪Pacífico Lounge - ‬6 min drive - ‪Cevichería Roberto - ‬6 min drive - ‪Pizza Diporto - ‬6 min drive ## About this property ### Loa Tolú by Bernalo Hotels Property highlights Consider a stay at Loa Tolú by Bernalo Hotels and take advantage of free full breakfast, free water park access and a terrace. In addition to a garden and a bar, guests can connect to free WiFi in public areas. You'll also find perks such as: - 2 outdoor pools - Free self-parking - Multilingual staff, smoke-free property and 1 meeting room - A front desk safe, concierge services and tour/ticket information Room features All 84 rooms offer amenities such as room service. ## Similar properties ![Exterior](https://images.trvl-media.com/lodging/99000000/98240000/98230700/98230686/40d22f9d.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel oasis tolu boutique Tolú - Pool - Breakfast included - Spa - Free WiFi 10 Exceptional 3 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-12&endDate=2025-12-13&selected=98230686&PinnedHotelID=98230686&HadPinnedHotel=true®ionId=-1&adults=2) ![Superior Triple Room | Egyptian cotton sheets, premium bedding, minibar, in-room safe](https://images.trvl-media.com/lodging/77000000/76790000/76787300/76787233/2a82171a.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Poblado Coveñas Coveñas - Pool - Spa - Pet-friendly - Kids pool 8.2 Very good 22 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-12&endDate=2025-12-13&selected=76787233&PinnedHotelID=76787233&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/104000000/103500000/103499600/103499528/67168311.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Ciela Hotel & Beach Club Coveñas - 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Available in some public areas: Free WiFi ### Parking and transport - Free self parking on site ### Food and drink - Free full breakfast available daily 7:30 AM to 9:30 AM - A bar/lounge - A restaurant ### Things to do - 2 outdoor pools - Free water park ### Family friendly - 2 outdoor pools - Free water park access ### Conveniences - 24-hour front desk - Luggage storage - Safe at front desk ### Guest services - Concierge services - Multilingual staff - Tour and ticket assistance ### Business services - Meeting room ### Outdoors - Garden - Picnic area - Terrace ### More - 2 buildings - 3 floors - Art Deco architecture - Smoke-free property ## Room amenities ### Bathroom - Towels provided ### Entertainment - Flat-screen TV ### Food and drink - Room service ## Policies ### Check-in Check-in start time: 3 PM; check-in end time: 11:30 PM Contactless check-in and check-out are available Minimum check-in age - 18 ### Check-out Check-out before 12:30 PM Contactless check-out ### Special check-in instructions Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets Pets are allowed for an extra charge of COP 50000 per pet, per night Service animals are welcome, and are exempt from fees ### Children and extra beds Children are welcome Rollaway/extra beds are not available. Cots (infant beds) are not available ### Payment types at the property ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - You may be required to pay VAT (19%) at the property. Non-resident travellers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service). We have included all charges provided to us by the property. ### Optional extras - Pet fee: COP 50000 per pet, per night - Service animals are exempt from fees The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards Cashless transactions are available Safety features at this property include a fire extinguisher If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention If you are travelling with a child, your property may require you to present the following documents: parents travelling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Colombian citizens) at check-in. If a relative or legal guardian is travelling into Colombia with the child, that relative or legal guardian may be required to present a notarised consent of travel signed by both parents and a copy of both parents' ID. If only one parent is travelling into Colombia with the child, that parent may be required to present a notarised consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance. Pool access available from 9:00 AM to 9 PM ### Property is also known as LOA Hotel Tolu LOA Tolu LOA Hotel Loa Tolu By Bernalo Hotels Loa Tolú by Bernalo Hotels Tolú Loa Tolú by Bernalo Hotels Hotel Loa Tolú by Bernalo Hotels Hotel Tolú ## Frequently asked questions ### Does Loa Tolú by Bernalo Hotels have a pool? > Yes, this property has 2 outdoor pools. Pool access is from 9:00 AM to 9 PM. ### Is Loa Tolú by Bernalo Hotels pet-friendly? > Yes, pets are allowed at this property. There's a fee of COP 50000 per pet, per night. Service animals are exempt from fees. ### How much is parking at Loa Tolú by Bernalo Hotels? > Self-parking is free at this property. ### What time is check-in at Loa Tolú by Bernalo Hotels? > Check-in start time: 3 PM; check-in end time: 11:30 PM. ### What time is check-out at Loa Tolú by Bernalo Hotels? > Checkout is at 12:30 PM. ### Where is Loa Tolú by Bernalo Hotels located? > Situated in Tolú, this beach hotel is within 3 miles (5 km) of Tolu Marina, Tolcemento Park and Parque Principal Santiago De Tolu. Puerto Viejo Beach is 2.9 mi (4.6 km) away. ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Loa Tolú by Bernalo Hotels Reviews 7.4 ### Good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) 10 - Excellent 21 8 - Good 9 6 - Okay 7 4 - Poor 9 2 - Terrible 5 ### 7.4/10 Cleanliness ### 7.4/10 Staff & service ### 6.4/10 Amenities ### 6.8/10 Property conditions & facilities ### 6.6/10 Eco-friendliness ### 8/10 Good #### Adrian 27 Jul 2024 Liked: Staff & service, property conditions & facilities, room comfort Good, to walk. The food at the Restaurant was great. ##### Adrian Stayed 4 nights in Jul 2024 ### 6/10 Okay #### Pedro 8 Aug 2024 Liked: Cleanliness, staff & service I like the hotel only few issues with connectivity altough the idea was to be disconnected I had to check few documents that was not able due to the poor connection, also some leakages as it rained but the staff promptly checked and moved me to another room, excellent place 👍 ##### Pedro Stayed 3 nights in Aug 2024 ### 6/10 Okay #### Raymond 13 Feb 2025 Liked: Cleanliness, property conditions & facilities Disliked: Staff & service, amenities What I didn’t like was the front desk tried to add a hidden charge for my pet. They call themselves “pet friendly” but they are not. ##### Raymond Stayed 9 nights in Jan 2025 ### 4/10 Poor #### JOSE 27 Mar 2023 Liked: Staff & service, property conditions & facilities not hot water not toilet seat not head shower hole in ceiling shower ##### JOSE Stayed 3 nights in Mar 2023 ### 2/10 Terrible #### Nora 10 Apr 2025 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Decepción total por $860.000 la noche Me hospedé en este hotel pagando $860.000 por noche, esperando una experiencia cómoda, limpia y segura. Lamentablemente, fue todo lo contrario. Las escaleras para subir al tercer piso son peligrosas, con un escalón totalmente partido y una baranda inestable. El ascensor no tiene señalización de estar fuera de servicio, y estuve a punto de quedarme atrapada dentro. La habitación tenía un grillo muerto en el sanitario, la ducha no tiene regadera (solo un tubo mal terminado) y la luz del baño no funcionaba. Aunque el jabón era nuevo, no había dónde colocarlo, no hay estantes ni repisas, y las puertas del baño están desajustadas. La grifería lucía sucia y deteriorada. Me sentí estafada por el costo pagado y decepcionada por el descuido general. Este tipo de experiencias perjudican no solo al turista nacional, sino también la imagen de Colombia frente a visitantes internacionales. No lo recomiendo ##### Nora Stayed 1 night in Apr 2025 ### 8/10 Good #### Didier 9 Oct 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The dining experience was absolutely delightful, and the cuisine was simply outstanding. One suggestion for improvement would be to ensure that there is wheelchair accessibility to accommodate individuals with mobility restrictions. ##### Didier Stayed 4 nights in Jul 2024 ### 2/10 Terrible #### Santiago 7 May 2024 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Que mala experiencia, mal estado hotel El hotel está muy descuidado, huecos en los techos de los baños por donde entran muchos mosquitos, pedimos cambio de habitación y nos dieron una en peor estado, sin tapas en los sanitarios. En general las habitaciones tienen mal estado, además de ser extremadamente pequeñas, con closets ni espacio para abrir la maleta y sin caja fuerte. El personal de la recepción tiene muy mala actitud. La alimentación es muy básica, con pocas opciones y limitan mucho la cantidad de alimentos en el buffet, que en realidad no es un buffet libre, te sirven en porciones muy medidas. ![](https://a.travel-assets.com/ugc/hotel-reviews/74C7EA1FD52675CCA4362CA67E05F546DF9BDF8C1715083684506.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/1D504544CCF3785C3DA5DB36A710432233F203331715083684940.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/7ADE5531EEEAC9AF58783424269844DB188698D61715083684171.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/BA320007AD4769F0FEAB1AFA7DD12B8DF9BABF301715083686061.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Santiago Stayed 3 nights in May 2024 ### 10/10 Excellent #### Jesus David 7 Apr 2024 Liked: Cleanliness, staff & service, property conditions & facilities Muy lindas instalaciones, atención y precios ##### Jesus David Stayed 2 nights in Apr 2024 ### 2/10 Terrible #### Jimmy 2 Feb 2024 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Cancelan servicio sin aviso Pesimamente, no me recibieron porque no me dieron la reseva que habia hecho ##### Jimmy Stayed 2 nights in Jan 2024 ### 10/10 Excellent #### Robinson 28 Jan 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Espectacular La estadía fue demasiado buena, la atención espectacular, la comida deliciosa, las piscinas muy limpias y amplias... El acceso a la playa es hermoso, el hotel es moderno y muy muy bonito... Quedé enamorada. ![](https://a.travel-assets.com/ugc/hotel-reviews/B8DA9338492E35B4737011A62AB6C59C425380981706466407894.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Robinson Stayed 2 nights in Jan 2024 ### 10/10 Excellent #### Jorge 17 Oct 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Agradable desconexión En el hotel se pierde la conexión con todos los operadores, el wifi se limita a la habitación y al restaurante, en la piscina, en la playa y el parque no hay wifi. Excelente atención, Gracias ##### Jorge Stayed 2 nights in Oct 2023 ### 10/10 Excellent #### Luis 3 Mar 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities El hotel está en muy buen estado, las habitaciones son grandes y cómodas ##### Luis Stayed 2 nights in Feb 2023 ### 8/10 Good #### Marco 15 Oct 2022 Liked: Cleanliness, property conditions & facilities, room comfort #### Planta física excelente , alimentación no tanto. En general muy bueno el hotel en sus instalaciones . Debe mejorar el servicio . La comida muy poco variada en sus buffets deben mejorar su calidad pues el precio no esta acorde a su calidad . En la comida deben mejorar mucho . ![](https://a.travel-assets.com/ugc/hotel-reviews/EFC9CCC783BE4D47509A0793B0DF106B71AA598E1665852314203.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Marco Stayed 1 night in Oct 2022 ### 4/10 Poor #### Norberto 4 Mar 2022 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities Extremely disappointed. Hotel Loa , was lacking essential must have. - No save Box - No hot water - no bathroom vent fan, sewer Smell - no shower head - no night table/ no night light, no closet, - poor Wi-Fi - Located in a rough perilous neighborhood ##### Norberto Stayed 4 nights in Feb 2022 ### 4/10 Poor #### adriana 25 Feb 2022 Liked: Cleanliness, staff & service Disliked: Amenities, property conditions & facilities the hotel rooms do not have a bedside table and a lamp near the bed, no closet, no safe box, no hot water, showers without a showerhead, poor wi-fi impossible to work from the hotel. the toilets have an unpleasant smell of plumbing and no odor extractor. It is difficult to get there because they do not have access to the main road and the unpleasant neighborhood, you can only go out by car. We were forced to leave a day earlier than planned. We were three couples in three double rooms from February 20 to 24. ##### adriana Stayed 5 nights in Feb 2022 ### 10/10 Excellent #### Verified traveller 28 Jan 2022 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Todo excelente ##### Verified traveller Stayed 3 nights in Jan 2022 ### 6/10 Okay #### Adrean 30 Nov 2021 Liked: Staff & service Disliked: Cleanliness, property conditions & facilities, room comfort #### Too much loud music ! Our stay was challenging. There is no internet connectivity, the hotel is also very noisy there’s music everywhere not relaxing at all more of a party hotel. The sheets in the rooms were full of stains with no hot water. The beach was full of multiple speakers at full blast as well as in the hotel. ##### Adrean Stayed 2 nights in Nov 2021 ### 10/10 Excellent #### Astrid 28 Aug 2021 Liked: Cleanliness, staff & service, property conditions & facilities Nice hotel. ##### Astrid Stayed 2 nights in Aug 2021 ### 4/10 Poor #### Edward 8 Aug 2021 Disliked: Staff & service, property conditions & facilities #### Overpriced This hotel is still under construction. It is not that well designed. They have used reasonable quality building materials and fixtures and fittings but the quality of workmanship is poor. The food is mediocre at best. Service isn't great. My room lacked a shower and just had a tube sticking out of ceiling. For the premium charged over nearby hotels this hotel is not worth it. ##### Edward Stayed 1 night in Aug 2021 ### 4/10 Poor #### Verified traveller 1 May 2020 Disliked: Cleanliness, property conditions & facilities The “jacuzzi” in the balcony was just with cold water and it was super super dirty, there were chunks of black stuff coming out of the pipes, food wasn’t good and when I talk to the manager to get my money back he refused to help me out the next day, even though there was nobody who could help me out the same night I got there. ##### Verified traveller Stayed 1 night in Feb 2020 ### 10/10 Excellent #### Jason, Fort Lauderdale 24 Feb 2020 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Really nice ocean view and pool. Great staff. nice ocean view. ##### Jason Stayed 2 nights in Feb 2020 ### 8/10 Good #### Joe, Seattle Washington 9 Feb 2020 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The pool is beautifull and right in front is one of the nicest beaches of our Columbian visit. Beach is private, nice sand with no rocks. A special thanks to great english speaking staff member, Junior Gonzilez who helped with excursions, travel arrangments and general help. I wish there were more like him in Columbia! ##### Joe Stayed 3 nights in Jan 2020 ### 8/10 Good #### Verified traveller 10 Dec 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Muy bonitas instalaciones. Frente a la playa. El personal muy amable. ##### Verified traveller Stayed 1 night in Dec 2019 ### 2/10 Terrible #### Angela 28 Oct 2018 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### The worst hotel ever THE WORST HOTEL EVER , starting from the receptionist named liliana with her huge attitude and bad service, the hotel shows fake propaganda and it’s expensive for considering for the lack of amenities , not even soap in the bathroom sink , not even phone to comunícate to receptionist, not WiFi , so all the payments has to be in cash what is so bad and most when you are foreign not resident in Colombia , the food was bad all my family got sick with the lunch served which was so limited they don’t provide options for food only what they have so there’s no choices . My husband , my sister , niece got intoxicated with a soup served in there . So disgusting this place . Service was poor , and definetely WONT EVER RECOMMEND THIS PLACE . ##### Angela Stayed 1 night in Oct 2018 ### 10/10 Excellent #### Ana Maria 5 Oct 2018 Liked: Cleanliness, property conditions & facilities, room comfort #### Recomendado! 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