Front of property

Reviews of MONday Apart Premium Hamamatsucho(Former:GATE STAY PREMIUM HAMAMATSUCHO)

4 out of 5

Reviews

9.0

Wonderful

Rating 10 - Excellent. 23 out of 36 reviews" "
Rating 8 - Good. 8 out of 36 reviews" "
Rating 6 - Okay. 3 out of 36 reviews" "
Rating 4 - Poor. 1 out of 36 reviews" "
Rating 2 - Terrible. 1 out of 36 reviews" "

9.4/10

Cleanliness

9.0/10

Staff & service

9.2/10

Amenities

9.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Okay

YU QI

Travelled with group
Hot water broke one night but was fixed immediately after we reported the issue
Stayed 3 nights in May 2024
Response from MONday Apart Premium浜松町 on 9 May 2024
Thank you very much for staying with us.We apologize for any inconvenience caused during your stay.We look forward to seeing you again.

10/10 Excellent

Monica

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
About 10 minute walk to Hamama Yamanote line
Stayed 6 nights in Mar 2024
Response from MONday Apart Premium Hamamatsucho on 25 Mar 2024
Thank you for taking time out of your busy schedule to write this review.Our facility is based on the concept of "living" and we provide our guests with an atmosphere of a "home" rather than a "stay".We are very happy to hear that you enjoyed the atmosphere of a home away from home.Your compliments encourage all of our employees to provide you with even better service.We will continue to make every effort to satisfy our guests.Please come back to our hotel again when you have a chance.All of our employees look forward to serving you!

10/10 Excellent

Tarwinder

Stayed 3 nights in Feb 2024
Response from MONday Apart Premium Hamamatsucho on 25 Mar 2024
Thank you very much for staying with us.All of our employees make your home their top priority.We hope that your stay at our facility provided you with a little bit of a break from the norm and that you felt at home.We will continue to make every effort to satisfy our guests.Please come back to our hotel again when you have a chance.All of our employees look forward to serving you.

10/10 Excellent

Mark

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Awesome apartment hotel near Tamachi JR / Mita Subway stations. Easy walk to both stations with excellent connections to Tokyo tourist spots. Apartment was spotlessly clean and so well designed; it was huge for our family of 5. Very friendly staff. Would definitely stay here again.
Response from GATE STAY Premium浜松町 フロント on 28 Jan 2024
Thank you for your review

10/10 Excellent

Gerardo

Travelled with family
Liked: Cleanliness, room comfort
Great place to rest while visiting tokyo
Good space, well equipped , clean, 10 min walk from train stations. Good place to rest while touring Tokio.
Stayed 1 night in Nov 2023
Response from MONday Apart Premium Hamamatsucho on 16 Dec 2023
Thank you for taking the time to write this review!Our facility is based on the concept of "living" and provides our guests with an atmosphere more like a "home" than a "staycation".We are very happy to hear that you enjoyed the atmosphere of a home away from home.Your compliments encourage all of our employees to provide you with even better service.We will continue to make every effort to satisfy our guests.Please come back to our hotel again when you have a chance.All of our employees look forward to serving you!

10/10 Excellent

Gerardo J

Stayed 4 nights in Nov 2023
Response from MONday Apart Premium Hamamatsucho on 16 Dec 2023
Thank you for taking the time to write this review.Our facility is based on the concept of "living" and provides our guests with an atmosphere more like a "home" than a "staycation".We are very happy to hear that you enjoyed the atmosphere of a home away from home.Your compliments encourage all of our employees to provide you with even better service.We will continue to make every effort to satisfy our guests.Please come back to our hotel again when you have a chance.

8/10 Good

Manhung Clifford

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Stayed 6 nights in Dec 2023
Response from MONday Apart Premium Hamamatsucho on 12 Dec 2023
Thank you for taking the time to write this review!!All of our employees make your home their top priority.We hope that your stay at our facility was just a little bit different from your everyday life and that you felt at home.Your compliments are an encouragement to all of our employees and will help us to provide you with even better service.We will continue to strive for customer satisfaction in the future.We hope that you will come back to our hotel again.All of our employees look forward to serving you again.

10/10 Excellent

Yuko

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Oct 2023
Response from GATE STAY Premium浜松町 フロント on 4 Nov 2023
この度は、MONday Apart Premium 浜松町をご利用頂き誠にありがとうございます。また、お忙しい中、口コミの御投稿ありがとうございます。当施設は「住む」コンセプトとし、お客様に「泊まる」よりも「お住まい」の雰囲気を提供しております。此度のご利用でお客様にお家に戻られた雰囲気を味わえられたら、従業員一同至上に嬉しく存じます。お褒めの言葉が従業員一同の励みとなり、より良いサービスのご提供に繋がります。今後もお客様に満足して頂けますよう努めてまいります。またの機会ございましたら、ぜひまたいらしてくださいませ。従業員一同、心よりお待ちしております。-------------------------------------MONday Apart Premium 浜松町フロント

4/10 Poor

Mark

Liked: Cleanliness
Stayed 1 night in Oct 2023
Response from GATE STAY Premium浜松町 フロント on 14 Nov 2023
この度はご宿泊頂き誠にありがとうございます。スタッフ一同またのご利用お待ちしております。

10/10 Excellent

Sokunthea

Travelled with family and small children
Liked: Amenities
This is our first family trip to Tokyo. The hotel had plenty of amenities to meet all our needs. Very comfortable for party of 6 (age 14 to 49). Close to multiple train stations to get us to popular tourist sites. We enjoyed our stay and would stay here again.
Stayed 4 nights in Aug 2023
Response from MONday Apart Premium Hamamatsucho on 14 Aug 2023
Thank you for choosing MONday Apart Premium Hamamatsucho.Thank you for taking time out of your busy schedule to write this review.Our facility is based on the concept of "living" and we provide our guests with an atmosphere of a "home" rather than a "stay".We are very happy to hear that you enjoyed the atmosphere of a home away from home.Your compliments encourage all of our employees to provide you with even better service.We will continue to make every effort to satisfy our guests.Please come back to our hotel again when you have a chance.All of our employees look forward to serving you.

8/10 Good

luke

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
We loved it. Easy walk to JR line. We used Tamachi for all our trips. Room was big enough for 4 of us and had everything you will need. Highly recommend and when I come back this will certainly be the place I stay
Stayed 6 nights in Jun 2023
Response from GATE STAY Premium浜松町 on 26 Jun 2023
Thank you very much for visiting GATESTAY Premium Hamamatsucho.Thank you for taking time out of your busy schedule to write this review.Our facility is based on the concept of "living" and we provide our guests with an atmosphere of "residence" rather than "stay".We are very happy to hear that you enjoyed the atmosphere of a home away from home.Your compliments encourage all of our employees to provide you with even better service.We will continue to make every effort to satisfy our guests.We hope you will come back to our hotel again.All of our employees look forward to serving you.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, room comfort
Stayed 3 nights in May 2023
Response from GATE STAY Premium浜松町 on 26 Jun 2023
Thank you very much for visiting GATESTAY Premium Hamamatsucho.Our facility is based on the concept of "living" and we provide our guests with an atmosphere of "residence" rather than "stay".We are very happy to hear that you enjoyed the atmosphere of a home away from home.Your compliments encourage all of our employees to provide you with even better service.We will continue to make every effort to satisfy our guests.We hope you will come back to our hotel again.All of our employees look forward to serving you.

10/10 Excellent

Andrew

Liked: Cleanliness, property conditions & facilities
Loved that the whole floor is your room making it a very peaceful stay
Stayed 4 nights in May 2023
Response from GATE STAY Premium浜松町 on 9 May 2023
Thank you very much for choosing GATESTAY Premium Hamamatsucho.Thank you also for taking time out of your busy schedule to write a review.Our facility is based on the concept of "living", providing our guests with an atmosphere of a "home" rather than a "staycation".We are delighted that your stay here has made you feel at home.Your compliments are an encouragement to all our employees and will help us to provide you with even better service.We will continue to strive for customer satisfaction in the future.We look forward to the opportunity to welcome you again.All our employees look forward to serving you.-------------------------------------GATESTAY Premium HamamatsuchoFront desk

10/10 Excellent

Roger

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 13 nights in Apr 2023

10/10 Excellent

Sarah

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very clean, comfortable stay with 3 kids. Small rooms but has good facilities and all amenities provided. Convenience stores and dining options nearby. 10 min walk to metro.
Stayed 8 nights in Apr 2023
Response from GATE STAY Premium浜松町 on 20 Apr 2023
Thank you very much for choosing GATESTAY Premium Hamamatsucho.Thank you also for taking time out of your busy schedule to write a review.Our facility is based on the concept of "living", providing our guests with an atmosphere of a "home" rather than a "staycation".We are delighted that your stay here has made you feel at home.Your compliments are an encouragement to all our employees and will help us to provide you with even better service.We will continue to strive for customer satisfaction in the future.We look forward to the opportunity to welcome you again.All our employees look forward to serving you.

10/10 Excellent

Michael

Liked: Cleanliness, amenities, property conditions & facilities
Lovely safe area with plenty of restaurants
Response from GATE STAY Premium浜松町 on 18 Dec 2022
We are honored by your compliments.We will continue to do our best and look forward to serving you in our hotel. We look forward to welcoming you again.

8/10 Good

Sunyoung

Travelled with family
Liked: Cleanliness, room comfort
생각보다 편했습니다. 위치가 좀 걸어야해서 불편한거 빼곤 좋았어요. 스텝도 친절했습니다!!
Stayed 4 nights in Jan 2024
Response from MONday Apart Premium浜松町 on 4 Feb 2024
Thank you for your review.

10/10 Excellent

Marcus

Travelled with family
Liked: Cleanliness, room comfort
Excelente opção em Tóquio
Hotel simples, extremamente funcional. Muito bem operado e entrega o que promete: um serviço de qualidade, sem excessos ou extras desnecessários. É um conceito, acredito, japonês para japoneses. Não é um conceito de hotelaria convencional que encontramos pelo mundo. Agradou-me bastante: um excelente meio termo entre hotel e locação tipo airbnb.
Stayed 7 nights in Jan 2024
Response from GATE STAY Premium浜松町 on 28 Jan 2024
Thank you for your review

10/10 Excellent

Yumi

Stayed 1 night in Dec 2023
Response from MONday Apart Premium浜松町 on 4 Feb 2024
Thank you for your review.

10/10 Excellent

TAEKO

Stayed 1 night in Nov 2023
Response from MONday Apart Premium浜松町 on 21 Nov 2023
この度は、MONday Apart Premium 浜松町をご利用頂き誠にありがとうございます。また、お忙しい中、口コミの御投稿ありがとうございます。当施設は「住む」コンセプトとし、お客様に「泊まる」よりも「お住まい」の雰囲気を提供しております。此度のご利用でお客様にお家に戻られた雰囲気を味わえられたら、従業員一同至上に嬉しく存じます。お褒めの言葉が従業員一同の励みとなり、より良いサービスのご提供に繋がります。今後もお客様に満足して頂けますよう努めてまいります。またの機会ございましたら、ぜひまたいらしてくださいませ。従業員一同、心よりお待ちしております。

8/10 Good

Ching Yi

Travelled with family
Liked: Cleanliness, room comfort
Stayed 4 nights in Oct 2023
Response from GATE STAY Premium浜松町 フロント on 14 Nov 2023
この度はご宿泊頂き誠にありがとうございます。スタッフ一同またのご利用お待ちしております。

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, room comfort
キネコ
女性5名での宿泊に利用させて頂きました。 プライベートが守られた空間で、キッチン用品の設備も良く、持ち込みで調理しパーティ気分で楽しめました。
Stayed 1 night in Jul 2023
Response from GATE STAY Premium浜松町 フロント on 30 Jul 2023
キネコ様この度は当施設をご宿泊頂き、誠にありがとうございます。当施設で過ごしたお時間はいかがでしたでしょうか。パーティ等で充実した時間であったのであれば幸いです。またのご利用お待ちしております。

6/10 Okay

Verified traveller

Travelled with family
Disliked: Cleanliness
Stayed 2 nights in Jul 2023
Response from GATE STAY Premium浜松町 on 21 Jul 2023
Thank you very much for visiting GATESTAY Premium Hamamatsucho.Thank you for taking time out of your busy schedule to write this review.Our facility is based on the concept of "living" and provides our guests with an atmosphere of a "home" rather than a "stay".Your compliments encourage all of our employees to provide you with even better service.We will continue to make every effort to satisfy our guests.We hope you will come back to our hotel again.All of our employees look forward to serving you.

10/10 Excellent

?

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in May 2023
Response from GATE STAY Premium浜松町 on 9 May 2023
Thank you very much for choosing GATESTAY Premium Hamamatsucho.Thank you also for taking time out of your busy schedule to write a review.All of our employees always put cleanliness first and ensure that our facilities are clean and welcoming to our guests.Your compliments are an encouragement to all our employees and will help us to provide you with even better service.We will continue to strive for customer satisfaction in the future.We look forward to the opportunity to welcome you again.All our employees look forward to serving you.

10/10 Excellent

Hoi Lun

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
nice room but no supermarket nearby. Good for driving
Stayed 1 night in Feb 2023
Response from GATE STAY Premium浜松町 on 20 Apr 2023
Thank you very much for choosing GATESTAY Premium Hamamatsucho.Thank you also for taking time out of your busy schedule to write a review.Our facility is based on the concept of "living", providing our guests with an atmosphere of a "home" rather than a "staycation".We are delighted that your stay here has made you feel at home.Your compliments are an encouragement to all our employees and will help us to provide you with even better service.We will continue to strive for customer satisfaction in the future.We look forward to the opportunity to welcome you again.All our employees look forward to serving you.

6/10 Okay

Hoi Lun

Stayed 1 night in Mar 2023

8/10 Good

KEIKO

Stayed 2 nights in Feb 2023
Response from GATE STAY Premium浜松町 on 27 Feb 2023
この度はご宿泊いただき誠にありがとうございました。また、お忙しい中、口コミの御投稿ありがとうございます。当施設の従業員一同がお客様のお住まいを最優先にしております。当施設の過ごしで日常とほんの少しの違いを味わえ、またアットホームチックな雰囲気がございましたら、幸いでございます。お褒めの言葉が従業員一同の励みとなり、より良いサービスのご提供に繋がります。今後もお客様に満足して頂けますよう努めてまいります。またの機会ございましたら、ぜひまたいらしてくださいませ。従業員一同、心よりお待ちしております。-------------------------------------GATESTAY Premium 浜松町フロント

10/10 Excellent

KEIKO

Stayed 1 night in Feb 2023
Response from GATE STAY Premium浜松町 on 21 Feb 2023
この度は、GATESTAY Premium 浜松町をご利用頂き誠にありがとうございます。また、お忙しい中、口コミの御投稿ありがとうございます。当施設は「住む」コンセプトとし、お客様に「泊まる」よりも「お住まい」の雰囲気を提供しております。此度のご利用でお客様にお家に戻られた雰囲気を味わえられたら、従業員一同至上に嬉しく存じます。お褒めの言葉が従業員一同の励みとなり、より良いサービスのご提供に繋がります。今後もお客様に満足して頂けますよう努めてまいります。またの機会ございましたら、ぜひまたいらしてくださいませ。従業員一同、心よりお待ちしております。

2/10 Terrible

SHIRO

Stayed 1 night in Jan 2023

10/10 Excellent

hyunkyung

Travelled with family
Liked: Cleanliness, room comfort
추천합니다
가족단위로지내기좋아요. 깔끔하고 위치도 역에서 십분 십오분 정도 걸어서 갈수있어요. 주변에 편의점이 오분정도 걸어가야있고 주택가라 조용해요. 다만 지하철이 지나가는 곳과 가까워서 소음이 있습니다.
Stayed 3 nights in Nov 2022
Response from GATE STAY Premium浜松町 on 17 Nov 2022
この度はご宿泊いただき誠にありがとうございました。また、お忙しい中、口コミの御投稿ありがとうございます。当施設の従業員一同がお客様のお住まいを最優先にしております。当施設の過ごしで日常とほんの少しの違いを味わえ、またアットホームチックな雰囲気ございましたら、幸いでございます。お褒めの言葉が従業員一同の励みとなり、より良いサービスのご提供に繋がります。今後もお客様に満足して頂けますよう努めてまいります。またの機会ございましたら、ぜひまたいらしてくださいませ。従業員一同、心よりお待ちしております。

10/10 Excellent

TAKAYUKI

Travelled with family
Liked: Cleanliness, room comfort
Stayed 1 night in Mar 2022
Response from GATE STAY Premium浜松町 on 29 Mar 2022
この度は、GATESTAY Premium 浜松町をご利用頂き誠にありがとうございます。 また、お忙しい中、口コミの御投稿ありがとうございます。 今後もお客様に満足して頂けますよう努めてまいりますので、またの機会ございましたら、ぜひまたいらしてくださいませ。 従業員一同、心よりお待ちしております。

10/10 Excellent

mutsumi

Liked: Cleanliness, room comfort
Stayed 1 night in Apr 2021
Response from Gate stay PREMIUM 浜松町 足立 on 28 Apr 2021
この度は、数ある宿泊施設から当ホテルをお選びいただきまして誠にありがとうございました。従業員一同、心よりお礼申し上げます。 引き続き、一層お客様に選んでいただけるホテルを目指し、精進を重ねて参ります。 また機会がございましたら、是非またお立ち寄りくださいませ。心よりお待ち申し上げております。 フロントマネージャー 足立

8/10 Good

Verified traveller

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
駅からもほど近く、スーパーやコンビニなどもたくさんあります。 お部屋の中にレンジやトースター、カトラリーや調理セットに乾燥機付き洗濯機まであって、長期滞在にも良さそうです。 ワンフロアに1部屋なので、他の方に気を使うこともなく、セキュリティもしっかりしています。 ただし、土日祝は周囲の飲食店がほとんど閉まっているため、注意が必要です。
Stayed 2 nights in Sep 2020
Response from Gate stay premium 浜松町 チョウ on 25 Sept 2020
先日はGate stay premium 浜松町にご宿泊いただき、誠にありがとうございました。お客様にお会いできたことを、従業員一同とても嬉しく思っております。 従業員一同、今後ともお客様がゆっくりしたおくつろぎの御時間を当アパルトホテルで過ごせるよう、一層精進をしてまいりたいと思っている所存でございますので、ぜひまた足を運んでくださいませ。

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2020
Response from Gate stay PREMIUM 浜松町 金丸 on 23 Sept 2020
この度はGate stay PREMIUM 浜松町にご宿泊いただきまして誠にありがとうございました。 是非またお近くにお越しの際にもGate stay PREMIUM 浜松町をお選びいただけますことをスタッフ一同心よりお待ち申し上げております。

8/10 Good

YASUNORI

Stayed 3 nights in Aug 2020
Response from Gate stay PREMIUM 浜松町 on 12 Sept 2020
この度はGate stay PREMIUM 浜松町にご宿泊いただきまして誠にありがとうございました。 是非またお近くにお越しの際にもGate stay PREMIUM 浜松町をお選びいただけますことをスタッフ一同心よりお待ち申し上げております。