Daily buffet breakfast (JPY 3500 per person)
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Reviews of Hotel Metropolitan Tokyo Ikebukuro

4 out of 5
Hotel Metropolitan Tokyo Ikebukuro
1-6-1 Nishi-Ikebukuro, Toshima-ku, Tokyo, Tokyo-to

Reviews

9.2

Wonderful

Rating 10 - Excellent. 1364 out of 2094 reviews" "
Rating 8 - Good. 556 out of 2094 reviews" "
Rating 6 - Okay. 119 out of 2094 reviews" "
Rating 4 - Poor. 35 out of 2094 reviews" "
Rating 2 - Terrible. 20 out of 2094 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Sophia, East York

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent property, staff are vey professional, excellent service, beds are Uber comfortable. Food in restaurants lovely! Staff are very accommodating as we travelled to Kyoto for the weekend and the hotel has agreed to hold our main luggage until our return stay at end of weekend. And currency exchange machine next to reception give excellent rates! We highly highly recommend this property! So happy to have found it on Expedia.
Stayed 3 nights in May 2024

10/10 Excellent

ALEXANDER

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in May 2024

8/10 Good

Gia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No
Stayed 2 nights in May 2024

10/10 Excellent

An H

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location across from train station and nearby Sunshine City and malls. Had wonderful time walking around ikebukuro. Also convenient laundromat and airport limousine stop at hotel.
Stayed 2 nights in May 2024

8/10 Good

Pui Lam

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very convenient hotel to stay at! Though it can get confusing as to which exit is best to get out of from ikebukuro station , but it’s a very convenient location once you’re used to it! Also the room isn’t as big as it seems and it was missing a lot of plugs , but if you’re solo travelling this place is amazing!

10/10 Excellent

Sanchit

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel at a prime area close to all major places and very good connectivity. Good breakfast with good variety food both japanese and continental.
Stayed 5 nights in Apr 2024

10/10 Excellent

Africa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and convenient hotel. Will definitely book it again.
Stayed 1 night in May 2024

8/10 Good

Joselito

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
It was a pleasant experience and I would not hesitate to book again if I have a chance to visit Tokyo.
Stayed 3 nights in May 2024

10/10 Excellent

Anastasiya

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place
Stayed 2 nights in May 2024

10/10 Excellent

ShanShan

Liked: Cleanliness, staff & service, property conditions & facilities
Location is very convenient but hotel is a bit old

8/10 Good

BRADLEY ALLEN

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to train station and great breakfast buffet for reasonable price
Stayed 6 nights in Apr 2024

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Apr 2024

8/10 Good

Timothy, Glen Haven

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Big City Hotel. We were a bit shocked that they charge fro the gym and eating options at the hotel were way out of our price range so always ate elsewhere. Bus to the Airport was helpful but also expensive.
Stayed 2 nights in Apr 2024

2/10 Terrible

Spencer

Liked: Staff & service, amenities
Disliked: Property conditions & facilities
Hotel is old. But staff are nice and helpful . Scale at lobby is a good idea to ensure luggage will not be overweighted The positive attitude towards my complaint of the room not a non smoking room as booked , hotel immediately change room and upgraded, we truly appreciated their immediate attention
Stayed 4 nights in Apr 2024

10/10 Excellent

Zhiqiang

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient easy access to shopping centers
Stayed 2 nights in Apr 2024

10/10 Excellent

Faouzya

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent well positioned hotel next to all transport and amenities, could not fault it at all, very helpful staff and location is perfect for everything you need as a tourist from shops to transport to dining to activities to sight seeing.Simply the best location ever!!
Stayed 2 nights in Apr 2024

6/10 Okay

Jenny

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024

10/10 Excellent

Fernanda

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo me gustó
Stayed 5 nights in Apr 2024

6/10 Okay

Kwok Hon

Travelled with family
Disliked: Staff & service, amenities
Hotel facilities old, bed not good, but outside convenience.
Stayed 3 nights in Apr 2024

8/10 Good

Wai-Kwong

Stayed 3 nights in Apr 2024

8/10 Good

Dorrie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room is quite small and has cracked on bathroom tile. Nevertheless everything complete toiletries, slippers and robe. Very convenient for train, bus to the airport and convenient stores inside the hotel and across the street. Fast food just across the street. Staff very friendly
Stayed 3 nights in Apr 2024

8/10 Good

Dorrie

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very helpful, can speak English. Convenient store, laundry, bakeshop, restaurants and other stores inside the hotel. Toiletries complete. Toothbrush, toothpaste, comb, cotton buds, shampoo, conditioner, body wash and facial wash. Location is just right n train station. Yoshinoya and Mos burger just across the hotel. Very convenient
Stayed 2 nights in Apr 2024

10/10 Excellent

Stephen

Stayed 7 nights in Apr 2024

8/10 Good

Gary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a really nice hotel,it’s conveniently located to everything,I.e. food,shops & a central train station,I would’ve given it 5 stars if they offered a courtesy late checkout,when I requested one they were cold & dismissive,also the buffet dining was really average,unless you want something easily accessible and convenient save your money & venture out for better local restaurants overall I’d stay here again
Stayed 2 nights in Apr 2024

10/10 Excellent

Terrie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We like the convenience of this hotel. It’s a 2 minute walk to the station, Family Mart and 7/11 a short block away, News Day in the lobby (although I think it closes at 10pm), laundry with availability on the tv in your room and it’s an airport limousine stop. The only con is the dryers are very weak, it takes forever to dry. Other than the dryer issue, we always enjoy our stay here, (our 9th time staying here). Even though it’s our 9th time we still discover new things in the area and know there much more to discover.
Stayed 8 nights in Apr 2024

10/10 Excellent

Faouzya

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Brilliant location in the middle of shopping center but no noise at all, subway right on door step, eateries, shoppings and site seeing.
Stayed 5 nights in Apr 2024

8/10 Good

Windsor

Liked: Cleanliness, staff & service, property conditions & facilities
Close to train station.
Stayed 17 nights in Mar 2024

6/10 Okay

David

Travelled with family
Liked: Amenities
Smelly corridors, carpets needs to be changed asap
Stayed 4 nights in Apr 2024

8/10 Good

Moni

Stayed 5 nights in Apr 2024

10/10 Excellent

Lindsay

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Able to get anywhere. Lots to do around and lots of places to eat. Really safe area and lots in the hotel.
Stayed 7 nights in Mar 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Apr 2024

10/10 Excellent

Kartikeya, Las Vegas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel with perfect location. Right next to Ikebukuro station for convenient transportation. Love the amount of restaurant and shopping options near by in walking distance.
Stayed 5 nights in Mar 2024

10/10 Excellent

Cindy

Stayed 5 nights in Apr 2024

10/10 Excellent

Marrietta

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Located near Ikebukuro train station so easy access to all of Tokyo and the Shinkansen to much of Japan. Lots of shopping, dining, quick eats, parks and events. Outstanding service, very clean, friendly helpful staff. Stay here whenever we visit Tokyo
Stayed 11 nights in Mar 2024

10/10 Excellent

Cherrelyn

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, near to subway station, I love their breakfast and Airport Shuttle is available.
Stayed 1 night in Apr 2024

6/10 Okay

Lily

Travelled with group
Liked: Cleanliness
The staff are not too helpful with the language barrier.
Stayed 5 nights in Mar 2024

10/10 Excellent

Cecilia

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
it's a nice hotel.
Stayed 8 nights in Mar 2024

8/10 Good

Yuji

Stayed 1 night in Mar 2024

8/10 Good

MAN LING

Travelled with family
位置一流, 機場巴士直達, 商場,百貨公司JR車站隔離 每次去東京一定住
Stayed 3 nights in Mar 2024

10/10 Excellent

Jane

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2024

10/10 Excellent

Leigh Ann

Stayed 6 nights in Mar 2024

10/10 Excellent

Heather

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We booked a large room as my husband is very tall. The room was huge by Japan standards. We had an amazing view out over the city, and could see Mount Fuji 🗻
Stayed 4 nights in Mar 2024

8/10 Good

HIROTOMO

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I very much enjoyed my stay here, helpfulness of staff and the ability of staff to speak english. They were great on arranging taxies and help with the foreign exchange ATM. Beware this area of the city restaurants close by 8:30 PM. So if you take a long tour that gets you back in the evening you need quickly get to restaurant. This hotel's all day restaurant do not serve food after 8:00 PM.
Stayed 2 nights in Mar 2024

10/10 Excellent

Heather

Stayed 1 night in Mar 2024

10/10 Excellent

Yue

Travelled with family
Liked: Cleanliness, staff & service
Great location
Stayed 6 nights in Mar 2024

10/10 Excellent

Jason

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Room was very clean and had adequate space. Shower was pleasant with separate temperature and water pressure controls. Located very close to Ikebukuro Station on the Tokyo loop.
Stayed 3 nights in Mar 2024

10/10 Excellent

James

Stayed 3 nights in Mar 2024

10/10 Excellent

Xiaojun

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 4 nights in Mar 2024

10/10 Excellent

Rita

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location. Decent size room. Clean and modern. Breakfast buffet had good variety.
Stayed 1 night in Mar 2024