Thank you very much for staying at Akasaka Urban Hotel and for your lovely comment. We hope you had a comfortable stay. Small rooms are typical at business hotels in Tokyo and we send our apology if you had any discomfort. It was a pleasure to have you as our guest and look forward to seeing you again in the near future.

この度は赤坂アーバンホテルにご宿泊頂きまして 誠にありがとうございます。 またお忙しい中、ご感想を頂きました事、重ねてお礼申し上げます。 朝食会場が手狭でご不便をおかけしました。 構造上改善が困難なのが現状でございます。 ご了承くださいませ。 是非赤坂近辺へお越しの際は赤坂アーバンホテルへお越しくださいませ。 スタッフ一同心よりお待ちしております。 赤坂アーバンホテル 支配人　和田

Thank you for sharing your feedback regarding your stay! It was a pleasure serving and having you as our Guest. Small rooms are typical especially in Tokyo and we do our best to make our Guests at home as possible. We are very glad to hear that you have enjoyed the breakfast buffet. If you would be satisfied with our service, please come back again! Our entire team are looking forward to seeing you again.

Thank you very much for your detailed comment. We really appreciate your compliment on our arrangement of furniture, cleanness of the bathroom, heated toilet seats, our service, our location and so on. We are very sorry for the size of the bed, door, hard pillows, and outlets. We actually have the temporary outlets for three-prong plugs. Next time you stay at our hotel, we appreciate it if you could ask the front desk if you need any help. We are grateful for your input to improve our service. We look forward to serving you again in near future. All the staff of Akasaka Urban Hotel

Dear Mr. Jerry, Thank you very much for taking your time and highly rating our hotel! We are very sorry for the low ceiling. But we are glad to hear that you were able to enjoy your stay! You are always welcome to our hotel and we hope to see you soon! Have a fabulous day! Best wishes, All Staff of Akasaka Urban Hotel

Dear Mr./Ms. Suryanarayanan, Thank you very much for taking your time and rating our hotel! We are very glad to hear that you were able to enjoy your stay. Your compliment means a lot to us. It was a pleasure having you and you are always welcome to our hotel! We are looking forward to seeing you again! Have a wonderful day. Sincerely yours, Tokyo Reservation Center and All Staff of Akasaka Urban Hotel

Dear Mr. David, Thank you very much for taking your time and highly rating our hotel! It was a pleasure having you and we are very glad to hear that you enjoyed your stay.You are always welcome to our hotel. We wish the best! Sincerely yours, Tokyo Reservation and All Staff of Akasaka Urban Hotel

Thank you for your compliment. Please come again.

Thank you for your compliments. Staff are always trying to make customers feel comfortable just like home. As mentioned, the location is convenient to go anywhere in Shinjuku, and Tokyo. We hope to serve you again in near future.

Thank you very much for highly rating our hotel! It was a pleasure having you, and we hope your stay was comfortable. You are always welcome to our hotel, and we hope to see you again! Sincerely yours, All Staff of Akasaka Urban Hotel

口コミ評価、誠にありがとうございます。 是非また来て頂けますよう、スタッフ一同心よりお待ちしております。

Thank you very much for staying with us. We hope your stay was pleasant and comfortable. Our entire team looks forward to your next visit back to Akasaka Urban Hotel.

Merci beaucoup de rester avec nous. Nous sommes heureux d'apprendre que vous avez apprécié le petit-déjeuner. S'il vous plaît revenez encore! Nous sommes impatients de vous servir à nouveau.

この度は数あるホテルの中で、赤坂アーバンホテルをお選びいただきまして誠にありがとうございます。またご投稿を賜り重ねてお礼申し上げます。当ホテルは、赤坂駅と溜池山王駅から徒歩圏内で交通は大変便利だと存じます。ゆっくりとお過ごしいただけたご様子を拝読し、大変嬉しく思っております。スタッフの対応でご不快な思いを掛けてしまい、申し訳ございません。再度、スタッフの教育を見直しいたします。他に滞在中、問題はございませんか。次の機会にもお選びいただけますよう、スタッフ一丸となって日々努めて参ります。今後とも赤坂アーバンホテルをよろしくお願い申し上げます。