Title: Mayaland Hotel & Bungalows Reviews, Deals & Photos 2025 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Mayaland Hotel & Bungalows Luxury resort with 3 restaurants and 3 outdoor pools ![3 outdoor pools, open 7:00 AM to 10:00 PM, pool umbrellas, pool loungers](https://images.trvl-media.com/lodging/1000000/920000/912700/912649/2be434e2.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Property preview](https://mediaim.expedia.com/video/097574B4C664712B04FC90568A475D63/fa5a0158-5ac6-4cec-92ee-9777bf3c97a2-thumbnail.jpg?impolicy=resizecrop&rw=1080) ![Daily full breakfast for a fee](https://images.trvl-media.com/lodging/1000000/920000/912700/912649/8fb784b2.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Superior Room, Balcony, Resort View (Mayan Observatory View) | 1 bedroom, premium bedding, minibar, in-room safe](https://images.trvl-media.com/lodging/1000000/920000/912700/912649/7fd1ff51.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Garden view](https://images.trvl-media.com/lodging/1000000/920000/912700/912649/a8c3bbe2.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Hotel & Bungalows Mayaland blends traditional Mayan architecture with modern comforts. Enjoy air-conditioned rooms with satellite TV amidst lush gardens. Relax in seating areas with beautiful views, a drink from the bar, or consult the concierge about nearby history. 9.2 Wonderful ## Popular amenities - Bar - Spa - Pool - Breakfast available - Laundry - 24/7 front desk £136 includes taxes & fees 31 Oct - 1 Nov ## Room options ### Check availability for these dates Tonight [Oct 29 - Oct 30](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-29&endDate=2025-10-30&selected=912649&PinnedHotelID=912649&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-29&endDate=2025-10-30&selected=912649&PinnedHotelID=912649&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Oct 30 - Oct 31](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-30&endDate=2025-10-31&selected=912649&PinnedHotelID=912649&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-30&endDate=2025-10-31&selected=912649&PinnedHotelID=912649&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Oct 31 - Nov 2](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-31&endDate=2025-11-02&selected=912649&PinnedHotelID=912649&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-31&endDate=2025-11-02&selected=912649&PinnedHotelID=912649&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Nov 7 - Nov 9](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-07&endDate=2025-11-09&selected=912649&PinnedHotelID=912649&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-07&endDate=2025-11-09&selected=912649&PinnedHotelID=912649&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 4 of 4 rooms ![Studio Suite (Mayan) | 1 bedroom, premium bedding, minibar, in-room safe](https://images.trvl-media.com/lodging/1000000/920000/912700/912649/84f677db.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Studio Suite (Mayan) ### Highlights Furnished balcony or patio Individually furnished Individually decorated Private indoor hot tub Air conditioning Connecting rooms available LED TV Ceiling fan - 581 sq ft - Sleeps 4 - 2 Double Beds OR 1 King Bed ![Bungalow (Mayan) | 1 bedroom, premium bedding, minibar, in-room safe](https://images.trvl-media.com/lodging/1000000/920000/912700/912649/3c1ac684.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Bungalow (Mayan) ### Highlights Furnished balcony or patio Individually furnished Individually decorated Air conditioning Connecting rooms available LED TV Premium bedding Separate bedroom - 484 sq ft - 1 bedroom - Sleeps 4 - 2 Double Beds ![Superior Room, Balcony, Garden View | 1 bedroom, premium bedding, minibar, in-room safe](https://images.trvl-media.com/lodging/1000000/920000/912700/912649/454a8fc7.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Room, Balcony, Garden View 10.0 Exceptional 1 review ### Highlights Furnished balcony Individually furnished Individually decorated Private indoor hot tub Air conditioning Connecting rooms available LED TV Ceiling fan - 591 sq ft - Sleeps 4 - 2 Double Beds ![Superior Room, Balcony, Resort View (Mayan Observatory View) | 1 bedroom, premium bedding, minibar, in-room safe](https://images.trvl-media.com/lodging/1000000/920000/912700/912649/5699179d.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Room, Balcony, Resort View (Mayan Observatory View) 9.4 Exceptional 6 reviews ### Highlights Furnished balcony or patio Individually furnished Individually decorated Private indoor hot tub Air conditioning Connecting rooms available LED TV Ceiling fan - 753 sq ft - Resort view - Sleeps 4 - 2 Double Beds ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FTinum-Hotels-Mayaland-Hotel-Bungalows.h912649.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FTinum-Hotels-Mayaland-Hotel-Bungalows.h912649.Hotel-Information) ## About the area Located in Chichen Itza, Mayaland Hotel & Bungalows is in the historical district and in a national park. Pre-Hispanic City of Chichen-Itza and Court of the Thousand Columns are notable landmarks, and the area's natural beauty can be seen at Cenote Ik kil. Pyramid of Kukulkan and Ek' Balam are two other places to visit that come recommended. Take the opportunity to explore the area for outdoor excitement like hiking/biking trails. [Visit our Chichen Itza travel guide](https://www.expedia.co.uk/Chichen-Itza.dx6052401) [View more Resorts in Chichen Itza](https://www.expedia.co.uk/Chichen-Itza-Hotel-Resorts.d6052401-aaHotelResorts.Travel-Guide-Accommodation) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C20.67920%2C-88.56825&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=iRNzOZlwcXBNiK3dYrhg4LHpPvE=) Km 120 Ctra Merida, Zona Arqueologica, Chichen Itza, YUC, 97844 ### What's nearby - Pre-Hispanic City of Chichen-Itza - 1 min walk - 0.0 miles - El Caracol - 1 min walk - 0.0 miles - Court of the Thousand Columns - 5 min walk - 0.3 miles - Pyramid of Kukulkan - 7 min walk - 0.4 miles - Cenote Ik kil - 3 min drive - 2.2 miles ### Restaurants - ‪Taco Maya - ‬11 min walk - ‪sac be h - ‬8 min drive - ‪Pueblo Maya - ‬5 min drive - ‪Starbucks - ‬11 min walk - ‪La Palapa - ‬4 min drive ## About this property ### Mayaland Hotel & Bungalows Luxury historic resort near Pre-Hispanic City of Chichen-Itza Located close to Court of the Thousand Columns and Pyramid of Kukulkan, Mayaland Hotel & Bungalows provides an airport shuttle, a terrace and shopping on-site. Treat yourself to spa services, such as aromatherapy, a massage or a body treatment. Make sure that you enjoy a meal at the 3 on-site restaurants, including breakfast, lunch and dinner. Stay connected with free in-room WiFi, and guests can find other amenities, such as a coffee shop/cafe and a garden. You'll also enjoy perks such as: - 3 outdoor pools, along with sunloungers and pool umbrellas - Free self-parking - Full breakfast (surcharge), a round-trip airport shuttle (surcharge) and babysitting (surcharge) - Tour/ticket information, ATM/banking services and a computer station Room features All 50 individually furnished rooms include thoughtful touches such as premium bedding and air conditioning, in addition to amenities such as free WiFi and safes. Other amenities include: - Free toiletries and hairdryers - LED TVs with cable channels - Childcare services, coffee/tea makers and ceiling fans ### Awards and affiliations The property is a member of Historic Hotels of the World. ## Similar properties ![Exterior](https://images.trvl-media.com/lodging/114000000/113720000/113712600/113712577/2a9ba68e.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Mundo Maya Chichén Itzá Chichen Itza - Pool - Spa - Parking included - Free WiFi 9.8 Exceptional 47 reviews £132 includes taxes & fees 31 Oct - 1 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-31&endDate=2025-11-01&selected=113712577&PinnedHotelID=113712577&HadPinnedHotel=true®ionId=-1&adults=2) ![2 outdoor pools](https://images.trvl-media.com/lodging/4000000/3750000/3749600/3749567/34e91069.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### The Lodge at Chichen Itza Chichen Itza - Pool - Breakfast included - Spa - Free WiFi 9.0 Wonderful 208 reviews £163 includes taxes & fees 24 Nov - 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Pool - Spa - Parking included - Free WiFi 8.6 Excellent 642 reviews £52 includes taxes & fees 31 Oct - 1 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-31&endDate=2025-11-01&selected=2102747&PinnedHotelID=2102747&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/84000000/83550000/83542200/83542198/b67f3c8b.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### HOTEL PUERTA CHICHEN Tinum - Pool - Spa - Free WiFi - Restaurant 8.8 Excellent 66 reviews £63 includes taxes & fees 31 Oct - 1 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-31&endDate=2025-11-01&selected=83542198&PinnedHotelID=83542198&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/97000000/96490000/96487500/96487499/7cc2a4bb.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Mayan Bungalow Near Chichén Itza Tinum - Breakfast included - Pet-friendly - Free WiFi - Restaurant 9.8 Exceptional 26 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-12&endDate=2025-11-13&selected=96487499&PinnedHotelID=96487499&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool](https://images.trvl-media.com/lodging/110000000/109030000/109027200/109027189/38f84efd.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Suites Casa de Piedra y Colores-Sak Tinum - Pool - Parking included - Free WiFi - Housekeeping 9.8 Exceptional 6 reviews £59 includes taxes & fees 31 Oct - 1 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-31&endDate=2025-11-01&selected=109027189&PinnedHotelID=109027189&HadPinnedHotel=true®ionId=-1&adults=2) ![2 outdoor pools, pool umbrellas, pool loungers](https://images.trvl-media.com/lodging/4000000/3910000/3904900/3904828/28019e4b.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel DORALBA INN Chichén Chichen Itza - Pool - Breakfast included - Pet-friendly - Parking included 7.8 Good 680 reviews £70 includes taxes & fees 3 Nov - 4 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-03&endDate=2025-11-04&selected=3904828&PinnedHotelID=3904828&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool](https://images.trvl-media.com/lodging/109000000/108560000/108554300/108554228/b94dd475.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### La casa de piedra y colores Tinum - Pool - Pet-friendly - Parking included - Free WiFi 10 Exceptional 4 reviews £132 includes taxes & fees 30 Oct - 31 Oct [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-30&endDate=2025-10-31&selected=108554228&PinnedHotelID=108554228&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transport - 24-hour return airport shuttle on request for a surcharge - Free self parking on site - Wheelchair-accessible parking available ### Food and drink - Daily full breakfast available 7:00 AM to 10:00 AM for a fee: MXN 247 to 295 for adults and MXN 247 to 295 for children - 3 bars/lounges - 3 restaurants - A coffee shop/cafe - Couples/private dining - Snack bar/deli ### Restaurants on site - DE ESPECIALIDADES - EL MURAL - SALON CATHERWOOD ### Things to do - 3 outdoor pools - Ecotours - Shopping ### Family friendly - 3 outdoor pools - In-room babysitting - Laundry facilities - Snack bar/deli ### Conveniences - 24-hour front desk - ATM - Gift shop/newsstand - Guidebooks - Laundry facilities - Luggage storage - Safe at front desk ### Guest services - Change of bedsheets (on request) - Change of towels on request - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Porter/bellhop - Proposal/romance packages - Tour and ticket assistance - Wedding services ### Business services - Business centre - Computer station - Meeting room ### Outdoors - Garden - In a national park - Picnic area - Pool loungers - Pool umbrellas - Terrace ### Spa - Aromatherapy - Body scrubs - Facials - Manicures/pedicures - Massage - Spa treatment rooms ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - 2 accessible parking spaces - Upper floors accessible by stairs only - Wheelchair accessible (may have limitations) - Wheelchair-accessible parking - Wheelchair-accessible path of travel ### More - 3 floors - Built in 1923 - Designated smoking areas ## Room amenities ### Bedroom - Premium bedding ### Bathroom - Free toiletries - Hair dryer ### Entertainment - LED TV with cable channels ### Food and drink - Coffee/tea maker - Limited room service - Minibar ### More - Access via exterior corridors - Air conditioning (climate-controlled) - Ceiling fan - Connecting rooms available - Individual decor - Individual furnishings - Iron/ironing board on request - Safe - Window screens ## Policies ### Check-in Check-in start time: 3 PM; check-in end time: midnight Contactless check-in and check-out are available ### Check-out Check-out before noon ### Special check-in instructions This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation Front desk staff will greet guests on arrival at the property ### Access methods Staffed front desk ### Pets No pets or service animals allowed ### Children and extra beds Children are welcome Children up to the age of 12 years can stay for free if using existing beds when occupying the parent or guardian's room Rollaway/extra beds are not available. ### Payment types at the property ## Important information ### Optional extras - Fee for full breakfast: approximately MXN 247 to 295 for adults and MXN 247 to 295 for children - Airport shuttle fee: MXN 4980 per vehicle (one-way) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation This property accepts credit cards, debit cards and cash Noise-free guestrooms cannot be guaranteed Safety features at this property include a security system and a first aid kit If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention This property does not have any lifts Pool access available from 7:00 AM to 10:00 PM The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation No pets and no service animals are allowed at this property ### Property is also known as Hotel Bungalows Mayaland Hotel Mayaland Mayaland Mayaland Hotel Bungalows Chichen Itza Mayaland Bungalows Piste Mayaland Hotel Mayaland Hotel & Bungalows Mayaland Hotel & Bungalows Piste Mayaland Hotel Bungalows Piste Mayaland Hotel Bungalows Mayaland Bungalows Mayaland Bungalows Chichen Itza Mayaland Hotel Bungalows Hotel Bungalows Mayaland & Bungalows Mayaland Tinum Hotel & Bungalows Mayaland Tinum Hotel & Bungalows Mayaland Resort Hotel & Bungalows Mayaland Resort Tinum ## Frequently asked questions ### Does Mayaland Hotel & Bungalows have a pool? > Yes, this property has 3 outdoor pools. Pool access is from 7:00 AM to 10:00 PM. ### How much does it cost to stay at Mayaland Hotel & Bungalows? > As of 29 Oct 2025, prices found for a 1-night stay for 2 adults at Mayaland Hotel & Bungalows on 31 Oct 2025 start from £136.27, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. [Choose your dates](https://www.expedia.co.uk/Tinum-Hotels-Mayaland-Hotel-Bungalows.h912649.Hotel-Information?rfrr=HOT.HIS.question.link.click) for more accurate prices. ### Is Mayaland Hotel & Bungalows pet-friendly? > No, pets are not allowed at this property. ### How much is parking at Mayaland Hotel & Bungalows? > Self-parking is free at this property. ### What time is check-in at Mayaland Hotel & Bungalows? > Check-in start time: 3 PM; check-in end time: midnight. ### What time is check-out at Mayaland Hotel & Bungalows? > Checkout is at noon. ### Does Mayaland Hotel & Bungalows provide a shuttle to the airport? > Yes, there's an airport shuttle that runs on request. A fee of MXN 4980 per vehicle applies. ### Where is Mayaland Hotel & Bungalows located? > This family-friendly Chichen Itza resort is located in the historical district, within a 10-minute walk of Pre-Hispanic City of Chichen-Itza, Court of the Thousand Columns and Pyramid of Kukulkan. Cenote Ik kil is 1.9 mi (3.1 km) away. ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Mayaland Hotel & Bungalows Reviews 9.2 ### Wonderful All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 9.4 Cleanliness ### 9.6 Location ### 9.2 Staff & service ### 9.4 Eco-friendliness ### 9.0 Property conditions & facilities 10 - Excellent 669 8 - Good 250 6 - Okay 58 4 - Poor 16 2 - Terrible 10 ### 10/10 Excellent #### Linda 20 Sept 2025 Liked: Cleanliness, staff & service, property conditions & facilities Sraff was amazing. Hotel and room very nice and so much history. ![Dining area](https://a.travel-assets.com/ugc/hotel-reviews/0e900fd1-aacf-40b5-9cbb-ae9d01320884-1758380651612.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/736806ae-2074-4ce3-a726-432477a644a1-1758380652526.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/ad4b30bd-306a-4f8d-bbb6-25255da30f67-1758380652960.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Linda Stayed 1 night in Sep 2025 ### 8/10 Good #### Kenneth 5 Oct 2025 Liked: Staff & service, amenities, property conditions & facilities Only criticism is the bathroom in our suite is too open to the larger room. ##### Kenneth Stayed 1 night in Oct 2025 ### 10/10 Excellent #### Alejandro 8 Apr 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great hotel for a visit to Chichen Itza. Very convenient location, amazing views. Super friendly staff. ##### Alejandro Stayed 2 nights in Apr 2023 ### 10/10 Excellent #### Nagareddy 10 Mar 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Nice and love it ##### Nagareddy Stayed 1 night in Mar 2023 ### 10/10 Excellent #### Yesenia 6 Sept 2023 Liked: Cleanliness, staff & service excellent ##### Yesenia ### 10/10 Excellent #### Silvia 24 Mar 2023 Liked: Cleanliness, staff & service, property conditions & facilities The hotel and restaurant service was great and we loved the view of the Caracol. Juan, William and other staff were superb as were the rest of staff. Enjoyed the fact that Pavarotti and other Celebrities like J-Lo stayed at this hotel. Some upgrades to shower, hot water, would be nice. ##### Silvia Stayed 2 nights in Mar 2023 ### 10/10 Excellent #### Doug 22 Mar 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities One of the nicest hotels I've ever stayed at! Very helpful front desk staff, loaded with information about the hotel's history. Incredibly extensive grounds, two lovely pools, great dining room. Plus, they arranged a private tour of Chichen Itza for me, which included transportation to the front gate, no-line tickets, and knowledgeable and friendly guide of the grounds. My room was spacious, with a nice balcony, and everything was delightful! ##### Doug ### 10/10 Excellent #### Barbara Eve 21 Mar 2023 Liked: Cleanliness, staff & service, property conditions & facilities AMAZING! We had an incredible view of the ancient observatory, the food was fabulous, and the tour was top notch. I was super hesitant to make a reservation because I read some reviews about a dispute between owners but I trusted Expedia to at least get me my money back if something went wrong so I took the risk and booked 2 rooms for my son’s equinox birthday and am so glad I did. My only regret is that I didn’t book 5 rooms and invite all his friends (as I had previously wanted to but was worried about the risk) this place is truly a gem and within the Chichén Itzá grounds. The local gate was not open when we arrived but the hotel tour bus get us efficiently through the other gate. Super worth it ##### Barbara Eve Stayed 1 night in Mar 2023 ### 4/10 Poor #### Sarah 28 Oct 2025 Liked: Cleanliness, staff & service Disliked: Amenities, property conditions & facilities Location to Chichen Itza is great and we appreciated the tour guide and early ticket purchases arranged by the hotel to beat the queues. The staff were very helpful and friendly overall and there seems to be a lot of work going on across the resort. That said, I’m not sure why ratings for the hotel and rooms is so high amongst other guests. Despite having a superior room it was tired. The shower didn’t drain at all well so flooded the bathroom floor, there was no sound proofing and we could hear everything going on along the balcony outside and down in the gardens below. On the second morning before check out we had to endure 2.5 hours (8-10.30am) of someone chainsawing logs in the garden. The site seemed to have been hit by a storm or been allowed to fall into a state of disrepair as many of the chalets had thatched roofs that had fallen in. Maybe as we visited out of season it will all be fixed in time. Restaurant was ok with a range of options but after eating there a couple of times, options felt limited. Breakfast was expensive and not worth it as an add on. ##### Sarah Stayed 2 nights in Oct 2025 ### 8/10 Good #### Dulce 21 Mar 2023 Liked: Cleanliness, staff & service, property conditions & facilities Excelente, aunque me gustaría hubiera esta abierto el acceso directo desde el hotel a Chichen ##### Dulce Stayed 1 night in Mar 2023 ### 10/10 Excellent #### Yoel 8 Mar 2023 ##### Yoel Stayed 1 night in Mar 2023 ### 10/10 Excellent #### Martin 21 Feb 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The absolute best experience while visiting Chichen Itza. Greeted by a nice guy at the parking lot who confirmed my reservation. Then by a friendly guy at check in who offered to set up a private tour guide. We accepted and was the best decision. We were shown to our room buy again a very nice and helpful bell man. Food was wonderful, the grounds were wonderful. The staff was honest and friendly. I can't say enough good things about our experience. ##### Martin Stayed 3 nights in Feb 2023 ### 10/10 Excellent #### Gabriela 20 Feb 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Todo el hotel me pareció hermoso, tranquilo, muy limpio y sus alrrededores del hotel maravilloso con mucha vegetación dónde caminar. Excelente ##### Gabriela Stayed 2 nights in Feb 2023 ### 10/10 Excellent #### Eduardo Orellana 3 Feb 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Todo ##### Eduardo Orellana Stayed 1 night in Jan 2023 ### 10/10 Excellent #### JOSE LUIS 17 May 2022 ##### JOSE LUIS Stayed 1 night in May 2022 ### 10/10 Excellent #### Alison 22 Apr 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Top ! Très sympa comme cadre et le personnel est très gentil ##### Alison Stayed 1 night in Apr 2022 ### 10/10 Excellent #### Angela, San Diego 4 Apr 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities This incredible property is 100 years old and is steeped in memories of a bygone era of sophistication and elegance. Marble floors, mahogany furniture, sprawling jungle grounds, beautiful dining room, the list goes on and on. The staff treat you like family, and the food in the dining room was simply delicious. I'm still dreaming of the freshly baked pan dulce. Wonderful visit and I can't wait to return. ##### Angela Stayed 1 night in Apr 2022 ### 10/10 Excellent #### Leticia 25 Mar 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Absolutely gorgeous property and the staff was five stars. Thank you for making our stay magical. ##### Leticia Stayed 2 nights in Mar 2022 ### 10/10 Excellent #### Jhony 23 Feb 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The shower design has a lot of room for improvement. Opening it to get warm water was a messy and exciting activity. Everything else was fine. ##### Jhony Stayed 1 night in Feb 2022 ### 6/10 Okay #### Anthony 21 Feb 2022 Liked: Cleanliness, staff & service, property conditions & facilities Disliked: Amenities The proximity to Chichen Itza can not be beat. The grounds are quite beautiful. However, the abundant smell of raw sewage was disgusting. ##### Anthony Stayed 2 nights in Feb 2022 ### 10/10 Excellent #### Elaine 8 Jan 2022 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Loved this place! Delightful gem in the middle of the jungle- lovely gardens, bungalows and several pools. The hotel rooms were spacious and cleaned everyday. Gorgeous views. The food in the main restaurant was tasty but overpriced. Staff was super helpful and friendly. Would definitely go back again. ![](https://a.travel-assets.com/ugc/hotel-reviews/71E3B44AC9EF20D2223682F0C1EDB072C4819E911641658550917.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/4148D714451FF31C8A4E003EA310797FFE4CB5991641658550220.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/7483BE7BC0BEBBE2A6034826D572B964B0971ED31641658547591.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/01A71DF40518279D2C768B741B584DF619A20B781641658659783.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Elaine Stayed 2 nights in Jan 2022 ### 6/10 Okay #### Nataliya 5 Jan 2022 Liked: Cleanliness Отель не стоит своих денег! Скорее всего, положительные отзывы написаны сотрудниками! ##### Nataliya Stayed 1 night in Jan 2022 ### 8/10 Good #### Fuat Marcos 3 Jan 2022 Liked: Cleanliness, staff & service, property conditions & facilities ##### Fuat Marcos Stayed 3 nights in Dec 2021 ### 10/10 Excellent #### Maxime et Sandrine 26 Dec 2021 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Amazing ! ##### Maxime et Sandrine Stayed 1 night in Dec 2021 ### 8/10 Good #### Sabine 25 Dec 2021 Liked: Cleanliness, property conditions & facilities, room comfort #### Super um Chichen Itza und die Gegend zu erkunden Toller Ausblick vom Zimmer, super Ausgangspunkt für Unternehmungen rund um Chichen Itza. ##### Sabine Stayed 2 nights in Dec 2021