Title: Hotel Mundo Maya Chichén Itzá Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Hotel Mundo Maya Chichén Itzá Suburban hotel with 2 outdoor pools and spa services ## Photo gallery for Hotel Mundo Maya Chichén Itzá ![Aerial view - Hotel Mundo Maya Chichén Itzá (Chichen Itza)](https://images.trvl-media.com/lodging/114000000/113720000/113712600/113712577/f302ea1b.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Exterior - Hotel Mundo Maya Chichén Itzá (Chichen Itza)](https://images.trvl-media.com/lodging/114000000/113720000/113712600/113712577/7896736b.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Exterior - Hotel Mundo Maya Chichén Itzá (Chichen Itza)](https://images.trvl-media.com/lodging/114000000/113720000/113712600/113712577/8623cc39.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Interior entrance - Hotel Mundo Maya Chichén Itzá (Chichen Itza)](https://images.trvl-media.com/lodging/114000000/113720000/113712600/113712577/452f77d8.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Interior - Hotel Mundo Maya Chichén Itzá (Chichen Itza)](https://images.trvl-media.com/lodging/114000000/113720000/113712600/113712577/08be9ef7.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Consider a stay at Hotel Mundo Maya Chichén Itzá and take advantage of a terrace, shopping on-site and a garden. Treat yourself to a massage or other spa services. Free in-room WiFi, with a speed of 250+ Mbps (good for 3–5 people or up to 10 devices), is available to all guests, along with an outdoor entertainment area and a bar. VIP Access ## Reviews 9.8 Exceptional ## Popular amenities - Spa - Bar - 24/7 front desk - Housekeeping - Parking included £127 includes taxes & fees 15 Dec - 16 Dec VIP Access ### Get more when you're a member - Save 15% or more on select VIP Access properties when you reach Silver tier or above - Experience top-rated quality and exceptional service - Get an in-stay perk at select properties, plus free room upgrades, early check-in, and late check-out when available [Learn more](https://www.expedia.co.uk/lp/b/vipaccess) ## Room options ### Check availability for these dates Tonight [Dec 14 - Dec 15](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-14&endDate=2025-12-15&selected=113712577&PinnedHotelID=113712577&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-14&endDate=2025-12-15&selected=113712577&PinnedHotelID=113712577&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Dec 15 - Dec 16](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-15&endDate=2025-12-16&selected=113712577&PinnedHotelID=113712577&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-15&endDate=2025-12-16&selected=113712577&PinnedHotelID=113712577&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Dec 19 - Dec 21](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-19&endDate=2025-12-21&selected=113712577&PinnedHotelID=113712577&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-19&endDate=2025-12-21&selected=113712577&PinnedHotelID=113712577&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Dec 26 - Dec 28](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-26&endDate=2025-12-28&selected=113712577&PinnedHotelID=113712577&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-26&endDate=2025-12-28&selected=113712577&PinnedHotelID=113712577&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds 3+ beds Showing 4 of 4 rooms ### View all photos for Standard Room, Balcony, Garden View ![Standard Room, Balcony, Garden View | Premium bedding, down duvets, desk, laptop workspace](https://images.trvl-media.com/lodging/114000000/113720000/113712600/113712577/210b94e1.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, Balcony, Garden View 9.6 Exceptional 5 reviews ### Highlights Balcony Air conditioning Flat-screen TV Ceiling fan Down duvet Premium bedding Private bathroom Hairdryer - 344 sq ft - Sleeps 2 - 1 King Bed ### View all photos for Standard Double Room, Balcony ![Standard Double Room, Balcony | Premium bedding, down duvets, desk, laptop workspace](https://images.trvl-media.com/lodging/114000000/113720000/113712600/113712577/b8536b36.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Double Room, Balcony 10.0 Exceptional 6 reviews ### Highlights Balcony Air conditioning Flat-screen TV Ceiling fan Down duvet Premium bedding Private bathroom Hairdryer - 344 sq ft - Sleeps 3 - 2 Queen Beds ### View all photos for Junior Suite ![Premium bedding, down duvets, desk, laptop workspace](https://images.trvl-media.com/lodging/114000000/113720000/113712600/113712577/c4d20ec4.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Suite ### Highlights Balcony Air conditioning Kitchen Fridge Dishwasher Flat-screen TV Separate bedroom Sofa bed - 689 sq ft - 1 bedroom - Sleeps 2 - 1 King Bed and 1 Single Sofa Bed ### View all photos for Presidential Suite ![Premium bedding, down duvets, desk, laptop workspace](https://images.trvl-media.com/lodging/114000000/113720000/113712600/113712577/815216f7.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Presidential Suite ### Highlights Balcony Air conditioning Kitchen Fridge Dishwasher Flat-screen TV 2 bedrooms Sofa bed - 1033 sq ft - 2 bedrooms - Sleeps 6 - 2 King Beds and 1 Single Sofa Bed ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FTinum-Hotels-Hotel-Gafsacomm-Chichen-Itza.h113712577.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FTinum-Hotels-Hotel-Gafsacomm-Chichen-Itza.h113712577.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C20.69621%2C-88.55740&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=mMFC9rfaP2z2-WYrExe9eVwpCdg=) Carretera Federal 180 costera del golfo Km 131, Carretera a la estación Tren Maya Chichén Itzá, Chichen Itza, YUC, 97751 #### What's nearby - Pre-Hispanic City of Chichen-Itza \- 4 min drive \- 1.8 miles - El Caracol \- 6 min drive \- 3.3 miles - Cenote Ik kil \- 6 min drive \- 4.2 miles - Pyramid of Kukulkan \- 8 min drive \- 2.0 miles - Court of the Thousand Columns \- 8 min drive \- 2.0 miles #### Restaurants - ‪Taco Maya - ‬7 min drive - ‪sac be h - ‬10 min drive - ‪Chilam Balam - ‬10 min drive - ‪Pueblo Maya - ‬7 min drive - ‪Loncheria Fabiola - ‬9 min drive ## About this property ### Hotel Mundo Maya Chichén Itzá Hotel in a national park Take advantage of a terrace, shopping on-site and a garden at Hotel Mundo Maya Chichén Itzá. Treat yourself to a massage or other spa services. Stay connected with free in-room WiFi, with a speed of 250+ Mbps (good for 3–5 people or up to 10 devices), and guests can find other amenities, such as an outdoor entertainment area and a bar. You'll also enjoy the following perks during your stay: - 2 outdoor pools - Free self-parking - Smoke-free property, tour/ticket information and ATM/banking services - A TV in reception, outdoor furniture and wedding services Room features All 144 rooms boast comforts such as premium bedding and laptop-friendly workspaces, as well as thoughtful touches such as free WiFi and air conditioning. Extra conveniences in all rooms include: - Showers, free toiletries and hairdryers - 55-inch flat-screen TVs with satellite channels - Wardrobes/cupboards, balconies and ceiling fans ## Similar properties ![Outdoor pool, pool umbrellas, pool loungers](https://images.trvl-media.com/lodging/3000000/2110000/2102800/2102747/7d833ae6.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Villas Arqueologicas Chichen Itza Chichen Itza - Pool - Spa - Parking included - Free WiFi 8.6 Excellent 648 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-28&endDate=2025-12-29&selected=2102747&PinnedHotelID=2102747&HadPinnedHotel=true®ionId=-1&adults=2) ![Front of property – evening/night](https://images.trvl-media.com/lodging/1000000/570000/564500/564405/32d8f7aa.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hacienda Chichen Resort & Yaxkin Spa Chichen Itza - Pool - Spa - Pet-friendly - Parking included 9.0 Wonderful 351 reviews £159 includes taxes & fees 3 Jan - 4 Jan 2026 [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-03&endDate=2026-01-04&selected=564405&PinnedHotelID=564405&HadPinnedHotel=true®ionId=-1&adults=2) ![Garden](https://images.trvl-media.com/lodging/1000000/920000/912700/912649/abf29505.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Mayaland Hotel & Bungalows Chichen Itza - Pool - Spa - Parking included - Free WiFi 9.2 Wonderful 1,002 reviews £170 includes taxes & fees 15 Dec - 16 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-15&endDate=2025-12-16&selected=912649&PinnedHotelID=912649&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool, pool umbrellas, pool loungers](https://images.trvl-media.com/lodging/2000000/1510000/1509300/1509230/c4628571.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Chichen Itza Tinum - Pool - Breakfast included - Parking included - Free WiFi 8.6 Excellent 777 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-28&endDate=2025-12-29&selected=1509230&PinnedHotelID=1509230&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior detail](https://images.trvl-media.com/lodging/4000000/3750000/3749600/3749567/d005c71b.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### The Lodge at Chichen Itza Chichen Itza - Pool - Breakfast included - Spa - Free WiFi 9.0 Wonderful 211 reviews £162 includes taxes & fees 15 Dec - 16 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-15&endDate=2025-12-16&selected=3749567&PinnedHotelID=3749567&HadPinnedHotel=true®ionId=-1&adults=2) ![Couples treatment room(s), massages](https://images.trvl-media.com/lodging/84000000/83550000/83542200/83542198/b2e4d651.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### HOTEL PUERTA CHICHEN Tinum - Pool - Spa - Free WiFi - Restaurant 8.8 Excellent 67 reviews £63 includes taxes & fees 15 Dec - 16 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-15&endDate=2025-12-16&selected=83542198&PinnedHotelID=83542198&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool, pool loungers](https://images.trvl-media.com/lodging/9000000/8040000/8036700/8036611/095648f7.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hacienda San Miguel Valladolid - Pool - Pet-friendly - Parking included - Free WiFi 8.2 Very good 50 reviews £130 includes taxes & fees 12 Jan - 13 Jan 2026 [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-12&endDate=2026-01-13&selected=8036611&PinnedHotelID=8036611&HadPinnedHotel=true®ionId=-1&adults=2) ![1 treatment room](https://images.trvl-media.com/lodging/93000000/92110000/92101100/92101087/aa3b6369.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Sutuk Valladolid - Pool - Spa - Free WiFi - Restaurant 10 Exceptional 27 reviews £283 includes taxes & fees 15 Dec - 16 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-15&endDate=2025-12-16&selected=92101087&PinnedHotelID=92101087&HadPinnedHotel=true®ionId=-1&adults=2) ![Reception](https://images.trvl-media.com/lodging/97000000/96490000/96487500/96487499/0b80e3fb.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Mayan Bungalow Near Chichén Itza Tinum - Breakfast included - Pet-friendly - Free WiFi - Restaurant 9.8 Exceptional 29 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-28&endDate=2025-12-29&selected=96487499&PinnedHotelID=96487499&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool, pool loungers](https://images.trvl-media.com/lodging/90000000/89440000/89437700/89437630/0c574b75.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Oriundo Luxury Nature Villas Valladolid - Pool - Breakfast included - Spa - Parking included 9.8 Exceptional 31 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-28&endDate=2025-12-29&selected=89437630&PinnedHotelID=89437630&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices) - Available in some public areas: Free WiFi ### Parking and transport - Free uncovered self parking on site ### Food and drink - A bar/lounge - A restaurant ### Things to do - 2 outdoor pools - Shopping - TV in common areas ### Family friendly - 2 outdoor pools ### Conveniences - 24-hour front desk - ATM - Safe at front desk ### Guest services - Concierge services - Housekeeping (daily) - Porter/bellhop - Tour and ticket assistance - Wedding services ### Outdoors - Garden - In a national park - Outdoor entertainment area - Outdoor furniture - Terrace ### Spa - Massage - Spa services ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Front entrance ramp - Lift (119 centimetre wide door) - Low-height electrical sockets in bathroom - Well-lit path to entrance ### More - Smoke-free property ## Room amenities ### Bedroom - Down comforter - Premium bedding ### Bathroom - Free toiletries - Hair dryer - Shampoo - Shower - Soap - Toilet paper - Towels provided ### Entertainment - 55-inch flat-screen TV with satellite channels ### Food and drink - Free bottled water ### More - Air conditioning - Ceiling fan - Desk - Laptop workspace ## Policies ### Check-in Check-in start time: 3:00 PM; check-in end time: anytime Minimum check-in age - 18 ### Check-out Check-out before noon ### Special check-in instructions Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets Pets not allowed (service animals are welcome, and are exempt from fees) ### Children and extra beds Children are welcome ### Payment types at the property ## Important information ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards and cash This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation ### Property is also known as Gafsacomm Chichen Itza Tinum Hotel Gafsacomm Chichén Itzá Hotel Hotel Gafsacomm Chichén Itzá Tinum Hotel Gafsacomm Chichén Itzá Hotel Tinum ## Frequently asked questions ### Does Hotel Mundo Maya Chichén Itzá have a pool? ### How much does it cost to stay at Hotel Mundo Maya Chichén Itzá? ### Is Hotel Mundo Maya Chichén Itzá pet-friendly? ### How much is parking at Hotel Mundo Maya Chichén Itzá? ### What time is check-in at Hotel Mundo Maya Chichén Itzá? ### What time is check-out at Hotel Mundo Maya Chichén Itzá? ### Where is Hotel Mundo Maya Chichén Itzá located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Hotel Mundo Maya Chichén Itzá Reviews ## Reviews 9.8 ### Exceptional All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) 10 - Excellent 55 8 - Good 1 6 - Okay 2 4 - Poor 1 2 - Terrible 0 ### 10/10 Cleanliness ### 9.6/10 Staff & service ### 9.8/10 Amenities ### 10/10 Property conditions & facilities ### 9.8/10 Eco-friendliness ## Reviews ### 10/10 Excellent #### Navroji 27 Oct 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Beautiful property and the staff is so very helpful and friendly!! ##### Navroji Stayed 1 night in Oct 2025 ### 10/10 Excellent #### Aramis 25 Oct 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities This place is by far one of the best stays I've ever had. Staff was very friendly and attentive, from check-in to check-out. Dinner options were so good, traditional and cultural options, and most importantly, reasonably priced. Also, the gym was great. ##### Aramis Stayed 1 night in Oct 2025 ### 10/10 Excellent #### Rey 20 Oct 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities By far the best hotel in the area, they have a shuttle service that takes you to Chichen-Itzá and the Cenotes, there’s restaurants in the little town, but do your self a favor and eat in the hotel restaurant! The prices are reasonable and the food is excellent, yes don’t eat at the pyramid restaurants because they are overpriced and the food isn’t good, the rooms are great, there is a little cat around the property her name is Micha and she is very friendly, just like the staff ![Panuchos de Lechon](https://a.travel-assets.com/ugc/hotel-reviews/ec958cf5-3dff-456c-bd35-82eab71fe9d9-1760921766982.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![Micha](https://a.travel-assets.com/ugc/hotel-reviews/4c67b017-cdeb-4b06-8a96-633b044f010f-1760921766693.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![Pan de Elote (postre)](https://a.travel-assets.com/ugc/hotel-reviews/d1b60949-ba17-49e8-a180-d3da169a8b18-1760922174040.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![Flan de platano](https://a.travel-assets.com/ugc/hotel-reviews/f258e312-08ec-4dfc-b2f6-1603985e81b7-1760922355249.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Rey Stayed 1 night in Oct 2025 ### 10/10 Excellent #### Benjamin 15 Nov 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Beautiful newly built hotel 10 minutes drive from Chichen Itza. The design and decor of the whole place was beautiful, especially the attrium and the rooms themselves. Large pool area set against Maya jungle. The hotel felt like it still wasnt quite finished (some construction work going on whilst there which did cause some noise pollution). Staff were brilliant and very attentive. Stand out was actually the on site restaurant that was both reasonably priced and really good quality (Maya Octopus was brilliant). Currently a hidden gem and I hope more people visit. ![](https://a.travel-assets.com/ugc/hotel-reviews/d3d17502-ada7-47cc-9844-1b8c74550c76-1763218396889.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Benjamin Stayed 1 night in Nov 2025 ### 10/10 Excellent #### emilio 20 Jul 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Probably the friendliest staff I have experienced. The hotel and restaurant are amazing. The pool was amazing simce it was weather controlled. ##### emilio Stayed 1 night in Jul 2025 ### 10/10 Excellent #### odilon 3 May 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great place very clean and beautiful and the staff exellent ##### odilon Stayed 1 night in Apr 2025 ### 10/10 Excellent #### Kim 8 Apr 2025 Liked: Cleanliness, staff & service, property conditions & facilities Beautiful brand new hotel right by Chichen Itza! Loved everything about it. I t is clean, the staff was amazing and our room was quiet. Will definitely stay there again! ##### Kim Stayed 2 nights in Mar 2025 ### 10/10 Excellent #### Ronald 6 Jul 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities This is a beautiful new property—spotlessly clean, with an incredible jungle and Mayan atmosphere. The food was amazing, and the location is perfect—very close to Chichén Itzá and nearby cenotes. The staff were polite and welcoming. Thank you for a wonderful hotel experience! ##### Ronald Stayed 1 night in Jul 2025 ### 10/10 Excellent #### Daisy 20 Mar 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Service was excellent, place to relax and minutes away from Chichenitza and Tren Maya ##### Daisy Stayed 1 night in Mar 2025 ### 10/10 Excellent #### Julio A 9 Jun 2025 Liked: Cleanliness, amenities, property conditions & facilities An amazing experience. This hotels has superb customer service, in a great location. As of this post, the roads of the museum are still under construction, and can be a bit challenging to get to it but it is completely worth it once you arrive in site. Highly recommend. ##### Julio A Stayed 1 night in Jun 2025 ### 10/10 Excellent #### Samantha 15 Apr 2025 Liked: Amenities I recently had the pleasure of staying at this stunning new resort, and I can’t recommend it enough. From the moment we arrived, the service was exceptional—friendly, attentive, and always with a smile. The staff truly went above and beyond to make our stay special. The resort itself is beautifully designed with modern touches and a relaxing atmosphere. One of the highlights was the pool area—spacious, clean, and perfect for lounging under the sun. Whether you’re looking for a peaceful escape or a place to unwind with family or friends, this resort hits all the right notes. Looking forward to returning soon ##### Samantha Stayed 1 night in Apr 2025 ### 6/10 Okay #### Claudia 25 Jul 2025 Liked: Cleanliness, property conditions & facilities This is an hotel that belongs to SENEDA (Secretary of National Defense Mexico). Despite the hotel and room being of a high standard of luxury and comfort, I would like to explain why I do not believe this hotel merits a favourable review. Should you be travelling by car, please note that the route to the hotel is currently unsuitable for vehicles due to ongoing construction. Due to the poor condition of the road, the hotel is not accessible by night. The personal is kind but not trained to deal with some situations. They were not willing to make an effort to make a minor adjustment to the reservation. For an hotel of this cost, the issue is not acceptable. Furthermore, despite the hotel being almost empty, we were allocated a room with a substandard view. Following a request for a better view, the room was changed. I would advise against booking this hotel until the road and infrastructure surrounding it have been completed. The cost of this product is prohibitive given the level of service it provides. ![](https://a.travel-assets.com/ugc/hotel-reviews/199785a6-2a7a-4bbb-a280-f79da2b9b384-1753448536490.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/c59f8fa0-faac-4a88-a71a-a2e3a4158f86-1753448542012.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/d7aa6f5f-7127-4f11-a5cb-cc2872d7223d-1753448538362.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Claudia Stayed 1 night in Jul 2025 ### 10/10 Excellent #### Veronica 2 Apr 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities My family and I had an amazing experience at this hotel near Chichén Itzá. From the moment we arrived, the staff was incredibly friendly, welcoming, and respectful. We were especially grateful for how much we learned about the rich Mayan culture—everyone we spoke to was happy to share stories and insights. The location is fantastic, just a short drive from the Chichén Itzá pyramids and the nearby Mayan museum. Although we had our own car, the hotel informed us they offer transportation to the archaeological site for $100 MXN per person, as well as complimentary transport to the train station—great options for those not driving. The amenities were clean and well-maintained. The pool is large, with plenty of areas to relax and sunbathe. Everyone in our group got a massage, and we all loved the experience—very relaxing and professional. The on-site restaurant was a highlight. The food was absolutely delicious, and the Mayan cuisine they served was both authentic and full of flavor. We truly enjoyed every meal. The only minor downside, which is temporary, is that the surrounding area is still being developed. Road signs are currently missing, so it can feel a bit confusing when driving in. However, the hotel staff assured us that improvements are on the way. Overall, we had a wonderful stay and would definitely return. Highly recommended if you're planning a trip to Chichén Itzá! ##### Veronica Stayed 1 night in Mar 2025 ### 10/10 Excellent #### Arlene 26 Nov 2025 Liked: Cleanliness, amenities, property conditions & facilities Beautiful hotel with spacious, comfortable rooms. Super convenient for a visit to Chichen Itza especially if traveling with the new Tren Maya. The hotel has transportation to/from train station, Chichen Itza including night show, and other local spots. The swimming pool was a real treat after a day at Chichen Itza. We had some excellent meals at the restaurant. The staff were all friendly and attentive. Highly recommend this new hotel. ##### Arlene Stayed 2 nights in Nov 2025 ### 10/10 Excellent #### Sergio 31 Oct 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities We had a great stay, everything from the room to staff was perfect. ![](https://a.travel-assets.com/ugc/hotel-reviews/7464b52a-0e98-4434-a49e-2e73f5167877-1761882507422.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/bfafd28b-1531-4065-ad78-0343b83a973b-1761882516899.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/f18e925c-688d-436d-8403-6ebf08663c09-1761882528111.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/aa34eb3c-b653-4dde-833d-1e814eb0c125-1761882538049.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Sergio Stayed 1 night in Oct 2025 ### 10/10 Excellent #### Roberto 24 Sept 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities This place is a hidden gem. I did not want to leave. They have the best service ever. Will be back!!! ##### Roberto Stayed 1 night in Sep 2025 ### 10/10 Excellent #### Bebette 24 Sept 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Best hotel ever!!!!! ##### Bebette Stayed 1 night in Sep 2025 ### 10/10 Excellent #### Ana 18 Aug 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Very comfortable and relaxing stay. ##### Ana Stayed 1 night in Aug 2025 ### 10/10 Excellent #### Mark 13 Nov 2025 Liked: Cleanliness, amenities, property conditions & facilities This hotel is amazing. The rooms are large, very well appointed, immaculately clean. The pool is amazing. The grounds are spotless. The parking lot is guarded. The restaurant is great. But best of all, every single staff member is totally service oriented. I rode up on my adventure motorcycle and was a little out of place, but they absolutely made me feel at home. I highly recommend this hotel for motorcycle travelers. This is one of the top 4 hotels i have ever stayed at. I will be back. I would not consider staying anywhere else in the area. ##### Mark Stayed 1 night in Nov 2025 ### 10/10 Excellent #### julie 16 Aug 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Wow this place was more than we expected. Booked for an overnight quick stop from Merida. It’s brand new (7 months), a very grand scale full resort, and felt like a 5 star. Very clean, beautiful lush greenery, excellent service. Everyone working there was very courteous and greeted us warmly. Minutes to chitchen itza. Highly recommended. ##### julie Stayed 1 night in Aug 2025 ### 10/10 Excellent #### Ernesto 13 Jul 2025 Liked: Cleanliness, property conditions & facilities Great property close to chicken itza with shuttle to the ruins( $100 pesos per person). The personal is very attentive and always ready to help and accommodate any need you have) restaurant is beautiful amd the menu is complete. Breakfast the best! ![](https://a.travel-assets.com/ugc/hotel-reviews/2c446439-cf0f-4d83-9e6d-0aca193be02b-1752442622525.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Ernesto Stayed 1 night in Jul 2025 ### 10/10 Excellent #### MIREYA 19 Jun 2025 Liked: Cleanliness, staff & service, property conditions & facilities the hotel and staff are excelent but the access to arrived its terrible ##### MIREYA Stayed 1 night in Jun 2025 ### 4/10 Poor #### Andrea 24 Mar 2025 Liked: Cleanliness Location wasn’t clear and the name of the hotel was different. ##### Andrea Stayed 1 night in Mar 2025 ### 10/10 Excellent #### Verónica 14 Dec 2025 Liked: Cleanliness, amenities, property conditions & facilities Hotel hermoso y limpio. Las personas que trabajan aquí son muy amables y serviciales. ![](https://a.travel-assets.com/ugc/hotel-reviews/3d629a04-84c3-4860-bdc0-9b0021bf639d-1765738574037.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Verónica Stayed 1 night in Dec 2025 ### 10/10 Excellent #### Samuel 5 Dec 2025 Liked: Cleanliness, amenities, property conditions & facilities Todo fue Perfecto ##### Samuel Stayed 2 nights in Nov 2025 ## Expedia's Latest Trends ### Hotels > [Hotel Riu Baobab - All Inclusive](https://www.expedia.co.uk/Ponto-Hotels-Hotel-Riu-Baobab.h69795250.Hotel-Information) > > [H10 Tindaya](https://www.expedia.co.uk/Pajara-Hotels-H10-Tindaya.h1372057.Hotel-Information) > > [Castlemartyr Resort](https://www.expedia.co.uk/Castlemartyr-Hotels-Castlemartyr-Resort.h2631441.Hotel-Information) > > [Mabely Grand Hotel](https://www.expedia.co.uk/Zakynthos-Hotels-Mabely-Grand-Hotel.h2865272.Hotel-Information) > > [The Roc Club, A Grecotel Hotel to Live](https://www.expedia.co.uk/Athens-Hotels-The-Roc-Club.h1107812.Hotel-Information) > > [Pahrump Nugget Hotel and Casino](https://www.expedia.co.uk/Pahrump-Hotels-Pahrump-Nugget-Hotel-And-Casino.h8365826.Hotel-Information) > > [Hotels in London](https://www.expedia.co.uk/London-Hotels.d178279.Travel-Guide-Hotels) > > [Holiday Parks Ayr](https://www.expedia.co.uk/Ayr-Holiday-Parks.d5583-aaHolidayParks.Travel-Guide-Accommodation) > > [Hotels with Pool in Malta](https://www.expedia.co.uk/Destinations-In-Malta-Hotels-With-Pool.0-0-d111-tHotelswithPool.Hotel-Filter-Destinations) > > [Hotels near Tottenham Court Road](https://www.expedia.co.uk/Tottenham-Court-Road-Hotels.0-l6162015-0.Travel-Guide-Filter-Hotels) > > [Hotels in Storrington](https://www.expedia.co.uk/Storrington-Hotels.d10505.Travel-Guide-Hotels) > > [MOXY Hotels in Paris](https://www.expedia.co.uk/Paris-Hotels-MOXY.0-0-d179898--bMOXY.Travel-Guide-Filter-Hotels) > > [Hotels with Waterpark in Benalmádena Costa](https://www.expedia.co.uk/Benalmadena-Costa-Hotels-Waterpark-Hotel.0-0-d5734-twaterparkhotel.Travel-Guide-Filter-Hotels) > > [All-Inclusive Hotels in Barcelona](https://www.expedia.co.uk/Barcelona-Hotels-All-Inclusive-Hotel.0-0-d179992-tAllInclusiveHotel.Travel-Guide-Filter-Hotels) > > [Skuggi Hotel by Keahotels](https://www.expedia.co.uk/Reykjavik-Hotels-Skuggi-Hotel-By-Keahotels.h10947140.Hotel-Information) > > [The Rutland Hotel](https://www.expedia.co.uk/Sheffield-Hotels-The-Rutland-Hotel.h68262.Hotel-Information) > > [Glasgow Marriott Hotel](https://www.expedia.co.uk/Glasgow-Hotels-Glasgow-Marriott-Hotel.h5853.Hotel-Information) > > [Terresens - Hotel Escapade](https://www.expedia.co.uk/Huez-Hotels-TERRESENS-HOTEL-ESCAPADE.h59030222.Hotel-Information) > > [Holiday Inn Express Milton Keynes by IHG](https://www.expedia.co.uk/Milton-Keynes-Hotels-Holiday-Inn-Express-Milton-Keynes.h662880.Hotel-Information) ### Flights ### Cars ### Activities ### Packages > [Rutland Water Nature Reserve](https://www.expedia.co.uk/Rutland-Water-Nature-Reserve-Oakham.d6058703.Attraction) > > [Meon Shore Beach](https://www.expedia.co.uk/Meon-Shore-Beach-Fareham.d553248635978488746.Attraction) ### General > [Visit Newton-le-Willows](https://www.expedia.co.uk/Newton-Le-Willows.dx6054249)