Title: Hotel Chichen Itza Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&selected=1509230&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Hotel Chichen Itza Explore ancient ruins and enjoy modern comforts at this hotel. Sun loungers await, and delicious meals restore energy after a day of discovery. ## Photo gallery for Hotel Chichen Itza ![Outdoor pool, pool umbrellas, pool loungers - Hotel Chichen Itza (Tinum)](https://images.trvl-media.com/lodging/2000000/1510000/1509300/1509230/c4628571.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Lobby - Hotel Chichen Itza (Tinum)](https://images.trvl-media.com/lodging/2000000/1510000/1509300/1509230/48adb1a5.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Garden - Hotel Chichen Itza (Tinum)](https://images.trvl-media.com/lodging/2000000/1510000/1509300/1509230/ed2ccf1b.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Building design - Hotel Chichen Itza (Tinum)](https://images.trvl-media.com/lodging/2000000/1510000/1509300/1509230/1ccaa263.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Buffet - Hotel Chichen Itza (Tinum)](https://images.trvl-media.com/lodging/2000000/1510000/1509300/1509230/a0ccac8f.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Hotel Chichen Itza, surrounded by Mayan history, offers a warm full breakfast daily. Guests can enjoy drinks at the poolside bar, dine at the restaurant after visiting Grutas de Balankanché caves, and relax in the lush garden. Free WiFi keeps everyone connected. ## Reviews 8.6 Excellent ## Popular amenities - Parking included - Free Wi-Fi - Restaurant - Air-conditioning ## Check prices for these days [Tonight ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-29&endDate=2026-01-30&selected=1509230&PinnedHotelID=1509230&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-29&endDate=2026-01-30&selected=1509230&PinnedHotelID=1509230&HadPinnedHotel=true®ionId=-1&adults=2) [Tomorrow ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-30&endDate=2026-01-31&selected=1509230&PinnedHotelID=1509230&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-30&endDate=2026-01-31&selected=1509230&PinnedHotelID=1509230&HadPinnedHotel=true®ionId=-1&adults=2) [This weekend ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-30&endDate=2026-02-01&selected=1509230&PinnedHotelID=1509230&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-30&endDate=2026-02-01&selected=1509230&PinnedHotelID=1509230&HadPinnedHotel=true®ionId=-1&adults=2) [Next weekend ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-06&endDate=2026-02-08&selected=1509230&PinnedHotelID=1509230&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-06&endDate=2026-02-08&selected=1509230&PinnedHotelID=1509230&HadPinnedHotel=true®ionId=-1&adults=2) ## Room options ### View all photos for Superior Room, Patio, Pool View ![Superior Room, Patio, Pool View | Individually furnished, desk, iron/ironing board, bed sheets](https://images.trvl-media.com/lodging/2000000/1510000/1509300/1509230/cbe59fd7.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Room, Patio, Pool View ### Highlights Balcony or patio Individually furnished Air conditioning LED TV Private bathroom Shower/bath combination Minibar Coffee/tea maker - 344 sq ft - Sleeps 4 - 2 Double Beds ### View all photos for Standard Double Room, Garden View, Poolside ![Individually furnished, desk, iron/ironing board, bed sheets](https://images.trvl-media.com/lodging/2000000/1510000/1509300/1509230/9b74d0c9.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Double Room, Garden View, Poolside 9.2 Wonderful 15 reviews ### Highlights Balcony Individually furnished Air conditioning LED TV Private bathroom Coffee/tea maker Daily housekeeping Desk - Garden view - 344 sq ft - Sleeps 4 - 2 Double Beds ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FTinum-Hotels-Hotel-Chichen-Itza.h1509230.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FTinum-Hotels-Hotel-Chichen-Itza.h1509230.Hotel-Information) ## About the area Located in Tinum, Hotel Chichen Itza is in the city centre and near a boardwalk. Pyramid of Kukulkan and Court of the Thousand Columns are notable landmarks, and the area's natural beauty can be seen at Cenote Ik kil and Cenote Yokdzonot. Gran Juego de Pelota is another place to visit that comes recommended. Take some time off to enjoy the health/beauty spas in the area, or get some fresh air with adventures like ecotours nearby. [Visit our Pisté travel guide](https://www.expedia.co.uk/Piste.dx6049654) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C20.69601%2C-88.58526&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=rOVL_2-WMypx1oY3cSuE1weD_h0=) Av. Principal Piste Num. 45, Piste, Tinum, YUC, 97751 ### What's nearby - ![I was super excited to get to see this in person. The site is so much more than this singular temple. Behind where I was standing is a ball court, off to the life is the sacrificial cenote or sinkhole, and behind this temple there is another structure. ](https://images.trvl-media.com/place/6052401/a620c628-ef6b-4089-aed5-ec81875931bb.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Pre-Hispanic City of Chichen-Itza 3 min drive \- 1.6 miles - ![Pyramid of Kukulkan which includes heritage architecture as well as a small group of people](https://images.trvl-media.com/place/6289161/af38f5fb-6834-414e-bf20-f777a42a6edd.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Pyramid of Kukulkan 7 min drive \- 1.8 miles - ![Cenote Ik kil showing a lake or waterhole and swimming as well as a small group of people](https://images.trvl-media.com/place/6289163/150b6997-508a-4e08-8791-11a644f83b52.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Cenote Ik kil 8 min drive \- 4.4 miles - ![Cathedral of San Gervasio which includes heritage architecture, a church or cathedral and a sunset](https://images.trvl-media.com/place/6289188/0371ce60-6d38-4235-b9af-87b40995776b.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Cathedral of San Gervasio 37 min drive \- 39.4 miles - Ball Courts 5 min walk \- 0.3 miles ### Getting around - Merida, Yucatan (MID-Manuel Crescencio Rejon Intl.) 99 min drive ### Restaurants - Pueblo Maya 4 min walk - La Palapa 17 min walk - sac be h 15 min walk - Chilam Balam 14 min walk - Hacienda Xaybe'h D'Camara 2 min walk ## About this property ### Hotel Chichen Itza Family-friendly hotel near Pyramid of Kukulkan Located close to Court of the Thousand Columns, Hotel Chichen Itza provides free full breakfast, a poolside bar and a terrace. The on-site restaurant, LOS ARCOS, offers breakfast, lunch and dinner. Free WiFi in public areas is available to all guests, along with a garden and laundry facilities. You'll also find perks such as: - An outdoor pool, along with sunloungers and pool umbrellas - Free self-parking - A banquet hall, a front desk safe and tour/ticket information - Concierge services, smoke-free property and a porter/bellboy - Guest reviews speak highly of the helpful staff Room features All guest rooms are individually furnished and have comforts, such as air conditioning. More conveniences in all rooms include: - Baths or showers and free toiletries - 29-inch LED TVs with cable channels - Balconies, childcare services and coffee/tea makers ## Similar properties ![Outdoor pool, pool umbrellas, pool loungers](https://images.trvl-media.com/lodging/3000000/2110000/2102800/2102747/7d833ae6.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Villas Arqueologicas Chichen Itza Chichen Itza - Pool - Spa - Parking included - Free Wi-Fi 8.6 Excellent 654 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-12&endDate=2026-02-13&selected=2102747&PinnedHotelID=2102747&HadPinnedHotel=true®ionId=-1&adults=2) ![Couples treatment room(s), massages](https://images.trvl-media.com/lodging/84000000/83550000/83542200/83542198/b2e4d651.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### HOTEL PUERTA CHICHEN Tinum - Pool - Spa - Free Wi-Fi - Restaurant 8.8 Excellent 73 reviews £61 includes taxes & fees 30 Jan - 31 Jan [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-30&endDate=2026-01-31&selected=83542198&PinnedHotelID=83542198&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior detail](https://images.trvl-media.com/lodging/4000000/3750000/3749600/3749567/d005c71b.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### The Lodge at Chichen Itza Chichen Itza - Pool - Breakfast included - Spa - Free Wi-Fi 9.0 Wonderful 217 reviews £195 includes taxes & fees 2 Feb - 3 Feb [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-02&endDate=2026-02-03&selected=3749567&PinnedHotelID=3749567&HadPinnedHotel=true®ionId=-1&adults=2) ![Aerial view](https://images.trvl-media.com/lodging/114000000/113720000/113712600/113712577/f302ea1b.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Mundo Maya Chichén Itzá Chichen Itza - Pool - Spa - Parking included - Free Wi-Fi 9.8 Exceptional 76 reviews £142 includes taxes & fees 25 Feb - 26 Feb [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-25&endDate=2026-02-26&selected=113712577&PinnedHotelID=113712577&HadPinnedHotel=true®ionId=-1&adults=2) ![Garden](https://images.trvl-media.com/lodging/1000000/920000/912700/912649/abf29505.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Mayaland Hotel & Bungalows Chichen Itza - Pool - Hot tub - Spa - Parking included 9.2 Wonderful 1,003 reviews £151 includes taxes & fees 11 Feb - 12 Feb [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-11&endDate=2026-02-12&selected=912649&PinnedHotelID=912649&HadPinnedHotel=true®ionId=-1&adults=2) ![Front of property – evening/night](https://images.trvl-media.com/lodging/1000000/570000/564500/564405/32d8f7aa.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hacienda Chichen Resort & Yaxkin Spa Chichen Itza - Pool - Spa - Pet-friendly - Parking included 9.0 Wonderful 352 reviews £166 includes taxes & fees 6 Feb - 7 Feb [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-06&endDate=2026-02-07&selected=564405&PinnedHotelID=564405&HadPinnedHotel=true®ionId=-1&adults=2) ![2 outdoor pools, pool umbrellas, pool loungers](https://images.trvl-media.com/lodging/4000000/3910000/3904900/3904828/28019e4b.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel DORALBA INN Chichén Chichen Itza - Pool - Breakfast included - Pet-friendly - Parking included 7.8 Good 693 reviews £40 includes taxes & fees 30 Jan - 31 Jan [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-30&endDate=2026-01-31&selected=3904828&PinnedHotelID=3904828&HadPinnedHotel=true®ionId=-1&adults=2) ![Reception](https://images.trvl-media.com/lodging/97000000/96490000/96487500/96487499/0b80e3fb.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Mayan Bungalow Near Chichén Itza Tinum - Breakfast included - Pet-friendly - Free Wi-Fi - Restaurant 10 Exceptional 32 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-12&endDate=2026-02-13&selected=96487499&PinnedHotelID=96487499&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool, pool loungers](https://images.trvl-media.com/lodging/9000000/8040000/8036700/8036611/095648f7.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hacienda San Miguel Valladolid - Pool - Pet-friendly - Parking included - Free Wi-Fi 8.2 Very good 50 reviews £119 includes taxes & fees 8 Feb - 9 Feb [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-08&endDate=2026-02-09&selected=8036611&PinnedHotelID=8036611&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/47000000/46260000/46252600/46252597/cc13311d.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Los Frailes, Valladolid, Yucatán Valladolid - Pool - Breakfast included - Parking included - Free Wi-Fi 9.2 Wonderful 450 reviews £55 includes taxes & fees 30 Jan - 31 Jan [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-30&endDate=2026-01-31&selected=46252597&PinnedHotelID=46252597&HadPinnedHotel=true®ionId=-1&adults=2) [Compare similar properties](/Hotel-Search?startDate=2026-02-12&endDate=2026-02-13&selected=1509230&PinnedHotelID=1509230&HadPinnedHotel=true®ionId=-1&adults=2&comparePropertyIds=1509230,2102747,83542198,3749567,113712577) ## Property amenities ### Internet - Available in some public areas: Free WiFi ### Parking and transport - Free uncovered self parking on site - Limited on-site self parking ### Food and drink - Free full breakfast available daily 7:00 AM to 10:00 AM - A bar/lounge - A poolside bar - A restaurant ### Restaurants on site - LOS ARCOS ### Things to do - Outdoor pool ### Family friendly - In-room babysitting - Laundry facilities - Outdoor pool ### Conveniences - 24-hour front desk - Laundry facilities - Luggage storage - Safe at front desk ### Guest services - Change of bedsheets (on request) - Change of towels on request - Concierge services - Housekeeping (daily) - Multilingual staff - Porter/bellhop - Tour and ticket assistance ### Outdoors - Garden - Outdoor furniture - Picnic area - Pool loungers - Pool umbrellas - Terrace ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - No lift - Wheelchair accessible (may have limitations) - Wheelchair-accessible path of travel ### More - 1 building - 2 floors - Banquet hall - Mosquito nets - Smoke-free property ## Room amenities ### Bedroom - Bedsheets provided ### Bathroom - Bathtub or shower - Free toiletries - Hair dryer (on request) - Shampoo - Towels provided ### Entertainment - 29-inch LED TV with cable channels ### Food and drink - Coffee/tea maker - Limited room service ### More - Air conditioning (climate-controlled) - Desk - Individual furnishings - Iron/ironing board on request - Phone ## Policies ### Check-in Check-in start time: 3:00 PM; check-in end time: 11:00 PM Contactless check-in and check-out are available Minimum check-in age - 18 ### Check-out Check-out before noon Late check-out subject to availability Late check-out fee: MXN 450 ### Special check-in instructions Front desk staff will greet guests on arrival at the property This property doesn't offer after-hours check-in Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets Pets not allowed ### Children and extra beds Children are welcome Children up to the age of 12 years can stay for free if using existing beds when occupying the parent or guardian's room Rollaway/extra beds are not available. Cots (infant beds) are not available ### Payment types at the property ## Important information ### Optional extras - Late check-out fee: MXN 450 (subject to availability) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards and cash Safety features at this property include a fire extinguisher and a first aid kit This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention This property does not have any lifts ### Property is also known as Chichen Itza Hotel Hotel Chichen Itza Hotel Chichen Itza Tinum Chichen Itza Tinum Hotel Chichen Itza Hotel Hotel Chichen Itza Tinum Hotel Chichen Itza Hotel Tinum ## Frequently asked questions ### Does Hotel Chichen Itza have a pool? ### Is Hotel Chichen Itza pet-friendly? ### How much is parking at Hotel Chichen Itza? ### What time is check-in at Hotel Chichen Itza? ### What time is check-out at Hotel Chichen Itza? ### Where is Hotel Chichen Itza located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Hotel Chichen Itza Reviews 8.6 ### Excellent All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 8.8 Cleanliness ### 8.6 Location ### 8.8 Staff & service ### 8.2 Property conditions & facilities 10 - Excellent 379 8 - Good 277 6 - Okay 95 4 - Poor 23 2 - Terrible 11 ## Reviews ### 10/10 Excellent #### Raul 13 Nov 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Actually the property was in renovation and they took us to their parent company, hotel Mayaland; which was a huge upgrade as Mayaland is one of the oldest 1st class hotels on the area. It was great and the property and service was amazing. I would recommen Mayaland instead and we were lucky to be there paying a considerable lower rate 😁 ![](https://a.travel-assets.com/ugc/hotel-reviews/f8b36d88-e7c1-4076-88e8-8ad3ad738038-1762993740582.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/06148078-27b3-47a5-ae41-5c87e541c335-1762993743083.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Raul Stayed 2 nights in Nov 2025 ### 10/10 Excellent #### Luis 12 Sept 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities We booked this hotel, but due to electrical issues they moved us to their sister hotel that is located in the Chichen Itza property. The hotel was wonderful and the staff we fantastic. The restaurant was excellent, I highly recommend the Cochinita Pibil, it was excellent. ##### Luis Stayed 2 nights in Sep 2025 ### 10/10 Excellent #### Ben 8 Apr 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Wonderful hotel with friendly staff. ##### Ben Stayed 1 night in Apr 2025 ### 10/10 Excellent #### Jason 2 Apr 2025 Liked: Cleanliness, staff & service, property conditions & facilities This hotel was great. Located in the heart of the town. Close to Chichen Itzá. Definitely recommend staying here. ##### Jason Stayed 1 night in Mar 2025 ### 10/10 Excellent #### William R 28 Feb 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Beautiful property, Great Location Beautiful property, rooms were nice and clean. Excellent location for going to the Chichen Itza site when it first opens (which is an excellent idea!) ##### William R Stayed 1 night in Feb 2025 ### 10/10 Excellent #### Scott 6 Jul 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Love!! Gorgeous hotel with friendly employees, adorable stray dogs fed by guests, authentic and delicious food, and a fantastic courtyard and outside pool area (with swing!) ##### Scott Stayed 1 night in Jul 2025 ### 10/10 Excellent #### Mahealani 4 Aug 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Beautiful property and convenient location for everything we needed to do in the area. ##### Mahealani Stayed 1 night in Jul 2023 ### 6/10 Okay #### Andrew 14 Mar 2025 Liked: Staff & service Disliked: Property conditions & facilities Walkable to Chichen Itza. Good breakfast served promptly by friendly staff. But overall property is tired and dated. ##### Andrew Stayed 1 night in Mar 2025 ### 8/10 Good #### Jonathan 14 Mar 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Happy stay We were a little nervous about this hotel, but it was absolutely fine. Helpful reception, food tasty and a welcoming swimming pool if it was too hot. I suspect most people coming here will stay only a night or two, and it is absolutely fine. ##### Jonathan Stayed 1 night in Mar 2025 ### 10/10 Excellent #### Diane 23 Dec 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities I can’t wait to come back again one day! The staff was amazing, Jose at the front desk was so helpful. The included breakfast was tasty. You could walk to Chichén Itzá pyramids from the hotel. ##### Diane Stayed 2 nights in Dec 2024 ### 10/10 Excellent #### Veronica R 13 Sept 2024 Liked: Cleanliness, staff & service, property conditions & facilities Clean & great service ##### Veronica R Stayed 2 nights in Sep 2024 ### 10/10 Excellent #### Javier 30 Jun 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Summer 2024 We only stayed one night but we really enjoyed the restaurant and the pool. Friendly staff and clean rooms. ##### Javier Stayed 1 night in Jun 2024 ### 10/10 Excellent #### Juana 10 Jul 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Very beautiful and unique place to stay. Exotic and warming. We stayed here during the hurricane coming by the town. Staff kept us comfortable. Will be staying here in future to explore the town more. ##### Juana Stayed 1 night in Jul 2024 ### 10/10 Excellent #### Peter 15 Mar 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities We have been to Hotel Chitchen Itza before. It is a great hotel. All the amenities you need in the heart of the Yucatan. It has never disappointed our Yucatan experience. ##### Peter Stayed 1 night in Mar 2024 ### 10/10 Excellent #### Olivia 2 Jul 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The hotel is close to chichen itza. We walked twice in one day in the morning and at night time to see the lights show. The breakfast was really good which was included. ##### Olivia Stayed 2 nights in Jun 2024 ### 10/10 Excellent #### Rosa 26 Jan 2025 Liked: Cleanliness, staff & service, property conditions & facilities This property was very well kept and had excellent friendly staff. The breakfast was awesome, freshly made watermelon juice,fresh sweet fruit, freshly baked sweet bread. No elevator but the staff took our luggage up. ##### Rosa Stayed 1 night in Jan 2025 ### 10/10 Excellent #### Ernesto 23 Jul 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Beautiful place. Love it! All of their staff is friendly and helpful. Their breakfast was great! Not to mention dinner, it was also great. Had a very relaxed evening in the pool after visiting Chichén Itzá ruins. ![](https://a.travel-assets.com/ugc/hotel-reviews/B9D1276EEEF1224AC50F84586BC6E6D34103C2541721755875894.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/A30495DC191165A9B06757E51E5349009A230D981721755880383.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Ernesto Stayed 1 night in Jul 2024 ### 8/10 Good #### Hermilo 17 Dec 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities This was an excellent choice for our trip to the Yucatan peninsula. It’s conveniently located and easy to get to, staff was very good. Our booking included breakfast, which was very good. We stayed 3 nights and breakfast was one of my favorite things. It’s very close to chi Chen Itza. ##### Hermilo Stayed 3 nights in Dec 2023 ### 8/10 Good #### Mark 3 Feb 2025 Liked: Staff & service, property conditions & facilities This hotelgets a mixed review. The place has helpful friendly front desk staff, a great outdoor breakfast service, and a nice view of a central pool and garden (accompanied by chorus of forest birds each evening). We were able to get easy taxi transport to the ruins site. The rooms are generally nice but a bit dark and damp, so check options once your arrive. There is an onsite restaurant (apart from the breakfast service) that serves bland tasteless food, but you can explore other restaurants along the stretch of road that it is on. ##### Mark Stayed 1 night in Jan 2025 ### 8/10 Good #### Kendell 19 Jan 2025 Liked: Cleanliness, staff & service, property conditions & facilities Hotel was nice and close to chichen itza. Staff were very helpful with questions we had. Room was a good for the one night we needed. We stayed here for our stop to chichen itza and it was comfortable for that. Furniture is outdated and the chairs by the pool could use being changed. Beds a bit hard but not terrible. The rooms could use some maintence just from being old but nothing major. It worked for our one night. ##### Kendell Stayed 1 night in Jan 2025 ### 10/10 Excellent #### Ernesto 4 Feb 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities You can listen to the sound of the forest while seating in a rocking chair in a long and beautiful corridor facing a magnificent pool. You going to love the sound of many birds and admired the many green trees around the property. ##### Ernesto Stayed 2 nights in Jan 2024 ### 6/10 Okay #### Charles 2 Feb 2024 Liked: Cleanliness, staff & service, property conditions & facilities #### Best option in Pisté, despite its failings The location of the hotel is ideal to visit Chichen Itzá. However, no WiFi in the room, just in the lobby near the bar. The lighting in the room is poor. ##### Charles Stayed 3 nights in Jan 2024 ### 6/10 Okay #### Divesh 25 Dec 2023 Disliked: Property conditions & facilities The property was not great. No value for money. A very small TV in room with very bad print. Pool was dirty. Breakfast was Ok. Location was a plus. ##### Divesh Stayed 1 night in Dec 2023 ### 10/10 Excellent #### Joseph 18 Sept 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities This is a wonderful hotel with gorgeous grounds. The entrance is an enormous thatched open lobby with friendly staff that speak English. Our room was on the 2nd floor overlooking the pool. It was comfortable and the air conditioning was great. The shower had great water pressure and the restroom was spacious. We ate at the restaurant the first evening and loved the food. The included breakfast was delicious. It's served in the open air and there are lots of flying critters that want a taste. They had delicious Papaya jelly that really attracted flys, so we had to place a napkin over it. You can walk to the downtown square easily where you will find several little shops and food vendors. Parking at the hotel is great. It's a five minute drive to the Chichen Itza ruins, or you could walk there. The ruins are extensive, so you would get your steps in for sure. We look forward to returning here with our kids in the future. ##### Joseph Stayed 1 night in Sep 2024 ### 2/10 Terrible #### Adriana 5 Sept 2024 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities The beds are HARD and the sheets are dirty and hard. When showering you feel u are sinking because the tub is so old. Asked the guy in the front desk for a cup of ice and he told me to go buy it across the street. The wifi is not good, nor the tv did the worked. Asked again the front desk about not having wifi or cable in the room and rudly he said it was due to the rain and that there was no wifi access in the rooms only in the lobby area. The only good thing about this stay was their breakfast. Otherwise, do not stay at this hotel, stay in Vallalodid. It's about 40 min drive from Chinen-Itza however, they have better hotels and staff is friendlier. ##### Adriana Stayed 1 night in Aug 2024 ## Expedia's Latest Trends ### Hotels > [The Lodge at Chichen Itza](https://www.expedia.co.uk/Chichen-Itza-Hotels-The-Lodge-At-Chichen-Itza.h3749567.Hotel-Information) > > [Greenwood Suites Resort](https://www.expedia.co.uk/Antalya-Hotels-Greenwood-Suites-Resort.h31158863.Hotel-Information) > > [Limehouse Library Hotel](https://www.expedia.co.uk/London-Hotels-LIMEHOUSE-LIBRARY-HOTEL.h66840645.Hotel-Information) > > [Family-Friendly Hotels in Kraków](https://www.expedia.co.uk/Krakow-Hotels-Family-Friendly-Hotel.0-0-d6035306-tFamilyFriendlyHotel.Travel-Guide-Filter-Hotels) > > [Marina Apartment Parking by Brighton Holiday Lets](https://www.expedia.co.uk/Brighton-Hotels-Marina-Apartment.h31156011.Hotel-Information) > > [Spa Hotels in Scottish Borders](https://www.expedia.co.uk/Destinations-In-Scottish-Borders-Spa-Hotels.0-0-d6051155-tSpaHotels.Hotel-Filter-Destinations) > > [Lagoon Boutique Hotel](https://www.expedia.co.uk/Fethiye-Hotels-Lagoon-Boutique-Hotel.h18675662.Hotel-Information) > > [Spa Hotels in Seoul](https://www.expedia.co.uk/Seoul-Hotels-Spa-Hotels.0-0-d178308-tSpaHotels.Travel-Guide-Filter-Hotels) > > [Hotels in Earl Shilton](https://www.expedia.co.uk/Earl-Shilton-Leicester-Hotels.0-n6144507-0.Travel-Guide-Filter-Hotels) > > [The Bell at Tanworth](https://www.expedia.co.uk/Birmingham-Hotels-The-Bell-At-Tanworth.h5061299.Hotel-Information) > > [Hotels near Tateyama Kurobe Alpine Route](https://www.expedia.co.uk/Tateyama-Kurobe-Alpine-Route-Hotels.0-l553248634194489237-0.Travel-Guide-Filter-Hotels) > > [Holiday Homes Rushton Spencer](https://www.expedia.co.uk/Rushton-Spencer-Private-Holiday-Homes.d3000402980-aaPrivateHolidayHomes.Travel-Guide-Accommodation) ### Flights > [Flights from Ipswich](https://www.expedia.co.uk/lp/flights/7912/flights-from-ipswich) > > [Flights from Houston (IAH) to Manchester (MAN)](https://www.expedia.co.uk/lp/flights/iah/man/houston-to-manchester) > > [Flights from Gatwick (LGW) to Tashkent (TAS)](https://www.expedia.co.uk/lp/flights/lgw/tas/london-to-tashkent) ### Packages > [Constanta Holidays](https://www.expedia.co.uk/Constanta.d6262461.Holidays-City-Breaks) > > [Mauritius](https://www.expedia.co.uk/lp/theme-holidays/all-inclusive-holidays/115/Mauritius) > > [Nerga Holidays](https://www.expedia.co.uk/Nerga.d3000403532.Holidays-City-Breaks) > > [Piancavallo Holidays](https://www.expedia.co.uk/Piancavallo.d6339903.Holidays-City-Breaks) > > [Mater Domini University Hospital](https://www.expedia.co.uk/Mater-Domini-University-Hospital-Catanzaro.d553248625331282536.Attraction) ### Holiday Rentals ### General > [Visit Penistone](https://www.expedia.co.uk/Penistone.dx6340727) > > [Visit Ghent City Centre](https://www.expedia.co.uk/Ghent-Ghent-City-Centre.dx6349075) > > [Visit Paston](https://www.expedia.co.uk/Paston.dx3000010250) > > [Visit Marina di Marittima](https://www.expedia.co.uk/Marina-Di-Marittima.dx553248623257831263) ---