Our biggest disappointment in India
Posted 20-Jan-2016 on Hotels
Hotel offloaded us to a property two blocks from the beach claiming they had no booking. Then we got accused of having changed our booking until the manager feebly admitted that he made a mistake but refused to do anything about it. He attacked us for asking to be accommodated in his hotel (which is beach front) claiing that he provided us with alternative accommodation and that was it.He even tried to charge us his room rate which was 25% more than what the other property charged. We have spent more than 200 nights in Indian middle of the road hotels over the years but the Florra Inn and his manager was the worst experience ever. complete let-down. We met other people with the same experience and neighbouring business people confirmed that the Florra was well known for its shonky practices and rude manager. Don't book there, save yourself the stress to deal with such an unprofessional hotel manager. There are far better properties around.