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"Have stayed numerous times over the past 11 years. We love the food, staff and welcoming feel. Rooms are a bit outdated but do the job and are clean etc"

"Clean bedroom and bathroom. Great power shower. Great breakfast served by Ryan"

"The room is a little tired and so is the bathroom. But the bar and reception is nice plus an added bonus- some really lovely and helpful staff 👍"

"Parking was fine, plenty of space. Hotel very dated and in need of updating. Room odd!!! Massive pillar type thing in middle of room which had a tv attached to it. Tv was too big for said pillar and caused an obstruction. Room was really cold on arrival and the remote for the heating didnt seem to work. Staff were quick to rectify this for us but it didnt get much warmer. We didnt have breakfast so cant comment on that. Overall, i wouldnt stay again unless we were attending another event hosted by the hotel"

"Lovely breakfast buffet Beautiful grounds "

"Entrance to the hotel difficult to find. Clean and friendly staff. Room was nothing like the ones advertised probably because we had our dog with us. Overall a pleasant stay. "

"Amazing stay food exceptional, staff went the extra mile nothing was too much trouble will come again x"

"Staff were friendly, the menu was excellent."

"Another livery stay at the Dragonfly. The best thing about this hotel is the price and close proximity to Bury St Edmund’s town centre. The staff were very attentive and the rooms clean and comfortable. Lots of free parking and fast taxi service. It doesn’t have lots of amenities like swimming pool, golf course etc., but if you want somewhere like a Premier Inn then it’s great. A lot more people should consider this hotel as the cost of other hotels nearby seems to be increasing and this hotel chain is fair on price. We have not eaten here, so I can’t comment of the food."