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The Willow House

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Overview of The Willow House

The Willow House

3 out of 5

4.4/5 Excellent

Guests rated this property 4.4/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Parking included
  • Pet-friendly
  • Restaurant
  • Breakfast available
  • Bar

Cleaning and safety practices

  • Social distancing
2 High Street, Thetford, England, IP25 6AE

Explore the area

  • Popular LocationThe English Whisky Co.13 min drive
  • Popular LocationSnetterton Race Circuit20 min drive
  • Popular LocationHigh Lodge Thetford Forest30 min drive
  • AirportNorwich (NWI-Norwich Intl.)46 min drive

Choose dates to view prices

About this area


The Willow House is located in Thetford. Knettishall Heath Country Park and Wayland Wood reflect the area's natural beauty and area attractions include Melsop Farm Park and Gooderstone Water Gardens. Wymondham Abbey and Banham Zoo are also worth visiting. Take the opportunity to explore the area for water adventures such as fishing and other activities like birdwatching.

What's nearby

  • Watton Clock Tower - 2 min walk
  • Wayland Wood - 18 min walk
  • The English Whisky Co. - 13 min drive
  • Snetterton Race Circuit - 20 min drive
  • High Lodge Thetford Forest - 30 min drive


  • Kings Arms - 2 min walk
  • Cookies Diner - 2 min walk
  • Italian Job - 3 min walk
  • Little Gary's Plaice - 4 min walk
  • Babaco - 4 min walk

Getting around

  • Harling Road Station - 16 min drive
  • Norwich (NWI-Norwich Intl.) - 46 min drive

About this property

The Willow House

3-star inn with restaurant and bar/lounge
A restaurant, a bar/lounge and free self-parking are available at this smoke-free inn. WiFi in public areas is free. This inn has 9 rooms. Housekeeping is not available.
The Willow House offers 9 forms of accommodation.

Cleaning and safety practices

Social distancing

Social distancing measures in place
This information is provided by our partners.

Property amenities


  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site

Food and drink

  • Breakfast available for a fee
  • 1 restaurant
  • 1 bar/lounge


  • No lifts

Guest services

  • No housekeeping

Languages spoken

  • English


  • Terrace


  • Smoke-free property

Room amenities

Similar properties

See similar properties



Check-in from 2:00 PM - 11:00 PM
Minimum check-in age - 18


Check-out before 10:30 AM


Pets are allowed
Dogs welcome

Children and extra beds

Children are welcome

Payment types at the property

Important information

You need to know

This property is managed by a professional host; the provision of housing is linked to their trade, business or profession, within the meaning of Article 155 of the French Tax Code
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards

Property is also known as

Willow House B&B Thetford
Willow House Thetford
The Willow House Inn
The Willow House Thetford
The Willow House Inn Thetford

Frequently asked questions

Overall score and ratings



Rating 5 - Excellent. 83 out of 139 reviews
5 - Excellent 60%
Rating 4 - Good. 38 out of 139 reviews
4 - Good 27%
Rating 3 - Okay. 12 out of 139 reviews
3 - Okay 9%
Rating 2 - Poor. 5 out of 139 reviews
2 - Poor 4%
Rating 1 - Terrible. 1 out of 139 reviews
1 - Terrible 1%




Staff & service




Property conditions & facilities

1/5 Terrible

Business traveller
Disliked: Staff & service
I was very upset that they charge extra for fresh breakfast. It was very clearly indicated that breakfast included but received a message from willowhouse. Attached . "" Hi Shiraz Duncan from The Willow House here. With regard your room booking with us today. PLEASE READ THIS TEXT THOROUGHLY. We hope you have checked your re-confirmation mail, as it explains our on going processes due to Covid 19. As we are still trying to be as non contact as possible, for the moment, so here are some brief details of things you should be aware of, whilst checking in & in general! As described in your confirmation email. We are serving a complimentary lite DIY breakfast, in our rooms. But, we are now offering as an extra. A fully cooked Breakfast, in our Dining Room from 7.30am. Please see our website or the Breakfast Info sheet in your room. This service is a bolt on at a costs £11 per person, per day. This needs to be booked on arrival or before. Please see our website for further details & booking! As you arrive at the Willow’s, you will enter our gravel car park. As you look at the building, to the right hand side, which is now partially hidden behind our Marquee, you will see a passageway. Through the entrance to our Marquee, If you follow this corridor to another set of doors, turn left and through another set of doors you will find you room, to the right of the path, your room number, is below. There you will find a key code box with 2 keys in"" Very bad ...
Stayed 1 night in Sep 2021

5/5 Excellent

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent, thoughtful central accommodation
Excellent accommodation. Fridge, microwave and toaster in good sized room, with a selection of cereals, bread, milk, yogurts etc, so ideal when you need an early start. Excellent food in the evening served by friendly staff. All in all 10/10
Stayed 2 nights in Sep 2021

4/5 Good

Liked: Cleanliness, property conditions & facilities, room comfort
Good place to stay.
Nice comfortable clean room, friendly staff, good parking, good food.
Stayed 1 night in Aug 2021

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My partner and myself stayed just one night as part of a round trip. The welcome was great and the owner and staff were extremely helpful. They have a good COVID procedure which is adhered to in these pandemic times. The room itself was clean and tidy with a comfy bed. There was a low level noise from the bar/restaurant that travelled but not enough to allow us to get off to sleep. The restaurant sold good bar food and had a decent range of alcoholic beverages. During the meal we were very well looked after by the staff and owner. There was a complimentary breakfast in the room which was a good selection of cereal, toast (plus jams etc), yogurts and milk plus tea/coffee etc. Both my partner and myself would stay again when exploring the area around here.
Stayed 1 night in Jul 2021

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a love stay at the Willows inn
We had a great stay. COVID check-in with a text with room number and key safe code so you go straight to the room. We ate in the restaurant and the food was very tasty. Warning portions are a good size. We struggled through a starter and main course. Defiantly no room fir desert. Staff were very chatty and helpful. Breakfast was only in the room and a little limited. Needed some ham and cheese or something to make it mire a continental breakfast. We will be going back as we really liked it and it’s in a good central location in Norfolk.
Stayed 1 night in Jun 2021