Capsis Hotel Thessaloniki

Photo gallery for Capsis Hotel Thessaloniki

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Seasonal outdoor pool, open 11 AM to 7 PM, pool umbrellas, pool loungers
Seasonal outdoor pool, open 11 AM to 7 PM, pool umbrellas, pool loungers
Seasonal outdoor pool, open 11 AM to 7 PM, pool umbrellas, pool loungers
Premium bedding, in-room safe, individually decorated, desk

Overview of Capsis Hotel Thessaloniki

Capsis Hotel Thessaloniki

4.0 star property

4.0/5 Very good

Guests rated this property 4.2/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Pet-friendly
  • Air conditioning
  • Spa
  • Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • 24-hour vacancy between guest room stays
  • Hand sanitiser provided
Map
18 Monastiriou Street, Thessaloniki, Central Macedonia, 546 29

Explore the area

  • Popular LocationThessaloniki Port5 min walk
  • Popular LocationTsimiski Street13 min walk
  • Popular LocationAristotelous Square15 min walk
  • AirportThessaloniki (SKG-Macedonia)30 min drive

Choose dates to view prices

About this area

Thessaloniki

Located in Vardaris neighbourhood, Capsis Hotel Thessaloniki is connected to a shopping centre. Museum of Byzantine Culture and Thessaloniki Concert Hall are cultural highlights, and some of the area's notable landmarks include Aristotelous Square and Church of Panagia Chalkeon. Olympic Museum and Insectopia are also worth visiting. Take the opportunity to explore the area for outdoor excitement like ecotours.

What's nearby

  • Thessaloniki Port - 5 min walk
  • Jewish Museum of Thessaloniki - 12 min walk
  • Tsimiski Street - 13 min walk
  • Church of Panagia Chalkeon - 15 min walk
  • Aristotelous Square - 15 min walk

Getting around

  • Thessaloniki Railway Station - 6 min walk
  • Thessaloniki (SKG-Macedonia) - 30 min drive

About this property

Capsis Hotel Thessaloniki

Pet-friendly hotel connected to the convention centre in Thessaloniki with 2 restaurants
This smoke-free hotel features 2 restaurants, a full-service spa and 2 bars/lounges. WiFi in public areas is free. Additionally, a fitness centre, a poolside bar and 2 coffee shops/cafes are on-site.
Capsis Hotel Thessaloniki offers 407 air-conditioned accommodations with a safe and coffee/tea makers. Each accommodation is individually decorated. Beds feature premium bedding. A pillow menu is available. 32-inch LCD televisions come with satellite channels. Bathrooms include a shower, bathrobes, slippers and complimentary toiletries.

This Thessaloniki hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include a hairdryer and blackout curtains. Housekeeping is provided on a daily basis. Renovation of all guestrooms was completed in June 2019.

Recreational amenities at the hotel include a sauna, a fitness centre and a seasonal outdoor pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Polis Hammam has 2 treatment rooms, including rooms for couples. Services include facials, body scrubs, body treatments and manicures and pedicures. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy and reflexology. The spa is equipped with a sauna, a steam room and Turkish bath/hammam. Public bath/onsen services include an indoor public bath.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Languages spoken

English, French, German, German (Sign language), Greek, Italian, Russian, Turkish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Guest accommodations are sealed after cleaning
Follows the regional cleaning and disinfection practices of Health First (Greece)
Follows the industry cleaning and disinfection practices of COVID-19 Guidelines (CDC) and Ecolab (third-party expert - Global)

Check-in

Contactless social distancing and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Contactless room service is available.

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast, lunch, dinner and through room service
At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination
Negative COVID-19 test result requirement applies to all guests aged 4 and over, and test must have been administered no more than 24 hours prior to check-in; COVID-19 vaccination record requirement applies to all guests aged 4 and over; guests must have received complete vaccination at least 1 days prior to check-in
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Self parking on site (EUR 8 per night)
  • Limited on-site parking
  • Wheelchair-accessible parking available
  • Height restrictions apply for on-site parking
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Buffet breakfast available for a fee daily 7 AM–10:30 AM: EUR 16 per person
  • 2 restaurants and 2 coffee shops
  • 2 bars/lounges and 1 poolside bar
  • Room service available
  • Coffee/tea in a common area

Restaurants on site

  • Byzantio
  • Alexander the Great

Things to do

  • Fitness centre
  • Full-service spa
  • Lifeguards on site
  • Sauna
  • Seasonal outdoor pool
  • Shopping
  • Steam room

Family friendly

  • Free cots/infant beds
  • In-room childcare (surcharge)
  • Laundry facilities
  • Fridge
  • Seasonal outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand
  • Library
  • Reception hall
  • Vending machine

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Conference centre (8073 square feet of space)
  • Meeting rooms - 18

Outdoors

  • Lifeguards on site
  • Pool sunloungers
  • Pool umbrellas
  • Rooftop terrace

Spa

  • 2 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Couples treatment room(s)
  • Facials
  • Hydrotherapy
  • Indoor public bath (no minerals)
  • Manicures and pedicures
  • Massages
  • Massage/treatment rooms
  • Reflexology
  • Sauna
  • Spa open daily
  • Steam room
  • Thalassotherapy
  • Turkish bath/hammam

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Bathroom emergency pull cord
  • Grab bar near toilet
  • In-room accessibility
  • Low-height worktop and sink
  • Raised toilet seat
  • Roll-in shower (select rooms)
  • Sign language-capable staff
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Renovated entire property – June 2019
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Heating
  • Pillow menu
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hairdryer
  • Shower
  • Towels

Entertainment

  • 32-inch LCD TV
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Individually decorated
  • Phone
  • Safe
  • Slippers
  • Soundproofing

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Policies

Check-in

Check-in from 3:00 PM - midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
Late check-out fee: EUR 10
Express checkout

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination
Negative COVID-19 test result requirement applies to all guests aged 4 and over, and test must have been administered no more than 24 hours prior to check-in; COVID-19 vaccination record requirement applies to all guests aged 4 and over; guests must have received complete vaccination at least 1 days prior to check-in

Access methods

Staffed front desk

Pets

Pets stay for free
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 per room (up to 11 lbs/5 kg)
Specific rooms only; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation

Children and extra beds

Children are welcome
Kids stay free! One child stays free when using existing bedding
Rollaway/extra beds are not available.
Free cots (infant beds)

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • New Year's Day (1 January) Gala Dinner per adult: EUR 60
  • New Year's Day (1 January) Gala Dinner per child: EUR 30 (from 12 to 18 years old)
  • A tax is imposed by the city: EUR 3.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: EUR 16 per person (approximately)
  • Airport shuttle fee: EUR 25 per vehicle (one-way, maximum occupancy 4)
  • Self-parking fee: EUR 8 per night
  • Late check-out fee: EUR 10 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards

We should mention

Cash transactions at this property cannot exceed EUR 500, due to national regulations; for further details, please contact the property using the information in the booking confirmation
The seasonal pool will be open from May to September
Pool access available from 11 AM to 7 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property allows pets in specific rooms only; guests can request one of these rooms by contacting the property directly, using the contact information on the booking confirmation
Parking height restrictions apply
Guests under 18 years old are not allowed in the spa

National rating

For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

Capsis
Capsis Hotel
Capsis Hotel Thessaloniki
Capsis Thessaloniki
Capsis Thessaloniki Hotel
Hotel Capsis
Hotel Capsis Thessaloniki
Hotel Thessaloniki Capsis
Thessaloniki Capsis Hotel
Thessaloniki Hotel Capsis
Capsis Thessaloniki
Capsis Hotel Thessaloniki Hotel
Capsis Hotel Thessaloniki Thessaloniki
Capsis Hotel Thessaloniki Hotel Thessaloniki

Overall score and ratings

4.0

Very good

Rating 5 - Excellent. 59 out of 165 reviews
5 - Excellent 36%
Rating 4 - Good. 63 out of 165 reviews
4 - Good 38%
Rating 3 - Okay. 29 out of 165 reviews
3 - Okay 18%
Rating 2 - Poor. 12 out of 165 reviews
2 - Poor 7%
Rating 1 - Terrible. 2 out of 165 reviews
1 - Terrible 1%

4.2/5

Cleanliness

4.1/5

Staff & service

3.7/5

Amenities

3.7/5

Property conditions & facilities

4.0/5

Eco-friendliness

1/5 Terrible

Travelled with family and small children
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
We booked a junior suite to stay in for 2 adults and 2 children. The advertisement said 2 king size but the reality is not this. One of the beds was a sofa and the other was 2 single mattresses joined together. 150 euros for my children to sleep on a sofa is unacceptable
Stayed 1 night in Jun 2022

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Cleaned and professional staff
Stayed 1 night in Mar 2022

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is conveniently located near the bus and train stations. There are local buses nearby and it's a ten to fifteen minute walk to the city center. The rooms are comfortable and well maintained and the cable service provides a good variety of channels. Management is friendly and attentive. The breakfast is superb. I have stayed here several times and am happy to recommend this hotel.
Stayed 5 nights in Sep 2021

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable a d friendly
Really comfortable, friendly staff and great selection at breakfast. Really reasonably priced for what’s on offer!
Stayed 1 night in Sep 2021

5/5 Excellent

Stayed 1 night in Sep 2021