Interior

Reviews of Avra Hotel

2 out of 5
Avra Hotel
2 Ampelokipon, Thermaikos

Reviews

9.0

Wonderful

Rating 10 - Excellent. 15 out of 23 reviews" "
Rating 8 - Good. 6 out of 23 reviews" "
Rating 6 - Okay. 1 out of 23 reviews" "
Rating 4 - Poor. 0 out of 23 reviews" "
Rating 2 - Terrible. 1 out of 23 reviews" "

9.0/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Marius

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Apr 2024

10/10 Excellent

James

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Fantastic location, easy access to restaurants and beach. The staff were very accommodating.
Stayed 1 night in Apr 2024

10/10 Excellent

Faustine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Oct 2023
Response from Hotel AVRA on 22 Nov 2023
Dear Vaued Guest,We would like to thank you for your appreciation and for giving us a perfect score.We hope your next visit will be just around the corner.

10/10 Excellent

Marta

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely small hotel. The premium double room was lovely, we had a seaview and nice balcony. Location is perfect for the beach, Thessaloniki city, airport or amazing tavernas nearby. The rooms were spotlessly clean with snow white soft towels changed daily. All of the staff is kind and helpful and nothing was a problem. The only downside was that the walls are thin and if other guests are not mindful about it you might experience little noise. Other than this all was great and I would definitely stay here again.
Stayed 4 nights in Sep 2023
Response from Hotel AVRA - Managment & Staff on 6 Oct 2023
Dear Guest,Thank you so much for taking the time to leave such a thoughtful review of your recent stay at our lovely small hotel. We're thrilled to hear that you had an enjoyable experience with us.It's wonderful to know that you found your premium double room delightful, with its sea view and nice balcony. We take pride in providing a comfortable and pleasant environment for our guests, and it sounds like you were able to fully enjoy it.Our location is indeed one of our strong suits, offering easy access to the beach, Thessaloniki city, the airport, and the delightful nearby tavernas. We're delighted that our location was convenient for your needs.Maintaining cleanliness is a top priority for us, and it's heartening to hear that our rooms and towels met your expectations. Our dedicated housekeeping team works diligently to ensure that every guest has a spotlessly clean and comfortable room.We're grateful for your kind words about our staff. Providing kind and helpful service is something we take to heart, and we're thrilled that our team made your stay even more enjoyable.We appreciate your feedback about the noise level, and we'll certainly look into ways to minimize any potential disruptions for our guests in the future.Thank you for considering staying with us again in the future. We would be delighted to welcome you back, and if there's anything specific you'd like for your next stay, please don't hesitate to let us know.Warm regards,

10/10 Excellent

Dr M M

Stayed 1 night in Sep 2023
Response from Hotel AVRA - Managment & Staff on 25 Sept 2023
Dear Guest,Thank you for your perfect score! We appreciate your positive feedback and are delighted to hear that you had a great experience during your stay. We look forward to welcoming you back in the future.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2023
Response from Hotel AVRA on 3 Jul 2023
Dear Valued Guest,Thank you for your perfect score! We appreciate your positive feedback and are delighted to hear that you had a great experience during your stay. We look forward to welcoming you back in the future.

10/10 Excellent

Maurizio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Posizione ideale
Stayed 1 night in Apr 2024

8/10 Good

Wilhelmus, Alsdorf

Liked: Cleanliness, staff & service
kleine kamer, jammer dat er geen waterkoker in zit. Douchekop moet je vasthouden. Wel een keuken maar daar is niks aangesloten. Prijs kwaliteit is ok.
Stayed 3 nights in Apr 2024
Response from Hotel AVRA - Managment & Staff on 13 Apr 2024
Dear Guest,Thank you for taking the time to share your feedback with us. We sincerely apologize for the inconveniences you experienced during your recent stay. Please know that addressing our guests' concerns is of utmost importance to us, and we have taken immediate action to rectify the issues you encountered.I'm pleased to inform you that all the concerns you mentioned have been thoroughly addressed and resolved. We have implemented measures to ensure that such incidents do not occur in the future, and we are committed to providing a superior experience for all our guests.We truly value your feedback as it helps us to continually improve our services. Should your travels bring you back to our area, we would be delighted to have the opportunity to welcome you again and provide you with the exceptional stay you deserve.Warm regards,

10/10 Excellent

Svetlana

Stayed 1 night in Mar 2024
Response from Hotel AVRA - Managment & Staff on 13 Apr 2024
We would like to thank you for the time you have spend to evaluate your stay and for the high score you have given us.We hope your next stay is just aroung the corner

8/10 Good

Onur

Travelled with family
Liked: Cleanliness
Disliked: Room comfort
Çocuk dostu olmayan otel
Otelin konumu denize çok yakın . 2 yildizli bir otelden beklenecek konforun üzerinde. Kahvaltisi çok çesitli degil o yuzden hemen otelden cikinca etrafindaki cok sayidaki restoran ve firin opsiyonundan kahvalti yapmak daha mantikli. Ilanlarda belirtildigi gibi otelin bir araç park yeri bulunmuyor arabanizi sokaga parkediyorsunuz. Odalarin ses izolasyonu ise çok çok zayif kucuk cocuklarimizin oyun seslerinden dolayi uyarildik, cocuk sesine tahammul edemiyorsaniz neden aile odasi secenegi sunuyorsunuz?
Stayed 2 nights in Jan 2024
Response from Hotel AVRA - Managment & Staff on 25 Feb 2024
Dear Guest,Thank you very much for your response and for the time you spend evaluating our hotel and for your positive cooments regarding the surrounding areaWe also appreciate your comments and observations regarding the breakfast which is a standard buffet will are also planning to improve and regarding parking we mention to all guest that free public parking is available in front and to the side of the hotel.as well as nearby streets and there are also two municipal parking lots, within walking sitance from the hotel. We will take your feedback into consideration for future improvements. We hope you will give us a second chance to offer you a comfortable and pleasant stay.

10/10 Excellent

CHRISTOS

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Διαμονή πάνω στην θάλασσα και κοντά στο Αεροδρόμιο
Ωραία και ήσυχη τοποθεσία ! το δωμάτιο ήταν πεντακάθαρο και άνετο ! Στα + το γεγονός οτι η θέρμανση ήταν στο φουλ και το ιντερνετ ταχυτατο !
Stayed 3 nights in Jan 2024

10/10 Excellent

Anastasios

Stayed 1 night in Nov 2023
Response from Hotel AVRA on 22 Nov 2023
Dear Vaued Guest,We would like to thank you for your appreciation and for giving us a perfect score.We hope your next visit will be just around the corner.

6/10 Okay

Florian-Patrick

Liked: Cleanliness
Simples Hotel, simple Ausstattung. Das Hotel und das Zimmer waren sauber und gepflegt. Wer nicht viel erwartet wird auch nicht enttäuscht. In direkter Nähe zum Strand und der schönen Promenade. Das Personal ist nett und hilfsbereit.
Stayed 2 nights in Oct 2023
Response from Hotel AVRA - Managment & Staff on 27 Oct 2023
Dear Guest,Thank you for sharing your thoughts about your recent stay at our hotel. We appreciate your straightforward feedback.We're glad to hear that you found our hotel and room to be clean and well-maintained. Maintaining a clean and comfortable environment for our guests is a top priority for us.As you mentioned, our hotel is designed to provide simple and straightforward facilities, and we're delighted to hear that our proximity to the beach and the beautiful promenade added to your experience.Our staff takes great pride in providing friendly and helpful service, and it's wonderful to hear that their efforts were appreciated.Your honest review is valuable to us, and we aim to continually improve to meet and exceed our guests' expectations. If there are specific areas in which we can enhance our services, please feel free to share your suggestions with us.We hope to have the pleasure of welcoming you back in the future. If you ever have any special requests or needs during your next stay, please do not hesitate to reach out to us.Warm regards,

8/10 Good

Dimitrios

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023
Response from Ξενοδοχείο ΑΥΡΑ on 27 Oct 2023
Αξιότιμε Επισκέπτη,Θα θέλαμε να σας ευχαριστήσουμε για την προτίμηση και τον χρόνο που αφιερώσατε για την αξιολόγηση της διαμονής σας.Θα χαρούμε να σας ξαναδούμε

2/10 Terrible

RODOLFO

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
Hotel molto rumoroso, stanze non pulite adeguatamente, asciugamani non cambiate per giorni.
Stayed 5 nights in Jul 2023
Response from Hotel AVRA Managment & Staff on 25 Sept 2023
Dear Guest,We appreciate you taking the time to share your feedback about your recent stay at our hotel. We value all guest comments and take them seriously.Upon reviewing your reservation and stay, our records indicate that you checked out of our hotel without settling the remaining balance for your stay. Unfortunately, you left without notifying us or settling the outstanding balance for the extra nights you have requested and we accepted by doing additional changes in our reservation schedule, which is essential for the smooth operation of our establishment. Additionally, you made negative remarks, such as cleanliness, which is not true, since we have everyday cleaning in all rooms and without any additional charge..It is essential to emphasize that guests who leave without any notification and/or without paying the remaining balance, certainly do help build trustworthy communication between establisment and guest and contribute to the industry-wide trend of hotels implementing non-refundable payment policies.

10/10 Excellent

Christos

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ευχάριστη διαμονή στην παραλία της Περαίας
Έμεινα δύο ημέρες σε δωμάτιο του δεύτερου ορόφου (premium double), το οποίο διέθετε ανακαινισμένο λουτρό. Είχε μερική θέα στη θάλασσα δηλαδή ανάμεσα στα κτήρια που μεσολαβούν καθώς το ίδιο το ξενοδοχείο δεν βρίσκεται ακριβώς πάνω στην παραλία. Έχει όμως άμεση πρόσβαση σε αυτήν (~20 μέτρα) για όποιον θέλει να βουτήξει. Το δωμάτιο ανταποκρίνεται στην περιγραφή και τις φωτογραφίες του διαδικτύου, είναι καθαρό και καλύπτει τις βασικές ανάγκες του ταξιδιώτη-παραθεριστή. Γενικά θεωρώ καλή την αναλογία τιμής ποιότητας και γι' αυτό δεν έχω κάποιο αρνητικό σχόλιο.
Stayed 2 nights in May 2023
Response from Ξενοδοχείο ΑΥΡΑ on 3 Jul 2023
Αξιότιμε Επισκέπτη,Σας ευχαριστούμε που αφιερώσατε χρόνο για να μοιραστείτε τα σχόλιά σας σχετικά με την πρόσφατη διαμονή σας στο ξενοδοχείο μας. Εκτιμούμε πολύ τη λεπτομερή κριτική σας και είμαστε ενθουσιασμένοι που μάθαμε ότι είχατε μια ευχάριστη εμπειρία συνολικά.Χαιρόμαστε που απολαύσατε τη διαμονή σας στο premium δίκλινο δωμάτιο μα. Η ομάδα μας εργάζεται σκληρά για να διασφαλίσει ότι τα δωμάτια είναι καθαρά, καλά συντηρημένα και ανταποκρίνονται στις προσδοκίες των επισκεπτών μας. Πιστεύουμε στη διαφάνεια και προσπαθούμε να παρέχουμε ακριβείς αναπαραστάσεις των καταλυμάτων μας.Κατανοούμε ότι η τοποθεσία μας, ενώ δεν βρίσκεται ακριβώς στην παραλία, προσφέρει μερική θέα στη θάλασσα και χαιρόμαστε που παρέχουμε άμεση πρόσβαση στην παραλία σε μικρή απόσταση. Είναι υπέροχο να ακούς ότι εκτιμήσατε την ευκολία και την εγγύτητα για όσους θέλουν να κάνουν μια βουτιά στη θάλασσα.Χαιρόμαστε που βρήκατε ικανοποιητική την σχέση τιμής-ποιότητας. Προσπαθούμε συνεχώς να προσφέρουμε ανταγωνιστικές τιμές, διατηρώντας παράλληλα υψηλό επίπεδο υπηρεσιών και ανέσεων. Τα θετικά σας σχόλια σχετικά με αυτήν την πτυχή είναι ενθαρρυντικά και μας παρακινούν να συνεχίσουμε την καλή δουλειά.Για άλλη μια φορά, σας ευχαριστούμε που μοιραστήκατε την εμπειρία σας μαζί μας. Ελπίζουμε να έχουμε την ευκαιρία να σας καλωσορίσουμε ξανά στο μέλλον και να σας προσφέρουμε μια άλλη ευχάριστη διαμονή.Τις καλύτερες ευχές

10/10 Excellent

GIOVANNI

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2023
Response from Hotel AVRA - Managment & Staff on 3 Jul 2023
Dear Valued Guest,Thank you for your perfect score! We appreciate your positive feedback and are delighted to hear that you had a great experience during your stay. We look forward to welcoming you back in the future.

10/10 Excellent

pietro

Travelled with partner
Ottimo rapporto qualità prezzo, posizione comoda per areoporto
Stayed 1 night in Apr 2023
Response from Hotel AVRA on 3 Jul 2023
Dear Valued Guest,Thank you for your wonderful review of our hotel. We are thrilled to hear that you found our property to be an excellent value for money. We strive to provide our guests with a comfortable and enjoyable stay without breaking the bank, so it's rewarding to know that we succeeded in meeting your expectations.Additionally, we are pleased that our convenient location near the airport added to the overall convenience of your stay. We understand the importance of accessibility, especially for travelers, and we're glad that our location worked well for you.Thank you again for your kind words. We hope to have the pleasure of welcoming you back on your future visits to the area.

10/10 Excellent

Christos

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Geweldig hotel, fijne ligging. Vriendelijk personeel. Wij gaan zeker nog een keer terug.
Stayed 2 nights in Feb 2023
Response from Hotel AVRA on 3 Jul 2023
Dear Valued Guest,Thank you for your fantastic review of our hotel. We are delighted to hear that you had a great experience during your stay and that you found our hotel to be great and in a nice location. We take pride in offering our guests a comfortable and enjoyable stay, and it's wonderful to know that we succeeded in doing so for you.Moreover, we are thrilled that our staff made a positive impression on you with their friendly and welcoming demeanor. Our team strives to provide exceptional service, and your kind words serve as a testament to their efforts.We truly appreciate your feedback, and we are honored that you plan to return to our hotel in the future. We look forward to welcoming you back and providing you with another enjoyable stay.

10/10 Excellent

DIMITRIOS

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Πολύ ωραία εξυπηρέτηση, ευχάριστη διαμονή, κοντά σε μέρος με αξέχαστη θέα και περιβάλλον.Συνιστάται ανεπιφύλακτα, για οποινδήποτε θα ήθελε ένα ωραίο και ευχάριστο περιβάλλον, εκτός της πόλης της Θεσσαλονίκης.
Stayed 3 nights in Oct 2022
Response from George Papagiannis on 18 Nov 2022
Αξιότιμε επισκέπτη,Θα θέλαμε να σε ευχαριστήσουμε για την θετική αξιολόγηση σου και τα ακόμη πιο θετικά σου σχόλια. Τέτοιο είδους σχόλια είναι η καλύτερη ανταμοιβή για ένα οικογενειακό ξενοδοχείο σαν το δικό μας που δίνει βάση στους τομείς που εκθειάζετε όπως είναι η καθαριότητα, τα σημεία ενδιαφέροντος, η ποιότητα των υπηρεσιών κτλ.Θα χαρούμε να σε ξαναδούμε στο ξενοδοχείο μας.Με εκτίμησηΤο προσωπικό και η διεύθυνση του Ξενοδοχείου Αύρα