Kassandra Palace Hotel & Spa

Photo gallery for Kassandra Palace Hotel & Spa

Primary image
Private beach, sun-loungers, beach umbrellas, beach towels
Private beach, sun-loungers, beach umbrellas, beach towels
Private beach, sun-loungers, beach umbrellas, beach towels
Indoor pool, outdoor pool, pool umbrellas, pool loungers

Overview of Kassandra Palace Hotel & Spa

VIP Access

Kassandra Palace Hotel & Spa

5.0 star property

3.7/5 Good

Guests rated this property 3.7/5 for cleanliness.

Popular amenities

  • On private beach
  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Spa

Cleaning and safety practices

  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitiser provided
  • Personal protective equipment
Map
Kriopigi, Kassandra, Central Macedonia, 63077

Explore the area

  • Popular LocationChaniotis Beach7 min drive
  • Popular LocationKalithea Beach9 min drive
  • Popular LocationTemple of Ammon Zeus12 min drive

VIP Access

Every VIP Access stay receives consistently high guest reviews and is hand-selected for quality.
  • Expect exceptional service
  • Extra savings and perks for Rewards members

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About this area

Kassandra

Located in Kassandra, Kassandra Palace Hotel & Spa is on a private beach. Pefkochori Pier and Thermal Spa Agia Paraskevi are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Chaniotis Beach and Kalithea Beach. Discover the area's water adventures with scuba diving, snorkelling and waterskiing nearby, or enjoy the great outdoors with mountain biking.

What's nearby

  • Chaniotis Beach - 7 min drive
  • Kalithea Beach - 9 min drive
  • Folklore Museum of Afitos - 11 min drive
  • Temple of Ammon Zeus - 12 min drive
  • Varkes Beach - 12 min drive

Getting around

  • Thessaloniki (SKG-Macedonia) - 63 min drive

Restaurants

  • Nefeli - 4 min drive
  • Ice Therapy - 4 min drive
  • Taverna Flegra - 4 min drive
  • Cockney Cafe - 4 min drive
  • Agora Beach - Greek kouzina & Beach bar - 5 min drive

About this property

Kassandra Palace Hotel & Spa

Hotel with private beach and full-service spa
Spend the day relaxing on Kassandra Palace Hotel & Spa's private sand beach or pampering yourself at the hotel's full-service spa.
Kassandra Palace Hotel & Spa offers 260 air-conditioned accommodations with a safe and complimentary bottles of water. Rooms open to furnished balconies. Flat-screen televisions come with satellite channels.

Bathrooms include a combined bath/shower unit with a rainfall showerhead, complimentary toiletries and hairdryers. This Kassandra hotel provides complimentary wireless Internet access. Housekeeping is provided on a daily basis.

A private beach and 2 outdoor tennis courts are featured at the hotel. An indoor pool, an outdoor pool and a children's pool are on site. Other recreational amenities include a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Kassandra Spa has 3 treatment rooms. Services include facials, body wraps, body scrubs and body treatments. The spa is equipped with a sauna, a spa tub and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy.

Awards and affiliations

Green/Sustainable Property
This property participates in Green Key (nogle), a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

Languages spoken

English, French, German, Greek, Russian

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Social distancing

Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • On-site parking available only on request
  • Free self-parking on site
  • Wheelchair-accessible parking available
  • 24-hour return airport shuttle (surcharge)

Food and drink

  • Buffet breakfast available for a fee daily 7 AM–11 AM: EUR 12 per person
  • 1 restaurant
  • 1 beach bar and 1 bar
  • Room service available
  • Coffee/tea in a common area

Restaurants on site

  • Main Restaurant
  • Magnolia Mediterranean
  • Nikkei Restaurant
  • Oasis Pool Bar
  • Palm Lobby Bar

Things to do

  • 2 outdoor tennis courts
  • Arcade/games room
  • Boat tours
  • Children's pool
  • Fitness centre
  • Full-service spa
  • Indoor pool
  • Outdoor pool
  • Playground
  • Sauna
  • Scooter/moped hire
  • Shopping
  • Steam room
  • Table tennis

Family friendly

  • Arcade/games room
  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • Free cots/infant beds
  • Free supervised childcare
  • Corner/local shop
  • Indoor pool
  • In-room childcare (surcharge)
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Fridge
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Lift
  • Front-desk safe
  • Gift shop/newsstand
  • Corner/local shop
  • Library

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance

Business services

  • Business centre
  • Conference space (3154 square feet)
  • A meeting room

Outdoors

  • Beach loungers
  • Beach umbrellas
  • Garden
  • Picnic area
  • Pool sunloungers
  • Pool umbrellas
  • Private beachfront location
  • Terrace

Spa

  • 3 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Facials
  • Hydrotherapy
  • Manicures and pedicures
  • Massages
  • Massage/treatment rooms
  • Sauna
  • Hot tub
  • Turkish bath/hammam

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Beach towels
  • Designated smoking areas
  • Fireplace in reception
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds

Bathroom

  • Free toiletries
  • Hairdryer
  • Rainfall showerhead
  • Shower/bath combination

Entertainment

  • Flat-screen TV
  • Satellite channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Free tea bags/instant coffee
  • Fridge

Outdoor space

  • Furnished balcony

More

  • Desk
  • Safe
  • Soundproofing

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - midnight
Express check-in
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Free cots (infant beds)

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 4.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: EUR 12 per person (approximately)
  • Airport shuttle fee: EUR 100 per vehicle (one way)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a smoke detector and window guards

We should mention

Cash transactions at this property cannot exceed EUR 500, due to national regulations; for further details, please contact the property using the information in the booking confirmation
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property
A car is not required for transport to and from this property

Property is also known as

Hotel Kassandra
Hotel Kassandra Palace
Kassandra Hotel
Kassandra Palace
Kassandra Palace Hotel
Kassandra Palace Hotel
Kassandra & Spa Kassandra
Kassandra Palace Hotel & Spa Hotel
Kassandra Palace Hotel & Spa Kassandra
Kassandra Palace Hotel & Spa Hotel Kassandra

Overall score and ratings

3.7

Good

Rating 5 - Excellent. 11 out of 41 reviews
5 - Excellent 27%
Rating 4 - Good. 15 out of 41 reviews
4 - Good 37%
Rating 3 - Okay. 9 out of 41 reviews
3 - Okay 22%
Rating 2 - Poor. 5 out of 41 reviews
2 - Poor 12%
Rating 1 - Terrible. 1 out of 41 reviews
1 - Terrible 2%

3.7/5

Cleanliness

4.0/5

Staff & service

3.3/5

Amenities

3.6/5

Property conditions & facilities

3.7/5

Eco-friendliness

5/5 Excellent

Stayed 12 nights in Aug 2021

2/5 Poor

Travelled with family
Liked: Staff & service, amenities
Disliked: Cleanliness
Cleanliness very low.
Stayed 3 nights in Aug 2021

3/5 Okay

Travelled with family
Liked: Cleanliness
Photos were very inaccurate as rooms were old and definitely not 5* quality. Bathroom needed upgrade and room wasn't comfortable - e.g. one chair in a double room. More like 2-3 star quality. We stayed in a far better 3* after this stay in the same region. Staff were harrassed looking at reception & not especially welcoming or helpful. Buffet staff & restaurant staff were good. Covid measures were reassuring - gloves, sanitiser and masks available. Beautiful pool and beach access and showers on beach. Kids pool and club and daily activities like Pilates. Overall it felt anonymous and utilitarian - not what I'd expect from 5*. Not bad value for a 3-4* experience but rooms did let it down.
Stayed 4 nights in Aug 2021

4/5 Good

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
NICOLE
Good
Stayed 4 nights in Jul 2021

4/5 Good

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2020

4/5 Good

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely place very friendly staff . Sea and scenery stunning. Food decent . Service was a bit slow but only because they were understaffed but those there worked amazingly hard . Did not want to come home .
Stayed 6 nights in Oct 2020

3/5 Okay

Travelled with partner
Disliked: Amenities, property conditions & facilities
Not 5 star hotel, but a great 3 star hotel. The staff is super hard working. The rooms and lobby are extremely dated. The pool and restaurant were recently updated and very nice- but an extreme contrast to your rooms. It was the most uncomfortable hotel room I had every stayed in. Double beds shoved together, threadbare towels, beach towels you had to use a laminated ticket to trade for them, the food at the restaurant was not up to a 5 star standard and over priced. No iron in the room and I had to ask for it and only allows 1 hour with it. Very weird. However the staff is soooo nice and the poolside and beach service are excellent. The sea water is nice and warm (bring water shoes big rocks) A good budget friendly option.
Stayed 6 nights in Sep 2020

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel staff was excellent the food was great f
The hotel staff was excellent the food was great for breakfast the beach was to die for
Stayed 2 nights in Jul 2020

5/5 Excellent

Liked: Cleanliness, staff & service
Stayed 4 nights in Sep 2019

3/5 Okay

Disliked: Cleanliness, staff & service, property conditions & facilities
Kassandra Palace´s rating as a five star hotel is questionable. It appears an old and moderately managed hotel. We stayed in their executive room. It did not appear as a five star hotel room that we expected. Simply, it was not comparable to rooms we remember from other five star hotels. For example, the room´s shower, furniture, and overall impression were appropriate to a 3+ rating. Further, the elevator is too old, small, slow, and requires a time to arrive. In our consideration, we overpaid our stay there. The hotel´s outside environment (e.g., green areas, beach) looks better and nice. Breakfast is very good.
Stayed 5 nights in Aug 2019