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"To be fair the building has great potential but needs a bit ( lot) of TLC & money to upgrade rooms & public areas. The room was kept as clean as it could be but was tired. "

"Staff very friendly. Food good value.lovely break"

"It was okey, I stayed just one night is not enough time but the staff it's attentive and so kind."

"Good location, but very tired and dated hotel. Breakfast poor and basic. Disappointing for the price paid."

"Excellent full English breakfast with great coffee and some fruit juices. Very cheerful and friendly staff. Booking in was easy and parking was £6 per day, paid inside reception. (Only rip-off with this hotel chain.)"

"Location not ideal and trying to pay for parking via RingGo was a bit of a nightmare! Nice breakfast the following day. "

"Dukes head is a a grand building. The hotel is beautifully decorated and extremely clean. Our room was lovely, clean and comfortable. Restaurant was friendly and food excellent quality and value. Self service style breakfast had everything you would need. A variety of big name shops within easy walking distance as was the harbour area."

"A little dated now in all fairness. Shower was warm, no pressure. Decor dated but still so very retro. Could do with a freshen up. Very clean, attentive staff and I would still stay again. I'm not a picky person at all and still slept very well. Great location and plenty of parking. "

"No aircon controller in room, if it required changes someone had to come up and make the adjustment via a remote they brought with them and took it again when they left, so either you suffered a too hot or too cold room "