Title: Iberostar Heritage Grand Mencey Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&selected=17496&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Iberostar Heritage Grand Mencey Travelers recharge with rejuvenating spa treatments and savor delicious breakfasts while surrounded by lush gardens at this tranquil retreat ## Photo gallery for Iberostar Heritage Grand Mencey ![Exterior - Iberostar Heritage Grand Mencey (Santa Cruz de Tenerife)](https://images.trvl-media.com/lodging/1000000/20000/17500/17496/521d09f4.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Property video](https://mediaim.expedia.com/video/5CE9271FE4B2397E89B94FCEB9271216/b995c2f8-ccaa-4686-96d8-c465f74cea96-thumbnail.jpg?impolicy=resizecrop&rw=1280) ![Couples treatment room(s), sauna, hot tub, steam room, body treatments - Iberostar Heritage Grand Mencey (Santa Cruz de Tenerife)](https://images.trvl-media.com/lodging/1000000/20000/17500/17496/c1a83a10.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Reception - Iberostar Heritage Grand Mencey (Santa Cruz de Tenerife)](https://images.trvl-media.com/lodging/1000000/20000/17500/17496/ea43a0f2.jpg?impolicy=resizecrop&rw=297&ra=fit) ![4 restaurants, breakfast, lunch, dinner served; international cuisine - Iberostar Heritage Grand Mencey (Santa Cruz de Tenerife)](https://images.trvl-media.com/lodging/1000000/20000/17500/17496/d5defaf4.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies At Iberostar Heritage Grand Mencey, travelers find tranquility and luxury. Start the day with a rejuvenating breakfast, then unwind with yoga or Pilates at the health club. Relax by the outdoor pool or indulge in treatments at SPA Sensations. VIP Access ## Reviews 9.2 Wonderful ## Popular amenities - Free Wi-Fi - Restaurant £153 includes taxes & fees 1 Feb - 2 Feb VIP Access ### Get more when you're a member - Save 15% or more on select VIP Access properties when you reach Silver tier or above - Experience top-rated quality and exceptional service - Get an in-stay perk at select properties, plus free room upgrades, early check-in, and late check-out when available [Learn more](https://www.expedia.co.uk/lp/b/vipaccess) ## Room options ### Check availability for these dates Tonight [Jan 12 - Jan 13](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-12&endDate=2026-01-13&selected=17496&PinnedHotelID=17496&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-12&endDate=2026-01-13&selected=17496&PinnedHotelID=17496&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Jan 13 - Jan 14](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-13&endDate=2026-01-14&selected=17496&PinnedHotelID=17496&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-13&endDate=2026-01-14&selected=17496&PinnedHotelID=17496&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Jan 16 - Jan 18](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-16&endDate=2026-01-18&selected=17496&PinnedHotelID=17496&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-16&endDate=2026-01-18&selected=17496&PinnedHotelID=17496&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Jan 23 - Jan 25](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-23&endDate=2026-01-25&selected=17496&PinnedHotelID=17496&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-23&endDate=2026-01-25&selected=17496&PinnedHotelID=17496&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 9 of 9 rooms ### View all photos for Double Room ![Minibar, in-room safe, individually decorated, individually furnished](https://images.trvl-media.com/lodging/1000000/20000/17500/17496/e306c36f.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Double Room 8.0 Very good 22 reviews ### Highlights Balcony Soundproofed Individually furnished Individually decorated Air conditioning Free rollaway/extra beds Free cots/infant beds HDTV - 334 sq ft - City view - Sleeps 3 - 1 King Bed OR 2 Single Beds ### View all photos for Double Room (with Garden) ![Minibar, in-room safe, individually decorated, individually furnished](https://images.trvl-media.com/lodging/1000000/20000/17500/17496/24c2dd02.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Double Room (with Garden) 9.0 Wonderful 18 reviews ### Highlights Balcony Soundproofed Individually furnished Individually decorated Air conditioning Free rollaway/extra beds Free cots/infant beds HDTV - 334 sq ft - Sleeps 3 - 1 King Bed OR 2 Large Single Beds ### View all photos for Double Room Single Use ![Minibar, in-room safe, individually decorated, individually furnished](https://images.trvl-media.com/lodging/1000000/20000/17500/17496/e306c36f.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Double Room Single Use 10.0 Exceptional 3 reviews ### Highlights Balcony Soundproofed Individually furnished Individually decorated Air conditioning Free rollaway/extra beds HDTV Private bathroom - 334 sq ft - City view - Sleeps 1 - 1 King Bed OR 2 Single Beds ### View all photos for Junior Suite ![Junior Suite | Minibar, in-room safe, individually decorated, individually furnished](https://images.trvl-media.com/lodging/1000000/20000/17500/17496/18ec3800.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Suite 7.4 Good 3 reviews ### Highlights Soundproofed Individually furnished Individually decorated Private indoor hot tub Air conditioning Free rollaway/extra beds Free cots/infant beds HDTV - 484 sq ft - Sleeps 3 - 1 King Bed OR 2 Single Beds ### View all photos for Double Room, Garden View (single use) ![Minibar, in-room safe, individually decorated, individually furnished](https://images.trvl-media.com/lodging/1000000/20000/17500/17496/24c2dd02.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Double Room, Garden View (single use) 9.0 Wonderful 2 reviews ### Highlights Balcony Soundproofed Individually furnished Individually decorated Air conditioning Free rollaway/extra beds HDTV Private bathroom - 388 sq ft - Sleeps 1 - 1 King Bed OR 2 Single Beds ### View all photos for Superior Double Room ![Superior Double Room | Minibar, in-room safe, individually decorated, individually furnished](https://images.trvl-media.com/lodging/1000000/20000/17500/17496/f9c3314e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Double Room 8.0 Very good 5 reviews ### Highlights Soundproofed Individually furnished Individually decorated Air conditioning Free rollaway/extra beds Free cots/infant beds HDTV Private bathroom - 312 sq ft - City view - Sleeps 2 - 1 King Bed OR 2 Single Beds ### View all photos for Suite ![Suite | Minibar, in-room safe, individually decorated, individually furnished](https://images.trvl-media.com/lodging/1000000/20000/17500/17496/87334914.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite 10.0 Exceptional 2 reviews ### Highlights Soundproofed Individually furnished Individually decorated Air conditioning Free rollaway/extra beds Free cots/infant beds HDTV Separate bedroom - 549 sq ft - 1 bedroom - City view - Sleeps 3 - 1 Queen Bed ### View all photos for Family Room ![Minibar, in-room safe, individually decorated, individually furnished](https://images.trvl-media.com/lodging/1000000/20000/17500/17496/w8832h5889x0y0-8ea901da.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Room ### Highlights Balcony Soundproofed Individually furnished Individually decorated Air conditioning Free rollaway/extra beds Free cots/infant beds HDTV - 484 sq ft - Sleeps 4 - 1 King Bed OR 2 Single Beds ### View all photos for Family Room (2 Adults & 1 Child) ![Minibar, in-room safe, individually decorated, individually furnished](https://images.trvl-media.com/lodging/1000000/20000/17500/17496/w8832h5889x0y0-8ea901da.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Room (2 Adults & 1 Child) 8.0 Very good 1 review ### Highlights Balcony Soundproofed Individually furnished Individually decorated Air conditioning Free cots/infant beds HDTV Separate bedroom - 484 sq ft - 1 bedroom - City view - Sleeps 3 - 1 King Bed OR 2 Single Beds ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. 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[Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FSanta-Cruz-De-Tenerife-Hotels-Iberostar-Heritage-Grand-Mencey.h17496.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FSanta-Cruz-De-Tenerife-Hotels-Iberostar-Heritage-Grand-Mencey.h17496.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C28.47444%2C-16.25332&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=EKN-ikIOsMULuLtC7WS8IUhMJzQ=) Calle Doctor Jose Naveiras, 38, Santa Cruz de Tenerife, Tenerife, 38004 #### What's nearby - Rambla de Santa Cruz \- 2 min walk \- 0.1 miles - Garcia Sanabria Park \- 2 min walk \- 0.1 miles - Canarias Regional Military Museum \- 8 min walk \- 0.5 miles - Plaza de Espana \- 13 min walk \- 0.7 miles - Tenerife Auditorium \- 3 min drive \- 1.4 miles #### Getting around - Chimisay - 11 min drive - Tenerife (TFS-Tenerife South) - 48 min drive #### Restaurants - ‪Bar-Terraza Parque García Sanabria - ‬5 min walk - ‪Kiosko Numancia - ‬4 min walk - ‪La SQuina - ‬5 min walk - ‪Iballa Cocktail Bar - ‬1 min walk - ‪Kon-Tiki - ‬1 min walk ## About this property ### Iberostar Heritage Grand Mencey Luxury hotel near Tenerife Auditorium Take advantage of a poolside bar, a terrace and a garden at Iberostar Heritage Grand Mencey. Treat yourself to a body treatment, a massage or a facial at Spa Sensations, the on-site spa. At the 4 on-site restaurants, enjoy breakfast, lunch, dinner, children's meals and international cuisine. Yoga classes and Pilates classes are offered at the health club; Iberostar Heritage Grand Mencey also has dry cleaning/laundry services, 2 bars and a business centre. Free in-room WiFi, with a speed of 25+ Mbps, is available to all guests, along with a steam room and a sauna. Other perks include: - An outdoor pool - Buffet breakfast (surcharge), express check-out and express check-in - A porter/bellboy, multilingual staff and 9 meeting rooms - A reception hall, a water dispenser and laundry services - Guest reviews say great things about the breakfast and helpful staff Room features All 261 individually furnished rooms have comforts such as laptop-friendly workspaces and air conditioning, in addition to amenities such as free WiFi and safes. Other conveniences in all rooms include: - Recycling and LED light bulbs - Bathrooms with eco-friendly toiletries and baths or showers - HDTVs with satellite channels - Coffee/tea makers, daily housekeeping and desks ## Similar properties ![Outdoor pool, pool umbrellas, pool loungers](https://images.trvl-media.com/lodging/33000000/32720000/32716500/32716496/w5748h3835x5y5-96a2d952.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Atlantic Mirage Suites & SPA - Adults Only Puerto de la Cruz - Pool - Spa - Free Wi-Fi - Restaurant 9.4 Exceptional 337 reviews £136 includes taxes & fees 15 Jan - 16 Jan [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-15&endDate=2026-01-16&selected=32716496&PinnedHotelID=32716496&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/2000000/1220000/1216900/1216803/401815da.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Iberostar Selection Anthelia Costa Adeje - Pool - Hot tub - All-inclusive - Spa 9.4 Exceptional 852 reviews £359 includes taxes & fees 3 Feb - 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Available in all rooms: Free WiFi - In-room WiFi speed: 25+ Mbps - Available in some public areas: Free WiFi and wired internet ### Parking and transport - Offsite parking available (EUR 12 per day) - Limited on-site parking - Wheelchair-accessible parking available - Onsite parking includes off-street options ### Food and drink - Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: EUR 20 to 30 for adults and EUR 20 to 30 for children - 2 bars/lounges - 4 restaurants - A poolside bar - Snack bar/deli ### Restaurants on site - Los Laureles - Los Menceyes - Restaurante Kon·Tiki - Restaurante Papa Negra ### Things to do - Full-service spa - Health club - Outdoor pool - Piano - Pilates classes - Sauna - Steam room - Yoga classes ### Family friendly - Laundry facilities - Outdoor pool - Snack bar/deli - Soundproofed rooms ### Conveniences - 24-hour front desk - ATM - Laundry facilities - Luggage storage - Safe at front desk - Water dispenser ### Guest services - Change of bedsheets (on request) - Change of towels on request - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Multilingual staff - Porter/bellhop - Tour and ticket assistance - Wedding services ### Business services - 9 meeting rooms - Business centre - Conference centre ### Outdoors - Garden - Terrace ### Full-service spa - 6 treatment rooms - Body scrubs - Body wraps - Couples treatment rooms - Facials - Hot tub - Manicures/pedicures - Massage - Sauna - Spa open daily - Steam room ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - 1 accessible parking space - Lift (279 centimetre wide door) - Stair-free path to entrance - Visual alarms in hallways - Well-lit path to entrance - Wheelchair accessible (may have limitations) - Wheelchair-accessible business centre - Wheelchair-accessible gym - Wheelchair-accessible lounge - Wheelchair-accessible parking - Wheelchair-accessible path to lift - Wheelchair-accessible pool - Wheelchair-accessible public bathroom - Wheelchair-accessible restaurant - Wheelchair-accessible spa ### More - 1 building - 100% renewable energy - 4 floors - Annual offsets purchased for at least 10% of carbon footprint - At least 10% of profits reinvested in community and sustainability - At least 80% lighting from LEDs - At least 80% organic food - Banquet hall - Built in 1950 - Comprehensive food waste policy - Comprehensive recycling policy - Designated smoking areas - Double-glazed windows - Humane treatment of captive wild animals - Local artist showcase - Local culture and ecosystem education - Locally-owned and organised tours and activities - Reception hall - Vegan dining options - Vegetarian breakfast available - Vegetarian dining options - Water dispenser usage encouraged ## Room amenities ### Bedroom - Bedsheets provided ### Bathroom - Bathtub or shower - Dressing gowns - Free toiletries - Hair dryer - Private bathroom - Slippers - Towels provided ### Entertainment - HDTV with satellite channels ### Food and drink - Coffee/tea maker - Limited room service - Minibar ### More - Air conditioning - Bulk dispensers for toiletries - Desk - Eco-friendly toiletries - Energy-saving switches in guestrooms - Individual decor - Individual furnishings - Laptop workspace - LED lighting - Phone - Recycling - Safe - Soundproofed rooms - Water-efficient showers - Water-efficient toilets ## Policies ### Check-in Check-in start time: 3:00 PM; check-in end time: anytime Express check-in available Minimum check-in age - 18 ### Check-out Check-out before noon Express check-out available ### Special check-in instructions Front desk staff will greet guests on arrival at the property For any questions, please contact the property using the information on the booking confirmation Information provided by the property may be translated using automated translation tools This property enforces a smart-casual dress code at all restaurants, which includes long trousers for men. Shorts, swimming costumes, sleeveless clothing, flip-flops are not permitted and closed shoes are required. This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required. ### Access methods Staffed front desk ### Pets Pets not allowed (service animals are welcome, and are exempt from fees) ### Children and extra beds Children are welcome 2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room ### Payment types at the property ## Important information ### Optional extras - Fee for buffet breakfast: approximately EUR 20 to 30 for adults and EUR 20 to 30 for children - Nearby parking fee: EUR 12 per day (66 ft away) - Facilities fee: EUR 20 per person, per day and includes use of: spa The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates) This property accepts credit cards, debit cards and cash Safety features at this property include a smoke detector This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room This property is professionally cleaned Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property Property Registration Number H-38-4-0000005 If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using the information in the booking confirmation Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation Only registered guests are allowed in the guestrooms ### Property is also known as Grand Hotel Mencey Hotel Iberostar Mencey Iberostar Heritage Mencey Iberostar Grand Hotel Mencey Santa Cruz de Tenerife Iberostar Grand Mencey Iberostar Heritage Grand Mencey Hotel Iberostar Hotel Grand Mencey Iberostar Hotel Mencey Iberostar Mencey Iberostar Mencey Grand Hotel Iberostar Grand Hotel Mencey Tenerife/Santa Cruz De Tenerife Iberostar Heritage Grand Mencey Santa Cruz de Tenerife Iberostar Heritage Grand Mencey Hotel Santa Cruz de Tenerife Iberostar Heritage Grand Mencey Tenerife/santa Cruz De Tenerife ## Frequently asked questions ### Does Iberostar Heritage Grand Mencey have a pool? ### How much does it cost to stay at Iberostar Heritage Grand Mencey? ### Is Iberostar Heritage Grand Mencey pet-friendly? ### How much is parking at Iberostar Heritage Grand Mencey? ### What time is check-in at Iberostar Heritage Grand Mencey? ### What time is check-out at Iberostar Heritage Grand Mencey? ### Where is Iberostar Heritage Grand Mencey located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Iberostar Heritage Grand Mencey Reviews 9.2 ### Wonderful All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 9.6 Cleanliness ### 9.0 Location ### 9.2 Staff & service ### 9.0 Eco-friendliness ### 9.2 Property conditions & facilities 10 - Excellent 701 8 - Good 230 6 - Okay 52 4 - Poor 15 2 - Terrible 6 ## Reviews ### 10/10 Excellent #### Martin James 28 Dec 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities A beautiful hotel in a lovely setting. ##### Martin James Stayed 5 nights in Dec 2025 ### 10/10 Excellent #### Gordon 22 Dec 2025 Liked: Cleanliness, amenities, property conditions & facilities Wonderful clean room and very helpful staff. Spa and treatments excellent, pool great, ccannot wait to return ##### Gordon Stayed 5 nights in Dec 2025 ### 10/10 Excellent #### Isabelle 21 Oct 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great location and hotel ##### Isabelle Stayed 1 night in Oct 2025 ### 10/10 Excellent #### JOSEPH 3 Dec 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Everything was first class from checking in to checking out. ##### JOSEPH Stayed 3 nights in Nov 2025 ### 10/10 Excellent #### Cheryl Eileen 2 Dec 2025 Liked: Cleanliness, amenities, property conditions & facilities Lovely staff as always! ##### Cheryl Eileen Stayed 1 night in Dec 2025 ### 8/10 Good #### CLIFFORD 17 Nov 2025 Liked: Cleanliness, amenities, property conditions & facilities Room and entire facility was spotless. Staff very helpful. ![](https://a.travel-assets.com/ugc/hotel-reviews/d42e0152-d855-4321-be5c-eedc8b352cb4-1763368339713.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/b44e2304-4c6e-4148-bd42-6f3ea1475fac-1763368338005.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### CLIFFORD Stayed 1 night in Nov 2025 ### 10/10 Excellent #### Richard 14 Aug 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Loved the spa at this hotel, a wonderful stay ##### Richard Stayed 2 nights in Aug 2025 ### 10/10 Excellent #### Pratik 15 Oct 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Amazing service ##### Pratik Stayed 5 nights in Aug 2025 ### 10/10 Excellent #### Kit 4 Jul 2025 Liked: Cleanliness, amenities, property conditions & facilities Beautiful place, good food, staff were brilliant ##### Kit Stayed 5 nights in Jun 2025 ### 8/10 Good #### Veronica 27 Jun 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Love this hotel ##### Veronica Stayed 1 night in Jun 2025 ### 8/10 Good #### Darryl 17 Nov 2025 Liked: Cleanliness, property conditions & facilities Disappointed that they charge for plain water in the restaurants. Not sparkling, bottled or specialty water, but just water. ##### Darryl Stayed 1 night in Nov 2025 ### 8/10 Good #### Gregorio 14 Oct 2025 Liked: Cleanliness, property conditions & facilities Very good ##### Gregorio Stayed 10 nights in Oct 2025 ### 10/10 Excellent #### Marisel 7 Oct 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Everything! ##### Marisel Stayed 3 nights in Aug 2025 ### 10/10 Excellent #### Richard 12 Sept 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities What a beautiful place to stay. Nothing was to much trouble from the staff. Everyone has been so help and friendly and hard working. This hotel have been nothing short of outstanding. ![](https://a.travel-assets.com/ugc/hotel-reviews/0a1280df-7bb7-4202-b2d9-61d4ddcabac5-1757689473600.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/b8fd42ed-e97f-43b0-a25f-cc6cd2a41238-1757689473912.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/927483e9-2bd7-4fd0-ab6a-d579fd3c5243-1757689473338.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Richard Stayed 4 nights in Sep 2025 ### 10/10 Excellent #### Astrid 13 Jul 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Nice hotel, close to park ans centrally located. Friendly staff. ##### Astrid Stayed 3 nights in Jul 2025 ### 10/10 Excellent #### Gerrit 17 May 2025 Liked: Cleanliness, staff & service, property conditions & facilities Beautiful hotel and surrounding ##### Gerrit Stayed 2 nights in May 2025 ### 10/10 Excellent #### Bruce 4 May 2025 Liked: Cleanliness, staff & service, property conditions & facilities great hotel. great location ##### Bruce Stayed 1 night in Apr 2025 ### 10/10 Excellent #### Julio 28 May 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort This place is amazing. ##### Julio Stayed 4 nights in May 2025 ### 10/10 Excellent #### Romy van 29 Jul 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Truly the best experience ##### Romy van Stayed 3 nights in Jul 2025 ### 10/10 Excellent #### ADOLFO 3 Jul 2025 Liked: Cleanliness, staff & service, room comfort #### Best hotel in Sta Cruz Excellent hotel. Great Gym/SPA facility. Special mention to breakfast team such as Julio and Ernesto among other. Overall best option in Sta Cruz. ##### ADOLFO Stayed 9 nights in Jun 2025 ### 10/10 Excellent #### Yunia 15 Jul 2025 Liked: Cleanliness, staff & service, property conditions & facilities It was great ##### Yunia Stayed 5 nights in Jul 2025 ### 8/10 Good #### Christian 21 Jan 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Perfect to stay a couple of days, excellent hotel and nice city ##### Christian Stayed 3 nights in Jan 2025 ### 10/10 Excellent #### Denise 7 Feb 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Beautiful hotel, excellent service and good food ##### Denise Stayed 3 nights in Feb 2025 ### 10/10 Excellent #### Prakash 5 Aug 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Parking should have been included. Otherwise - great stay ##### Prakash Stayed 4 nights in Aug 2025 ### 10/10 Excellent #### Virgil 10 Oct 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities From the moment you walk through the front doors, elegance is everywhere you look. The staff is the most professional staff we've ever encountered ( and we've encountered a lot). The room was nice and the bed and pillows were very comfortable. We booked a balcony room that looked out over the outdoor dining area and pools. We included the breakfast and it's worth it...lots of choices for every taste. We didn't use any of the facilities because we booked tours everyday we were there, however if we'd chosen to stay in the hotel, there's tennis courts, indoor and outdoor pools, spa, sauna, massages, facials, bars restaurants. There's a huge botanical garden across the street that's worth a stroll. Absolutely worth the price. ##### Virgil Stayed 4 nights in Oct 2025 ## Expedia's Latest Trends ### Hotels > [Barceló Tenerife Royal Level](https://www.expedia.co.uk/San-Miguel-De-Abona-Hotels-Barcelo-Tenerife-Royal-Level.h69392027.Hotel-Information) > > [Hotel Best Semiramis](https://www.expedia.co.uk/Puerto-De-La-Cruz-Hotels-Hotel-Best-Semiramis.h2335300.Hotel-Information) > > [Hotel Best Tenerife](https://www.expedia.co.uk/Arona-Hotels-Hotel-Best-Tenerife.h2689848.Hotel-Information) > > [Granada Park](https://www.expedia.co.uk/Arona-Hotels-Apartamentos-Granada-Park.h68817043.Hotel-Information) > > [BLUESEA Interpalace](https://www.expedia.co.uk/Puerto-De-La-Cruz-Hotels-Hotel-Blue-Sea-Interpalace.h1321349.Hotel-Information) > > [HC Hotel Magec](https://www.expedia.co.uk/Puerto-De-La-Cruz-Hotels-HC-Hotel-Magec.h1431112.Hotel-Information) > > [Grand Muthu Golf Plaza Hotel](https://www.expedia.co.uk/San-Miguel-De-Abona-Hotels-Grand-Muthu-Golf-Plaza-Hotel.h2393208.Hotel-Information) > > [H10 Las Palmeras](https://www.expedia.co.uk/Arona-Hotels-H10-Las-Palmeras.h913008.Hotel-Information) > > [Gara Suites Golf & SPA](https://www.expedia.co.uk/Arona-Hotels-Gara-Suites-Golf-SPA.h30947551.Hotel-Information) > > [Sir Anthony Hotel](https://www.expedia.co.uk/Arona-Hotels-Sir-Anthony-Hotel.h23293.Hotel-Information) > > [The Ritz-Carlton Tenerife, Abama](https://www.expedia.co.uk/Guia-De-Isora-Hotels-The-Ritz-Carlton.h1338023.Hotel-Information) > > [Sol Tenerife](https://www.expedia.co.uk/Arona-Hotels-Sol-Tenerife.h69125.Hotel-Information) > > [Tenerife Royal Gardens](https://www.expedia.co.uk/Arona-Hotels-Tenerife-Royal-Gardens.h20297003.Hotel-Information) > > [H10 Conquistador](https://www.expedia.co.uk/Arona-Hotels-H10-Conquistador.h1385692.Hotel-Information) > > [Barceló Tenerife](https://www.expedia.co.uk/San-Miguel-De-Abona-Hotels-Barcelo-Tenerife.h2466992.Hotel-Information) > > [Spring Hotel Bitácora](https://www.expedia.co.uk/Arona-Hotels-Spring-Hotel-Bitacora.h1146317.Hotel-Information) > > [Hotel Villa Mandi Golf Resort](https://www.expedia.co.uk/Arona-Hotels-Hotel-Villa-Mandi-Golf-Resort.h34169419.Hotel-Information) > > [Parque Santiago 2 apartment number 410 sea view](https://www.expedia.co.uk/Arona-Hotels-Playa-Las-Americas-Apartamento-Com-Vista-Para-O-Mar-No-Parque-Santiago-2.h27446232.Hotel-Information) > > [Spring Hotel Vulcano](https://www.expedia.co.uk/Arona-Hotels-Spring-Hotel-Vulcano.h692004.Hotel-Information) > > [Santa Barbara Golf And Ocean Club](https://www.expedia.co.uk/San-Miguel-De-Abona-Hotels-Santa-Barbara-Golf-And-Ocean-Club.h2343080.Hotel-Information) > > [BLUESEA Costa Jardín Spa](https://www.expedia.co.uk/Puerto-De-La-Cruz-Hotels-Blue-Sea-Costa-Jardin-Spa.h1828307.Hotel-Information) > > [Cleopatra Palace Hotel](https://www.expedia.co.uk/Arona-Hotels-Cleopatra-Palace-Hotel.h527435.Hotel-Information) > > [ Pierre & Vacances Resort Fuerteventura OrigoMare](https://www.expedia.co.uk/La-Oliva-Hotels-Pierre-Vacances-Fuerteventura-Origomare.h7726198.Hotel-Information) > > [Club La Santa - all sports inclusive](https://www.expedia.co.uk/Tinajo-Hotels-Club-La-Santa-All-Sports-Inclusive.h10481064.Hotel-Information) > > [Apartamentos Casablanca](https://www.expedia.co.uk/Puerto-De-La-Cruz-Hotels-Apartamentos-Casablanca.h1901335.Hotel-Information) > > [FERGUS Puerto de la Cruz](https://www.expedia.co.uk/Puerto-De-La-Cruz-Hotels-Smy-Puerto-De-La-Cruz.h112363.Hotel-Information) > > [Bahia Principe Fantasia Tenerife - All Inclusive](https://www.expedia.co.uk/San-Miguel-De-Abona-Hotels-Bahia-Principe-Fantasia-Tenerife-All-Inclusive.h21628653.Hotel-Information) > > [Vanilla Garden Boutique Hotel - Adults Only](https://www.expedia.co.uk/Arona-Hotels-Vanilla-Garden-Boutique-Hotel-Adults-Only.h19471095.Hotel-Information) > > [TUI MAGIC LIFE Fuerteventura](https://www.expedia.co.uk/Pajara-Hotels-TUI-Magic-Life-Fuerteventura.h3135924.Hotel-Information) ---