Title: Hotel Beatriz Costa & Spa Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Hotel Beatriz Costa & Spa Ocean views complement this family-friendly hotel where guests enjoy poolside drinks, outdoor swimming, mini golf, and easy access to shopping and dining ## Photo gallery for Hotel Beatriz Costa & Spa ![View from room - Hotel Beatriz Costa & Spa (Teguise)](https://images.trvl-media.com/lodging/2000000/1150000/1148100/1148069/f27b43d5.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Interior detail - Hotel Beatriz Costa & Spa (Teguise)](https://images.trvl-media.com/lodging/2000000/1150000/1148100/1148069/d0a0cbcb.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Property entrance - Hotel Beatriz Costa & Spa (Teguise)](https://images.trvl-media.com/lodging/2000000/1150000/1148100/1148069/2a62e2ff.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Interior - Hotel Beatriz Costa & Spa (Teguise)](https://images.trvl-media.com/lodging/2000000/1150000/1148100/1148069/3bd3db52.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Lobby - Hotel Beatriz Costa & Spa (Teguise)](https://images.trvl-media.com/lodging/2000000/1150000/1148100/1148069/1fcb2656.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Hotel Beatriz Costa & Spa offers a family-friendly retreat by the ocean with multiple outdoor pools, including a children's pool with sun loungers. Enjoy mini golf, spa massages, drinks at the poolside bar, and attentive staff who consistently impress. ## Reviews 7.8 Good ## Popular amenities - All-inclusive - Spa - Parking included - Free Wi-Fi - Restaurant £149 includes taxes & fees 10 Mar - 11 Mar ## Room options ### Check availability for these dates Tonight [Feb 17 - Feb 18](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-17&endDate=2026-02-18&selected=1148069&PinnedHotelID=1148069&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-17&endDate=2026-02-18&selected=1148069&PinnedHotelID=1148069&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Feb 18 - Feb 19](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-18&endDate=2026-02-19&selected=1148069&PinnedHotelID=1148069&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-18&endDate=2026-02-19&selected=1148069&PinnedHotelID=1148069&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Feb 20 - Feb 22](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-20&endDate=2026-02-22&selected=1148069&PinnedHotelID=1148069&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-20&endDate=2026-02-22&selected=1148069&PinnedHotelID=1148069&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Feb 27 - Mar 1](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-27&endDate=2026-03-01&selected=1148069&PinnedHotelID=1148069&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-27&endDate=2026-03-01&selected=1148069&PinnedHotelID=1148069&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds 3+ beds Showing 6 of 6 rooms ### View all photos for Twin Room Single Use ![In-room safe, desk, bed sheets](https://images.trvl-media.com/lodging/2000000/1150000/1148100/1148069/95038fe9.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Twin Room Single Use 8.0 Very good 6 reviews ### Highlights Balcony Air conditioning Connecting rooms available Plasma TV Bidet Hairdryer Deep-soaking bath Private bathroom - Garden view - 334 sq ft - Sleeps 1 - 1 Single Bed ### View all photos for Double or Twin Room, Balcony ![View from room](https://images.trvl-media.com/lodging/2000000/1150000/1148100/1148069/9a8cca54.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Double or Twin Room, Balcony 8.0 Very good 10 reviews ### Highlights Balcony Air conditioning Connecting rooms available Plasma TV Bidet Hairdryer Deep-soaking bath Private bathroom - Garden view - 334 sq ft - Sleeps 3 - 2 Single Beds OR 1 Double Bed ### View all photos for Junior Suite, Balcony ![View from room](https://images.trvl-media.com/lodging/2000000/1150000/1148100/1148069/9a8cca54.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Suite, Balcony 10.0 Exceptional 5 reviews ### Highlights Balcony Air conditioning Connecting rooms available Plasma TV Bidet Hairdryer Deep-soaking bath Private bathroom - Garden view - 646 sq ft - Sleeps 4 - 2 Single Beds and 1 Double Sofa Bed ### View all photos for Twin Room Single Use ![In-room safe, desk, bed sheets](https://images.trvl-media.com/lodging/2000000/1150000/1148100/1148069/0a47e898.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Twin Room Single Use ### Highlights Balcony Air conditioning Connecting rooms available Plasma TV Separate bedroom Bidet Hairdryer Deep-soaking bath - 1 bedroom - Sleeps 1 - 1 Single Bed ### View all photos for Superior Double or Twin Room, Balcony ![In-room safe, desk, bed sheets](https://images.trvl-media.com/lodging/2000000/1150000/1148100/1148069/0a47e898.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Double or Twin Room, Balcony ### Highlights Balcony Air conditioning Connecting rooms available Plasma TV Separate bedroom Deep-soaking bath Bidet Hairdryer - 1 bedroom - Sleeps 3 - 2 Single Beds OR 1 Double Bed ### View all photos for Superior Suite, Balcony ![In-room safe, desk, bed sheets](https://images.trvl-media.com/lodging/2000000/1150000/1148100/1148069/d1e60162.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Suite, Balcony ### Highlights Balcony Air conditioning Connecting rooms available Plasma TV Separate bedroom Bidet Hairdryer Deep-soaking bath - 1 bedroom - Sleeps 4 - 2 Single Beds and 1 Double Sofa Bed ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FTeguise-Hotels-Hotel-Beatriz-Costa-Spa.h1148069.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FTeguise-Hotels-Hotel-Beatriz-Costa-Spa.h1148069.Hotel-Information) ## About the area Located in Teguise, Hotel Beatriz Costa & Spa is next to a golf course and near the beach. While the natural beauty of Lanzarote Beaches and Playa de Matagorda can be enjoyed by anyone, those looking for an activity can explore Lanzarote Golf Resort. Travelling with kids? Consider AquaPark Costa Teguise and Go Karting San Bartolome. Scuba diving, snorkelling and windsurfing offer great chances to get out on the surrounding water, or you can seek out an adventure with hiking/biking trails nearby. [Visit our Teguise travel guide](https://www.expedia.co.uk/Teguise.dx5741) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C29.01071%2C-13.48871&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=sV_kTer_PLFle7ZWgFLp7eNfvko=) Calle Atalaya s/n, Costa Teguise, Teguise, Lanzarote, 35509 ### What's nearby - ![Paseo por la Playa de Famara, Lanzarote, Spain](https://images.trvl-media.com/place/553248635976496942/bc848c02-9289-4662-97ac-871246f1a4e3.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Lanzarote Beaches 15 min walk \- 0.8 miles - ![Las Cucharas Beach featuring a coastal town, a sandy beach and swimming](https://images.trvl-media.com/place/6274705/7409b763-14cd-4dbd-a191-4d6ff0aea312.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Las Cucharas Beach 17 min walk \- 0.9 miles - ![This was the highlight of our trip, from my perspective. Freezing water, but one of the best snorkelling experiences of my life. I highly recommend this place! #waterlust](https://images.trvl-media.com/place/5741/39a0352c-7852-4306-a939-8422530f8962.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Jablillo Beach 7 min drive \- 2.1 miles - Playa Los Charcos 15 min walk \- 0.8 miles - Playa Bastián 4 min drive \- 2.1 miles ### Getting around - Arrecife (ACE-Lanzarote) 20 min drive ### Restaurants - H10 Lanzarote Gardens 16 min walk - Popeyes 17 min walk - Restaurante El Bocadito 20 min walk - La Chimenea 17 min walk - Restaurant Bacchus 20 min walk ## About this property ### Hotel Beatriz Costa & Spa Upscale family-friendly hotel near Lanzarote Beaches An adjacent golf course, a poolside bar and a terrace are just a few of the amenities provided at Hotel Beatriz Costa & Spa. Active travellers can enjoy cycling at this hotel. Treat yourself to a massage, thalassotherapy or a body scrub at the on-site spa. At the 4 on-site restaurants, enjoy breakfast, lunch, dinner, light fare and a poolside location. In addition to shopping on-site and mini golf, guests can connect to free WiFi in public areas. Additional perks include: - 2 outdoor pools and a children's pool, along with sunloungers - Free self-parking - Bike hire, 2 outdoor tennis courts and a 24-hour front desk - ATM/banking services, a billiards/pool table and free newspapers - Guest reviews give top marks for the helpful staff Room features All 350 rooms have comforts such as air conditioning, in addition to amenities such as safes. More amenities include: - Deep-soaking baths, bidets and free toiletries - Balconies, daily housekeeping and desks ### All-inclusive details All-inclusive room rates at Hotel Beatriz Costa & Spa are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply). ## Similar properties ![9 outdoor pools, pool umbrellas, pool loungers](https://images.trvl-media.com/lodging/1000000/530000/526100/526068/ebab70e4.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Barcelo Lanzarote Active Resort Teguise - Pool - Breakfast included - All-inclusive - Spa 8.2 Very good 644 reviews £176 includes taxes & fees 24 Feb - 25 Feb [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-24&endDate=2026-02-25&selected=526068&PinnedHotelID=526068&HadPinnedHotel=true®ionId=-1&adults=2) ![Beach/ocean view](https://images.trvl-media.com/lodging/2000000/1150000/1148300/1148256/ee4a99dd.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Beatriz Playa & Spa Tías - Pool - All-inclusive - Spa - Kids’ pool 7.6 Good 284 reviews £176 includes taxes & fees 1 Mar - 2 Mar [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-01&endDate=2026-03-02&selected=1148256&PinnedHotelID=1148256&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool, pool umbrellas, pool loungers](https://images.trvl-media.com/lodging/2000000/1070000/1061200/1061167/0cf209c8.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel THB Lanzarote Beach Teguise - 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Available in all rooms: Internet access - Available in some public areas: Free WiFi ### Parking and transport - Street parking available - Free self parking on site - Limited on-site self parking ### Food and drink - 2 bars/lounges - 4 restaurants - A coffee shop/cafe - A poolside bar - Snack bar/deli ### Restaurants on site - Las Falapas ### Things to do - 18-hole adjacent golf course - 2 outdoor pools - 2 outdoor tennis courts - Arcade/game room - Bicycle rentals - Billiards/pool table - Books - Children's pool - Free children's club - Full-service spa - Health club - Library - Mini golf - Playground - Sauna - Shopping ### Family friendly - 2 outdoor pools - Arcade/game room - Children's games - Children's pool - Free children's club - Laundry facilities - Mini golf - Playground - Snack bar/deli ### Conveniences - 24-hour front desk - ATM - Free newspapers in lobby - Gift shop/newsstand - Laundry facilities - Luggage storage - Safe at front desk - Vending machine ### Guest services - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Proposal/romance packages - Tour and ticket assistance - Wedding services ### Business services - 10 meeting rooms - Business centre - Computer station - Conference centre (15,920 square foot of space) ### Outdoors - Garden - Pool loungers - Terrace ### Full-service spa - Ayurvedic treatments - Body scrubs - Body wraps - Facials - Hot tub - Hydrotherapy - Manicures/pedicures - Massage - Reflexology - Sauna - Spa open daily - Thalassotherapy - Turkish bath ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Lift - Wheelchair accessible (may have limitations) ### More - 1 building - 6 floors - Banquet hall - Built in 1995 - Designated smoking areas - Traditional architecture ## Room amenities ### Bedroom - Bedsheets provided ### Bathroom - Bathtub - Bidet - Free toiletries - Hair dryer - Towels provided ### Entertainment - Plasma TV ### More - Air conditioning - Connecting rooms available - Desk - Phone - Safe ## Policies ### Check-in Check-in start time: 3 PM; check-in end time: midnight Minimum check-in age - 18 ### Check-out Check-out before noon ### Special check-in instructions Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets Pets not allowed ### Children and extra beds Children are welcome ### Payment types at the property ## Important information ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards and cash Noise-free guestrooms cannot be guaranteed Safety features at this property include a smoke detector This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using the information in the booking confirmation Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on 31 December The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation Guests under 14 years old are not allowed in the spa ### Property is also known as Beatriz Costa Beatriz Costa Hotel Beatriz Hotel Hotel Beatriz Hotel Beatriz Costa Beatriz Costa Teguise Beatriz Hotel Lanzarote Hotel Beatriz Costa & Spa Lanzarote/Costa Teguise Hotel Beatriz Costa And Spa Hotel Beatriz Costa Costa Teguise Hotel Beatriz Costa Teguise Beatriz Costa & Spa Teguise Hotel Beatriz Costa & Spa Hotel Hotel Beatriz Costa & Spa Teguise Hotel Beatriz Costa & Spa Hotel Teguise ## Frequently asked questions ### Does Hotel Beatriz Costa & Spa have a pool? ### How much does it cost to stay at Hotel Beatriz Costa & Spa? ### Is Hotel Beatriz Costa & Spa pet-friendly? ### How much is parking at Hotel Beatriz Costa & Spa? ### What time is check-in at Hotel Beatriz Costa & Spa? ### What time is check-out at Hotel Beatriz Costa & Spa? ### Are there all-inclusive benefits at Hotel Beatriz Costa & Spa? ### Where is Hotel Beatriz Costa & Spa located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Hotel Beatriz Costa & Spa Reviews 7.8 ### Good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 8.0 Cleanliness ### 7.0 Location ### 8.2 Staff & service ### 7.4 Property conditions & facilities 10 - Excellent 78 8 - Good 117 6 - Okay 43 4 - Poor 22 2 - Terrible 13 ## Reviews ### 8/10 Good #### David 17 Dec 2025 Liked: Cleanliness, amenities, property conditions & facilities Large hotel in quiet part of quieter resort. Lots of space and sunbeds available. Room kept clean. Staff friendly to us. Nice Christmas decorations especially the tree. Food could be better but is fair for the price paid. Entertainment was more subdued (=good!) than on previous visits but a lot depends on clientele at time which is very different in Winter to August!! ##### David Stayed 14 nights in Nov 2025 ### 8/10 Good #### Christopher 10 Feb 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Hotel on the Hill Hotel is slightly away from Costa Teguise but atmospheric with huge foyer and reception rooms swimming pool big and heated and food good with plenty of choice. ##### Christopher Stayed 10 nights in Jan 2025 ### 8/10 Good #### Scott 27 Sept 2025 Liked: Staff & service There is much I like about his hotel. The staff are friendly and helpful and I also like the scale of the hotel which is colossal. I also enjoy the breakfast and dinner buffet and have never been stuck for something to eat. The location is set around a 20 min walk back from the beach front which again I quite like as it's quieter and more tranquil. The major downside are the rooms which are very dated and clearly were put together prior to the smartphone/tablet era judging by the décor and lack of connectivity. From what I gather some of the rooms have already been upgraded to more modern standards so clearly plans are afoot for an upgrade. ##### Scott Stayed 14 nights in Sep 2025 ### 8/10 Good #### andrew 13 May 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities a little far out, but be we walked to the shopps bars and resteraunts every day as we were breakfast only ##### andrew Stayed 14 nights in Apr 2024 ### 8/10 Good #### Matthew 10 Jul 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Sewage. Ok stay avoid room 117 otherwise you'll have constant sewage smells changed room but took a day out of our adventure. Had to wait until 1500 the next day to check out and in again. Which literally took a day out of our holiday. Rooms very clean. Food excellent. ##### Matthew Stayed 7 nights in Jun 2025 ### 10/10 Excellent #### Gail 28 Feb 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Impressive pool We had a lovely stay impressive hotel food was good staff were so nice the pool and outdoor space is amazing definitely be back ![](https://a.travel-assets.com/ugc/hotel-reviews/B960E90F46E95E023C64D30893A82226B14A29501709107951813.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/59BDD63BE37DEA1AC1EAD5E3E21A3754B092862D1709107951204.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/A817D72CD8B4933A768C3DF261A4538E6D13AB631709107952245.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/500E47B7DC9C4016351ED2A1A2C65B5537F9359E1709107952159.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Gail Stayed 6 nights in Feb 2024 ### 8/10 Good #### David 7 Apr 2025 Liked: Cleanliness, amenities, property conditions & facilities Large Hotel (can have up to 900 guests) Large rooms most with private balconies, sea or pool views. Basic drinks and food but good value on AI. In quiet area of quiet resort. Spa needs refurbishment and is due to close soon for that. Better for mature couples or families that don't want lots of late night entertainment options ##### David Stayed 20 nights in Mar 2025 ### 8/10 Good #### Tina 10 Feb 2025 Liked: Staff & service Disliked: Property conditions & facilities Large but dated hotel, but that’s reflected in the pricing. The staff are all friendly , especially the entertainment team. The pool area is beautiful! Lots of space and towels are available daily. Food was ok, the all inclusive catered for all tastes. The drinks were also good. It’s a 4 Euro taxi ride to restaurants/ bars if you fancy a change. ##### Tina Stayed 2 nights in Jan 2025 ### 10/10 Excellent #### Sandra 7 May 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Great value Great value hotel, lovely service, beautiful pool are and very spacious rooms. Will definitely return ![](https://a.travel-assets.com/ugc/hotel-reviews/D6E5A2C43E318014B480C8D1BD065217AE55C7841715086188557.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Sandra Stayed 2 nights in May 2024 ### 8/10 Good #### Lucy 19 Jun 2024 Liked: Cleanliness, amenities, property conditions & facilities The hotel looked lovely. The pools were good and safe. Great location for wanting to hike but slightly out of the way to walk to beach/bars/restaurants. Some of the staff could be quite rude but most were friendly. ##### Lucy Stayed 7 nights in Jun 2024 ### 8/10 Good #### Trevor 23 Nov 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Short winter break The hotel is very grand with old-fashioned furniture which is a little faded, but I quite liked it. Plenty of facilities, although the Spa is extra and I didn't opt for it. Breakfast was inclusive, and excellent with an extensive buffet selection. So much to eat that I didn't bother having lunches during my stay! ![](https://a.travel-assets.com/ugc/hotel-reviews/140E56D78D627FD508E58D015C5E6FF845A4351F1732349625198.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Trevor Stayed 4 nights in Nov 2024 ### 8/10 Good #### Joanna 2 Mar 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Beatrix hotel and spa - Costa Teguise The hotel and rooms are dated but all.areas were clean. Spa area was lovely, very relaxing but again, dated and loose tiles on bottom of pools, jacuzzis not all.working. Charged €18 at spa reception, even though hotel receptionist said would be free entry, I challenged this and was told I had to pay. Food was excellent but need more staff to take drinks orders etc. All in all good hotel but very dated. ##### Joanna Stayed 3 nights in Feb 2025 ### 4/10 Poor #### manisha 28 Mar 2025 Liked: Staff & service Disliked: Amenities, property conditions & facilities Hotel lobby etc is nice, but the rooms are dated and a very poor standard with furniture almost falling apart, and first and dust everywhere. You have to pay for kettle, cups, tea/coffee in the room, as well as basics such as a safe. The only positive is the amazing staff who are very kind, informative and want to help ##### manisha Stayed 4 nights in Mar 2025 ### 6/10 Okay #### Rebecca 14 Jul 2025 Liked: Cleanliness, property conditions & facilities we arrived at around midnight and was offered a cold meal, however we had already eaten at the airport. would definitely say that they are under staff but the staff are over worked. the location was perfect with a short walk into the town. the hotel stated that there was 3 restaurants however we only saw one in which the food was reparative and usually luke warm. The entertainment was good with a range of different shows. We was quite disappointed on the last day of our holiday as we had checked out of our room at 12pm and put our bag in the luggage room, we went down to the pool and then got changed ready for the airport. we then tried to go for dinner in which we was told was not included in the last day of our holiday even though we didn’t get dinner on the first day either due to a late arrival. i’ve never known a hotel to do this before. ##### Rebecca Stayed 7 nights in Jul 2025 ### 8/10 Good #### David 8 Jun 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Not for everyone but if you like space, peaceful surroundings and easy parking, AI is great value. If you want easy access to beaches, nightlife and 5 star food look elsewhere. Ask for a room number above the manila bar on each floor ( 134 onwards , 234 onwards, 334.. etc) We are regular visitors so we may get slightly better reactions from the staff than first-timers but the staff are wonderful to us. Spa was out of action for 10 days of our trip but we had permission to use the one in the sister hotel so it was a nice day out. ##### David Stayed 21 nights in May 2024 ### 8/10 Good #### David 31 Jan 2024 Liked: Cleanliness, staff & service, amenities This is a very large hotel in a quiet part outside of a quieter resort. The food is better than some reviews suggest given the need to feed 600 people quickly, but seems to suffer on a Sunday and can get repetitive in stays over a week. The hotel and some furnishings are showing their age. Night time entertainment is variable. It is though good value, the staff are great and we go multiple times a year. Just do you research BEFORE booking to make sure its what you want in a holiday. ##### David Stayed 15 nights in Jan 2024 ### 8/10 Good #### Scott 25 Nov 2023 Liked: Staff & service The best way of reaching the hotel from the airport is to take a taxi. Journey time is approximately 15 minutes at a cost of \~€22\. My room was on the 2nd floor, furnished to a reasonable standard (a little worn perhaps) and included a safe and fridge. The variety and standard of food which was available at both the breakfast and dinner buffet was good and there were always plenty of dishes to choose from. Access to the beach and waterfront involves a 15-20 minute walk downhill through some housing and commercial areas, although the hotel runs a shuttle bus service. There is also a “Spar” supermarket on route which was handy for picking up some supplies. Overall I enjoyed my stay and would recommend for both couples and families. ##### Scott Stayed 14 nights in Oct 2023 ### 10/10 Excellent #### David 11 Feb 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities We are genuinely puzzled by some very harsh negative reviews. Yes, the hotel could do with some TLC but it needs to be compared to its Canarian competitors in the same price range. And there we find it good value. We again found it clean enough, bedding and towels changed regularly and with plenty to eat, Large rooms with private balconies nearly all with Sea/Pool views. We had a few maintenance issues, all of which were resolved quickly with the longest taking 48 hours. Food included roast joints, many species of fish, stroganoff, lots of salads, fruit etc. Being mid Atlantic, we would particularly encourage people to try all the varieties of fish even if you have never heard of them. Cost a fortune in UK. Admittedly they are not so good at chips. The staff are friendly and helpful, almost family. Sometimes though they are very busy, there can be 800 guests all wanting breakfast at the same time. They cater to guests from all over Europe so not all the staff are English fluent. Pick quieter times and double check they do understand your English. We tend to use a lot of cliches, idioms and sometimes say “can you” when we mean “will you”. Noise pretty much goes by 11.30pm although the Ents team will get louder as the older winter crowd are replaced by the summer families. Yes, the Spa needs some work but closing it would be a big impact on the guests for that month. Unlike mainland hotels, this hotel is nearly full all year round. And a shout out to Ellis ##### David Stayed 15 nights in Jan 2025 ### 8/10 Good #### Tina 11 May 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Third stay here. Can’t fault the place for the price. ##### Tina Stayed 4 nights in May 2025 ### 8/10 Good #### Idowu 14 May 2025 Liked: Cleanliness Disliked: Amenities Good stay but with old facilities ##### Idowu Stayed 4 nights in May 2025 ### 10/10 Excellent #### Morris 2 Jun 2024 Liked: Cleanliness, amenities Food, location, services and the design of the hotel . ##### Morris Stayed 9 nights in May 2024 ### 10/10 Excellent #### Jamie 15 Mar 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Friendly staff and peaceful resort! The staff were so friendly and the resort itself was incredibly relaxing. Breakfast was banging and the entertainment was actually entertaining. ![](https://a.travel-assets.com/ugc/hotel-reviews/5B093C03AFC602307C3D8CD39D1CDCC57A76CE7D1678872838794.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Jamie Stayed 4 nights in Mar 2023 ### 4/10 Poor #### Patricia 6 Sept 2025 Disliked: Staff & service, property conditions & facilities The food was very basic and repetitive. The pool area was not cleaned well over the evening, so in the morning there was old food and rubbish everywhere. And the smell of vomit. The rooms were cleaned, but if you wanted to use the safe in your room it was €4 a day extra. The staff did not make us feel welcome, you had to que for a long time to buy any drinks. On a plus side the evening entertainment was very good. ##### Patricia Stayed 4 nights in Aug 2025 ### 10/10 Excellent #### Judith 12 Dec 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Absolutely loved the hotel from start to finish. Everything you need for a perfect holiday. ![](https://a.travel-assets.com/ugc/hotel-reviews/101D47E24DC532B968CAA21C71444DE0E09C7DCD1702421899550.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/08A6D41DFC97F9F70888CE4BFD3785AEA29C62A21702421899548.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Judith Stayed 3 nights in Dec 2023 ### 10/10 Excellent #### alan 28 Apr 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Beatriz Spa Hotel Everything needed for all inclusive . 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