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"Noisy air exhaust fan in bathroom Aircon also noisey on low setting Room 201 is outdated and tired Smelt musty. Heavy condensation on windows and bed is immediately next too the window. Can feel the cold condensation. Overall, it was an underwhelming experience in #201 sorry to say. I’ve stayed at the hotel twice before, however I believe on those occasions the rooms were in the new wing which I’ve blocked the pool. On this occasion the room was in the older part of the hotel."

"This was the perfect property for our visit to Rotorua. Everything was exactly as listed and the location was beautiful. I would absolutely recommend this stay to anyone looking for something a little quieter and cozier to just get away and enjoy all that north island NZ has to offer!"

"Lovely place with a stunning view. The accommodation was comfortable and well equipped—everything you need for a home away from home for a few days.We stayed in May and the property didn’t get much sun; however, once it was warmed up with the heat pump it was still very pleasant. It would have been great to have been able to use the fireplace."

"Lovely vista of Lake Tarawera and access to the lake. Would recommend to others."

"Absolutely amazing location. Loved the wood burner and lovely heat pumps/throughout the house. Great house for large groups. House was in state of disrepair and clearly not well maintained. Rats come through multiple holes in kitchen walls and eat food off kitchen bench."

"No TV. Yes the listing said games. Never had a hotel, B&B, VRBO that didn’t have a TV. Put that in listing. No chairs for dining. Only metal stools. Shower way too cold: 30-31, not 37-41."

"The property was clean. We didn't get to meet the owners, but the property mgr was friendly and helpful. It seemed nice family-friendly place, nestled amongst beautiful scenery, with good access to shops and amenities nearby. We would definitely visiting the property in future."

"had everything one could want (and including the weather, so extra lucky to fnd you). Only hastle was neghbour had to help us with the alarm (wouldn't stop no matter what one did) I think the code numbers were setting, stopping, resetting it, endless, no way to tell where it's up to. "

"Great place, lovely view"